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Contract Award Notice

The supply of IT Support Services.

  • First published: 11 December 2013
  • Last modified: 11 December 2013
  • Version: N/A
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  • This file may not be fully accessible.

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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
Gateway Housing Association
Authority ID:
AA21248
Publication date:
11 December 2013
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The supply of IT Support Services, the main activities being:

1) Second and third level support for software and appropriate hardware.

2) Network management.

3) Involvement in IT infrastructure implementation projects.

4) Onsite presence up to 2 days per week.

5) Use of the successful supplier's help desk system which all parties will use.

6) Manage and update IT policies and procedures.

Full notice text

CONTRACT AWARD NOTICE – OFFICIAL JOURNAL

Section I: Contracting Authority

I.1)

Name, Address and Contact Point(s)


Gateway Housing Association

409-413 Mile End Road London

London

E3 4PB

UK

Helen Routledge

+44 2087094409

helen.routledge@gatewayhousing.org.uk


www.gatewayhousing.org.uk


I.2)

Type of contracting Authority and Main Activity or Activities

Unchecked box
Unchecked box
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Unchecked box
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Unchecked box
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No

Section II: Object of the Contract

II.1)

Description

II.1.1)

Title attributed to the contract by the contracting authority

The supply of IT Support Services.

II.1.2(a))

Type of works contract

II.1.2(b))

Type of supplies contract

II.1.2(c))

Type of service contract

7

II.1.2)

Main site or location of works, place of delivery or performance

409-413 Mile End Road London.


UKI12

II.1.3)

This notice involves a framework agreement

Unchecked box
Unchecked box

II.1.4)

Short description of the contract or purchase(s)

The supply of IT Support Services, the main activities being:

1) Second and third level support for software and appropriate hardware.

2) Network management.

3) Involvement in IT infrastructure implementation projects.

4) Onsite presence up to 2 days per week.

5) Use of the successful supplier's help desk system which all parties will use.

6) Manage and update IT policies and procedures.

II.1.5)

Common Procurement Vocabulary (CPV)

72610000

II.1.6)

Contract covered by the government procurement agreement (GPA)

No

II.2)

Total final value of the contract(s)

II.2.1)

Total final value of the contract(s)

 263 559   GBP       20

Section IV: Procedure

IV.1)

Type of procedure

IV.1.1)

Type of procedure

IV.2)

Award criteria

IV.2.1)

Award criteria

Unchecked box
Checked box
Ability to meet requirements 30
Company 20
Support and implementation services 20
Contract price 30

IV.2.2)

An electronic auction has been used

No

IV.3)

Administrative information

IV.3.1)

File reference number attributed by the contracting authority

IV.3.2)

Previous publication(s) concerning the same contract


2013/S 146-254235 26-07-2013

Other previous publications

Section V: Award of contract

V.1)

Date of contract award:

 09-12-2013

V.2)

Numbers of offers received:

4

V.3)

Name and address of economic operator to whom the contract has been awarded


Waterstons Limited

Liddon House Belmont Business Park

Durham

DH1 1TW

UK


+44 8450940945

www.waterstons.com

V.4)

Information on value of contract

 250 000 GBP 

 263 599 GBP   20

V.5)

The contract is likely to be subcontracted

No

Short description of the value/proportion of the contract to be subcontracted

Section VI: Complementary Information

VI.1)

Contract related to a project and/or programme financed by community funds?

No



VI.2)

Additional Information

VI.3)

Procedures for appeal

VI.3.1)

Body responsible for appeal procedures


Gateway Housing Association

409-413 Mile End Road London

London

E3 4PB

UK



www.gatewayhousing.org.uk

Body responsible for mediation procedures


Gateway Housing Association

409-413 Mile End Road London

London

E3 4PB

UK



www.gatewayhousing.org.uk

VI.3.2)

Lodging of appeals

Deadline 19.12.2013.

VI.3.3)

Service from which information about the lodging of appeals may be obtained










VI.4)

Dispatch date of this Notice

 09-12-2013

Coding

Commodity categories

ID Title Parent category
72610000 Computer support services Computer support and consultancy services

Delivery locations

ID Description
There are no delivery locations for this notice.

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
helen.routledge@gatewayhousing.org.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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