CONTRACT AWARD NOTICE – OFFICIAL JOURNAL
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Section I: Contracting Authority
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I.1)
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Name, Address and Contact Point(s)
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London Councils |
59 1/2 Southwark Street |
London |
SE1 0AL |
UK |
Stephen Boon/Garry Hoy |
+44 2079349951 |
tmtenders@londoncouncils.gov.uk |
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http://www.londoncouncils.gov.uk
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I.2)
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Type of contracting Authority and Main Activity or Activities
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No |
Section II: Object of the Contract
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II.1)
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Description
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II.1.1)
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Title attributed to the contract by the contracting authority
Provision of managed services for ICT, back-office and facilities management for parking and other appeals services and managed ICT services at London Councils Southwark office.
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II.1.2(a))
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Type of works contract
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II.1.2(b))
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Type of supplies contract
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II.1.2(c))
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Type of service contract27 Yes |
II.1.2)
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Main site or location of works, place of delivery or performance
United Kingdom.
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II.1.3)
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This notice involves a framework agreement
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II.1.4)
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Short description of the contract or purchase(s)
London Councils is a joint committee established by the 32 London borough councils and the City of London (Participating Councils) under section 73 Road traffic Act 1991 and sections 101 to 105 of the Local Government Act 1972 whose terms or reference include authority delegated by the Participating Councils to negotiate contracts which shall be binding upon the Participating Councils including the Parking and Traffic Appeals Services (PATAS) and transactional services contracts. PATAS is also used by Transport for London. London Councils also provides the Road User Charging Appeals Tribunal (RUCAT) under a contract with the Greater London Authority and manages Parking on Private Land Appeals (POPLA)for England and Wales under a contract with the British Parking Association. The Authority acts as a hub through which all the Information associated with these services flows. In support of these functions and possible new functions London Councils require the provision, operation and on-going support of hardware, communications, packaged and bespoke software, as well as the provision of business support services including hearing and call centres and staff
where appropriate. London Councils is currently seeking expressions of interest from organisations who are interested in providing managed services to the London based appeals hearing centre in London EC1V including reception and guarding; back-office processing facilities and call centre; case management system(s) development and maintenance; database management; ICT hardware and software applications and ICT hardware and software applications to London Councils office in London SE1.
The contract is advertised in five lots. Applicants can bid for one or more lots however because lots one (1) and five (5) are both for appeals services and the requirements are broadly the same therefore bids will only be considered for Lots 1 and 5 combined. Lots 1 or 5 will not be awarded separately nor will we let Lot 1 or 5 to different Service Providers. With the exception of lots 1 and 5, Applicants may bid for a single lot or any combination of multiple lots including bidding for all 5 lots.
The Services required fall into the broad category of administrative support (including IT support to the CMS, clerical and other).They do not extend to participation in the formal adjudication process, or to the functions of London Councils' staff.
The contract is advertised in the following five lots:
- Lots 1 (and 5) Appeals Services including development, delivery, hosting and maintenance of the appeals case management systems (These Lots will be awarded together)
- Lot 2 ICT, software, hardware and support (for the Appeals Services based in London EC1V)
- Lot 3 ICT, software, hardware and support (for London Councils based in SE1)
- Lot 4 Transactional services (Tow-away, Recovering and Clamping Enquiry (TRACE) and Traffic Enforcement Centre (TEC)
Lot 5 Other appeals services (see Lot 1 as Lot 1 and 5 will be let together).
