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Contract Award Notice

Integrated Urgent Care — 111 / OoH Service Mid and South Essex CCGs

  • First published: 30 December 2017
  • Last modified: 30 December 2017
  • Version: N/A
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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
NHS Castle Point and Rochford CCG and NHS Southend CCG
Authority ID:
AA40599
Publication date:
30 December 2017
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The vision for the commissioner is to achieve an optimal model of urgent care for the population. The Integrated Urgent Care (IUC) service (the “Service”) will be a lynchpin of achieving this vision, working as an integral part of the local health and social care economy.

The service will be provided in accordance with the national Integrated Urgent Care commissioning standards, transforming urgent and emergency care, UEC network routemap and CQC standards, which should be read in conjunction with the service specification.

The service will provide easy access to urgent health advice and care for patients when:

— they need medical help fast, but it is not a 999 emergency,

— they do not know whom to contact for medical help,

— they think they need to go to A&E or another NHS urgent care service,

— they need to make an appointment with an urgent care service.

They require health information or reassurance about how to care for themselves or what to do next the integrated urgent care service should not be limited to treating patients, but must also be committed to empowering the population to self-care where appropriate with a focus on education and lifestyle modification.

The new provider will need to plan for online and digital provision in the future in order to make it easier for the public to access urgent health advice and care. This will increasingly be in a way that offers a personalised and convenient service that is responsive to people's health care needs.

The estimated total contract value excluding VAT but including a possible 2 years extension is between 98 000 000 GBP and 112 000 000 GBP over an 84 months term.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting authority

I.1) Name and addresses

Castle Point and Rochford CCG

12 Castle Road

Rayleigh

SS6 7QF

UK

E-mail: emma.dearden@Attain.co.uk

NUTS: UKH3

Internet address(es)

Main address: www.castlepointandrochfordccg.nhs.uk

Address of the buyer profile: https://www.attain.bravosolution.co.uk./web/login.html

I.1) Name and addresses

Basildon and Brentwood CCG

Phoenix House (Place)

Basildon

SS14 3HG

UK

E-mail: emma.dearden@attain.co.uk

NUTS: UKH3

Internet address(es)

Main address: http://basildonandbrentwoodccg.nhs.uk/

I.1) Name and addresses

Mid Essex Clinical Commissioning Group

Wren House, Hedgerows Business Park, Colchester Road

Chelmsford, Essex

CM2 5PF

UK

E-mail: emma.dearden@attain.co.uk

NUTS: UKH3

Internet address(es)

Main address: http://midessexccg.nhs.uk/

I.1) Name and addresses

Thurrock CCG

Civic Offices

Grays

RM17 6SL

UK

E-mail: emma.dearden@attain.co.uk

NUTS: UKH3

Internet address(es)

Main address: http://www.thurrockccg.nhs.uk/

I.1) Name and addresses

Southend CCG

Harcourt House

Southend-on-Sea

SS2 6HT

UK

E-mail: emma.dearden@attain.co.uk

NUTS: UKH3

Internet address(es)

Main address: http://southendccg.nhs.uk/

I.2) Joint procurement

The contract involves joint procurement

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Health

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Integrated Urgent Care — 111 / OoH Service Mid and South Essex CCGs

Reference number: ACE-0253-2016-ALC

II.1.2) Main CPV code

85000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Castle Point & Rochford Clinical Commissioning Group together with Basildon and Brentwood Clinical.

Commissioning Group, Mid Essex Clinical Commissioning Group, Southend Clinical Commissioning Group and Thurrock Clinical Commissioning Group have sought to jointly commission an Integrated Urgent Care Service (111 / out of hours) across mid and south Essex.

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 112 000 000.00  GBP

II.2) Description

II.2.2) Additional CPV code(s)

64200000

79512000

85100000

85141000

II.2.3) Place of performance

NUTS code:

UKH3


Main site or place of performance:

Mid and South Essex.

II.2.4) Description of the procurement

The vision for the commissioner is to achieve an optimal model of urgent care for the population. The Integrated Urgent Care (IUC) service (the “Service”) will be a lynchpin of achieving this vision, working as an integral part of the local health and social care economy.

The service will be provided in accordance with the national Integrated Urgent Care commissioning standards, transforming urgent and emergency care, UEC network routemap and CQC standards, which should be read in conjunction with the service specification.

The service will provide easy access to urgent health advice and care for patients when:

— they need medical help fast, but it is not a 999 emergency,

— they do not know whom to contact for medical help,

— they think they need to go to A&E or another NHS urgent care service,

— they need to make an appointment with an urgent care service.

They require health information or reassurance about how to care for themselves or what to do next the integrated urgent care service should not be limited to treating patients, but must also be committed to empowering the population to self-care where appropriate with a focus on education and lifestyle modification.

The new provider will need to plan for online and digital provision in the future in order to make it easier for the public to access urgent health advice and care. This will increasingly be in a way that offers a personalised and convenient service that is responsive to people's health care needs.

The estimated total contract value excluding VAT but including a possible 2 years extension is between 98 000 000 GBP and 112 000 000 GBP over an 84 months term.

II.2.5) Award criteria

Quality criterion: Quality / Weighting: 65

Quality criterion: Bidder Interviews / Weighting: 10

Price / Weighting:  25

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Restricted procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2016/S 213-388120

Section V: Award of contract

Contract No: 1

Title: Integrated Urgent Care — 111 / OoH Service Mid and South Essex CCGs

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

12/12/2017

V.2.2) Information about tenders

Number of tenders received: 1

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Integrated Care 24

Kingston House, The Long Barrow

Ashford, Kent

TN24 0GP

UK

NUTS: UKJ4

The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:

Total value of the contract/lot: : 104 119 400.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.3) Additional information

The services to which this procurement relates fall within Schedule 3 of the public contracts regulations 2015 (the “Regulations”). As such, the procurement of the services was ran as a 2 stage akin to the restricted procedure process. The contracting authority does not intend to hold itself bound by any of the regulations, save those applicable to Schedule 3 services.

You are advised that the budget was in the region of between 98 000 000 GBP to 112 000 000 GBP. This is the total contract value, for the 5 years of the contract plus a potential additional extension of 24 months.

VI.4) Procedures for review

VI.4.1) Review body

Castle Point and Rochford CCG

12 Castle Road

Rayleigh

SS6 7QF

UK

E-mail: emma.dearden@Attain.co.uk

Internet address(es)

URL: www.castlepointandrochfordccg.nhs.uk

VI.4.2) Body responsible for mediation procedures

Castle Point and Rochford CCG

12 Castle Road

Rayleigh

SS6 7QF

UK

E-mail: emma.dearden@Attain.co.uk

Internet address(es)

URL: www.castlepointandrochfordccg.nhs.uk

VI.4.4) Service from which information about the review procedure may be obtained

Castle Point and Rochford CCG

12 Castle Road

Rayleigh

SS6 7QF

UK

E-mail: emma.dearden@Attain.co.uk

Internet address(es)

URL: www.castlepointandrochfordccg.nhs.uk

VI.5) Date of dispatch of this notice

27/12/2017

Coding

Commodity categories

ID Title Parent category
79512000 Call centre Telephone-answering services
85000000 Health and social work services Other Services
85100000 Health services Health and social work services
85141000 Services provided by medical personnel Miscellaneous health services
64200000 Telecommunications services Postal and telecommunications services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
emma.dearden@Attain.co.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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