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Contract Award Notice

Provision of managed services for ICT, back-office and facilities management for parking and other a

  • First published: 16 December 2014
  • Last modified: 16 December 2014
  • Version: N/A
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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
London Councils
Authority ID:
AA26222
Publication date:
16 December 2014
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

London Councils is a joint committee established by the 32 London borough councils and the City of London (Participating Councils) under section 73 Road traffic Act 1991 and sections 101 to 105 of the Local Government Act 1972 whose terms or reference include authority delegated by the Participating Councils to negotiate contracts which shall be binding upon the Participating Councils including the Parking and Traffic Appeals Services (PATAS) and transactional services contracts. PATAS is also used by Transport for London. London Councils also provides the Road User Charging Appeals Tribunal (RUCAT) under a contract with the Greater London Authority and manages Parking on Private Land Appeals (POPLA)for England and Wales under a contract with the British Parking Association. The Authority acts as a hub through which all the Information associated with these services flows. In support of these functions and possible new functions London Councils require the provision, operation and on-going support of hardware, communications, packaged and bespoke software, as well as the provision of business support services including hearing and call centres and staff

where appropriate. London Councils is currently seeking expressions of interest from organisations who are interested in providing managed services to the London based appeals hearing centre in London EC1V including reception and guarding; back-office processing facilities and call centre; case management system(s) development and maintenance; database management; ICT hardware and software applications and ICT hardware and software applications to London Councils office in London SE1.

The contract is advertised in five lots. Applicants can bid for one or more lots however because lots one (1) and five (5) are both for appeals services and the requirements are broadly the same therefore bids will only be considered for Lots 1 and 5 combined. Lots 1 or 5 will not be awarded separately nor will we let Lot 1 or 5 to different Service Providers. With the exception of lots 1 and 5, Applicants may bid for a single lot or any combination of multiple lots including bidding for all 5 lots.

The Services required fall into the broad category of administrative support (including IT support to the CMS, clerical and other).They do not extend to participation in the formal adjudication process, or to the functions of London Councils' staff.

The contract is advertised in the following five lots:

- Lots 1 (and 5) Appeals Services including development, delivery, hosting and maintenance of the appeals case management systems (These Lots will be awarded together)

- Lot 2 ICT, software, hardware and support (for the Appeals Services based in London EC1V)

- Lot 3 ICT, software, hardware and support (for London Councils based in SE1)

- Lot 4 Transactional services (Tow-away, Recovering and Clamping Enquiry (TRACE) and Traffic Enforcement Centre (TEC)

Lot 5 Other appeals services (see Lot 1 as Lot 1 and 5 will be let together).

Full notice text

CONTRACT AWARD NOTICE – OFFICIAL JOURNAL

Section I: Contracting Authority

I.1)

Name, Address and Contact Point(s)


London Councils

59 1/2 Southwark Street

London

SE1 0AL

UK

Stephen Boon/Garry Hoy

+44 2079349951

tmtenders@londoncouncils.gov.uk


http://www.londoncouncils.gov.uk


I.2)

Type of contracting Authority and Main Activity or Activities

Unchecked box
Unchecked box
Checked box
Unchecked box
Unchecked box
Unchecked box
Checked box
Unchecked box
Unchecked box
Unchecked box
Unchecked box
Unchecked box
Unchecked box
Unchecked box
Unchecked box
Unchecked box
No

Section II: Object of the Contract

II.1)

Description

II.1.1)

Title attributed to the contract by the contracting authority

Provision of managed services for ICT, back-office and facilities management for parking and other appeals services and managed ICT services at London Councils Southwark office.

II.1.2(a))

Type of works contract

II.1.2(b))

Type of supplies contract

II.1.2(c))

Type of service contract

27
Yes

II.1.2)

Main site or location of works, place of delivery or performance

United Kingdom.


