Contract notice
Section I: Contracting
authority
I.1) Name and addresses
Victoria and Albert Museum
Cromwell Road, South Kensington
London
SW7 2RL
UK
Telephone: +44 2079422229
E-mail: procurement@vam.ac.uk
NUTS: UKI3
Internet address(es)
Main address: https://www.vam.ac.uk/
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://www.delta-esourcing.com/tenders/UK-UK-London:-Custom-software-development-services./88JRY5UBQ7
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://www.delta-esourcing.com/respond/88JRY5UBQ7
Tenders or requests to participate must be sent to the abovementioned address
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Recreation, culture and religion
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Revolutionising Access to V&A Collections not on Display - Order an Object Technical Solution Project
Reference number: VA/CON/38/23
II.1.2) Main CPV code
72230000
II.1.3) Type of contract
Services
II.1.4) Short description
We are looking for a supplier with a passion for delivering user-centred technology solutions that effect real change. The successful contractor will deliver a technical solution for Order an Object, centred around Microsoft Field Service, including the public portal that will allow members of the public to book the objects they want to come and see, and deliver a bookings management solution to the museum’s Collections Access team, to establish new Order an Object public services.
II.1.5) Estimated total value
Value excluding VAT:
630 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.3) Place of performance
NUTS code:
UKI
Main site or place of performance:
LONDON
II.2.4) Description of the procurement
The V&A is seeking to appoint a supplier to work closely with the Order an Object project team to develop a technical solution for the Order an Object Service. This technical solution will enable the public to ‘order an object’, i.e. to book an appointment to have an encounter with objects of their choosing from the V&A collections at one of our available sites.
The V&A has chosen Dynamics 365 Field Service as the primary application in which the solution is to be delivered, with the use of additional Microsoft applications where required to meet any additional functionality.
The Contract is for:
The discovery, design, development and implementation phases for the Order an Object Technical Solution using Dynamics 365 Field Service, provided on a fixed fee basis which should be reflected in the price tendered.
The licenses, and support for a period of up to seven years from the ‘go live’ date subject to break clauses.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 84
This contract is subject to renewal: No
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
Yes
Description of options:
The contract shall have an annual break clause.
The contract shall include the option for additional relevant services, such as further integration or project work
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
The value specified in this notice is an estimate based on the full seven year term with all options taken. Tenderers should not use this as a guide and must submit competitive pricing based on the Brief and associated documents within the tender pack.
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
III.2) Conditions related to the contract
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
22/01/2024
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 3 (from the date stated for receipt of tender)
IV.2.7) Conditions for opening of tenders
Date:
22/01/2024
Local time: 12:30
Place:
Electronically
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.3) Additional information
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
For more information about this opportunity, please visit the Delta eSourcing portal at:
<a href="https://www.delta-esourcing.com/tenders/UK-UK-London:-Custom-software-development-services./88JRY5UBQ7" target="_blank">https://www.delta-esourcing.com/tenders/UK-UK-London:-Custom-software-development-services./88JRY5UBQ7</a>
To respond to this opportunity, please click here:
<a href="https://www.delta-esourcing.com/respond/88JRY5UBQ7" target="_blank">https://www.delta-esourcing.com/respond/88JRY5UBQ7</a>
GO Reference: GO-20231219-PRO-24806031
VI.4) Procedures for review
VI.4.1) Review body
Victoria and Albert Museum
Cromwell Road
Kensington
SW7 2RL
UK
Telephone: +44 2079422229
VI.5) Date of dispatch of this notice
19/12/2023