Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
London Metropolitan University
166-220 Holloway Road
London
N7 8DB
UK
E-mail: strategic-procurement@londonmet.ac.uk
NUTS: UKI43
Internet address(es)
Main address: www.londonmet.ac.uk
Address of the buyer profile: www.londonmet.ac.uk/about/procurement/tender-and-contract-opportunities
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Education
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Total Facilities Management
Reference number: LMU2020-1329
II.1.2) Main CPV code
79993100
II.1.3) Type of contract
Services
II.1.4) Short description
London Metropolitan University (‘LMU’ or ‘the University’) has awarded a contract for the provision of its hard FM, soft FM, lift maintenance and ad-hoc/ancillary facilities management services under a total FM and integrated service model.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
35 000 000.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
79993100
50710000
79420000
79421100
79710000
79992000
90911200
90910000
90900000
90911000
77314000
79421000
90500000
90919200
90922000
50750000
42416100
71314000
71314200
71314300
71315000
II.2.3) Place of performance
NUTS code:
UKI
II.2.4) Description of the procurement
The University has awarded a contract for the provision of hard and soft FM services including (but not limited to) the following services:
— Hard FM management, helpdesk and CAFM for all FM services, building maintenance, lift maintenance, minor works and related services,
— Soft FM management, grounds maintenance, helpdesk, ad-hoc and related security, cleaning, pest control, energy/utilities and waste management.
The primary aim of the contract is to consistently deliver high quality standards of service across the University’s campuses and related facilities, with service delivery practices and methodologies which can be monitored and measured accordingly.
Service provision includes a strong customer focus and working collaboratively with the University to deliver value for money, innovative service solutions and continuous improvement.
The contractor may be required to scale service provision for reasons related (but not limited to) changes in campus configuration, gross floor area and/or University service requirements over the contract period.
II.2.5) Award criteria
Quality criterion: Service delivery approach and methodology
/ Weighting: 30 %
Quality criterion: Management and personnel resourcing
/ Weighting: 10 %
Quality criterion: Sourcing, added and social value
/ Weighting: 10 %
Quality criterion: Compliance and risk
/ Weighting: 10 %
Cost criterion: Financial/commercial
/ Weighting: 40 %
II.2.11) Information about options
Options:
Yes
Description of options:
Options for ad-hoc, ancillary and supplemental services. The initial service period is 5 years from full service commencement, with options to extend the contract term for up to an additional 48 months (based on two options to extend for periods of 24 months each). The contractor may be required to scale service provision for reasons related (but not limited to) changes in campus configuration, gross floor area and/or University service requirements over the contract period including in respect of (but not limited to), hard FM services, soft FM services, energy/utilities and minor works; the estimated total contract value set out in this notice may vary accordingly over the contract term.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Competitive procedure with negotiation
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2020/S 071-170004
Section V: Award of contract
Title: Total Facilities Management
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
30/11/2020
V.2.2) Information about tenders
Number of tenders received: 4
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
CBRE Managed Services Ltd
City Bridge House, 61 Southwark Street
London
SE1 0HL
UK
NUTS: UKI
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 35 000 000.00
GBP
V.2.5) Information about subcontracting
The contract is likely to be subcontracted
Short description of the part of the contract to be subcontracted:
The contractor is responsible for managing sub-contracting of applicable services, supplies and works, and may be required to scale provision for reasons related (but not limited to) changes in campus configuration, gross floor area and/or University service requirements over the contract period; the proportion/value of subcontracting may vary accordingly during the term.
Section VI: Complementary information
VI.3) Additional information
The University selected the competitive procedure with Negotiation as its needs could not be met without adaptation of readily available solutions, the contract requirements included innovative solutions and because of specific circumstances related to the nature, the complexity or the legal and financial make-up and related risks. The University reserved the right to require company guarantees, bonds and other forms of security in a form acceptable to the University.
VI.4) Procedures for review
VI.4.1) Review body
London Metropolitan University
166-220 Holloway Road
London
N7 8DB
UK
E-mail: strategic-procurement@londonmet.ac.uk
VI.4.2) Body responsible for mediation procedures
London Metropolitan University
London
UK
E-mail: strategic-procurement@londonmet.ac.uk
VI.4.4) Service from which information about the review procedure may be obtained
London Metropolitan University
London
UK
E-mail: strategic-procurement@londonmet.ac.uk
VI.5) Date of dispatch of this notice
21/12/2020