Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
The Minister for the Cabinet Office acting through Crown Commercial Service
9th Floor, The Capital, Old Hall Street
Liverpool
L3 9PP
UK
Telephone: +44 3454102222
E-mail: supplier@crowncommercial.gov.uk
NUTS: UK
Internet address(es)
Main address: https://www.gov.uk/ccs
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.4) Type of the contracting authority
Ministry or any other national or federal authority, including their regional or local subdivisions
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Insurance and Related Services 4
Reference number: RM6323
II.1.2) Main CPV code
66510000
II.1.3) Type of contract
Services
II.1.4) Short description
Crown Commercial Service (CCS), as the Authority, put in place a Pan Government Collaborative Agreement for the provision of Insurance services to be utilised by Central Government Departments and all other UK Public Sector Bodies, including Local Authorities, Health, Police, Fire and Rescue, Education and Devolved Administrations. It was intended that the commercial agreement would be the recommended vehicle for all insurance and related services required by UK Central Government Departments.
Bidders were able to bid on all of the Lots. However, successful bidders were only awarded to Lot 1 or Lot 3. Bidders indicated which of these Lots was their preferred choice in the Selection Questionnaire Attachment 2a. If the bids were successful, we used the selected preference to determine the award to either Lot 1 or Lot 3.
If a bidder was successful on their preferred Lot as referenced above due to being within 1% of the last position in the competition for that lot then their preferred choice in the Selection Questionnaire Attachment 2a will be the lot they are awarded.
Lot 1 – Brokerage and Related Services = 15 suppliers
Lot 2 – Claims Handling and Related Services = 4 suppliers
Lot 3 - Insurance Service Providers and Related Services = 3 suppliers
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
600 000 000.00
GBP
II.2) Description
Lot No: 1
II.2.1) Title
Brokerage and Related Services
II.2.2) Additional CPV code(s)
66000000
66510000
66511000
66512000
66513000
66513100
66514000
66514100
66514110
66514120
66514130
66514140
66514150
66515000
66515100
66515200
66515300
66515400
66515410
66515411
66516000
66516100
66516200
66516300
66516400
66516500
66517000
66517300
66518000
66518100
66518200
66518300
66519000
66519200
66519300
66519310
66519500
66519600
66700000
66710000
66720000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
Insurance brokerage and associated services, typically including cover for the following classes of insurance: Liability, Property, Motor, Insurance and Travel. Insurance brokerage and associated services, a broad range of services a typical example will include: Assurance services, Audits, Claims Handling, Consultancy, Courtesy car and relief vehicle, Incident investigation and Loss analysis / forecasting.
Compensation claims handling and associated services.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 40
Price
/ Weighting:
60
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Bidders had the opportunity to tender a bid for all of the Lots 1, 2 and 3. However, bidders were not awarded a place on both Lot 1 and Lot 3. If the tender was successful for both of these lots, we used the selected preference to award to either Lot 1 or Lot 3.
Lot No: 2
II.2.1) Title
Claims Handling and Related Services
II.2.2) Additional CPV code(s)
66000000
66510000
66511000
66512000
66513000
66513100
66514000
66514100
66514110
66514120
66514130
66514140
66514150
66515000
66515100
66515200
66515300
66515400
66515410
66515411
66516000
66516100
66516200
66516300
66516400
66516500
66517000
66517300
66518000
66518100
66518200
66518300
66519000
66519200
66519300
66519310
66519500
66519600
66700000
66710000
66720000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
Insurance brokerage and associated services, typically including cover for the following
classes of insurance: Liability, Property, Motor, Insurance and Travel. Insurance
brokerage and associated services, a broad range of services a typical example will
include: Assurance services, Audits, Claims Handling, Consultancy, Courtesy car and
relief vehicle, Incident investigation and Loss analysis / forecasting. Compensation
claims handling and associated services.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 40
Price
/ Weighting:
60
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Bidders had the opportunity to tender a bid for all of the Lots 1, 2 and 3. However, they were not be awarded a place on both Lot 1 and Lot 3. If the tender was successful for both of these Lots we used the selected preference to award to either Lot 1 or Lot 3.
