Skip to main content

We've saved some files called cookies on your device. These cookies are:

  • essential for the site to work
  • to help improve our website by collecting and reporting information on how you use it

We would also like to save some cookies to help tailor communications.

BETA
You're viewing an updated version of this service - your feedback will help us to improve it.

Contract Award Notice

Provision of Smartcard Bureau Services.

  • First published: 10 December 2014
  • Last modified: 10 December 2014
  • Version: N/A
  •  

  • This file may not be fully accessible.

  •  

Information icon

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
Rail Settlement Plan Limited
Authority ID:
AA21429
Publication date:
10 December 2014
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Rail Settlement Plan Limited (RSP) is a company owned by the UK franchised Train Operating Companies (TOCs). RSP provides and manages on behalf of TOCs a number of shared services, ranging from the provision of ticket stock to the allocation of industry revenue.

RSP is currently working with TOCs to provide a ‘smart ticketing’ infrastructure at stations in the South East of England.

RSP is seeking to appoint a supplier for Smartcard Bureau Services including identification of the optimum platform available for the application, ITSO shell design, encoding, printing, fulfilment and despatch.

Customers will be able to apply for a SEFT smartcard via RSP authorised card issuers Web Ticket Issuing System (WebTIS) or by completing a paper application form. The Supplier will create and despatch personalised smartcards and associated materials to customers designated address, based upon application responses. This High Capacity smartcard will be encoded with an ITSO shell that maximises the available product storage capacity in line with ITSO specifications alternative parameters, whilst optimising transaction speed. Printing shall cater for multiple card designs. Covering letters shall cater for multiple designs and content. Initially, personalised smartcards will be encoded with ITSO shell and may be encoded with point-to-point season tickets. As the programme progresses, a range of ITSO Product Entities (IPEs) will become available to customers and therefore require encoding.

RSP is also seeking a cost effective solution for smartcards usable as temporary cards. This solution could develop into the supply of smartcards not retained by the customer, for example temporary replacement for lost High Capacity Cards, single trip cards and visitor cards. These Shorter Life smartcards e.g. up to one year, do not require the product storage capacity of the High Capacity smartcard, however they must be able to store full size IPE's, as space saving IPEs (TYP27, 28 and 29) are not supported by RSPS3002. It is envisaged that Shorter Life cards will be anonymous i.e. not personalised to the cardholder. They will be supplied printed and encoded with an ITSO shell and possibly IPE(s).

Smartcard implementations shall be ITSO compliant to 2.1.4 (or above) and RSPS3002 as amended, particularly regarding product storage capacity and transaction speeds. Qualifying Tenderers shall provide test smartcards encoded with ITSO shell and IPEs using test ITSO Security Application Modules (ISAMs) provided by RSP prior to completion of the Invitation to Negotiate (ITN) stage of the tender process.

Smartcards will be required to interface with a full range of Point of Service Terminals (POSTs) including, but not limited to, Ticket Vending Machines (TVMs), automatic gates, platform validators and handheld terminals.

Subject to the terms of the framework agreement, the goods/services to be provided under the framework may be provided directly to RSP, other public transport service providers and/or TOCS (from time to time and including any other entities akin to or replacing TOCs).

Full notice text

CONTRACT AWARD NOTICE - UTILITIES

Section I: Contracting Entity

I.1)

Name, Address and Contact Point(s)


Rail Settlement Plan Limited

2nd Floor, 200 Aldersgate Street

London

EC1A 4HD

UK

Roger Petty

+44 2078418086

seft.tenders@atoc.org





I.2)

Main activity or activities of the contracting entity

Unchecked box
Unchecked box
Unchecked box
Unchecked box
Unchecked box
Unchecked box
Checked box
Unchecked box
Unchecked box
Unchecked box

Section II: Object of the Contract

II.1)

Description

II.1.1)

Title attributed to the contract by the contracting entity

Provision of Smartcard Bureau Services.

II.1.2(a))

Type of works contract

II.1.2(b))

Type of supplies contract

II.1.2(c))

Type of service contract

7

II.1.2)

Site or location of works, place of delivery or performance

Initially in the South East of England rail network with scope to extend nationally in the UK and to other public transport service providers.


UK

II.1.3)

This notice involves

Unchecked box
Unchecked box

II.1.4)

Short description of the contract or purchase(s)

Rail Settlement Plan Limited (RSP) is a company owned by the UK franchised Train Operating Companies (TOCs). RSP provides and manages on behalf of TOCs a number of shared services, ranging from the provision of ticket stock to the allocation of industry revenue.

