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Cymraeg

Contract Award Notice

Network Services 2

  • First published: 09 December 2019
  • Last modified: 09 December 2019
  • Version: N/A

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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
The Minister for the Cabinet Office acting through Crown Commercial Service
Authority ID:
AA77645
Publication date:
09 December 2019
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Lot 5 IP telephony solution, is for the provision of end-to-end IP telephony services with the ability to connect to the PSTN.

The primary services are:

(a) Internet Protocol (IP) telephony services with the ability to make and receive telephone calls by the transmission of voice over an IP based network service, including breakout to PSTN.

The scope of this lot includes the technology, equipment and solutions that may be required in the delivery of the primary services of this Lot 5, including but not limited to:

(a) design, survey, build, management, support and maintenance for lot 5 services;

(b) Internet Protocol (IP) telephony services with the ability to make and receive multimedia messaging over an IP based network service;

(c) voice call packages (including voice minutes, volume packages);

(d) direct dial in (DDI) ranges;

(e) authentication and access management;

(f) interconnection gateways to traditional PSTN call delivery services;

(g) contact centre functionality and features for the use of buyer.

Employees only, including but not limited to:

(i) speech recognition software;

(ii) automated call distribution (ACD) functionality, including intelligent contact routing (ICR), enhanced queuing and transfer;

(iii) intelligent voice response (IVR) solutions involving provision of automated call routing using speech recognition software;

(iv) other specialist administrative and reporting tools;

(v) call recording and quality management solutions that record calls either for training, development purposes and/or for compliance are also to be considered as within scope of this lot.

The Ancillary Services for this lot 5 are optional services that enhance or otherwise supplement or support the delivery and/or the functionality of the primary services and will be set out by the supplier in their catalogue service offers or responses to a further competition.

Where the buyer’s requirement spans more than 1 lot they may conduct their competition across more than 1 lot.

Buyers will be able to award specific call-off contracts through 2 order procedures including direct award from catalogue and further competition.

(i) when a call-off contract is awarded by a buyer without holding a further competition the maximum call-off contract will not exceed

five (5) years (60 months);

(ii) when a call-off contract is awarded by a buyer in accordance with the further competition procedure the maximum call-off contract period will not exceed a maximum contract period of up to seven (7) years (84 months).

Both order procedures allow the buyer to decide the initial period and extension period provided that the total call-off contract period does not exceed the maximum permitted.

The conclusion of framework contract(s) will be on the basis of the most economically advantageous tender(s) for each lot and not necessarily those tenders with the lowest price.

Electronic auctions may be held by buyers using the framework contract in order to award specific call-off contracts.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

The minister for the Cabinet Office acting through Crown Commercial Service

Rosebery Court, St Andrews Business Park

Norwich

NR7 0HS

UK

Telephone: +44 3450103503

E-mail: supplier@crowncommercial.gov.uk

NUTS: UK

Internet address(es)

Main address: https://www.gov.uk/ccs

Address of the buyer profile: https://www.crowncommercialservice.bravosolution.co.uk

I.2) Joint procurement

The contract is awarded by a central purchasing body

I.4) Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local subdivisions

I.5) Main activity

Other: Public Procurement

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Network Services 2

Reference number: RM3808

II.1.2) Main CPV code

64200000

 

II.1.3) Type of contract

Services

II.1.4) Short description

The framework is for the provision of telecommunications and network services and can be used by the whole of the UK Public Sector and their associated bodies and agencies, the voluntary sector, charities and/or other private organisations acting as managing agents or procuring on behalf of the Public Sector delivering services of a public nature. The following services will be made available under 10 lots:

— data access,

— local connectivity,

— traditional telephony,

— inbound telephony,

— mobile voice and data,

— paging and alerting,

— video conferencing,

— audio conferencing,

— radio, and

— security and surveillance.

