Contract award notice
Results of the procurement procedure
Section I: Contracting
authority
I.1) Name and addresses
NHS Sheffield CCG
722 Prince of Wales Rd
Sheffield
S9 4EU
UK
E-mail: vickie.riley@nhs.net
NUTS: UKE32
Internet address(es)
Main address: www.sheffieldccg.nhs.uk
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
NHS Sheffield CCG: Primary Care Interpreting Services
Reference number: SYPS/SHEF/VR/17/16
II.1.2) Main CPV code
79540000
II.1.3) Type of contract
Services
II.1.4) Short description
An accessible, flexible and responsive Face-to-Face Interpreting Service to be provided to a small number of GP practices in Sheffield where demand for interpreting services in specific languages is high. The service is for a series of planned block bookings within each practice on a weekly basis.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
578 000.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
79530000
II.2.3) Place of performance
NUTS code:
UKE32
II.2.4) Description of the procurement
An accessible, flexible and responsive Face-to-Face Interpreting Service to be provided to a small number of GP practices in Sheffield where demand for interpreting services in specific languages is high. The service is for a series of planned block bookings within each practice on a weekly basis.
The block booking face-to-face service currently covers 7 GP practices only where demand for an individual language is high. These practices can choose whether to block book sessions or use the separate on-demand service and so the volume of activity is not guaranteed.
The CCG commissions up to 242 hours of a face-to-face interpreting service per week across 7 practices for 52 weeks of the year.
The service is primarily for direct verbal communication between a patient/carer and the health care professional they are seeing. This may include helping the patient prioritise their issues prior to entering the consultation but the interpreter should not influence the patient in what they do or say and should therefore be a direct word-for-word interpretation.
The commissioners intend for the successful provider to work closely with each GP practice to develop a collaborative approach to service delivery. The provider must proactively flex and support changing patterns of demand across the named practice network as and when required.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 16
Quality criterion: Assurance of supply
/ Weighting: 28
Quality criterion: Delivery
/ Weighting: 34
Quality criterion: Sustainability
/ Weighting: 20
Cost criterion: Price
/ Weighting: 20
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2017/S 094-184394
Section V: Award of contract
Title: Primary Care Interpreting Services
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
01/12/2017
V.2.2) Information about tenders
Number of tenders received: 12
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Language Line Limited
25th Floor, 40 Bank Street
London
E14 5NR
UK
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 578 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
NHS Improvement
Wellington House
London
SE1 8UG
UK
Internet address(es)
URL: https://improvement.nhs.uk
VI.5) Date of dispatch of this notice
12/12/2017