Skip to main content

We've saved some files called cookies on your device. These cookies are:

  • essential for the site to work
  • to help improve our website by collecting and reporting information on how you use it

We would also like to save some cookies to help tailor communications.

BETA
You're viewing an updated version of this service - your feedback will help us to improve it.

Contract Notice

Replacement Availability and Reservations Service.

  • First published: 24 December 2014
  • Last modified: 24 December 2014
  • Version: N/A
  • This file may not be fully accessible.

  •  

Information icon

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Information icon
You are viewing an expired notice.

Contents

Summary

OCID:
Published by:
Rail Settlement Plan Limited
Authority ID:
AA21429
Publication date:
24 December 2014
Deadline date:
30 January 2015
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Rail Settlement Plan Limited (‘RSP’) is a company, owned by Train Operating Companies (‘TOCs’) franchised to operate train services in the United Kingdom. RSP provides and manages, on behalf of TOCs, a range of shared services for use by TOCs and accredited rail ticket retailers enabling provision of a GB wide rail ticket retail proposition. This is achieved by delivering the right information at the right time to the rail ticket retailer, and through capture of sales records for accurate and timely allocation and settlement of revenues. In order to sell and fulfil many types of rail ticket products, the rail ticketing systems used by retailers need real time access to availability data and the facility to book customer journeys. The service shall consist of the following underlying services: design, development and delivery of the application, application maintenance and support, service management, hosting and infrastructure management.

RSP wishes to procure a new managed service for (the ‘Service’) as described in summary in this notice.

The Service will be required to provide a repository for the storage and maintenance of all UK Train Operating Company (‘TOC’) physical inventory data, train schedule data, commercial yield strategies (Including the exchange of data with external toolsets) and its associated reference data. The Service will determine on a real time basis availability for all TOC bookable services on the basis of a dynamic application of inventory and yield strategies against bookable scheduled train services.

Availability data will, initially, be made available, real time, to the 50-100 existing accredited retail systems by either an enhanced version of the existing request/response messaging service through web services and a new publish and subscribe facility of dynamic data exchange.

The Service will be fully resilient, and be of a high availability (typically 99.99 %), transaction heavy nature with high performance 365/7 availability characteristic.

There are currently around 20-30 million availability searches generated per day at a rate of up to 900 transactions per second. Daily bookings amount to around 350 000 per day. Annual growth of volumes is at around 10 % but unpredictable. The Look: Book ratio currently stands at 133:1.

Full notice text

CONTRACT NOTICE - UTILITIES

Section I: Contracting Entity

I.1)

Name, Address and Contact Point(s)


Rail Settlement Plan Limited

200 Aldersgate Street

London

EC1A 4HD

UK

Nigel Smedley

+44 2078418119

nigel.smedley@atoc.org





Unchecked box
Checked box
Unchecked box
Checked box
Unchecked box
Checked box

I.2)

Main activity or activities of the contracting entity

Unchecked box
Unchecked box
Unchecked box
Unchecked box
Unchecked box
Unchecked box
Checked box
Unchecked box
Unchecked box
Unchecked box

Section II: Object of the Contract

II.1)

Description

II.1.1)

Title attributed to the contract by the contracting entity

Replacement Availability and Reservations Service.

II.1.2(a))

Type of works contract

II.1.2(b))

Type of supplies contract

II.1.2(c))

Type of service contract

7

II.1.2)

Site or location of works, place of delivery or performance

Nationwide.


NUTS Code UK

II.1.3)

This notice involves

Checked box
Unchecked box
Unchecked box

II.1.4)

Information on framework agreement (if applicable)

Unchecked box
Unchecked box

Number of participants to the framework agreement envisaged

Duration of the framework agreement

Estimated total value of purchases for the entire duration of the framework agreement

Frequency of the contracts to be awarded

II.1.5)

Short description of the contract or purchase(s)

Rail Settlement Plan Limited (‘RSP’) is a company, owned by Train Operating Companies (‘TOCs’) franchised to operate train services in the United Kingdom. RSP provides and manages, on behalf of TOCs, a range of shared services for use by TOCs and accredited rail ticket retailers enabling provision of a GB wide rail ticket retail proposition. This is achieved by delivering the right information at the right time to the rail ticket retailer, and through capture of sales records for accurate and timely allocation and settlement of revenues. In order to sell and fulfil many types of rail ticket products, the rail ticketing systems used by retailers need real time access to availability data and the facility to book customer journeys. The service shall consist of the following underlying services: design, development and delivery of the application, application maintenance and support, service management, hosting and infrastructure management.

RSP wishes to procure a new managed service for (the ‘Service’) as described in summary in this notice.

The Service will be required to provide a repository for the storage and maintenance of all UK Train Operating Company (‘TOC’) physical inventory data, train schedule data, commercial yield strategies (Including the exchange of data with external toolsets) and its associated reference data. The Service will determine on a real time basis availability for all TOC bookable services on the basis of a dynamic application of inventory and yield strategies against bookable scheduled train services.