The scope includes: services which provide the main functionality of a lot; associated technology, equipment and solutions and optional goods and services that enhance, supplement or support the delivery of the Services; and services delivered over the public internet, private networks, the PSN and/or the HSCN.

II.1.6) Information about lots

This contract is divided into lots: Yes

II.1.7) Total value of the procurement

Value excluding VAT: 5 000 000 000.00  GBP

II.2) Description

Lot No: 5

II.2.1) Title

IP Telephony Services

II.2.2) Additional CPV code(s)

32000000

32300000

32340000

32342000

32342440

32344000

32344110

32500000

32510000

32520000

32521000

32522000

32523000

32524000

32540000

32541000

32542000

32543000

32544000

32545000

32546000

32546100

32550000

32551000

32551100

32551200

32551300

32551400

32551500

32552000

32552100

32552110

32552120

32552130

32552140

32552150

32552160

32552310

32552320

32552330

32552600

32570000

32571000

32572000

32572100

32572200

32572300

32573000

45000000

45214320

45300000

45310000

45314000

45314100

45314200

45314300

48000000

48500000

48510000

48512000

50000000

50300000

50330000

50331000

50332000

50334000

50334100

50334110

50334120

50334130

50334140

50334200

50334400

51000000

51300000

51340000

64000000

64200000

64210000

64211000

64211100

64213000

64214000

64214200

64214400

64215000

64220000

64227000

72000000

72200000

72224000

72225000

72253000

72253100

II.2.3) Place of performance

NUTS code:

UK

II.2.4) Description of the procurement

Lot 5 IP telephony solution, is for the provision of end-to-end IP telephony services with the ability to connect to the PSTN.

The primary services are:

(a) Internet Protocol (IP) telephony services with the ability to make and receive telephone calls by the transmission of voice over an IP based network service, including breakout to PSTN.

The scope of this lot includes the technology, equipment and solutions that may be required in the delivery of the primary services of this Lot 5, including but not limited to:

(a) design, survey, build, management, support and maintenance for lot 5 services;

(b) Internet Protocol (IP) telephony services with the ability to make and receive multimedia messaging over an IP based network service;

(c) voice call packages (including voice minutes, volume packages);

(d) direct dial in (DDI) ranges;

(e) authentication and access management;

(f) interconnection gateways to traditional PSTN call delivery services;

(g) contact centre functionality and features for the use of buyer.

Employees only, including but not limited to:

(i) speech recognition software;

(ii) automated call distribution (ACD) functionality, including intelligent contact routing (ICR), enhanced queuing and transfer;

(iii) intelligent voice response (IVR) solutions involving provision of automated call routing using speech recognition software;

(iv) other specialist administrative and reporting tools;

(v) call recording and quality management solutions that record calls either for training, development purposes and/or for compliance are also to be considered as within scope of this lot.

The Ancillary Services for this lot 5 are optional services that enhance or otherwise supplement or support the delivery and/or the functionality of the primary services and will be set out by the supplier in their catalogue service offers or responses to a further competition.

Where the buyer’s requirement spans more than 1 lot they may conduct their competition across more than 1 lot.

Buyers will be able to award specific call-off contracts through 2 order procedures including direct award from catalogue and further competition.

(i) when a call-off contract is awarded by a buyer without holding a further competition the maximum call-off contract will not exceed

five (5) years (60 months);

(ii) when a call-off contract is awarded by a buyer in accordance with the further competition procedure the maximum call-off contract period will not exceed a maximum contract period of up to seven (7) years (84 months).

Both order procedures allow the buyer to decide the initial period and extension period provided that the total call-off contract period does not exceed the maximum permitted.

The conclusion of framework contract(s) will be on the basis of the most economically advantageous tender(s) for each lot and not necessarily those tenders with the lowest price.

Electronic auctions may be held by buyers using the framework contract in order to award specific call-off contracts.

