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Contract Notice

Translation and Interpretation Services

  • First published: 01 December 2022
  • Last modified: 01 December 2022

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-03892d
Published by:
Cumbria County Council
Authority ID:
AA20469
Publication date:
01 December 2022
Deadline date:
05 January 2023
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

1.1 Overview

The Local Authority (hereafter referred to as the Authority) is committed to making sure members of the public can access its services.

As part of its public sector equality duty under the Equality Act 2010, the Authority must remove or minimise disadvantages faced by people due to their protected characteristics. Thus, in order to support non-English-speaking customers, the Authority has a duty to make interpretation and translation services available to them.

The Translation and Interpretation Service needs to be made available across the Authority, whilst recognising that Children’s Social Care and the Refugee Resettlement Programmes have historically placed a higher demand on the need for a Translation and Interpretation Service.

1.2 Children’s Social Care

This service area supports children and families engage in statutory childcare proceedings, including court proceedings. Children’s Social Care also incorporates the Unaccompanied Asylum-Seeking Children (UASC) programme. The greatest user of translation and interpretation services is in this service area, and has been increasing since 2011, with a significant increase in the last two years.

1.3 Refugee Resettlement Programmes

The Authority is working on a number of refugee resettlement programmes including UKRS, ARAP and ACRS. To date approximately 300 individuals have been resettled, with a further commitment of 177 individuals in order to meet the current pledge. The Resettlement Team is also working on the Homes for Ukraine Scheme where, to date, approximately 800 guests have arrived in Cumbria.

1.4 Historic assignments by type

Demand for translation and interpretation services for the first 6 months from 1 April 2022, in Children’s Social Care alone, amounted to 1068 assignments of which 1349 were interpreting assignments and 281 were translation assignments. This shows a steady increase in assignments over the last few years.

Cumbria is currently undergoing a Local Government Reorganisation and from 1st April 2023 (Vesting Day) Cumbria County Council and the six district councils will cease to exist and will be replaced by two new unitary councils – Cumberland Council and Westmorland and Furness Council. Consequently, this countywide service is being reprocured by the County Council as two separate contracts, one which covers the geographical footprint of Cumberland Council (Allerdale, Carlisle and Copeland) and one which covers the geographical footprint of Westmorland and Furness Council (Barrow, Eden and South Lakeland). One provider is required to deliver both contracts. The County Council will enter into the contracts with the successful provider and on Vesting Day the contracts will transfer automatically by an operation of law to the relevant new counci

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

Cumbria County Council

Cumbria House, 107 - 117 Botchergate

Carlisle

CA1 1RD

UK

Contact person: Ms Lisa Measures

Telephone: +44 1228226456

E-mail: lisa.measures@cumbria.gov.uk

NUTS: UKD

Internet address(es)

Main address: http://www.cumbria.gov.uk/

Address of the buyer profile: http://www.cumbria.gov.uk/

I.3) Communication

Access to the procurement documents is restricted. Further information can be obtained at:

www.the-chest.org.uk


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

www.the-chest.org.uk


I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Translation and Interpretation Services

Reference number: DN645352

II.1.2) Main CPV code

85000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

1.1 Overview

The Local Authority (hereafter referred to as the Authority) is committed to making sure members of the public can access its services.

As part of its public sector equality duty under the Equality Act 2010, the Authority must remove or minimise disadvantages faced by people due to their protected characteristics. Thus, in order to support non-English-speaking customers, the Authority has a duty to make interpretation and translation services available to them.

The Translation and Interpretation Service needs to be made available across the Authority, whilst recognising that Children’s Social Care and the Refugee Resettlement Programmes have historically placed a higher demand on the need for a Translation and Interpretation Service.

1.2 Children’s Social Care

This service area supports children and families engage in statutory childcare proceedings, including court proceedings. Children’s Social Care also incorporates the Unaccompanied Asylum-Seeking Children (UASC) programme. The greatest user of translation and interpretation services is in this service area, and has been increasing since 2011, with a significant increase in the last two years.

