Contract notice – utilities
Section I: Contracting
entity
I.1) Name and addresses
Northumbrian Water Ltd
02366703
Boldon House, Wheatlands Way, Pity Me
Durham
DH1 5FA
UK
Contact person: Laura McMain
Telephone: +44 7805786518
E-mail: laura.mcmain@nwl.co.uk
NUTS: UKC
Internet address(es)
Main address: www.nwl.co.uk
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://s1.ariba.com
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent to the abovementioned address
I.6) Main activity
Water
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Occupational Health and Wellbeing Services
Reference number: NW2331
II.1.2) Main CPV code
85100000
II.1.3) Type of contract
Services
II.1.4) Short description
Single provider included the following as core package:
1) occupational health: pre-employment health screening, physiological therapy service, medical fitness standards, health surveillance, lifestyle health assessments, management referrals;
2) MSK: telephone triage, remote and face to face treatment, functional restoration programme for complex cases, training – manual handling and body mechanics;
3) day one absence reporting;
4) drug and alcohol testing;
5) employee assistance programme;
6) access to flu vaccinations;
7) eye care vouchers.
Mental health and MSK issues account for over 60 % of absence and spend we need dedicated psychological services including counselling and CBT and specialist MSK physiotherapy services with clinically trained and practicing therapists around NWL locations. They are approx 3 100 employees at NWL. Regarding health surveillance approx 1 700 employees North, 540 Essex and 500 Suffolk. Award will be 2-year contract with option for 36-month extension.
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.3) Place of performance
NUTS code:
UKC
UKH14
UKH3
Main site or place of performance:
North East England, Essex and Suffolk.
II.2.4) Description of the procurement
Musculoskeletal rehabilitation services
Volumes are currently in the region of 300-400 referrals per year.
• telephone triage;
• remote and face to face treatment;
• functional restoration programme for complex cases;
• training – manual handling and body mechanics, incorporating fit for future health education;
• project support and close liaison with HR and H&S occupational health;
• pre-employment health checks – remote and face to face for those with role related medical fitness standards and health surveillance requirements;
• medical fitness standards;
• health surveillance;
• lifestyle health assessments;
• management referrals – current volumes of referrals are in the region of 40 per month.
Providing advice on absence management, rehabilitation, redeployment and ill health retirement, direct referrals to healthcare sch employee assistance programme volumes are based on 3 100 employees:
• telephone and face to face counselling;
• life management information;
• online chat facility.
Day 1 absence reporting
Software and absence management services for up to 3 100 employees
• software, including full implementation, training, on going maintenance and a helpdesk;
• telephone triage services;
• referral services;
• management information reporting
• drug and alcohol testing.
More details provided in tender documents
Flu vaccinations.
Vouchers offered to employees below 50 years of age.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start:
01/07/2021
End:
30/06/2026
This contract is subject to renewal: No
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
Yes
Description of options:
NWL will have the option to extend the framework following the initial 2-year duration for a further 3, 12-month periods. The total maximum duration of the framework being 5 years.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:
Bidders providing occupational health services must be SEQOHS accredited.
III.1.2) Economic and financial standing
List and brief description of selection criteria:
Selection criteria as stated in the procurement documents.
Minimum level(s) of standards required:
Selection criteria as stated in the procurement documents.
III.1.3) Technical and professional ability
List and brief description of selection criteria:
Selection criteria as stated in the procurement documents.
Minimum level(s) of standards required:
Selection criteria as stated in the procurement documents.
III.1.4) Objective rules and criteria for participation
Selection criteria as stated in the procurement documents.
III.1.6) Deposits and guarantees required:
If the Dun and Bradstreet credit rating returns a rating of ‘above average risk’ or ‘high risk’, the contracting entity will request further financial information for review and a parent company guarantee may be required.
III.1.7) Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
Please see the terms and conditions in the procurement documents.
III.1.8) Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
These will be set out in the tender documents.
III.2) Conditions related to the contract
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Negotiated with call for competition
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement with a single operator.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
13/01/2021
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Tender must be valid until:
30/06/2021
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
VI.3) Additional information
Applicants are asked to note that this procurement process will be conducted electronically with all documents and communication being managed through the Northumbrian Water e-Sourcing Spend Management portal called ’Ariba’.
Expressions of interest must be sent to the email address ojeuresponse@nwl.co.uk before the deadline date of the 13 January 2021 at 12.00 noon. Once expression of interest has been received that contains the details below, applicants will be given access to the Ariba portal within 48 hours from request. This portal will contain all the tender documents associated with this procurement that are available at the time. An email link will also be provided to the email address you provide to access the portal. The deadline for return of the completed PQQ is the 15 January 2021 at 12.00 noon. When sending expression of interest, applicants must provide the following information:
1) full company name;
2) main contact details of the person who will be given access to the Ariba portal — Name, job title, email address and telephone.
VI.4) Procedures for review
VI.5) Date of dispatch of this notice
14/12/2020