Availability data will, initially, be made available, real time, to the 50-100 existing accredited retail systems by either an enhanced version of the existing request/response messaging service through web services and a new publish and subscribe facility of dynamic data exchange.

The Service will be fully resilient, and be of a high availability (typically 99.99 %), transaction heavy nature with high performance 365/7 availability characteristic.

There are currently around 20-30 million availability searches generated per day at a rate of up to 900 transactions per second. Daily bookings amount to around 350 000 per day. Annual growth of volumes is at around 10 % but unpredictable. The Look: Book ratio currently stands at 133:1.

II.1.6)

Common Procurement Vocabulary (CPV)

72510000
72500000

II.1.7)

Contract covered by the Government Procurement Agreement (GPA)

Unchecked box

II.1.8)

Division into lots

No

II.1.9)

Will variants be accepted

No

II.2)

Quantity or Scope of the Contract

II.2.1)

Total quantity or scope

II.2.2)

Options

Provisional timetable for recourse to these options

Number of possible renewals

In the case of renewable contracts, estimated time frame for subsequent calls for competition:

Section III: Legal, Economic, Financial and Technical Information

III.1)

Conditions relating to the contract

III.1.1)

Deposits and guarantees required

III.1.2)

Main Terms of financing and payment and/or reference to the relevant provisions

III.1.3)

Legal form to be taken by the grouping of suppliers, contractors or service providers to whom the contract is to be awarded

III.1.4)

Other particular conditions to which the performance of the contract is subject

III.2)

Conditions for Participation

III.2.1)

Personal situation of suppliers,contractors or service providers


Details of RSP's requirements are contained in its PQQ document.

III.2.2)

Economic and financial capacity


Details of RSP's requirements are contained in its PQQ document.


III.2.3)

Technical capacity


Details of RSP's requirements are contained in its PQQ document.


III.2.4)

Reserved contracts

Unchecked box
Unchecked box

Section IV: Procedure

IV.1)

Type of Procedure


Unchecked box Unchecked box
Checked box No

IV.2)

Award Criteria

No

Yes
No

IV.2.2)

An electronic auction will be used

No

IV.3) Administrative Information

IV.3.1)

Reference number attributed to the notice by the contracting entity

IV.3.2)

Previous publication concerning the same contract

Unchecked box
Unchecked box


Other previous publications

IV.3.3)

Conditions for obtaining contract document and additional documents

 28-01-2015

 


IV.3.4)

Time-limit for receipt of tenders or requests to participate

 30-01-2015  12:00

IV.3.5)

Language or languages in which tenders or requests to participate can be drawn up

Checked box    

IV.3.6)

Minimum time frame during which the tenderer must maintain its tender 

IV.3.7)

Conditions for opening tenders




Section VI: Complementary Information

VI.1)

Indicate whether this Procurement is a Recurrent one and the estimated timing for further notices to be published

VI.2)

Does the contract relate to a Project/Programme financed by Community Funds?

No



VI.3)

Additional Information

Further detail of RSP's requirements for the Service is available in a PQQ document upon request to atocrspprocurement@atoc.org. Full requirement details shall be provided in the invitation to tender made available to short-listed respondents.

Please note:

Requests for further documentation should be sent to atocrspprocurement@atoc.org. No other channel acceptable; and

Requests for further information and also PQQ submissions should be sent to rsp.tenders@atoc.org. No other channel acceptable.

(MT Ref:145931).

VI.4)

Procedures for appeal

VI.4.1)

Body responsible for appeal procedures










Body responsible for mediation procedures










VI.4.2)

Lodging of appeals


VI.4.3)

Service from which information about the lodging of appeals may be obtained










VI.5)

Dispatch date of this Notice

 19-12-2014

ANNEX A

Additional Addresses and Contact Points

I)

Address and contact points from which further information can be obtained



Rail Settlement Plan Limited

200 Aldersgate Street

London

EC1A 4HD

UK

Nigel Smedley

+44 2078418119



II)

Address and contact point from which additional documentation may be obtained



Rail Settlement Plan Limited

200 Aldersgate Street

London

EC1A 4HD

UK

Nigel Smedley

+44 2078418119

nigel.smedley@atoc.org


III)

Address and contact point to which Tenders/Requests to Participate must be sent



Rail Settlement Plan Limited

200 Aldersgate Street

London

EC1A 4HD

UK

Nigel Smedley

+44 2078418119

nigel.smedley@atoc.org


Coding

Commodity categories

ID Title Parent category
72510000 Computer-related management services Computer-related services
72500000 Computer-related services IT services: consulting, software development, Internet and support

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
N/a
Admin contact:
nigel.smedley@atoc.org
Technical contact:
N/a
Other contact:
nigel.smedley@atoc.org

Further information

Date Details
No further information has been uploaded.

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.