Skip to main content

We've saved some files called cookies on your device. These cookies are:

  • essential for the site to work
  • to help improve our website by collecting and reporting information on how you use it

We would also like to save some cookies to help tailor communications.

BETA
You're viewing an updated version of this service - your feedback will help us to improve it.

Contract Award Notice

Decriminalised Parking Enforcement Services

  • First published: 09 December 2023
  • Last modified: 09 December 2023

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-03e089
Published by:
North Ayrshire Council
Authority ID:
AA20915
Publication date:
09 December 2023
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The successful service provider shall be responsible for:

PCN processing & back-office operation

Provision of a cloud-based recording system for PCNs

PCN Payment Processing

Notices to Owners (Pre & Post)

Charge Certificates

Debt recovery

Call Handling

Complaint Handling

General correspondence

Supply of IT equipment & connectivity

Parking & Bus Lane Tribunals Scotland

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

North Ayrshire Council

Cunninghame House, Friars Croft

Irvine

KA12 8EE

UK

E-mail: raymondhamilton@north-ayrshire.gov.uk

NUTS: UKM93

Internet address(es)

Main address: http://www.north-ayrshire.gov.uk

Address of the buyer profile: http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00337

I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Decriminalised Parking Enforcement Services

Reference number: NAC/5150

II.1.2) Main CPV code

98351110

 

II.1.3) Type of contract

Services

II.1.4) Short description

North Ayrshire Council (“NAC”) is seeking to procure the provision of a Decriminalised Parking Enforcement Service.

NAC will be recruiting our own parking attendants therefore this requirement is for the administrative support and provision of decriminalised traffic and parking enforcement services for on and off street parking restrictions and Traffic Regulation Orders within the North Ayrshire Council boundary.

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 382 138.00  GBP

II.2) Description

II.2.2) Additional CPV code(s)

63712400

II.2.3) Place of performance

NUTS code:

UKM93


Main site or place of performance:

North Ayrshire

II.2.4) Description of the procurement

The successful service provider shall be responsible for:

PCN processing & back-office operation

Provision of a cloud-based recording system for PCNs

PCN Payment Processing

Notices to Owners (Pre & Post)

Charge Certificates

Debt recovery

Call Handling

Complaint Handling

General correspondence

Supply of IT equipment & connectivity

Parking & Bus Lane Tribunals Scotland

II.2.5) Award criteria

Quality criterion: Quality / Weighting: 40

Price / Weighting:  60

II.2.11) Information about options

Options: Yes

Description of options:

NAC reserves the right to request additional supplies and services from the service provider within the duration of the contract period. The exact requirements of these additional purchases will be discussed and agreed with the service provider prior to a formal contract modification being issued, however they may cover the following aspects:

Pay and Display Facilities and associated management

Virtual Permits

Road Markings and Signage

Cashless Parking Services

Cash Collection Services

Suspensions and Dispensations

Parking attendant PPE

Foreign Debt Collection

PCN & Ticket Supplies

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2023/S 000-019742

Section V: Award of contract

Contract No: NAC/5150

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

30/11/2023

V.2.2) Information about tenders

Number of tenders received: 1

Number of tenders received from SMEs: 1

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 1

Number of tenders received by electronic means: 1

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Imperial Civil Enforcement Solutions

7 Hill Street

Bristol

BS1 5PU

UK

Telephone: +44 1173113149

Fax: +44 1179252515

NUTS: UKM93

The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 382 138.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.3) Additional information

Lots are not being used for this tender for the reason(s) stated below:

Nature of the contract not suitable for lots.

Quality Management Procedures

1. The bidder must hold a UKAS (or equivalent) accredited independent third-party certificate of compliance in accordance with BS EN ISO 9001 (or equivalent) or a documented policy regarding quality management, see attachment at SPD question 4D.1.

Health and Safety Procedures

1. The bidder must hold a UKAS (or equivalent) accredited independent third-party certificate of compliance in accordance with ISO 45001 (or equivalent) or have, within the last 12 months, successfully met the assessment requirements of a construction-related scheme in registered membership of the Safety Schemes in Procurement (SSIP) forum or the bidder must have a regularly reviewed and documented policy for Health and Safety management, see attachment at SPD question 4D.1.

(SC Ref:752736)

VI.4) Procedures for review

VI.4.1) Review body

Kilmarnock Sheriff Court

Sheriff Court House, St Marnock Street

Kilmarnock

KA1 1ED

UK

Telephone: +44 1563550024

Internet address(es)

URL: https://www.scotcourts.gov.uk/

VI.5) Date of dispatch of this notice

07/12/2023

Coding

Commodity categories

ID Title Parent category
98351110 Parking enforcement services Car park management services
63712400 Parking services Support services for road transport

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
raymondhamilton@north-ayrshire.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.