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20 Modification Notice

National Intelligent Integrated Audit Solution ("NIIAS")

  • First published: 21 December 2023
  • Last modified: 21 December 2023
  • Version: N/A
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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-kuma6s-137498
Published by:
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
Authority ID:
AA0221
Publication date:
21 December 2023
Deadline date:
-
Notice type:
20 Modification Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

NHS Wales is responsible for the protection of data relating to its patients and citizens. The Awarding Authority is required to ensure adequate measures are provided to maintain the privacy of patients by ensuring only appropriate access to such records is undertaken. Failure to do so fails the patient, breaches data protection guidelines and exposes NHS Wales organisations to financial penalties as levied by the Information Commissioner’s Office (ICO). The key business objective is: ‘Increasing patient confidence by monitoring access to clinical solutions containing patient information and thereby reducing privacy breaches’. The key benefit of the project is to proactively monitor access to patient records thus enforcing legitimate access. The procurement aims to secure an IT solution to supplement/replace existing audit provision in place. The solution is required to audit a range of NHS Wales clinical applications to ensure appropriate access by NHS Wales staff. The products and services to be procured include an existing, market ready solution, that is already operational within a comparable audit environment and capable of being deployed (subject to Authority configuration requirements) immediately upon award of the agreement. The procurement includes: perpetual license or term license with associated maintenance and support; hardware (including maintenance and support) which is appropriately specified and provided by the supplier from which the application can be run on a national basis; implementation support; configuration services; training services enabling the Authority to maximise its use of the solution and the provision of associated documentation for the term of the agreement and provision to call off adhoc but related consultancy services. CPV: 48100000, 48100000, 48000000, 72260000, 72261000, 72263000, 72265000, 72266000, 72268000, 44316400.

Full notice text

Modification notice

Modification of a contract/concession during its term

Section I: Contracting entity

I.1) Name and addresses

Digital Health and Care Wales

Ty Glan yr Afon, 21 Cowbridge Road East

Cardiff

CF11 9AD

UK

Contact person: Laura Panes

E-mail: laura.panes@wales.nhs.uk

NUTS: UK

Internet address(es)

Main address: https://dhcw.nhs.wales/

Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

National Intelligent Integrated Audit Solution ("NIIAS")

Reference number: P290

II.1.2) Main CPV code

48100000

 

II.1.3) Type of contract

Supplies

II.2) Description

II.2.2) Additional CPV code(s)

48100000

48000000

72260000

72261000

72263000

72265000

72266000

72268000

44316400

II.2.3) Place of performance

NUTS code:

UK


Main site or place of performance:

NHS Wales

II.2.4) Description of the procurement

NHS Wales is responsible for the protection of data relating to its patients and citizens. The Awarding Authority is

required to ensure adequate measures are provided to maintain the privacy of patients by ensuring only appropriate access to such records is undertaken. Failure to do so fails the patient, breaches data protection guidelines and exposes NHS Wales organisations to financial

penalties as levied by the Information Commissioner’s Office (ICO).

The key business objective is: ‘Increasing patient confidence by monitoring access to clinical solutions containing patient information and thereby reducing privacy breaches’. The key benefit of the project is to proactively monitor access to patient records thus enforcing legitimate access. The procurement aims to secure an IT solution to supplement/replace existing audit provision in place.

The solution is required to audit a range of NHS Wales clinical applications to ensure appropriate access by NHS Wales staff. The products and services to be procured include an existing, market ready solution, that is already operational within a comparable audit environment and capable of being deployed (subject to Authority configuration requirements) immediately upon award of the agreement.

The procurement includes: perpetual license or term license with associated maintenance and support; hardware

(including maintenance and support) which is appropriately specified and provided by the supplier from which the

application can be run on a national basis; implementation support; configuration services; training services enabling

the Authority to maximise its use of the solution and the provision of associated documentation for the term of the

agreement and provision to call off adhoc but related consultancy services.

II.2.7) Duration of the contract, framework agreement, dynamic purchasing system or concession

Duration in months: 84

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2014/S 146-262141

Section V: Award of contract/concession

Contract No: P290

Title: National Intelligent Integrated Audit Solution ("NIIAS")

V.2 Award of contract/concession

V.2.1) Date of conclusion of the contract/concession

24/11/2014

V.2.2) Information about tenders

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor/concessionaire

Maxwell Stanley Consulting Ltd

14A St George Wharf

London

SW82LE

UK

E-mail: adrian.jones@clanwilliam.co.uk

NUTS: UK

The contractor/concessionaire is an SME: No

V.2.4) Information on value of the contract/lot/concession (excluding VAT)

Total value of the contract/lot: /concession: 770 698.00  GBP

Section VI: Complementary information

VI.3) Additional information

The absence of competition is not the result of an artificial narrowing down of the parameters of the procurement. Extension of the current contract by way of modification and/or direct award, is the only viable option to ensure continuity of service.

The contract was extended by twenty-four (24) months prior to expiry on 23rd November 2021 as a result of (i) the Covid-19 global pandemic and (ii) the exit of Blaenavon Data Centre impacting on resources to ensure continuity of NIIAS as a critical component of NHS Wales' national healthcare information systems. That initial extension period has proved insufficient to undertake a market assessment for a replacement solution, review the purpose and functionality of the NIIAS on an All Wales basis and carry out a re-tender exercise. This further extension of thirty-six (36) months is considered to be the minimum period required to undertake these exercises. Service continuity is imperative to ensure the safety of patient care and services across the NHS in Wales. As the NIIAS is a bespoke solution, embedded within NHS organisations across Wales and the intellectual property rights are reserved to the provider and used only on licence during the term of the agreement, the contracting authority is entitled to make this award under Regulation 32(2)(b)(iii) and/or modify the contract under Regulation 72(1)(e) of the Public Contracts Regulations 2015 as an extension of the term alone is insubstantial. The modification does not:

- render the contract materially different in character;

- introduce conditions which would have allowed for the admission of other candidates, attracted other participants or resulted in a different outcome;

- changes the economic balance of the contract in favour of the contractor in a manner which was not provided for in the initial contract;

- extend the scope of the contract significantly; or

- change the contractor.”

