Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Norwich City Council
City Hall
Norwich
NR2 1NH
UK
Telephone: +44 1603212156
E-mail: charlottespragg@norwich.gov.uk
NUTS: UKH15
Internet address(es)
Main address: www.norwich.gov.uk
Address of the buyer profile: www.norwich.gov.uk
I.4) Type of the contracting authority
Ministry or any other national or federal authority, including their regional or local subdivisions
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
9836 — Revenues and Benefits Remote Processing Resource for Norwich City Council
Reference number: NRW/REV/9836/S
II.1.2) Main CPV code
79610000
II.1.3) Type of contract
Services
II.1.4) Short description
Norwich City Council requires a single supplier to provide remote processing resource for the completion of Housing Benefit, Council Tax Support and Council tax processes using the Northgate Revenues and Benefits Platform and the Civica document management system. The requirement for remote processing resources will fluctuate depending on both the need and the council’s internal organisational authorisation procedures, therefore expenditure cannot be guaranteed over the term of the contract. Processing will be for Housing Benefit, Council Tax Reduction and Council tax processes for residents of Norwich City Council only. The contract term is for an initial one year from 1.10.2019 to 30.9.2020 with options to extend on an annual basis until 30.9.2024.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
563 000.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
79610000
II.2.3) Place of performance
NUTS code:
UKH15
Main site or place of performance:
II.2.4) Description of the procurement
Norwich City Council requires a single supplier to provide remote processing resource for the completion of Housing Benefit, Council Tax Support and Council tax processes using the Northgate Revenues and Benefits Platform and the Civica document management system. The requirement for remote processing resources will fluctuate depending on both the need and the council’s internal organisational authorisation procedures, therefore expenditure cannot be guaranteed over the term of the contract. Processing will be for Housing Benefit, Council Tax Reduction and Council tax processes for residents of Norwich City Council only. The contract term is for an initial one year from 1.10.2019 to 30.9.2020 with options to extend on an annual basis until 30 September 2024.
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2019/S 140-344956
Section V: Award of contract
Contract No: NRW/REV/9836/S
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
11/09/2019
V.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 2
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Liberata UK Ltd
Croydon
UK
NUTS: UKH15
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 563 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
Norwich City Council
Norwich
NR2 1NH
UK
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
VI.4.4) Service from which information about the review procedure may be obtained
Norwich City Council
City Hall
Norwich
NR2 1NH
UK
Telephone: +44 1603212156
E-mail: charlottespragg@norwich.gov.uk
Internet address(es)
URL: www.norwich.gov.uk
VI.5) Date of dispatch of this notice
17/12/2019