Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
CalMac Ferries Ltd
Ferry Terminal
Gourock
PA19 1QP
UK
Contact person: Denis Lyden
Telephone: +44 7816094069
E-mail: denis.lyden@calmac.co.uk
NUTS: UKM
Internet address(es)
Main address: http://www.calmac.co.uk
Address of the buyer profile: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA10923
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Other: Ferry Operator, Transport
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Redesign Company Management System
II.1.2) Main CPV code
72262000
II.1.3) Type of contract
Services
II.1.4) Short description
CalMac Ferries Ltd (CFL) is seeking to develop and implement a new Company Management System (CMS). The CMS is a set of tools for the creation and implementation of policies, practices, guidelines, processes, and procedures that are used in the development, deployment, and execution of strategy, business plans and other company activities as determined by assessment of risk, including processes for monitoring and measuring the the system to ensure effective implementation.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
250 000.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
72262000
48000000
II.2.3) Place of performance
NUTS code:
UKM
II.2.4) Description of the procurement
CFL is seeking to develop and implement a new Company Management System (CMS). The CMS is a set of tools for the creation and implementation of policies, practices, guidelines, processes, and procedures that are used in the development, deployment, and execution of strategy, business plans and other company activities as determined by assessment of risk, including processes for monitoring and measuring the the system to ensure effective implementation.
CFL is seeking a partner with extensive experience in business process development and management to:
— develop and implement a new CMS,
— review and update existing, remove redundant, and add new processes as appropriate,
— develop and implement standards for creation, publishing, and maintaining CMS content,
— develop the solution aligned to an existing international quality standard/framework,
— provide staff training,
— implement a new process modelling tool (if required),
— decommission legacy Business Optix platform (if required).
The new CMS will be deployed within CFL's existing SharePoint installation.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60
Price
/ Weighting:
40
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Economic operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Competitive procedure with negotiation
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2020/S 113-275479
Section V: Award of contract
Contract No: CSH20-23
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
09/10/2020
V.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 3
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Appetite for Business
Unit 2/3, The Venue, Grandholm, Bridge of Don
Aberdeen
AB22 8AA
UK
Telephone: +44 1224824111
Fax: +44 1224824111
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 243 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
Questions 4C 1.2 of the ESPD will be scored using the following methodology:
100 — Excellent. Response is completely relevant and excellent overall. The response is comprehensive, unambiguous and demonstrates thorough experience, knowledge or skills/capacity/capability relevant to providing similar services to similar clients.
75 — Good. Response is relevant and good. The response is sufficiently detailed to demonstrate a good amount of experience, knowledge or skills/capacity/capability relevant to providing similar services to similar clients.
50 — Acceptable. Response is relevant and acceptable. The response demonstrates broad previous experience, knowledge and skills/capacity/capability but may lack in some aspects of similarity e.g. previous experience, knowledge or skills may not be of a similar nature.
25 — Poor. Response is partially relevant but generally poor. The response shows some elements of relevance to the criterion but contains insufficient/limited detail or explanation to demonstrate previous relevant experience/capacity/capability.
0 — Unacceptable. Nil or inadequate response. Fails to demonstrate previous experience/capacity/capability relevant to this criterion.
Award Criteria questions can be found in the ITT together with the weightings
The scoring methodology for the award criteria in the ITT will be as follows:
0 Unacceptable; 25 Poor; 50 Acceptable; 75 Good; 100 Excellent. Full definitions of the scoring are provided in the ITT.
Competitive procedure with negotiation explanation — Competitive Procedure with Negotiation (CPN) this is a two-stage procedure run along the same lines as a Restricted procedure. This requires interested parties to complete a pre-qualification stage by submitting a European Single Procurement Document (ESPD) before being invited to submit a tender. This down selection process allows us to limit the number of parties receiving the full tender and moving forward to the negotiation phase(s).
Under CPN tenders are submitted from down selected suppliers and are then subject to evaluation and negotiation and then re-submitted to finalise positions and allow selection of a preferred bidder.
This framework agreement is being established to facilitate the redesign of CalMac’s CMS and will operate on a Ranked basis (Rank 1 highest scoring Tenderer) and will consist of at least two call offs. The first call off will be made during the award stage of the ITT where the Rank 1 Tenderer will be awarded the consultancy element of the CMS project. The second call off will be for the provision and installation of the Redesigned CMS, and CalMac shall reserve the right to award to either the Rank 1 supplier or to run a further competition (mini competition) at their sole discretion.
(SC Ref:640050)
VI.4) Procedures for review
VI.4.1) Review body
Sheriff Court House
1 Nelson Street
Greenock
PA15 1TR
UK
Telephone: +44 1475787073
E-mail: greenock@scotcourts.gov.uk
VI.5) Date of dispatch of this notice
23/12/2020