II.2.5) Award criteria

Quality criterion: Quality / Weighting: 85

Cost criterion: Price / Weighting: 15

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

The framework will be established for 36 months with the option to extend for a further 12 months (3 years +1).

Call-offs 3 to 10 years dependent upon the service and order procedure. Direct award 5 years except Lot 6 which is 3 years. Further competition 7 years except Lots 1, 2, 4 which is 10 years and Lot 6 which is 3 years.

Lot No: 10

II.2.1) Title

Unified Communications

II.2.2) Additional CPV code(s)

31000000

31700000

31710000

31712000

32000000

32200000

32230000

32232000

32250000

32251000

32252000

32300000

32320000

32322000

32324000

32330000

32340000

32342000

32344000

32350000

32351000

32400000

32410000

32417000

32500000

32510000

32520000

32521000

32522000

32523000

32524000

32540000

32541000

32543000

32544000

32545000

32546000

32550000

32551000

32552000

32552100

32552120

32552130

32552150

32552600

32570000

32571000

32572000

32573000

45000000

45300000

45310000

45314000

48000000

48500000

48510000

48512000

48515000

50000000

50300000

50330000

50331000

50332000

50334000

50340000

50342000

50343000

51000000

51300000

51310000

51314000

51340000

64000000

64200000

64210000

64211000

64212000

64212100

64212200

64212300

64212400

64212500

64212600

64212700

64212900

64213000

64214000

64215000

64216000

64220000

64224000

64227000

72000000

72200000

72224000

72225000

72253000

II.2.3) Place of performance

NUTS code:

UK

II.2.4) Description of the procurement

Lot 10 is for the provision of unified communications solutions to provide a consistent user interface across a range of end-user devices.

The primary services are:

(a) unified communications products and related services that integrate several messaging and/or voice/video/data applications together and present user access (including reporting aspects) of such tools via a common interface;

(b) a consistent user interface across multiple devices providing a cohesive end user experience in accessing 2 or more of the primary services from the following lots:

Lot 5: IP telephony solutions;

Lot 6: mobile voice and data services;

Lot 8: video conferencing services;

Lot 9: audio conferencing services.

The scope of this lot includes the technology, equipment and solutions that may be required in the delivery of the primary services of this Lot 10, including but not limited to:

(a) design, survey, build, management, support and maintenance for Lot 10 services;

(b) access real time and non-real time communication services;

(c) fixed and/or mobile voice services;

(d) email and messaging;

(e) paging, alerts and radio;

(f) audio and video conferencing services;

(g) collaboration tools and integration services; and

(h) training.

The Ancillary Services for this Lot 10 are optional services that enhance or otherwise supplement or support the delivery and/or the functionality of the primary services and will be set out by the supplier in their catalogue service offers or responses to a further competition. Where the buyer’s requirement spans more than 1 lot they may conduct their competition across more than 1 lot.

Buyers will be able to award specific call-off contracts through 2 order procedures including direct award from catalogue and further competition;

(i) when a call-off contract is awarded by a buyer without holding a further competition the maximum call-off contract will not exceed

five (5) years (60 months);

(ii) when a call-off contract is awarded by a buyer in accordance with the further competition procedure the maximum call-off

contract period will not exceed a maximum contract period of up to seven (7) years (84 months).

Both order procedures allow the buyer to decide the Initial Period and Extension Period provided that the total call-off contract period does not exceed the maximum permitted.

The conclusion of framework contract(s) will be on the basis of the most economically advantageous tender(s) for each lot and not necessarily those tenders with the lowest price.

Electronic auctions may be held by buyers using the framework contract in order to award specific call-off contracts.

II.2.5) Award criteria

Quality criterion: Quality / Weighting: 85

Cost criterion: Price / Weighting: 15

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

The framework will be established for 36 months with the option to extend for a further 12 months (3 years +1).

Call-offs 3 to 10 years dependent upon the service and order procedure. Direct award 5 years except Lot 6 which is 3 years. Further competition 7 years except Lots 1, 2, 4 which is 10 years and Lot 6 which is 3 years.