II.1.3)

This notice involves a framework agreement

Unchecked box
Unchecked box

II.1.4)

Short description of the contract or purchase(s)

London Councils is a joint committee established by the 32 London borough councils and the City of London (Participating Councils) under section 73 Road traffic Act 1991 and sections 101 to 105 of the Local Government Act 1972 whose terms or reference include authority delegated by the Participating Councils to negotiate contracts which shall be binding upon the Participating Councils including the Parking and Traffic Appeals Services (PATAS) and transactional services contracts. PATAS is also used by Transport for London. London Councils also provides the Road User Charging Appeals Tribunal (RUCAT) under a contract with the Greater London Authority and manages Parking on Private Land Appeals (POPLA)for England and Wales under a contract with the British Parking Association. The Authority acts as a hub through which all the Information associated with these services flows. In support of these functions and possible new functions London Councils require the provision, operation and on-going support of hardware, communications, packaged and bespoke software, as well as the provision of business support services including hearing and call centres and staff

where appropriate. London Councils is currently seeking expressions of interest from organisations who are interested in providing managed services to the London based appeals hearing centre in London EC1V including reception and guarding; back-office processing facilities and call centre; case management system(s) development and maintenance; database management; ICT hardware and software applications and ICT hardware and software applications to London Councils office in London SE1.

The contract is advertised in five lots. Applicants can bid for one or more lots however because lots one (1) and five (5) are both for appeals services and the requirements are broadly the same therefore bids will only be considered for Lots 1 and 5 combined. Lots 1 or 5 will not be awarded separately nor will we let Lot 1 or 5 to different Service Providers. With the exception of lots 1 and 5, Applicants may bid for a single lot or any combination of multiple lots including bidding for all 5 lots.

The Services required fall into the broad category of administrative support (including IT support to the CMS, clerical and other).They do not extend to participation in the formal adjudication process, or to the functions of London Councils' staff.

The contract is advertised in the following five lots:

- Lots 1 (and 5) Appeals Services including development, delivery, hosting and maintenance of the appeals case management systems (These Lots will be awarded together)

- Lot 2 ICT, software, hardware and support (for the Appeals Services based in London EC1V)

- Lot 3 ICT, software, hardware and support (for London Councils based in SE1)

- Lot 4 Transactional services (Tow-away, Recovering and Clamping Enquiry (TRACE) and Traffic Enforcement Centre (TEC)

Lot 5 Other appeals services (see Lot 1 as Lot 1 and 5 will be let together).

II.1.5)

Common Procurement Vocabulary (CPV)

75000000
79500000
79900000
75100000
72000000
64000000
48000000

II.1.6)

Contract covered by the government procurement agreement (GPA)

Yes

II.2)

Total final value of the contract(s)

II.2.1)

Total final value of the contract(s)

   13 000 000   31 600 000   GBP   

Section IV: Procedure

IV.1)

Type of procedure

IV.1.1)

Type of procedure

IV.2)

Award criteria

IV.2.1)

Award criteria

Unchecked box
Checked box
Quality 50
Price 50

IV.2.2)

An electronic auction has been used

No

IV.3)

Administrative information

IV.3.1)

File reference number attributed by the contracting authority

IV.3.2)

Previous publication(s) concerning the same contract


2013/S 107-183177 05-06-2013


2014/S 21-033089 30-01-2014

Other previous publications

Section V: Award of contract

Provision of managed services for ICT, back-office and facilities management for parking and other appeals services and managed ICT services at London Councils Southwark office

Lots 1 Appeals services including development, delivery and maintenance of the appeals case management systems (Lots 1 and 5 will be awarded together)

1

V.1)

Date of contract award:

 27-10-2014

V.2)

Numbers of offers received:

4

V.3)

Name and address of economic operator to whom the contract has been awarded


Northgate Information Solutions Ltd

People Building 2 People Building Estate, Maylands Avenue, Hemel Hempstead, Hertfordshire

Hemel Hempstead

HP2 4NW

UK




V.4)

Information on value of contract

V.5)

The contract is likely to be subcontracted

No

Short description of the value/proportion of the contract to be subcontracted

Section V: Award of contract

Provision of managed services for ICT, back-office and facilities management for parking and other appeals services and managed ICT services at London Councils Southwark office

ICT, software, hardware and support (for the Appeals Services based in London EC1V)

2

V.1)

Date of contract award:

 27-10-2014

V.2)

Numbers of offers received:

4

V.3)

