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Contract Award Notice

NHS NEL CCG/NHS NL CCG — Primary Care IT Support Service

  • First published: 24 December 2019
  • Last modified: 24 December 2019
  • Version: N/A
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  • This file may not be fully accessible.

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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
NHS Hull Clinical Commissioning Group
Authority ID:
AA74123
Publication date:
24 December 2019
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

NHS Hull CCG on behalf of NHS North East Lincolnshire Clinical Commissioning Group, NHS North Lincolnshire Clinical Commissioning Group and NHS England (‘the Commissioners’) are seeking an IT delivery partner who will provide a proactive, responsive and customer focused GP IT support service to member GP practices.

The IT delivery partner is expected to provide and deliver a quality focused and resilient service model which operates in a sustainable, innovative and flexible way, ensuring service user satisfaction throughout. The service forms a fundamental and integral element of providing responsive front line clinical services. The service provided needs to be reliable, responsive, of high quality and deliver efficient IT systems in supporting the provision of patient care.

The key principles of service delivery are to:

— ensure that any transfer and transition of services is effectively managed to ensure a continuation of the existing level of service provision and to prevent de-stabilising the delivery of clinical services,

— ensuring that Services are supported on a 24/7 basis as appropriate to requirement,

— ensuring that all systems and associated infrastructure are securely operated and maintained,

— ensure a proactive support service is available, supporting a clinically essential service, with robust incident management processes,

— propose innovative and cost effective strategies to address service improvement and sustainability and/or create financial efficiencies,

— fully understand all local and national requirements and work closely with the CCGs to help them plan better; to discharge their statutory duties and exploit technology and systems in support of the challenging NHS transformation agenda.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

NHS Hull Clinical Commissioning Group

2nd Floor, Wilberforce Court, Alfred Gelder Street

Hull

HU1 1UY

UK

Contact person: Lee Pepper

E-mail: lee.pepper@nhs.net

NUTS: UKE11

Internet address(es)

Main address: https://www.hullccg.nhs.uk

Address of the buyer profile: https://www.nhsshourcing.co.uk

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Health

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

NHS NEL CCG/NHS NL CCG — Primary Care IT Support Service

II.1.2) Main CPV code

72600000

 

II.1.3) Type of contract

Services

II.1.4) Short description

NHS North Lincolnshire Clinical Commissioning Group, NHS North East Lincolnshire Clinical Commissioning Group and NHS England (‘the Commissioners’) are seeking an IT delivery partner who will provide a proactive, responsive and customer focused GP IT support service to member GP practices.

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 4 854 430.00  GBP

II.2) Description

II.2.3) Place of performance

NUTS code:

UKE1

II.2.4) Description of the procurement

NHS Hull CCG on behalf of NHS North East Lincolnshire Clinical Commissioning Group, NHS North Lincolnshire Clinical Commissioning Group and NHS England (‘the Commissioners’) are seeking an IT delivery partner who will provide a proactive, responsive and customer focused GP IT support service to member GP practices.

The IT delivery partner is expected to provide and deliver a quality focused and resilient service model which operates in a sustainable, innovative and flexible way, ensuring service user satisfaction throughout. The service forms a fundamental and integral element of providing responsive front line clinical services. The service provided needs to be reliable, responsive, of high quality and deliver efficient IT systems in supporting the provision of patient care.

The key principles of service delivery are to:

— ensure that any transfer and transition of services is effectively managed to ensure a continuation of the existing level of service provision and to prevent de-stabilising the delivery of clinical services,

— ensuring that Services are supported on a 24/7 basis as appropriate to requirement,

— ensuring that all systems and associated infrastructure are securely operated and maintained,

— ensure a proactive support service is available, supporting a clinically essential service, with robust incident management processes,

— propose innovative and cost effective strategies to address service improvement and sustainability and/or create financial efficiencies,

— fully understand all local and national requirements and work closely with the CCGs to help them plan better; to discharge their statutory duties and exploit technology and systems in support of the challenging NHS transformation agenda.

II.2.5) Award criteria

Quality criterion: Service delivery / Weighting: 63

Quality criterion: Workforce / Weighting: 10

Quality criterion: Presentation/interview meeting / Weighting: 12

Price / Weighting:  15

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2019/S 114-280102

Section V: Award of contract

Title: NHS NEL CCG/NHS NL CCG — Primary Care IT Support Service

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

20/12/2019

V.2.2) Information about tenders

Number of tenders received: 1

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

N3i Ltd

12141332

5 Beacon Way

Hull

UK

NUTS: UKE1

The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 6 139 000.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

NHS Improvement

Wellington House, 133-155 Waterloo Road

London

SE1 8UG

UK

E-mail: enquiries@improvement.nhs.uk

VI.5) Date of dispatch of this notice

20/12/2019

Coding

Commodity categories

ID Title Parent category
72600000 Computer support and consultancy services IT services: consulting, software development, Internet and support

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
lee.pepper@nhs.net
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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