Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Avon Fire and Rescue Service
VAT No: 664419911
Valley Road, Portishead
Bristol
BS20 8JJ
UK
Contact person: Amy Harraway
Telephone: +44 1179262061
E-mail: amy.harraway@avonfire.gov.uk
Fax: +44 11799253561
NUTS: UKK1
Internet address(es)
Main address: http://www.avonfire.gov.uk
Address of the buyer profile: https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/30508
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
Public order and safety
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Provision of IT Helpdesk and Support Services
Reference number: AFRS07-2018-05
II.1.2) Main CPV code
72253000
II.1.3) Type of contract
Services
II.1.4) Short description
Avon Fire Authority requires a IT Helpdesk and support provision to ensure that Avon Fire and Rescue Service's IT system and infrastucture is available 24 hours a day, 7 days a week and 365 days a year, as this is a critical element of the authority's business. The authority requires the IT infrastructure to be robust, reliable and deliver to near perfect availability.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
1 245 000.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
72150000
72222300
72253100
II.2.3) Place of performance
NUTS code:
UKK1
UKK
UK
Main site or place of performance:
Avon Fire and Rescue Service HQ, Portishead
II.2.4) Description of the procurement
Avon Fire Authority is seeking a IT Helpdesk and support provision to ensure that Avon Fire and Rescue Service's IT system and infrastucture is available 24 hours a day, 7 days a week and 365 days a year. IT is a critical element of the authority's business. The authority requires the IT infrastructure to be robust, reliable and deliver to near perfect availability.
For this provision Avon Fire and Rescue Service requires:
— a help desk service,
— desk side service,
— IT strategic and technical expert advice service,
— IT development service and support and maintenance service.
The IT Strategic and technical expert advice service will assist with the management of IT provision, advise on the strategic development of IT and complete the objectives agreed in the IT Strategy. This service will also need to play a vital role in producing and ensuring the IT strategy, IT disaster recovery plan and IT business continuity plan are robust and work for the service.
II.2.5) Award criteria
Quality criterion: Technical Ability
/ Weighting: 65
Price
/ Weighting:
35
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Assets owned by Avon Fire and Rescue Service. Support services to be provided by the Contractor.
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2018/S 150-344515
Section V: Award of contract
Contract No: 1
Title: Provision of IT Helpdesk and Support Services
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
14/11/2018
V.2.2) Information about tenders
Number of tenders received: 4
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Amicus ITS Ltd
Unit 1 – 3 Trinity Court, Brunel Road, Totton
Hampshire
SO40 3WX
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 1 245 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
Avon Fire Authority
Portishead
UK
VI.5) Date of dispatch of this notice
30/11/2018