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Contract Award Notice

Customer Relationship Marketing (CRM) Computer system.

  • First published: 06 December 2017
  • Last modified: 06 December 2017
  • Version: N/A
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  • This file may not be fully accessible.

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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
Bournemouth University
Authority ID:
AA24966
Publication date:
06 December 2017
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The requirement is for a “Corporate” CRM system and associated services, to handle the CRM requirements of BU in general.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting authority

I.1) Name and addresses

Bournemouth University

12 Christchurch Road

Bournemouth

BH1 3NA

UK

E-mail: pdean@bournemouth.ac.uk

NUTS: UKL18

Internet address(es)

Main address: www.bournemouth.ac.uk

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Education

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Customer Relationship Marketing (CRM) Computer system.

Reference number: BUPM/CRM/0420/527

II.1.2) Main CPV code

48000000

 

II.1.3) Type of contract

Supplies

II.1.4) Short description

The requirement is for a “Corporate” CRM system and associated services, to handle the CRM requirements of BU in general.

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 1 381 595.00  GBP

II.2) Description

II.2.2) Additional CPV code(s)

48000000

48000000

II.2.3) Place of performance

NUTS code:

UKK21


Main site or place of performance:

Bournemouth.

II.2.4) Description of the procurement

The requirement is for a “Corporate” CRM system and associated services, to handle the CRM requirements of BU in general.

II.2.5) Award criteria

Quality criterion: Overall / Weighting: 80

Price / Weighting:  20

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Competitive procedure with negotiation

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

Section V: Award of contract

Title: Customer Relationship Management system

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

29/11/2017

V.2.2) Information about tenders

Number of tenders received: 3

Number of tenders received from SMEs: 1

Number of tenders received by electronic means: 3

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Crimson Consultants Limited

6 Prospect Place

Swansea

SA1 1QP

UK

NUTS: UKL18

The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:

Total value of the contract/lot: : 1 381 595.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

n/a

Bournemouth

UK

VI.4.2) Body responsible for mediation procedures

Bournemouth University

12 Christchurch Road

Bournemouth

BH1 3NA

UK

E-mail: pdean@bournemouth.ac.uk

Internet address(es)

URL: www.bournemouth.ac.uk

VI.4.4) Service from which information about the review procedure may be obtained

Bournemouth University

12 Christchurch Road

Bournemouth

BH1 3NA

UK

E-mail: pdean@bournemouth.ac.uk

Internet address(es)

URL: www.bournemouth.ac.uk

VI.5) Date of dispatch of this notice

04/12/2017

Coding

Commodity categories

ID Title Parent category
48000000 Software package and information systems Computer and Related Services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
pdean@bournemouth.ac.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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