Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
NHS West and North London Integrated Care Board
Ferguson House, 15 Marylebone Road
London
NW1 5JD
UK
Contact person: Helen Hewitt
E-mail: helen.hewitt11@nhs.net
NUTS: UKI32
Internet address(es)
Main address: https://www.westandnorthlondon.icb.nhs.uk
Address of the buyer profile: https://www.westandnorthlondon.icb.nhs.uk
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Hounslow Community Services
Reference number: C445214
II.1.2) Main CPV code
85100000
II.1.3) Type of contract
Services
II.1.4) Short description
This is the core NHS contract for Hounslow Community Services, underpinning the delivery of integrated community-based care across the London Borough of Hounslow. Hounslow Community Services comprise a large-scale integrated community<br/>services model incorporating;<br/>• Adult community health services;<br/>• Children's community health services;<br/>• Multidisciplinary neighbourhood teams;<br/>• Long-term condition and specialist pathways;<br/>• Community nursing and therapy services;<br/>• Musculoskeletal (MSK) services;<br/>• Wheelchair services;<br/>• Diabetes services;<br/>• Urgent community response services;<br/>• Rehabilitation services;<br/>• Care home support services;<br/>• Integration with primary care;<br/>• Integration with local authority services;<br/>• Interfaces with acute and mental health services; and<br/>• Neighbourhood-based models of care.<br/> <br/>These services are delivered through multidisciplinary neighbourhood teams and specialist pathways operating across community settings, primary care, schools, care homes and patients' homes.<br/> <br/>Collectively, these services support the delivery of neighbourhood health, prevention, early intervention, proactive management of long-term conditions and coordinated multidisciplinary care, enabling residents to receive care closer to home and reducing reliance on hospital-based services.<br/><br/>The contract operates through established clinical pathways, workforce infrastructure, digital systems, governance arrangements and partnerships across the Hounslow health and care system. It is a key enabler of integration across community, primary care, local authority, acute and mental health services, supporting seamless patient pathways, population health<br/>management and the strategic objectives of the Hounslow Borough Based Partnership and the wider Integrated Care System.<br/><br/>The ICB's strategic intentions remain focused on strengthening<br/>neighbourhood-based delivery models, supporting integrated care and continuing the shift of care from hospital settings into community settings. The continuing requirement is therefore not simply for the delivery of individual community services, but for the operation of a fully integrated borough-wide<br/>community services model that brings together multiple service lines, workforce groups, delivery settings and system partners.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
39 669 887.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
85323000
II.2.3) Place of performance
NUTS code:
UKI75
Main site or place of performance:
London Borough of Hounslow
II.2.4) Description of the procurement
- this is for the provision of community services in Hounslow<br/>- an award has been made following Direct Award Process A to West London NHS Trust (formerly known as West London Mental Health NHS Trust)<br/>- the lifetime value of the contract is £39,669,887 excluding VAT<br/>- the dates between which the contract provides the service is 01 April 2026 - 31 March 2027
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
The procurement falls outside the scope of application of the Directive
Explanation
Due to the nature of the health care services the existing provider is the only realistic capable provider for the relevant authority’s specific requirements, therefore direct award process A applies.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
12/08/2026
V.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
West London mental health
00000N/A
350 Euston Rd, Fitzrovia
London
NW1 3AX
UK
NUTS: UK
Internet address(es)
URL: https://www.westlondon.nhs.uk
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 39 669 887.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
This is a Provider Selection Regime (PSR) confirmation of contract award. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 nor the Procurement Act 2023 do not apply to this award.<br/><br/>The Contracting Authority's delegated officers/decision-makers have made the award decision.
VI.4) Procedures for review
VI.4.1) Review body
NHS West and North London Integrated Care Board
Ferguson House, 15 Marylebone Road
London
NW1 5JD
UK
Internet address(es)
URL: https://www.westandnorthlondon.icb.nhs.uk
VI.5) Date of dispatch of this notice
27/08/2026