Contract notice
Section I: Contracting
authority
I.1) Name and addresses
Orbit Group Ltd
Garden Court, Harry Weston Road, Binley Business Park
Coventry
CV3 2SU
UK
Telephone: +44 2476438394
E-mail: procurementhelp@orbit.org.uk
NUTS: UK
Internet address(es)
Main address: http://www.orbit.org.uk
Address of the buyer profile: http://www.orbit.org.uk
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://procontract.due-north.com/Advert/Index?advertId=638a9160-ac12-ea11-80fb-005056b64545
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://procontract.due-north.com/Advert/Index?advertId=638a9160-ac12-ea11-80fb-005056b64545
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Housing and community amenities
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
OG — Financial Capability Support Service — PP992
Reference number: DN450653
II.1.2) Main CPV code
98000000
II.1.3) Type of contract
Services
II.1.4) Short description
Orbit is looking to procure a financial capability support service from a high-quality provider that will deliver a service that is demonstrably focused around the needs of Orbit customers.
Orbit currently provides access to specialist money advice to around 1 000 customers (tenants). We have a commissioned national partnership with a debt advice provider so customers can access crisis debt management through telephone, online and webchat support independently over the phone or online. We also currently have a commissioned national partnership which supports customers to improve their financial well-being and increase their income. The contract expires March 2020. This tender is to recommission this service. Additionally, Orbit provides tenancy coaching for customers that have been identified to have a particular vulnerability. Full information can be found on the ProContract portal.
The contract will be awarded for a period of 2 years with potential for a 1 year extension.
II.1.6) Information about lots
This contract is divided into lots:
Yes
Tenders may be submitted for all lots
II.2) Description
Lot No: 1
II.2.1) Title
Bexley
II.2.2) Additional CPV code(s)
98000000
II.2.3) Place of performance
NUTS code:
UKI
II.2.4) Description of the procurement
To cover Bexley area — total properties 5049.
II.2.5) Award criteria
Criteria below:
Quality criterion: Quality
/ Weighting: 70
Price
/ Weighting:
30
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewal: No
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2
II.2.1) Title
Warwick District
II.2.2) Additional CPV code(s)
98000000
II.2.3) Place of performance
NUTS code:
UKG
II.2.4) Description of the procurement
Service to cover Warwick District — total properties 2276.
II.2.5) Award criteria
Criteria below:
Quality criterion: Quality
/ Weighting: 70
Price
/ Weighting:
30
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewal: No
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 3
II.2.1) Title
Coventry, Nuneaton and Bedworth
II.2.2) Additional CPV code(s)
98000000
II.2.3) Place of performance
NUTS code:
UKG
II.2.4) Description of the procurement
Service to cover Coventry, Nuneaton and Bedworth — total properties 3007.
II.2.5) Award criteria
Criteria below:
Quality criterion: Quality
/ Weighting: 70
Price
/ Weighting:
30
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewal: No
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 4
II.2.1) Title
Rugby and Northampton (Incl. Kettering and Corby)
II.2.2) Additional CPV code(s)
98000000
II.2.3) Place of performance
NUTS code:
UKF
II.2.4) Description of the procurement
Service to cover Rugby and Northampton (Incl. Kettering and Corby) — total properties 3420.
II.2.5) Award criteria
Criteria below:
Quality criterion: Quality
/ Weighting: 70
Price
/ Weighting:
30
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewal: No
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 5
II.2.1) Title
Stratford on Avon District
II.2.2) Additional CPV code(s)
98000000
II.2.3) Place of performance
NUTS code:
UKG
II.2.4) Description of the procurement
Service to cover Stratford on Avon District — total properties 7282.
II.2.5) Award criteria
Criteria below:
Quality criterion: Quality
/ Weighting: 70
Price
/ Weighting:
30
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewal: No
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 6
II.2.1) Title
Thanet
II.2.2) Additional CPV code(s)
98000000
II.2.3) Place of performance
NUTS code:
UKJ
II.2.4) Description of the procurement
Service to cover Thanet — total properties 2907.
II.2.5) Award criteria
Criteria below:
Quality criterion: Quality
/ Weighting: 70
Price
/ Weighting:
30
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewal: No
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 7
II.2.1) Title
Hastings and Rother
II.2.2) Additional CPV code(s)
98000000
II.2.3) Place of performance
NUTS code:
UKJ
II.2.4) Description of the procurement
Service to cover Hastings and Rother — total properties 2123.
II.2.5) Award criteria
Criteria below:
Quality criterion: Quality
/ Weighting: 70
Price
/ Weighting:
30
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewal: No
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 8
II.2.1) Title
Norwich, Broadland, Waveney and Great Yarmouth
II.2.2) Additional CPV code(s)
98000000
II.2.3) Place of performance
NUTS code:
UKH
II.2.4) Description of the procurement
Service to cover Norwich, Broadland, Waveney and Great Yarmouth — total properties 2597.
II.2.5) Award criteria
Criteria below:
Quality criterion: Quality
/ Weighting: 70
Price
/ Weighting:
30
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewal: No
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 9
II.2.1) Title
Digital and Phone Only
II.2.2) Additional CPV code(s)
98000000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
Digital and phone only — total properties 15838.
II.2.5) Award criteria
Criteria below:
Quality criterion: Quality
/ Weighting: 70
Price
/ Weighting:
30
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewal: No
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 10
II.2.1) Title
Service Design
II.2.2) Additional CPV code(s)
98000000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
Service design.
II.2.5) Award criteria
Criteria below:
Quality criterion: Quality
/ Weighting: 70
Price
/ Weighting:
30
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewal: No
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
22/01/2020
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.7) Conditions for opening of tenders
Date:
22/01/2020
Local time: 12:00
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.3) Additional information
This tender opportunity is being run via the e-procurement portal ‘Procontract’.
If not already registered, your company can register for free via https://procontract.due-north.com Once registered you will need to search for the opportunity and register your interest to access all the relevant documentation and submit your response. You must submit your tender through ProContract no later than the date specified.
The following information must be provided:
— questionnaire response,
— supporting information to questions asked,
— signed appendices,
— pricing schedule.
Tenders may be submitted at any time before the closing date although tenders received before this date will be retained unopened until the opening date.
All clarification questions must be raised via the portal.
VI.4) Procedures for review
VI.4.1) Review body
Royal Courts of Justice
Strand
London
UK
VI.5) Date of dispatch of this notice
02/12/2019