Name and address of economic operator to whom the contract has been awarded


NORTHGATE INFORMATION SOLUTIONS LIMITED

People Building 2 People Building Estate, Maylands Avenue, Hemel Hempstead, Hertfordshire

Hemel Hempstead,

HP2 4NW

UK




V.4)

Information on value of contract

V.5)

The contract is likely to be subcontracted

No

Short description of the value/proportion of the contract to be subcontracted

Section V: Award of contract

Provision of managed services for ICT, back-office and facilities management for parking and other appeals services and managed ICT services at London Councils Southwark office

Transactional services (Tow-away, Recovering and Clamping Enquiry (TRACE) and Traffic Enforcement Centre (TEC)

4

V.1)

Date of contract award:

 27-10-2014

V.2)

Numbers of offers received:

4

V.3)

Name and address of economic operator to whom the contract has been awarded


NORTHGATE INFORMATION SOLUTIONS LIMITED

People Building 2 People Building Estate, Maylands Avenue, Hemel Hempstead, Hertfordshire

Hemel Hempstead

HP2 4NW

UK




V.4)

Information on value of contract

V.5)

The contract is likely to be subcontracted

No

Short description of the value/proportion of the contract to be subcontracted

Section V: Award of contract

Provision of managed services for ICT, back-office and facilities management for parking and other appeals services and managed ICT services at London Councils Southwark office

Other Appeals Services (Lots 1 and 5 will be awarded together)

5

V.1)

Date of contract award:

 27-10-2014

V.2)

Numbers of offers received:

4

V.3)

Name and address of economic operator to whom the contract has been awarded


NORTHGATE INFORMATION SOLUTIONS LIMITED

People Building 2 People Building Estate, Maylands Avenue, Hemel Hempstead, Hertfordshire

Hemel Hempstead

HP2 4NW

UK




V.4)

Information on value of contract

V.5)

The contract is likely to be subcontracted

No

Short description of the value/proportion of the contract to be subcontracted

Section VI: Complementary Information

VI.1)

Contract related to a project and/or programme financed by community funds?

No



VI.2)

Additional Information

Potential applicants are requested to express their interest through completion of a Pre-Qualification Questionnaire which is available by download from the website of London Councils at www.londoncouncils.gov.uk/aboutus/invitationtotender. The questionnaire must be returned to Frank Smith, London Councils, 591/2 Southwark Street

London SE1 0AL by 12 noon on Monday 10 March 2014 and include three (3) paper copies and one CD of the completed questionnaire and any supporting documents (including one (1) set of accounts). If potential applicants require clarification or have questions they should email Elaine Hughes or Garry Hoy at tmtenders@londoncouncils.gov.uk. During the pre-qualification stage fo this procurement London Councils will publish on its website all questions and responses given to these questions. The names of individuals and organisations raising the questions will be anonymised. It is envisaged that the subsequent Invitation to tender will be issued around Friday 25 April 2014. London Councils reserves the right not to award any contract as a result of the procurement process instigated by the publication of this notice. In no circumstances will London Councils be responsible for any costs with participation in an expression of interest or invitation to tender.

VI.3)

Procedures for appeal

VI.3.1)

Body responsible for appeal procedures


Spencer Palmer, London Councils

591/2 Southwark Street

London

SE1 0AL

UK




Body responsible for mediation procedures










VI.3.2)

Lodging of appeals

London Councils will incorporate a minimum of ten (10) working days standstill period at the point at which the information on the award of contract is communicated to tenderers. After which, if there is not a legal challenge the contract will be incepted.

VI.3.3)

Service from which information about the lodging of appeals may be obtained










VI.4)

Dispatch date of this Notice

 11-12-2014

Coding

Commodity categories

ID Title Parent category
75100000 Administration services Administration, defence and social security services
75000000 Administration, defence and social security services Defence and security
72000000 IT services: consulting, software development, Internet and support Computer and Related Services
79900000 Miscellaneous business and business-related services Business services: law, marketing, consulting, recruitment, printing and security
79500000 Office-support services Business services: law, marketing, consulting, recruitment, printing and security
64000000 Postal and telecommunications services Other Services
48000000 Software package and information systems Computer and Related Services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
tmtenders@londoncouncils.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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