RSP is currently working with TOCs to provide a ‘smart ticketing’ infrastructure at stations in the South East of England.

RSP is seeking to appoint a supplier for Smartcard Bureau Services including identification of the optimum platform available for the application, ITSO shell design, encoding, printing, fulfilment and despatch.

Customers will be able to apply for a SEFT smartcard via RSP authorised card issuers Web Ticket Issuing System (WebTIS) or by completing a paper application form. The Supplier will create and despatch personalised smartcards and associated materials to customers designated address, based upon application responses. This High Capacity smartcard will be encoded with an ITSO shell that maximises the available product storage capacity in line with ITSO specifications alternative parameters, whilst optimising transaction speed. Printing shall cater for multiple card designs. Covering letters shall cater for multiple designs and content. Initially, personalised smartcards will be encoded with ITSO shell and may be encoded with point-to-point season tickets. As the programme progresses, a range of ITSO Product Entities (IPEs) will become available to customers and therefore require encoding.

RSP is also seeking a cost effective solution for smartcards usable as temporary cards. This solution could develop into the supply of smartcards not retained by the customer, for example temporary replacement for lost High Capacity Cards, single trip cards and visitor cards. These Shorter Life smartcards e.g. up to one year, do not require the product storage capacity of the High Capacity smartcard, however they must be able to store full size IPE's, as space saving IPEs (TYP27, 28 and 29) are not supported by RSPS3002. It is envisaged that Shorter Life cards will be anonymous i.e. not personalised to the cardholder. They will be supplied printed and encoded with an ITSO shell and possibly IPE(s).

Smartcard implementations shall be ITSO compliant to 2.1.4 (or above) and RSPS3002 as amended, particularly regarding product storage capacity and transaction speeds. Qualifying Tenderers shall provide test smartcards encoded with ITSO shell and IPEs using test ITSO Security Application Modules (ISAMs) provided by RSP prior to completion of the Invitation to Negotiate (ITN) stage of the tender process.

Smartcards will be required to interface with a full range of Point of Service Terminals (POSTs) including, but not limited to, Ticket Vending Machines (TVMs), automatic gates, platform validators and handheld terminals.

Subject to the terms of the framework agreement, the goods/services to be provided under the framework may be provided directly to RSP, other public transport service providers and/or TOCS (from time to time and including any other entities akin to or replacing TOCs).

II.1.5)

Common Procurement Vocabulary (CPV)

30162000
60210000

II.I.6)

Contract covered by the government procurement agreement (GPA)

No

II.2)

Total final value of the contract(s) awarded

II.2.1)

Total final value of the contract(s) awarded

 

Section IV: Procedure

IV.1)

Type of procedure

IV.1.1)

Type of procedure

IV.2)

Award criteria

IV.2.1)

Award criteria

Unchecked box
Checked box

IV.2.2)

An electronic auction has been used

No

IV.3)

Administrative information

IV.3.1)

Reference number attributed to the notice by the contracting entity

IV.3.2)

Previous publication(s) concerning the same contract


2013/S 190-328725 01-10-2013

Other previous publications

Section V: Award of contract

V.1)

Award and Contract Value

 

Provision of Smartcard Bureau Services

V.1.1)

Date of contract award

 01-12-2014

V.1.2)

Numbers of offers received

5

V.1.3)

Name and address of economic operator to whom the contract has been awarded


ESP Systex Holdings Limited

68-74 Holderness Road

Hull

HU9 1ED

UK




V.1.4)

Information on value of contract

V.1.5)

The contract likely to be subcontracted

No

Short description of the value/proportion of the contract to be subcontracted

V.1.6)

Price paid for bargain purchases

 

Section VI: Complementary Information

VI.1)

Contract related to a project and/or programme financed by community funds?

No



VI.2)

Additional Information

(MT Ref:145129).

VI.3)

Procedures for appeal

VI.3.1)

Body responsible for appeal procedures










Body responsible for mediation procedures










VI.3.2)

Lodging of appeals


VI.3.3)

Service from which information about the lodging of appeals may be obtained










VI.4)

Dispatch date of this Notice

 05-12-2014

Coding

Commodity categories

ID Title Parent category
60210000 Public transport services by railways Railway transport services
30162000 Smart cards Magnetic cards

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
seft.tenders@atoc.org
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.