Contract notice – utilities
Section I: Contracting
entity
I.1) Name and addresses
London North Eastern Railway Ltd
York
UK
Contact person: Anke Tymens
E-mail: anke.tymens@lner.co.uk
NUTS: UK
Internet address(es)
Main address: www.lner.co.uk
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://supplierlive.proactisp2p.com/Account/login
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://supplierlive.proactisp2p.com/Account/login
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at:
https://supplierlive.proactisp2p.com/Account/login
I.6) Main activity
Railway services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
EPOS System
Reference number: REQ1000050
II.1.2) Main CPV code
48110000
II.1.3) Type of contract
Supplies
II.1.4) Short description
Provision of an Electronic Point of Sale (ePOS), to support retail and complimentary sales, in multiple sales locations primarily on train and at stations.
It is expected that the system will provide the following functionality:
• sale of retail items, inclusive of deals, promotions and discounts;
• allow payment through cash, contactless and digital wallets;
• provide options for returns and refund;
• provide the customer with a receipt printed and/or digital;
• Allow the customer to purchase through their own device;
• capture all sales and activity data;
• provide open API, enabling the exchange of data to LNER reporting servers and integration into third party systems;
• meet all compliance and security requirements including, PCI DSS and GDPR;
• capture, exchange and/or report inventory data;
• Provide reconcilable lodgement functionality;
• Capture data on all sales and stock transactions, this to include, type, location, quantity, value, etc.;
• support ‘at seat’ and ‘click and collect’ functionality.
It is a requirement that the solution be intuitive and seamless to the customer and frontline users.
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
48110000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
Provision of an Electronic Point of Sale (ePOS), to support retail and complimentary sales, in multiple sales locations primarily on train and at stations.
The expected contract duration is 3 years with the option to extend up to a further 2 years.
The expected contract value is a range between GBP 800 000 and GBP 1.1 million.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
This contract is subject to renewal: No
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Negotiated with call for competition
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2020/S 123-302726
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
04/01/2021
Local time: 12:00
IV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates
Date:
11/01/2021
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 3 (from the date stated for receipt of tender)
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
Yes
VI.4) Procedures for review
VI.5) Date of dispatch of this notice
03/12/2020