Employee Benefits and Occupational Health Services

Procurement reference

RM6400

Procurement description

This framework is for the provision of comprehensive employee benefits and occupational health services.

The framework is structured into two main divisions: Lot 1 (Occupational Health and Related Services) and Lot 2 (Employee Benefits and Services). The objective is to provide Public Sector employers with access to high quality, flexible, and legally compliant services designed to support and protect the physical, mental, and financial wellbeing of their workforces.

Under Lots 1.1 to Lots 1.4, services are structured to provide a consistent, baseline standard of occupational health and eyecare/ hearing solutions that may cover, but will not be limited to:

- Managed Service Occupational Health and Employee Assistance Programmes (EAP)

- Occupational Health Services

- Employee Assistance Programmes (EAP)

- Eyecare and Hearing Services (including DSE eyesight tests, spectacles, and hearing checks)

Under Lots 2.1 to Lots 2.3, suppliers will be required to provide Buyers’ staff with access to a range of benefits, typically hosted via a secure, centrally branded Online Employee Benefits Platform that reflects the individual identity of each Buyer. Depending on the selected lot, this will include:

- Employee discounts and automated cashback schemes

- Reward and recognition (including physical/e vouchers and bespoke non financial e cards)

- Technology and smartphone schemes (available as salary sacrifice, net pay deduction, or direct discount options)

- Cycle to work schemes

- Childcare vouchers / payroll giving

- Wellbeing services (including financial wellbeing and education, bereavement services, dental cover, gym memberships, and online holistic wellbeing resources)

Main category

Services

Delivery regions

• UK - United Kingdom

Total value (estimated, excluding VAT)

1299500000 GBP to 1299500000GBP

Contract dates (estimated)

04 March 2027, 00:00AM to 03 March 2029, 23:59PM

Extension end date (if all the extensions are used): 03 March 2030

Is a framework being established?

Yes

Is this an open framework scheme?

Yes

Government Commercial Agency

Procedure type

Open procedure

Is the total value above threshold?

Above threshold

Further information about fees

The percentage fee charged to suppliers is set out in Framework Schedule 5 (Management Charges and Information) and the Framework Award Form.

Percentage fee charged to suppliers

1.0000%

Open framework scheme end date (estimated)

03 March 2035, 23:59PM

Award method when using the framework

With and without reopening competition

Contracting authorities that may use the framework

Refer to RM6400 Customer List - Customer List for details of contracting authorities that may use the framework.

Framework operation description

Refer to Framework Schedule 7 - Call-Off Award Procedure for details

of the competitive selection processes for the award of contracts

under this framework.

In the event that there is a challenge to the Competition and such a

challenge is confined to any one particular Lot, the Authority reserves

the right to the extent that it is lawful to do so, to conclude a

Framework Contract with the successful Suppliers in respect of the

Lot(s) that has (have) not been so challenged.

Description

This Lot provides an integrated, fully managed service combining comprehensive occupational health clinical support with a 24/7 Employee Assistance Programme (EAP). It is designed for buyers looking for an all-in-one partner to manage referrals, health surveillance, workplace adjustments, EAP helplines, and digital wellness portals.

CPV classifications

• 85100000 - Health services
• 85120000 - Medical practice and related services
• 85147000 - Company health services
• 85300000 - Social work and related services
• 85312000 - Social work services without accommodation
• 85121270 - Psychiatrist or psychologist services
• 85141200 - Services provided by nurses
• 85141220 - Advisory services provided by nurses
• 85312320 - Counselling services
• 85312300 - Guidance and counselling services
• 85312400 - Welfare services not delivered through residential institutions
• 79414000 - Human resources management consultancy services
• 79630000 - Personnel services except placement and supply services
• 75122000 - Administrative healthcare services
• 80500000 - Training services
• 80561000 - Health training services
• 85140000 - Miscellaneous health services
• 48000000 - Software package and information systems
• 72260000 - Software-related services
• 85160000 - Optician services
• 85312310 - Guidance services
• 98300000 - Miscellaneous services
• 98370000 - Funeral and related services

Delivery regions

• UK - United Kingdom

Lot value (estimated)

122850000 GBP Excluding VAT

147420000 GBP Including VAT

Contract start date (estimated)

04 March 2027, 00:00AM

Contract end date (estimated)

03 March 2029, 23:59PM

Extension end date (estimated)

03 March 2030, 23:59PM

Can the contract be extended?

Yes

Description of extensions

The initial duration of the Framework is 24 months, with an option to extend for 12 months.

GCA reserve the right to extend lots by varying durations.

Award criteria

Description

This Lot allows buyers to procure clinical occupational health services on an ad-hoc or modular basis. It includes individual services such as management referrals, workplace task-fitness assessments, health surveillance, physiotherapy, drug and alcohol testing, and neurodiversity assessments.

