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Cymraeg

Contract Award Notice

Strategic Review Consultants

  • First published: 23 December 2017
  • Last modified: 23 December 2017
  • Version: N/A

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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
University of Durham
Authority ID:
AA54951
Publication date:
23 December 2017
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Durham University is a research-intensive university that prides itself on providing an education and wider student experience that is on par with the very best institutions worldwide. We have been developing a new university strategy that sets out our aims to ensure that we are world-leading in research and engagement, education and the wider student experience.

Part of the implementation of this new strategy involves an extensive period of service review and improvement. As part of this exercise, the University will be revising its overarching operating model for its professional services as well as reviewing and improving a number of strategic processes.

The pilot phase (phase 1) of the programme, which consisted of the development of a high level Target Operating Model for the University and a pilot approach to process review within a single functional area (human resources) is now complete. We will now continue this work into phase 2, focusing on the design and implementation of new operating models and detailed process reviews within all professional services areas.

This programme of work will benefit from the involvement of an external partner who will be able to:

1) Validated target operating models for professional services areas and supporting implementation plans (to be produced in partnership with project sponsors);

2) An agreed method for training on process reviews, including briefing in-house staff;

3) Outputs from the process reviews including:

(a) A clear picture of current state processes;

(b) Recommended future state processes with the benefit of the insight of those working in the business area;

(c) Identified benefits and savings;

(d) A costed operating model for this business;

(e) Any interdependencies with IT systems or other projects;

(f) A recommended approach to the implementation of the new process;

4) A programme team trained in the methods and techniques used by the provider;

5) An evaluation of the programme.

The work is likely to be varied and require involvement with staff at differing levels of seniority and expertise.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting authority

I.1) Name and addresses

University of Durham

Procurement Service, Mountjoy Centre, Holly Wing, Stockton Road

Durham

DH1 3LE

UK

Contact person: Rachael Devlin

Telephone: +44 19413344530

E-mail: rachael.devlin@durham.ac.uk

NUTS: UKC1

Internet address(es)

Main address: www.durham.ac.uk

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Education

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Strategic Review Consultants

Reference number: OJEU17-002

II.1.2) Main CPV code

79410000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Durham University has developed a new university strategy that sets out our aims to ensure that we are world-leading in research and engagement, education and the wider student experience. Part of the implementation of this new strategy involves an extensive period of service review and improvement. Phase 1 of the programme, which consisted of the development of a high level Target Operating Model for the University and a pilot approach to process review within a single functional area (human resources) is now complete. We will now continue this work into phase 2, focusing on the design and implementation of new operating models and detailed process reviews within all professional services areas.

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 999 015.00  GBP

II.2) Description

II.2.3) Place of performance

NUTS code:

UKC1


Main site or place of performance:

Durham University, Durham.

II.2.4) Description of the procurement

Durham University is a research-intensive university that prides itself on providing an education and wider student experience that is on par with the very best institutions worldwide. We have been developing a new university strategy that sets out our aims to ensure that we are world-leading in research and engagement, education and the wider student experience.

Part of the implementation of this new strategy involves an extensive period of service review and improvement. As part of this exercise, the University will be revising its overarching operating model for its professional services as well as reviewing and improving a number of strategic processes.

The pilot phase (phase 1) of the programme, which consisted of the development of a high level Target Operating Model for the University and a pilot approach to process review within a single functional area (human resources) is now complete. We will now continue this work into phase 2, focusing on the design and implementation of new operating models and detailed process reviews within all professional services areas.

This programme of work will benefit from the involvement of an external partner who will be able to:

1) Validated target operating models for professional services areas and supporting implementation plans (to be produced in partnership with project sponsors);

2) An agreed method for training on process reviews, including briefing in-house staff;

3) Outputs from the process reviews including:

(a) A clear picture of current state processes;

(b) Recommended future state processes with the benefit of the insight of those working in the business area;

(c) Identified benefits and savings;

(d) A costed operating model for this business;

(e) Any interdependencies with IT systems or other projects;

(f) A recommended approach to the implementation of the new process;

4) A programme team trained in the methods and techniques used by the provider;

5) An evaluation of the programme.

The work is likely to be varied and require involvement with staff at differing levels of seniority and expertise.

II.2.5) Award criteria

Quality criterion: Approach & Methodology / Weighting: 15

Quality criterion: Communication / Weighting: 10

Quality criterion: Project Management / Weighting: 10

Quality criterion: Skill transfer / Weighting: 8

Quality criterion: Delivery Team / Weighting: 10

Quality criterion: Quality Assurance / Weighting: 7

Quality criterion: Case studies / Weighting: 12

Quality criterion: Information Security & Data Sharing Agreement / Weighting: 6

Price / Weighting:  14

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2017/S 020-034301

Section V: Award of contract

Contract No: OJEU17-002

Title: Strategic Review Consultants

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

19/12/2017

V.2.2) Information about tenders

Number of tenders received: 6

Number of tenders received by electronic means: 6

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

PA Consulting Services Limited

10 Bressenden Place

London

SW1E 5DN

UK

NUTS: UKI

Internet address(es)

URL: www.paconsulting.com

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:

Total value of the contract/lot: : 999 015.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

As in section V1.4.3 below

Durham

UK

VI.4.3) Review procedure

Precise information on deadline(s) for review procedures:

This authority will incorporate a minimum 10 calendar day standstill period at the point information on the award of the contract is communicated to tenderers. The communication will be in the form of a letter which will be issued electronically. The letter will provide a full debrief and contact details should a tenderer wish to appeal the decision. The timescale for appeals will be detailed in the letter.

If an appeal regarding the award of a contract has not been successfully resolved, the Public Contracts Regulations 2006 (SI 2006 No 5) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland). Any such action must be brought promptly (generally within 3 months). Where a contract has not been entered into, the court may order the settling aside of the award decision or order the authority to amend any document and may award damages. If the contract has been entered into, the court may only award damages.

VI.5) Date of dispatch of this notice

21/12/2017

Coding

Commodity categories

ID Title Parent category
79410000 Business and management consultancy services Business and management consultancy and related services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
rachael.devlin@durham.ac.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.
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