Social and other specific services – public contracts
Contract award notice
Section I: Contracting
authority
I.1) Name and addresses
Department of Health
Castle Building
Belfast
BT4 3SQ
UK
E-mail: ssdadmin.cpd@finance-ni-gov.uk
NUTS: UK
Internet address(es)
Main address: https://etendersni.gov.uk/epps
Address of the buyer profile: https://etendersni.gov.uk/epps
I.1) Name and addresses
Department for Communities NI
Lighthouse Building, 1 Cromac Place
Belfast
BT7 2JB
UK
E-mail: ssdadmin.cpd@finance-ni.gov.uk
NUTS: UK
Internet address(es)
Main address: https://etendersni.gov.uk/epps
Address of the buyer profile: https://etendersni.gov.uk/epps
I.1) Name and addresses
Department of Justice NI
Block B, Castle Buildings
Belfast
BT4 3SG
UK
E-mail: ssdadmin.cpd@finance-ni.gov.uk
NUTS: UK
Internet address(es)
Main address: https://etendersni.gov.uk/epps
Address of the buyer profile: https://etendersni.gov.uk/epps
I.2) Joint procurement
The contract involves joint procurement
The contract is awarded by a central purchasing body
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Providing and Managing a 24-hour Domestic and Sexual Violence Helpline for DoH, DoJ and DfC
Reference number: 1546956
II.1.2) Main CPV code
85000000
II.1.3) Type of contract
Services
II.1.4) Short description
The Contract to provide and manage a regional, 24-hour Domestic and Sexual Violence Helpline (“the Helpline”) will be with the Department of Health, the Department of Justice and the Department for Communities (“the Clients”). The overarching aim of the service is to offer confidential support and signposting information to anyone affected by domestic and sexual violence and abuse in Northern Ireland 365 days a year.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
1 159 678.28
GBP
II.2) Description
II.2.2) Additional CPV code(s)
98000000
80000000
79140000
79000000
64222000
72590000
79315000
64216100
79510000
79512000
98112000
98111000
98100000
98110000
II.2.3) Place of performance
NUTS code:
UKN
II.2.4) Description of the procurement
The Contract to provide and manage a regional, 24-hour Domestic and Sexual Violence Helpline (“the Helpline”) will be with the Department of Health, the Department of Justice and the Department for Communities (“the Clients”). The overarching aim of the service is to offer confidential support and signposting information to anyone affected by domestic and sexual violence and abuse in Northern Ireland 365 days a year.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2018/S 159-365557
Section V: Award of contract
Contract No: 1
Title: Contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
06/12/2018
V.2.2) Information about tenders
Number of tenders received: 4
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Northern Ireland Rape Crisis Association
119 University Street
Belfast
BT7 1HP
UK
NUTS: UK
Internet address(es)
URL: https://etendersni.gov.uk/epps
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 1 159 678.28
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
The successful contractor’s performance on the contract will be regularly monitored. Contractors not delivering on contract requirements is a serious matter. It means the public purse is not getting what it is paying for. If a contractor fails to reach satisfactory levels of contract performance they will be given a specified time to improve. If, after the specified time, they still fail to reach satisfactory levels of contract performance, the matter will be escalated to senior management in CPD for further action. If this occurs and their performance still does not improve to satisfactory levels within the specified period, it may be regarded as an act of grave professional misconduct and they may be issued with a Certificate of Unsatisfactory Performance and the contract may be terminated. The issue of a Certificate of Unsatisfactory Performance will result in the contractor being excluded from all procurement competitions being undertaken by Centres of Procurement Expertise on behalf of bodies covered by the Northern Ireland Procurement Policy for a period of twelve months from the date of issue of the certificate.
VI.4) Procedures for review
VI.4.1) Review body
The UK does not have any such bodies with responsibility for appeal/mediation procedures.
UK
UK
VI.5) Date of dispatch of this notice
11/12/2018