Lot No: 3
II.2.1) Title
Insurance Service Providers and Related Services
II.2.2) Additional CPV code(s)
66000000
66510000
66511000
66512000
66513000
66513100
66514000
66514100
66514110
66514120
66514130
66514140
66514150
66515000
66515100
66515200
66515300
66515400
66515410
66515411
66516000
66516100
66516200
66516300
66516400
66516500
66517000
66517300
66518000
66518100
66518200
66518300
66519000
66519200
66519300
66519310
66519500
66519600
66700000
66710000
66720000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
Insurance brokerage and associated services, typically including cover for the following classes (nature and quantity of insurance: Liability, Property, Motor, Insurance and Travel. Insurance brokerage and works, supplies or services associated services, a broad range of services a typical example will include: Assurance or indication of needs and services, Audits, Claims Handling, Consultancy, Courtesy car and relief vehicle, Incident requirements) investigation and Loss analysis/forecasting. Compensation claims handling and associated services.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 40
Price
/ Weighting:
60
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Bidders had the opportunity to tender a bid for all of the Lots 1, 2 and 3. However, they were not awarded a place on both Lot 1 and Lot 3. If the tender was successful for both of these Lots, your selected preference were used to award to either Lot 1 or Lot 3.
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2023/S 000-014211
Section V: Award of contract
Lot No: 1
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
28/11/2023
V.2.2) Information about tenders
Number of tenders received: 23
Number of tenders received from SMEs: 12
Number of tenders received by electronic means: 23
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
See Contracts Finder Notice for full supplier list
9th Floor, The Capital, Old Hall Street
Liverpool
L3 9PP
UK
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 600 000 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
The value provided in Section II.1.7 is only an estimate. We cannot guarantee to suppliers any business through this Commercial Agreement. As part of this contract award notice the following can be accessed at:
https://www.find-tender.service.gov.uk/Notice/014211-2023
1) Redacted Commercial Agreement
2) List of Successful Suppliers
3) Approved Customer list
4) Transparency Agenda
On 02/04/2014, Government introduced its Government Security Classifications (GSC) scheme which replaced Government Protective Marking Scheme (GPMS). A key aspect is the reduction in the number of security classifications used. All bidders were required to make themselves aware of the changes as it may impact this requirement.
This link provides information on the GSC at:
https://www.gov.uk/government/publications/government-security- classifications
Cyber Essentials is a mandatory requirement for Central Government contracts which involve handling personal information or provide certain ICT products/services. Government is taking steps to reduce the levels of cyber security risk in its supply chain through the Cyber Essentials scheme. The scheme defines a set of controls which, when implemented, will provide organisations with basic protection from the most prevalent forms of threat coming from the internet. To participate in this procurement, bidders were required to demonstrate they comply with the technical requirements prescribed by Cyber Essentials, for services under and in connection with this procurement.
https://www.contractsfinder.service.gov.uk/Notice/c0bd087d-9e66-4807-a88b-22d4b975470b
VI.4) Procedures for review
VI.4.1) Review body
The Minister for the Cabinet Office acting through Crown Commercial Service
9th Floor, The Capital, Old Hall Street
Liverpool
L3 9PP
UK
Telephone: +44 3454102222
E-mail: supplier@crowncommercial.gov.uk
Internet address(es)
URL: https://www.crowncommercial.gov.uk/
VI.4.2) Body responsible for mediation procedures
The Minister for the Cabinet Office acting through Crown Commercial Service
9th Floor, The Capital, Old Hall Street
Liverpool
L3 9PP
UK
Telephone: +44 3454102222
E-mail: supplier@crowncommercial.gov.uk
VI.5) Date of dispatch of this notice
19/12/2023