Lot No: 13

II.2.1) Title

Contact Centre Services

II.2.2) Additional CPV code(s)

32000000

32300000

32340000

32342000

32342440

32344000

32344110

32500000

32510000

32520000

32521000

32522000

32523000

32524000

32540000

32541000

32542000

32543000

32544000

32545000

32546000

32546100

32550000

32551000

32551100

32551200

32551300

32551400

32551500

32552000

32552100

32552110

32552120

32552130

32552140

32552150

32552160

32552310

32552320

32552330

32552600

32570000

32571000

32572000

32572100

32572200

32572300

32573000

45000000

45214320

45300000

45310000

45314000

45314100

45314200

45314300

48000000

48500000

48510000

48512000

50000000

50300000

50330000

50331000

50332000

50334000

50334100

50334110

50334120

50334130

50334140

50334200

50334400

51000000

51300000

51340000

64000000

64200000

64210000

64213000

64214000

64214200

64214400

64215000

64220000

64227000

72000000

72200000

72224000

72225000

72253000

72253100

II.2.3) Place of performance

NUTS code:

UK

II.2.4) Description of the procurement

Lot 13 contact centre services is the provision of call/contact centre services,for the use of buyer employees only including but not limited to:

The primary services are:

(a) the ability to make outbound contact and respond to an incoming contact and route the contact to a predefined destination the scope of this lot includes the technology, equipment and solutions that may be required in the delivery of the primary services of this Lot 13, including but not limited to:

(a) survey, build, management, support and maintenance for Lot 13 services;

(b) supply/support as equipment, commodity and managed services;

(c) omnichannel customer experience platform;

(d) customer experience management software;

(e) DDI and NGN ranges;

(f) messaging services;

(g) integration with the buyer’s existing telephony platform;

(h) interactive voice response (IVR);

(i) specialist administrative and reporting tools;

(j) automated call distribution (ACD);

(k) intelligent contact routing;

(l) automatic speech recognition and associated technologies;

(m) take back and transfer;

(n) intelligent queuing;

(o) enhanced routing; and

(p) calls/email/web/social media integration.

The Ancillary Services for this Lot 13 are optional services that enhance or otherwise supplement or support the delivery and/or the functionality of the primary services and will be set out by the supplier in their catalogue service offers or responses to a further competition.

This lot excludes the provision of personnel.

Where the buyer’s requirement spans more than 1 lot they may conduct their competition across more than 1 lot. Buyers will be able to award specific call-off contracts through 2 order procedures including direct award from catalogue and further competition.

(i) when a call-off contract is awarded by a buyer without holding a further competition the maximum call-off contract will not exceed five (5) years (60 months);

(ii) when a call-off contract is awarded by a buyer in accordance with the further competition procedure the maximum call-off contract period will not exceed a maximum contract period of up to seven (7) years (84 months).

Both order procedures allow the buyer to decide the initial period and extension period provided that the total call-off contract period does not exceed the maximum permitted.

The conclusion of framework contract(s) will be on the basis of the most economically advantageous tender(s) for each lot and not necessarily those tenders with the lowest price.

Electronic auctions may be held by buyers using the framework contract in order to award specific call-off contracts.

II.2.5) Award criteria

Quality criterion: Quality / Weighting: 85

Cost criterion: Price / Weighting: 15

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

The framework will be established for 36 months with the option to extend for a further 12 months (3 years + 1 ).

Call-offs 3 to 10 years dependent upon the service and order procedure. Direct award 5 years except Lot 6 which is 3 years. Further competition 7 years except Lots 1, 2, 4 which is 10 years and Lot 6 which is 3 years.

