Contract notice
Section I: Contracting
authority
I.1) Name and addresses
Kent Fire and Rescue Service
The Godlands, Straw Mill Hill, Tovil
Maidstone
ME15 6XB
UK
Contact person: Mrs Sally Conquest
Telephone: +44 1622692121
E-mail: sally.conquest@kent.fire-uk.org
NUTS: UK
Internet address(es)
Main address: http://www.kent.fire-uk.org/
Address of the buyer profile: http://www.kent.fire-uk.org/
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://procontract.due-north.com/Advert/Index?advertId=bdc53cf8-2728-eb11-8105-005056b64545
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://procontract.due-north.com/Advert/Index?advertId=bdc53cf8-2728-eb11-8105-005056b64545
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
Public order and safety
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
C19070 — Digital Experience Platform
Reference number: DN510737
II.1.2) Main CPV code
72000000
II.1.3) Type of contract
Services
II.1.4) Short description
The authority are seeking a supplier to help us build and implement a new Digital Experience Platform (DXP), including a public website, content management system, digital asset management system, and workflow tools.
The intended contract will be for a initial 5-year term, with two potential 12-month extensions.
The intended release date for the live tender is 18 January 2021.
As such, the authority is seeking expressions of interest at this stage, with early engagement from the market on our draft requirements.
The draft requirements and contract documentation shall be published to all interested parties w/e 11 December. It should be noted that the authority are not looking to materially change the terms and conditions, nor the content of the requirements, and interested parties should feedback to the authority on any particular concerns regarding the markets general ability to meet any particular elements.
All clarifications and feedback should be provided via www.kentbusinessportal.org messaging facility.
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
The authority’s current web Content Management System (CMS), used to generate the KFRS public website, does not meet our current requirements. In addition, due to changes in technology since its original procurement, there are now stricter requirements from HM Government for accessibility of information presented on the internet which affects new and existing public sector websites since September 2018 (Public Sector Bodies (Websites and Mobile Applications) (No 2) Accessibility Regulations 2018).
The proposal is therefore to procure a Digital Experience Platform (DXP) which centralises and streamlines a number of currently separate tools and function, providing the flexibility for the authority to adapt to new and emerging technologies.
Scope:
Discovery, user engagement, system design, build and implementation of an open-source DXP, and related development and test environments. The open source DXP will include:
• a unified workflow management (WFM) tool for content production, scheduling and retention and review that integrates with the other components below;
• a headless or headless-hybrid content management system (CMS) able to push content via APIs to a new public-facing website and social media platforms with scope to adapt to new and emerging channels as they become available and viable;
• a new, mobile-friendly, public-facing website at https://www.kent.fire-uk.org that meets WCAG 2.1 AA-standard for accessibility, as well as the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 and HM Government Digital Service recommendations for designing for accessibility;
• a GDPR-compliant Digital Asset Management (DAM) system that integrates with the CMS and workflow tools.
Continuous improvement and pro-active supplier engagement throughout the term of the contract to deliver innovation and efficiencies.
User training
Ongoing support and maintenance for the solution.
Out of scope
• intranet site and any related content management tool;
• migration and/or management, or creation of any content/transactions for the new solution, other than those detailed within the requirements;
• a payment platform is not required.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
This contract is subject to renewal: Yes
Description of renewals:
2 x 12-month optional renewals.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
05/02/2021
Local time: 17:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 3 (from the date stated for receipt of tender)
IV.2.7) Conditions for opening of tenders
Date:
12/02/2021
Local time: 12:00
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.4) Procedures for review
VI.5) Date of dispatch of this notice
04/12/2020