Contract notice – utilities
Section I: Contracting
entity
I.1) Name and addresses
Tyne and Wear PTE (t/a Nexus)
33, St James' Boulevard
Newcastle upon Tyne
NE1 4AX
UK
Telephone: +44 1912033446
E-mail: tenders@nexus.org.uk
NUTS: UKC2
Internet address(es)
Main address: www.nexus.org.uk
Address of the buyer profile: www.nepo.org
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
www.nepo.org
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent to the abovementioned address
I.6) Main activity
Urban railway, tramway, trolleybus or bus services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Cash Handling Services
Reference number: NEX20/59
II.1.2) Main CPV code
98392000
II.1.3) Type of contract
Services
II.1.4) Short description
Nexus offers a range of payment options for customers to pay for tickets, including cash, credit/debit card and contactless EMV such as Apple Pay and Google Pay. Despite general societal shifts away from physical cash use, 40 % of Nexus customers pay for tickets using cash, via 224 Ticket Vending Machines (TVMs) at Metro stations and 19 pay and display ticket machines in car parks. Nexus must ensure, through a cash handling services contract, that cash income is regularly collected and banked from these TVMs and pay and display ticket machines, and that adequate levels of change are maintained in TVMs at all times to ensure customers are able to receive change when purchasing tickets.
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.3) Place of performance
NUTS code:
UKC
II.2.4) Description of the procurement
To appoint a contractor to provide cash handling services to Nexus so as to ensure change levels are maintained and a high-quality of service is offered to customers when purchasing tickets.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewal: Yes
Description of renewals:
Nexus may choose to extend this contract for two periods of 12 months each.
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Restricted procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
01/02/2021
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.4) Procedures for review
VI.4.1) Review body
VI.4.2) Body responsible for mediation procedures
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
Nexus will incorporate a minimum of ten (10) calendar days standstill period at the point information on the award of the agreement is communicated to bidders. Bidders who are unsuccessful will be informed by Nexus as soon as possible after the decision has been made as to the reasons why they were unsuccessful. If an appeal regarding the award of the agreement has not been successfully resolved by Nexus, the UCR provides for aggrieved parties who have been harmed or are at risk of harm by breach of the rules to take action in the High Court (England, Wales, and Northern Ireland). Any such action must be brought promptly (generally within three (3) months). If a declaration of ineffectiveness is sought, any such action must be brought within thirty (30) days where Nexus has communicated the award of the agreement and a summary of reasons to applicants, or otherwise within six (6) months of the agreement being entered into. Where the agreement has not been entered into, the Court may order the setting aside of the award decision or order Nexus to amend any document and may award damages. If the Agreement has been entered into the Court may, depending on the circumstances, award damages, make a declaration of ineffectiveness, order Nexus to pay a fine, and/or order that the duration of the agreement be shortened. The purpose of the standstill period referred to above is to allow the parties to apply to the Courts to set aside the award decision before the agreement is entered into.
VI.5) Date of dispatch of this notice
22/12/2020