CPV classifications

• 85100000 - Health services
• 85120000 - Medical practice and related services
• 85121000 - Medical practice services
• 85147000 - Company health services
• 85141200 - Services provided by nurses
• 85141220 - Advisory services provided by nurses
• 85142100 - Physiotherapy services
• 75122000 - Administrative healthcare services
• 80500000 - Training services
• 80561000 - Health training services
• 85140000 - Miscellaneous health services
• 85130000 - Dental practice and related services
• 98300000 - Miscellaneous services

Delivery regions

• UK - United Kingdom

Lot value (estimated)

175500000 GBP Excluding VAT

210600000 GBP Including VAT

Contract start date (estimated)

04 March 2027, 00:00AM

Contract end date (estimated)

03 March 2029, 23:59PM

Extension end date (estimated)

03 March 2030, 23:59PM

Can the contract be extended?

Yes

Description of extensions

The initial duration of the Framework is 24 months, with an option to extend for 12 months.

GCA reserve the right to extend lots by varying durations.

Award criteria

Description

This Lot focuses on providing 24/7/365 mental health, counselling, and emotional support services via phone, live chat, a mobile app, and face-to-face sessions. It encompasses clinical triage, therapeutic interventions (such as CBT), case management, whistleblowing support, and critical incident support.

CPV classifications

• 85100000 - Health services
• 85147000 - Company health services
• 85300000 - Social work and related services
• 85312000 - Social work services without accommodation
• 85312320 - Counselling services
• 85312300 - Guidance and counselling services
• 85312400 - Welfare services not delivered through residential institutions
• 85121270 - Psychiatrist or psychologist services
• 98000000 - Other community, social and personal services
• 85140000 - Miscellaneous health services
• 85160000 - Optician services
• 85312310 - Guidance services
• 98300000 - Miscellaneous services
• 98370000 - Funeral and related services
• 92600000 - Sporting services

Delivery regions

• UK - United Kingdom

Lot value (estimated)

35100000 GBP Excluding VAT

42120000 GBP Including VAT

Contract start date (estimated)

04 March 2027, 00:00AM

Contract end date (estimated)

03 March 2029, 23:59PM

Extension end date (estimated)

03 March 2030, 23:59PM

Can the contract be extended?

Yes

Description of extensions

The initial duration of the Framework is 24 months, with an option to extend for 12 months.

GCA reserve the right to extend lots by varying durations.

Award criteria

Description

This Lot covers sensory screening and health compliance solutions, primarily aligned with Display Screen Equipment (DSE) regulations. It includes the provision of mandatory DSE eyesight tests, lenses, and spectacles, alongside specialised task-based eye tests, colour vision exams, and hearing tests.

CPV classifications

• 85160000 - Optician services
• 85121281 - Ophthalmologist services
• 85100000 - Health services
• 75310000 - Benefit services
• 85140000 - Miscellaneous health services
• 85121240 - ENT or audiologist services
• 33185000 - Hearing aids
• 98300000 - Miscellaneous services

Delivery regions

• UK - United Kingdom

Lot value (estimated)

17550000 GBP Excluding VAT

21060000 GBP Including VAT

Contract start date (estimated)

04 March 2027, 00:00AM

Contract end date (estimated)

03 March 2029, 23:59PM

Extension end date (estimated)

03 March 2030, 23:59PM

Can the contract be extended?

Yes

Description of extensions

The initial duration of the Framework is 24 months, with an option to extend for 12 months.

GCA reserve the right to extend lots by varying durations.

Description

This Lot is a paid-for, comprehensively branded online benefits platform that reflects the individual corporate identity of each buyer. It provides employees with integrated access to mandatory discount schemes, reward and recognition vouchers, technology and smartphone salary sacrifice initiatives, and cycle-to-work programs.

CPV classifications

• 75310000 - Benefit services
• 79414000 - Human resources management consultancy services
• 79630000 - Personnel services except placement and supply services
• 79211110 - Payroll management services
• 66113000 - Credit granting services
• 48000000 - Software package and information systems

• Award criteria

  Type: price

  Name

  Price

  Weighting: 20

  Weighting type: percentageExact

  Type: quality

  Name

  Quality

  Weighting: 80

  Weighting type: percentageExact

  Award criteria

  Type: price

  Name

  Price

  Weighting: 20

  Weighting type: percentageExact

  Type: quality

  Name

  Quality

  Weighting: 80

  Weighting type: percentageExact

  72260000 - Software-related services
• 85312400 - Welfare services not delivered through residential institutions
• 98330000 - Physical well-being services
• 79990000 - Miscellaneous business-related services
• 98300000 - Miscellaneous services
• 85100000 - Health services
• 85160000 - Optician services
• 18530000 - Presents and rewards
• 30200000 - Computer equipment and supplies
• 32000000 - Radio, television, communication, telecommunication and related equipment
• 34000000 - Transport equipment and auxiliary products to transportation
• 66000000 - Financial and insurance services
• 75340000 - Child allowances
• 85130000 - Dental practice and related services
• 85312310 - Guidance services
• 92000000 - Recreational, cultural and sporting services
• 85147000 - Company health services
• 85300000 - Social work and related services
• 85312000 - Social work services without accommodation
• 85312320 - Counselling services
• 85312300 - Guidance and counselling services
• 85121270 - Psychiatrist or psychologist services
• 98000000 - Other community, social and personal services
• 85121281 - Ophthalmologist services
• 85121240 - ENT or audiologist services
• 33185000 - Hearing aids
• 98370000 - Funeral and related services
• 92600000 - Sporting services

Delivery regions

• UK - United Kingdom

Lot value (estimated)

332600000 GBP Excluding VAT

399120000 GBP Including VAT

Contract start date (estimated)

04 March 2027, 00:00AM

Contract end date (estimated)

03 March 2029, 23:59PM

Extension end date (estimated)

03 March 2030, 23:59PM

Can the contract be extended?