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.3) Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2018/S 237-541526

IV.2.9) Information about termination of call for competition in the form of a prior information notice

The contracting authority will not award any further contracts based on the above prior information notice

Section V: Award of contract

Lot No: 5

Contract No: RM3808

Title: IP Telephony Services

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

07/10/2019

V.2.2) Information about tenders

Number of tenders received: 78

Number of tenders received from SMEs: 49

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

List of successfully awarded suppliers can be accessed via the URL below

Lot value is entered as 0.01 as not possible to determine, total overall value remains as II1.7

N/A

UK

NUTS: UK

Internet address(es)

URL: https://www.contractsfinder.service.gov.uk/Notice/72d22044-d1ce-49cd-b4d0-e8b6c8511c85

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : .01  GBP

V.2.5) Information about subcontracting

The contract is likely to be subcontracted

Section V: Award of contract

Lot No: 10

Contract No: RM3808

Title: Unified Communications

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

07/10/2019

V.2.2) Information about tenders

Number of tenders received: 65

Number of tenders received from SMEs: 38

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

List of successfully awarded suppliers can be accessed via the URL below

Lot value is entered as 00.01 as not possible to determine, total overall value remains as II1.7

N/A

UK

NUTS: UK

Internet address(es)

URL: https://www.contractsfinder.service.gov.uk/Notice/72d22044-d1ce-49cd-b4d0-e8b6c8511c85

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : .01  GBP

V.2.5) Information about subcontracting

The contract is likely to be subcontracted

Section V: Award of contract

Lot No: 13

Contract No: RM3808

Title: Contact Centre Services

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

07/10/2019

V.2.2) Information about tenders

Number of tenders received: 51

Number of tenders received from SMEs: 29

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

List of successfully awarded suppliers can be accessed via the URL below

Lot value is entered as 00.01 as not possible to determine, total overall value remains as II1.7

N/A

UK

NUTS: UK

Internet address(es)

URL: https://www.contractsfinder.service.gov.uk/Notice/72d22044-d1ce-49cd-b4d0-e8b6c8511c85

