Contract notice
Section I: Contracting
authority
I.1) Name and addresses
Greater London Authority
Kamal Chunchie Way
LONDON
E16 1ZE
UK
Contact person: Ilva Cunka
E-mail: ilvacunka@tfl.gov.uk
NUTS: UKI
Internet address(es)
Main address: www.tfl.gov.uk
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://s1-eu.ariba.com/Sourcing/Main/aw?awh=r&awssk=GW1gHIU8&realm=TfL&dard=1
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://s1-eu.ariba.com/Sourcing/Main/aw?awh=r&awssk=GW1gHIU8&realm=TfL&dard=1
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Appeal Services to Road User Charging
Reference number: GLA 82114
II.1.2) Main CPV code
75110000
II.1.3) Type of contract
Services
II.1.4) Short description
Procurement run by Transport for London on behalf of Greater London Authority.
Requirement for a Service Provider to provide Appeal Services for Road User Charging Schemes within Greater London; provision of the IT systems, back office functions, administration support and customer facing services as well as a hearing centre.
GLA's operational objective is to provide an accessible and efficient Appeals Service that provides an independent adjudication service for customers who wish to challenge the issue of a PCN by TfL ensuring a fair and impartial hearing for all parties.
The procurement process is being conducted electronically on the e-Tendering portal SAP Ariba. The portal can be accessed via the following link:
(https://www.ariba.com/login)
Suppliers interested in this tender opportunity please email ilvacunka@tfl.gov.uk to be added to the suppliers list and to access tender pack (suppliers who responded to the Notice reference: 2022/S 000-034424 have been added on SAP Ariba).
To register on SAP Ariba, please use the following link:
https://s1-eu.ariba.com/Sourcing/Main/aw?awh=r&awssk=GW1gHIU8&realm=TfL&dard=1
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
75100000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
To provide Appeals Services for Road User Charging Schemes within Greater London
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
This contract is subject to renewal: Yes
Description of renewals:
Option to extend by up to further 24 months
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
Yes
Description of options:
Option to extend by up to further 24 months
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
III.2) Conditions related to the contract
III.2.3) Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2022/S 000-034424
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
09/02/2023
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
IV.2.7) Conditions for opening of tenders
Date:
09/02/2023
Local time: 13:00
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
Yes
Estimated timing for further notices to be published:
A new procurement is estimated to be run in late 2027 or, should the contract extension options are exercised, in late 2029
VI.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
VI.4) Procedures for review
VI.4.1) Review body
Transport for London
London
UK
E-mail: ilvacunka@tfl.gov.uk
VI.5) Date of dispatch of this notice
23/12/2022