Yes

Description of extensions

The initial duration of the Framework is 24 months, with an option to extend for 12 months.

GCA reserve the right to extend lots by varying durations.

Award criteria

Description

This Lot offers a zero-cost employee benefits platform with no platform fees charged to the buyer. It provides a standardised (unbranded) portal containing employee discount schemes, reward and recognition vouchers, and technology/smartphone purchase programs.

CPV classifications

• 98330000 - Physical well-being services
• 85147000 - Company health services
• 85121270 - Psychiatrist or psychologist services
• 85300000 - Social work and related services
• 85312320 - Counselling services
• 85312300 - Guidance and counselling services
• 85312400 - Welfare services not delivered through residential institutions
• 98000000 - Other community, social and personal services
• 92000000 - Recreational, cultural and sporting services
• 85312310 - Guidance services
• 98300000 - Miscellaneous services
• 98370000 - Funeral and related services
• 66000000 - Financial and insurance services
• 85160000 - Optician services
• 85121281 - Ophthalmologist services
• 75310000 - Benefit services
• 92600000 - Sporting services
• 79414000 - Human resources management consultancy services
• 79630000 - Personnel services except placement and supply services
• 79211110 - Payroll management services
• 66113000 - Credit granting services
• 48000000 - Software package and information systems
• 72260000 - Software-related services
• 79990000 - Miscellaneous business-related services
• 18530000 - Presents and rewards
• 30200000 - Computer equipment and supplies
• 32000000 - Radio, television, communication, telecommunication and related equipment
• 34000000 - Transport equipment and auxiliary products to transportation
• 75340000 - Child allowances
• 85130000 - Dental practice and related services
• 85312000 - Social work services without accommodation
• 85100000 - Health services
• 85121240 - ENT or audiologist services
• 33185000 - Hearing aids

Delivery regions

• UK - United Kingdom

Lot value (estimated)

474500000 GBP Excluding VAT

569400000 GBP Including VAT

Contract start date (estimated)

04 March 2027, 00:00AM

Contract end date (estimated)

03 March 2029, 23:59PM

Extension end date (estimated)

03 March 2030, 23:59PM

Can the contract be extended?

Yes

Description of extensions

The initial duration of the Framework is 24 months, with an option to extend for 12 months.

GCA reserve the right to extend lots by varying durations.

Description

This Lot is a modular, pick-and-choose option enabling buyers to purchase specific, standalone wellbeing services without a full benefits platform. It includes targeted support for physical, mental, and financial health, such as financial education, bereavement services, dental cover, gym memberships, and holistic health cash plans

CPV classifications

• 98330000 - Physical well-being services
• 85100000 - Health services
• 85147000 - Company health services

Award criteria

Type: price

Name

Price

Weighting: 20

Weighting type: percentageExact

Type: quality

Name

Quality

Weighting: 80

Weighting type: percentageExact

Award criteria

Type: price

Name

Price

Weighting: 20

Weighting type: percentageExact

Type: quality

Name

Quality

Weighting: 80

Weighting type: percentageExact

• 85121270 - Psychiatrist or psychologist services
• 85142100 - Physiotherapy services
• 85300000 - Social work and related services
• 85312320 - Counselling services
• 85312300 - Guidance and counselling services
• 85312400 - Welfare services not delivered through residential institutions
• 80500000 - Training services
• 80560000 - Health and first-aid training services
• 80561000 - Health training services
• 79633000 - Staff development services
• 98000000 - Other community, social and personal services
• 85140000 - Miscellaneous health services
• 85130000 - Dental practice and related services
• 85312310 - Guidance services
• 92000000 - Recreational, cultural and sporting services
• 98300000 - Miscellaneous services
• 66000000 - Financial and insurance services
• 85160000 - Optician services
• 85121281 - Ophthalmologist services
• 75310000 - Benefit services
• 92600000 - Sporting services
• 98370000 - Funeral and related services

Delivery regions

• UK - United Kingdom

Lot value (estimated)

141400000 GBP Excluding VAT

169680000 GBP Including VAT

Contract start date (estimated)

04 March 2027, 00:00AM

Contract end date (estimated)

03 March 2029, 23:59PM

Extension end date (estimated)

03 March 2030, 23:59PM

Can the contract be extended?

Yes

Description of extensions

The initial duration of the Framework is 24 months, with an option to extend for 12 months.

GCA reserve the right to extend lots by varying durations.

Award criteria