Continuation of the solution is required to comply with data protection obligations. Given the sensitivities of the global digital environment, it is essential that the service continues without interruption to ensure the safety of patient care and services. The modification/contract duration is limited to 3 years to :

- enable DHCW to develop a long-term strategy for auditing clinical systems in line with emerging government policy;

- undertake a market engagement exercise to understand the solutions available; and

- use that knowledge to develop a business case to secure central funding from the Welsh Government for a replacement long-term solution.

This will be underpinned by a thorough technical review of available solutions and a consultation period with NHS Wales to understand local and national requirements for a longer-term contract. Finally, the duration allows sufficient time to run a procurement process and exit from the existing solution which is interfaced in a significant number of national clinical systems and to manage a transfer to a replacement solution.

Accordingly, the contracting authority is entitled to modify the contract under Regulation 72(1)(e) of the Public Contracts Regulations 2015 and/or make this award under Regulation 32(2)(b)(iii). This notice is a ‘relevant contract award notice’ for the purposes of Regulation 93(3) of the Public Contracts Regulations 2015 and the contracting authority relies on the provisions in Regulation 93(2), (3) and (4) in relation to the applicable limitation period.

(WA Ref:137498)

VI.4) Procedures for review

VI.4.1) Review body

High Court

Royal Courts of Justice, The Strand

London

WC2A 2LL

UK

Telephone: +44 2079477501

VI.5) Date of dispatch of this notice

21/12/2023

Section VII: Modifications to the contract/concession

VII.1) Description of the procurement after the modifications

VII.1.1) Main CPV code

48100000

 

VII.1.2) Additional CPV code(s)

48000000

72260000

72261000

72263000

72265000

72266000

72268000

44316400

VII.1.3) Place of performance

NUTS code:

UK


Main site or place of performance:

NHS Wales

VII.1.4) Description of the procurement

DHCW is seeking to extend the contract for a further thirty-six (36) months, beyond the current contract term (as modified). A contract extension is required to ensure continuity of service to support the auditing of digital solutions across Wales to ensure appropriate and proactive monitoring of the data contained in the Single Patient Record across the NHS in Wales.

VII.1.5) Duration of the contract, framework agreement, dynamic purchasing system or concession

Duration in months: 36

VII.1.6) Information on value of the contract/lot/concession (excluding VAT)

Total value of the procurement: 735 000.00 GBP

The contract/concession has been awarded to a group of economic operators: No

VII.1.7) Name and address of the contractor/concessionaire

Maxwell Stanley Consulting Ltd

14A St George Wharf

London

SW82LE

UK

E-mail: adrian.jones@clanwilliam.co.uk

NUTS: UK

The contractor/concessionaire is an SME: No

VII.2) Information about modifications

VII.2.1) Description of the modifications

Extension of contract term for a further thirty-six (36) months from 24th November 2023 to 23rd November 2026 on the same terms as the original contract.

Insubstantial modification and/or award of a contract by negotiated procedure without prior publication on the basis that the services can only be supplied by a particular economic operator due to the protection of exclusive intellectual property rights which exist in the current NIIAS and no reasonable alternative or substitute exists.

VII.2.2) Reasons for modification

Need for additional works, services or supplies by the original contractor/concessionaire

Description of the economic or technical reasons and the inconvenience or duplication of cost preventing a change of contractor:

By way of explanation, the NIIAS is hosted centrally to support the auditing of digital solutions across Wales to ensure appropriate and proactive monitoring of the data contained in the Single Patient Record across NHS Wales. It is a bespoke solution fully embedded in national systems across the NHS in Wales and was specially developed for NHS Wales. It cannot be used by an alternative economic operator due to the limited licence in the current agreement. The intellectual property rights vest in the current provider and are licensed to DHCW on a non-exclusive and non-transferrable basis solely for the duration of the contract. The services can only be supplied by the current provider due to the protection of exclusive intellectual property rights which exist in the solution and no reasonable alternative or substitute exists.

VII.2.3) Increase in price

Updated total contract value before the modifications (taking into account possible earlier contract modifications and price adaptions and, in the case of Directive 2014/23/EU, average inflation in the Member State concerned)

Value excluding VAT: 1 194 698.00 Currency: GBP

Total contract value after the modifications

Value excluding VAT: 1 929 698.00 Currency: GBP

Coding

Commodity categories

ID Title Parent category
44316400 Hardware Ironmongery
48100000 Industry specific software package Software package and information systems
72265000 Software configuration services Software-related services
72266000 Software consultancy services Software-related services
72263000 Software implementation services Software-related services
48000000 Software package and information systems Computer and Related Services
72268000 Software supply services Software-related services
72261000 Software support services Software-related services
72260000 Software-related services Software programming and consultancy services

Delivery locations

ID Description
1017 Bridgend and Neath Port Talbot
1022 Cardiff and Vale of Glamorgan
1015 Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)
1013 Conwy and Denbighshire
1020 East Wales
1023 Flintshire and Wrexham
1016 Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)
1012 Gwynedd
1011 Isle of Anglesey
1021 Monmouthshire and Newport
1024 Powys
1014 South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)
1018 Swansea
1000 WALES
1010 West Wales and The Valleys

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
laura.panes@wales.nhs.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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