Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
London Borough of Redbridge
PPZX-9247-ZGQQ
255-259 High Road
Ilford
IG11NY
UK
Contact person: Gemma Edwards
E-mail: gemma.edwards@redbridge.gov.uk
NUTS: UKI53
Internet address(es)
Main address: www.redbridge.gov.uk
Address of the buyer profile: www.redbridge.gov.uk
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Backup and Recovery Software
Reference number: DN813862
II.1.2) Main CPV code
72000000
II.1.3) Type of contract
Services
II.1.4) Short description
VEEAM Backup and Recovery Software is a renewal of software support that is currently in use by LB Redbridge. The software will allow the Council to continue to ensure the councils data is safe. It is a major part of our recovery in the case of a cyber-attack and also resilient failure from Ley Street Depot to Lynton House in the event of a physical datacentre loss. This software is a backup and replication solution for servers and O365, fundamentally protecting our environment and enabling recovery in the event of failure or Cyber Attack
The Authority undertook a mini-competition process in connection with the Procurement described in the Crown Commercial Service Framework Agreement RM6285, Back Office Software 2, Lot 1.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
293 515.64
GBP
II.2) Description
II.2.2) Additional CPV code(s)
72000000
II.2.3) Place of performance
NUTS code:
UKI53
II.2.4) Description of the procurement
VEEAM Backup and Recovery Software is a renewal of software support that is currently in use by LB Redbridge. The software will allow the Council to continue to ensure the councils data is safe. It is a major part of our recovery in the case of a cyber-attack and also resilient failure from Ley Street Depot to Lynton House in the event of a physical datacentre loss. This software is a backup and replication solution for servers and O365, fundamentally protecting our environment and enabling recovery in the event of failure or Cyber Attack
The Authority undertook a mini-competition process in connection with the Procurement described in the Crown Commercial Service Framework Agreement RM6285, Back Office Software 2, Lot 1.
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
The procurement falls outside the scope of application of the Directive
Explanation
The Authority completed a mini-competition process in connection with the Procurement described in the Crown Commercial Service Framework Agreement RM6285, Back Office Software 2, Lot 1.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
Section V: Award of contract
Contract No: 1
Title: Backup and Recovery Software
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
26/08/2026
V.2.2) Information about tenders
Number of tenders received: 2
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Phoenix Software Ltd
755349015
York
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 293 515.64
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
London Borough of Redbridge
Lynton House, 255-259 High Road, Ilford
London
IG1 1NY
UK
VI.5) Date of dispatch of this notice
26/08/2026