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : .01  GBP

V.2.5) Information about subcontracting

The contract is likely to be subcontracted

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

The Minister for the Cabinet Office acting through Crown Commercial Service

Rosebery Court, St Andrews Business Park

Norwich

NR7 0HS

UK

Telephone: +44 3450103503

E-mail: supplier@crowncommercial.gov.uk

VI.5) Date of dispatch of this notice

05/12/2019

Coding

Commodity categories

ID Title Parent category
32351000 Accessories for sound and video equipment Parts of sound and video equipment
32330000 Apparatus for sound, video-recording and reproduction Television and radio receivers, and sound or video recording or reproducing apparatus
45300000 Building installation work Construction work
32251000 Car telephones Mobile telephones
48500000 Communication and multimedia software package Software package and information systems
64214400 Communication land-line rental Dedicated-business telephone network services
48510000 Communication software package Communication and multimedia software package
32572000 Communications cable Communications equipment
32572300 Communications cable for special applications Communications cable
32572200 Communications cable with coaxial conductors Communications cable
32572100 Communications cable with multiple electrical conductors Communications cable
32573000 Communications control system Communications equipment
32570000 Communications equipment Telecommunications equipment and supplies
32571000 Communications infrastructure Communications equipment
50334400 Communications system maintenance services Repair and maintenance services of line telephony and line telegraphy equipment
45000000 Construction work Construction and Real Estate
32552110 Cordless telephones Electrical apparatus for line telephony or line telegraphy
64214000 Dedicated-business telephone network services Telephone and data transmission services
32546100 Digital switchboards Digital switching equipment
32546000 Digital switching equipment Switchboards
32552310 Digital telephone exchanges Electrical apparatus for line telephony or line telegraphy
32552000 Electrical apparatus for line telephony or line telegraphy Telephone equipment
45310000 Electrical installation work Building installation work
31000000 Electrical machinery, apparatus, equipment and consumables; lighting Technology and Equipment
31710000 Electronic equipment Electronic, electromechanical and electrotechnical supplies
64216000 Electronic message and information services Telephone and data transmission services
31700000 Electronic, electromechanical and electrotechnical supplies Electrical machinery, apparatus, equipment and consumables; lighting
32552120 Emergency telephones Electrical apparatus for line telephony or line telegraphy
64212600 Enhanced Data for GSM Evolution (EDGE) services Mobile-telephone services
64212200 Enhanced Messaging Service (EMS) services Mobile-telephone services
32552600 Entrance telephones Electrical apparatus for line telephony or line telegraphy
64212500 General Packet Radio Services (GPRS) services Mobile-telephone services
32252000 GSM telephones Mobile telephones
72253000 Helpdesk and support services System and support services
72253100 Helpdesk services Helpdesk and support services
45314300 Installation of cable infrastructure Installation of telecommunications equipment
45314000 Installation of telecommunications equipment Electrical installation work
45314100 Installation of telephone exchanges Installation of telecommunications equipment
45314200 Installation of telephone lines Installation of telecommunications equipment
51000000 Installation services (except software) Other Services
51300000 Installation services of communications equipment Installation services (except software)
51340000 Installation services of line telephony equipment Installation services of communications equipment
51310000 Installation services of radio, television, sound and video equipment Installation services of communications equipment
51314000 Installation services of video equipment Installation services of radio, television, sound and video equipment
64227000 Integrated telecommunications services Telecommunication services except telephone and data transmission services
48512000 Interactive voice response software package Communication software package
64215000 IP telephone services Telephone and data transmission services
72000000 IT services: consulting, software development, Internet and support Computer and Related Services
32410000 Local area network Networks
64211100 Local telephone services Public-telephone services
32342000 Loudspeakers Microphones and loudspeakers
50330000 Maintenance services of telecommunications equipment Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
31712000 Microelectronic machinery and apparatus and microsystems Electronic equipment
32340000 Microphones and loudspeakers Television and radio receivers, and sound or video recording or reproducing apparatus
32250000 Mobile telephones Transmission apparatus for radiotelephony, radiotelegraphy, radio broadcasting and television
64212000 Mobile-telephone services Telephone and data transmission services
32322000 Multimedia equipment Television and audio-visual equipment
64212300 Multimedia Message Service (MMS) services Mobile-telephone services
32417000 Multimedia networks Local area network
32552320 Multiplexers Electrical apparatus for line telephony or line telegraphy
32400000 Networks Radio, television, communication, telecommunication and related equipment
32544000 PABX equipment Switchboards
32545000 PABX systems Switchboards
32350000 Parts of sound and video equipment Television and radio receivers, and sound or video recording or reproducing apparatus
32552140 Payphone equipment Electrical apparatus for line telephony or line telegraphy
64000000 Postal and telecommunications services Other Services
64212900 Pre-paid phone card provider services Mobile-telephone services
72224000 Project management consultancy services Systems and technical consultancy services