1.3 Refugee Resettlement Programmes

The Authority is working on a number of refugee resettlement programmes including UKRS, ARAP and ACRS. To date approximately 300 individuals have been resettled, with a further commitment of 177 individuals in order to meet the current pledge. The Resettlement Team is also working on the Homes for Ukraine Scheme where, to date, approximately 800 guests have arrived in Cumbria.

1.4 Historic assignments by type

Demand for translation and interpretation services for the first 6 months from 1 April 2022, in Children’s Social Care alone, amounted to 1068 assignments of which 1349 were interpreting assignments and 281 were translation assignments. This shows a steady increase in assignments over the last few years.

Cumbria is currently undergoing a Local Government Reorganisation and from 1st April 2023 (Vesting Day) Cumbria County Council and the six district councils will cease to exist and will be replaced by two new unitary councils – Cumberland Council and Westmorland and Furness Council. Consequently, this countywide service is being reprocured by the County Council as two separate contracts, one which covers the geographical footprint of Cumberland Council (Allerdale, Carlisle and Copeland) and one which covers the geographical footprint of Westmorland and Furness Council (Barrow, Eden and South Lakeland). One provider is required to deliver both contracts. The County Council will enter into the contracts with the successful provider and on Vesting Day the contracts will transfer automatically by an operation of law to the relevant new counci

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

85000000

II.2.3) Place of performance

NUTS code:

UKD

II.2.4) Description of the procurement

1.1 Overview

The Local Authority (hereafter referred to as the Authority) is committed to making sure members of the public can access its services.

As part of its public sector equality duty under the Equality Act 2010, the Authority must remove or minimise disadvantages faced by people due to their protected characteristics. Thus, in order to support non-English-speaking customers, the Authority has a duty to make interpretation and translation services available to them.

The Translation and Interpretation Service needs to be made available across the Authority, whilst recognising that Children’s Social Care and the Refugee Resettlement Programmes have historically placed a higher demand on the need for a Translation and Interpretation Service.

1.2 Children’s Social Care

This service area supports children and families engage in statutory childcare proceedings, including court proceedings. Children’s Social Care also incorporates the Unaccompanied Asylum-Seeking Children (UASC) programme. The greatest user of translation and interpretation services is in this service area, and has been increasing since 2011, with a significant increase in the last two years.

1.3 Refugee Resettlement Programmes

The Authority is working on a number of refugee resettlement programmes including UKRS, ARAP and ACRS. To date approximately 300 individuals have been resettled, with a further commitment of 177 individuals in order to meet the current pledge. The Resettlement Team is also working on the Homes for Ukraine Scheme where, to date, approximately 800 guests have arrived in Cumbria.

1.4 Historic assignments by type

Demand for translation and interpretation services for the first 6 months from 1 April 2022, in Children’s Social Care alone, amounted to 1068 assignments of which 1349 were interpreting assignments and 281 were translation assignments. This shows a steady increase in assignments over the last few years.

Cumbria is currently undergoing a Local Government Reorganisation and from 1st April 2023 (Vesting Day) Cumbria County Council and the six district councils will cease to exist and will be replaced by two new unitary councils – Cumberland Council and Westmorland and Furness Council. Consequently, this countywide service is being reprocured by the County Council as two separate contracts, one which covers the geographical footprint of Cumberland Council (Allerdale, Carlisle and Copeland) and one which covers the geographical footprint of Westmorland and Furness Council (Barrow, Eden and South Lakeland). One provider is required to deliver both contracts. The County Council will enter into the contracts with the successful provider and on Vesting Day the contracts will transfer automatically by an operation of law to the relevant new counci

II.2.5) Award criteria

Criteria below:

Quality criterion: Quality / Weighting: 60

Cost criterion: Cost / Weighting: 40

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 12

This contract is subject to renewal: Yes

Description of renewals:

12 months extension available

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 05/01/2023

Local time: 10:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)

IV.2.7) Conditions for opening of tenders

Date: 05/01/2023

Local time: 10:00

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.4) Procedures for review

VI.4.1) Review body

Her Majesty's Court Service

London

WC2A 2LL

UK

VI.5) Date of dispatch of this notice

29/11/2022

Coding

Commodity categories

ID Title Parent category
85000000 Health and social work services Other Services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
lisa.measures@cumbria.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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