II.2.2) Additional CPV code(s)
60130000
60140000
II.2.3) Place of performance
NUTS code:
UKE11
II.2.4) Description of the procurement
NHS Hull Clinical Commissioning Group (hereafter the Contracting Authority) has commissioned a non-emergency medical transport service through an open procurement process. The preferred provider will deliver a clinically safe, high quality, dignified, and cost effective service user centred non-emergency medical transport service.
The service will provide a safe, high quality, dignified and cost effective service user centred non-emergency medical transport service solution that will manage and deliver all non-emergency medical service user journeys (requiring both medically equipped and non-medical vehicles) for eligible service users. The service will support and be responsive to hospital discharge requirements.
The service will operate robust systems to ensure the service is available to eligible service users who are registered with a Hull GP or living in Hull but not registered with a GP.
The service will:
— ensure service users with a medical need receive a professional, responsive and high quality transport service that meets the needs of both the service user and effective service delivery,
— ensure each service user reaches their destination in comfort, without detriment to their medical condition, on time for their appointment and within a reasonable journey time,
— ensure service users have equity of access to healthcare,
— deliver measureable improvements in service user experience,
— deliver value for money in the managing and delivery of non-emergency medical service user journeys,
— provide fit for purpose vehicle solutions and levels of care to meet the varying clinical needs of service users.
II.2.5) Award criteria
Quality criterion: Service delivery
/ Weighting: 40
Quality criterion: Service quality assurance
/ Weighting: 16
Quality criterion: Engagement and service user experience
/ Weighting: 7
Quality criterion: Workforcce
/ Weighting: 6
Quality criterion: Information management and technology
/ Weighting: 6
Quality criterion: Presentation/Interview meeting
/ Weighting: 10
Price
/ Weighting:
15
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No