32552130 Public telephones Electrical apparatus for line telephony or line telegraphy
64211000 Public-telephone services Telephone and data transmission services
32230000 Radio transmission apparatus with reception apparatus Transmission apparatus for radiotelephony, radiotelegraphy, radio broadcasting and television
32000000 Radio, television, communication, telecommunication and related equipment Technology and Equipment
32344000 Reception apparatus for radiotelephony or radiotelegraphy Microphones and loudspeakers
50000000 Repair and maintenance services Other Services
50342000 Repair and maintenance services of audio equipment Repair and maintenance services of audio-visual and optical equipment
50340000 Repair and maintenance services of audio-visual and optical equipment Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
50334200 Repair and maintenance services of line telegraphy equipment Repair and maintenance services of line telephony and line telegraphy equipment
50334000 Repair and maintenance services of line telephony and line telegraphy equipment Maintenance services of telecommunications equipment
50334100 Repair and maintenance services of line telephony equipment Repair and maintenance services of line telephony and line telegraphy equipment
50331000 Repair and maintenance services of telecommunications lines Maintenance services of telecommunications equipment
50334140 Repair and maintenance services of telephone sets Repair and maintenance services of line telephony and line telegraphy equipment
50334130 Repair and maintenance services of telephone switching apparatus Repair and maintenance services of line telephony and line telegraphy equipment
50343000 Repair and maintenance services of video equipment Repair and maintenance services of audio-visual and optical equipment
50300000 Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment Repair and maintenance services
64213000 Shared-business telephone network services Telephone and data transmission services
64212100 Short Message Service (SMS) services Mobile-telephone services
48000000 Software package and information systems Computer and Related Services
72200000 Software programming and consultancy services IT services: consulting, software development, Internet and support
32541000 Switchboard equipment Switchboards
32542000 Switchboard panels Switchboards
32540000 Switchboards Telecommunications equipment and supplies
72225000 System quality assurance assessment and review services Systems and technical consultancy services
45214320 Technical college construction work Construction work for buildings relating to education and research
64220000 Telecommunication services except telephone and data transmission services Telecommunications services
32521000 Telecommunications cable Telecommunications cable and equipment
32520000 Telecommunications cable and equipment Telecommunications equipment and supplies
32522000 Telecommunications equipment Telecommunications cable and equipment
32500000 Telecommunications equipment and supplies Radio, television, communication, telecommunication and related equipment
32523000 Telecommunications facilities Telecommunications cable and equipment
64200000 Telecommunications services Postal and telecommunications services
32524000 Telecommunications system Telecommunications cable and equipment
50332000 Telecommunications-infrastructure maintenance services Maintenance services of telecommunications equipment
64224000 Teleconferencing services Telecommunication services except telephone and data transmission services
64210000 Telephone and data transmission services Telecommunications services
32551500 Telephone cables Telephone cables and associated equipment
32551000 Telephone cables and associated equipment Telephone equipment
32551100 Telephone connections Telephone cables and associated equipment
32550000 Telephone equipment Telecommunications equipment and supplies
32551200 Telephone exchanges Telephone cables and associated equipment
32551300 Telephone headsets Telephone cables and associated equipment
32551400 Telephone network Telephone cables and associated equipment
50334110 Telephone network maintenance services Repair and maintenance services of line telephony and line telegraphy equipment
32552100 Telephone sets Electrical apparatus for line telephony or line telegraphy
64214200 Telephone switchboard services Dedicated-business telephone network services
32543000 Telephone switchboards Switchboards
32552330 Telephone switching apparatus Electrical apparatus for line telephony or line telegraphy
32552160 Telephones for hearing-impaired Electrical apparatus for line telephony or line telegraphy
32552150 Telephones for visually-impaired Electrical apparatus for line telephony or line telegraphy
32320000 Television and audio-visual equipment Television and radio receivers, and sound or video recording or reproducing apparatus
32300000 Television and radio receivers, and sound or video recording or reproducing apparatus Radio, television, communication, telecommunication and related equipment
32324000 Televisions Television and audio-visual equipment
32200000 Transmission apparatus for radiotelephony, radiotelegraphy, radio broadcasting and television Radio, television, communication, telecommunication and related equipment
64212700 Universal Mobile Telephone System (UMTS) services Mobile-telephone services
50334120 Upgrade services of telephone switching equipment Repair and maintenance services of line telephony and line telegraphy equipment
48515000 Video conferencing software package Communication software package
32232000 Video-conferencing equipment Radio transmission apparatus with reception apparatus
32344110 Voice-logging system Reception apparatus for radiotelephony or radiotelegraphy
32342440 Voice-mail system Loudspeakers
64212400 Wireless Application Protocol (WAP) services Mobile-telephone services
32510000 Wireless telecommunications system Telecommunications equipment and supplies

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
supplier@crowncommercial.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.
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