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II.1.5)
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Common Procurement Vocabulary (CPV)
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75000000 |
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II.1.6)
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Contract covered by the government procurement agreement (GPA) Yes |
II.2)
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Total final value of the contract(s)
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II.2.1)
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Total final value of the contract(s)
13 000 000
31 600 000
GBP
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Section IV: Procedure
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IV.1)
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Type of procedure
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IV.1.1)
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Type of procedure |
IV.2)
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Award criteria
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IV.2.1)
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Award criteria

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Quality |
50 |
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Price |
50 |
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IV.2.2)
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An electronic auction has been used No
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IV.3)
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Administrative information
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IV.3.1)
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File reference number attributed by the contracting authority
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IV.3.2)
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Previous publication(s) concerning the same contract 2013/S 107-183177 05-06-2013
2014/S 21-033089 30-01-2014
Other previous publications
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Section V: Award of contract
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Provision of managed services for ICT, back-office and facilities management for parking and other appeals services and managed ICT services at London Councils Southwark office |
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Lots 1 Appeals services including development, delivery and maintenance of the appeals case management systems (Lots 1 and 5 will be awarded together) |
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1 |
V.1)
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Date of contract award: 27-10-2014 |
V.2)
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Numbers of offers received:4 |
V.3)
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Name and address of economic operator to whom the contract has been awarded
Northgate Information Solutions Ltd |
People Building 2 People Building Estate, Maylands Avenue, Hemel Hempstead, Hertfordshire |
Hemel Hempstead |
HP2 4NW |
UK |
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V.4)
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Information on value of contract |
V.5)
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The contract is likely to be subcontracted No
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Short description of the value/proportion of the contract to be subcontracted
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Section V: Award of contract
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Provision of managed services for ICT, back-office and facilities management for parking and other appeals services and managed ICT services at London Councils Southwark office |
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ICT, software, hardware and support (for the Appeals Services based in London EC1V) |
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2 |
V.1)
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Date of contract award: 27-10-2014 |
V.2)
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Numbers of offers received:4 |
V.3)
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Name and address of economic operator to whom the contract has been awarded
NORTHGATE INFORMATION SOLUTIONS LIMITED |
People Building 2 People Building Estate, Maylands Avenue, Hemel Hempstead, Hertfordshire |
Hemel Hempstead, |
HP2 4NW |
UK |
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V.4)
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Information on value of contract |
V.5)
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The contract is likely to be subcontracted No
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Short description of the value/proportion of the contract to be subcontracted
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Section V: Award of contract
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Provision of managed services for ICT, back-office and facilities management for parking and other appeals services and managed ICT services at London Councils Southwark office |
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Transactional services (Tow-away, Recovering and Clamping Enquiry (TRACE) and Traffic Enforcement Centre (TEC) |
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4 |
V.1)
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Date of contract award: 27-10-2014 |
V.2)
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Numbers of offers received:4 |
V.3)
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Name and address of economic operator to whom the contract has been awarded
NORTHGATE INFORMATION SOLUTIONS LIMITED |
People Building 2 People Building Estate, Maylands Avenue, Hemel Hempstead, Hertfordshire |
Hemel Hempstead |
HP2 4NW |
UK |
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V.4)
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Information on value of contract |
V.5)
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The contract is likely to be subcontracted No
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Short description of the value/proportion of the contract to be subcontracted
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Section V: Award of contract
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Provision of managed services for ICT, back-office and facilities management for parking and other appeals services and managed ICT services at London Councils Southwark office |
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Other Appeals Services (Lots 1 and 5 will be awarded together) |
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5 |
V.1)
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Date of contract award: 27-10-2014 |
V.2)
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Numbers of offers received:4 |
V.3)
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Name and address of economic operator to whom the contract has been awarded
NORTHGATE INFORMATION SOLUTIONS LIMITED |
People Building 2 People Building Estate, Maylands Avenue, Hemel Hempstead, Hertfordshire |
Hemel Hempstead |
HP2 4NW |
UK |
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V.4)
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Information on value of contract |
V.5)
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The contract is likely to be subcontracted No
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Short description of the value/proportion of the contract to be subcontracted
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Section VI: Complementary Information
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VI.1)
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Contract related to a project and/or programme financed by community funds? No
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VI.2)
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Additional Information
Potential applicants are requested to express their interest through completion of a Pre-Qualification Questionnaire which is available by download from the website of London Councils at www.londoncouncils.gov.uk/aboutus/invitationtotender. The questionnaire must be returned to Frank Smith, London Councils, 591/2 Southwark Street
London SE1 0AL by 12 noon on Monday 10 March 2014 and include three (3) paper copies and one CD of the completed questionnaire and any supporting documents (including one (1) set of accounts). If potential applicants require clarification or have questions they should email Elaine Hughes or Garry Hoy at tmtenders@londoncouncils.gov.uk. During the pre-qualification stage fo this procurement London Councils will publish on its website all questions and responses given to these questions. The names of individuals and organisations raising the questions will be anonymised. It is envisaged that the subsequent Invitation to tender will be issued around Friday 25 April 2014. London Councils reserves the right not to award any contract as a result of the procurement process instigated by the publication of this notice. In no circumstances will London Councils be responsible for any costs with participation in an expression of interest or invitation to tender.
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VI.3)
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Procedures for appeal
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VI.3.1)
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Body responsible for appeal procedures
Spencer Palmer, London Councils |
591/2 Southwark Street |
London |
SE1 0AL |
UK |
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Body responsible for mediation procedures
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VI.3.2)
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Lodging of appealsLondon Councils will incorporate a minimum of ten (10) working days standstill period at the point at which the information on the award of contract is communicated to tenderers. After which, if there is not a legal challenge the contract will be incepted.
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VI.3.3)
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Service from which information about the lodging of appeals may be obtained
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VI.4)
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Dispatch date of this Notice 11-12-2014 |