Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
NHS Business Services Authority
Stella House, Goldcrest Way, Newburn Riverside
Newcastle upon Tyne
NE15 8NY
UK
Contact person: NHSBSA Commercial Services
E-mail: commercialservicesteam@nhsbsa.nhs.uk
NUTS: UKC22
Internet address(es)
Main address: https://www.nhsbsa.nhs.uk/
Address of the buyer profile: https://www.nhsbsa.nhs.uk/
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
22_02_04 NHS Prescriptions, Cards & Print
Reference number: C76509
II.1.2) Main CPV code
79824000
II.1.3) Type of contract
Services
II.1.4) Short description
This framework agreement is for the NHSBSA and wider health family to provide and distribute secure forms, non secure forms, personalised printed products, NHS Cards, Health Insurance Cards.<br/>The Supplier will provide an online ordering portal and customer contact centre with catalogues to order secure and non secure forms:<br/><br/>The framework will be accessible by other Ordering Organisations:<br/>1) the NHS Business Services Authority (NHSBSA) and its successor bodies;<br/>1) NHS organisations in England and Wales. NHS Scotland and Health & Social Care Northern Ireland and any Crown Dependency which may join this Contract during its term.<br/>3) Department of Health and Social Care bodies and NHS bodies in existence at the time of this tender and those created under any NHS restructure; private sector organisations wishing to purchase permitted NHS printed products and wishing to use associated services (e.g private provider organisations);<br/>4) public sector bodies wishing to purchase permitted NHS printed products and wishing to use associated services;<br/>5) voluntary and third sector bodies and charities wishing to purchase permitted NHS printed products and wishing to use associated services; and<br/>6) Members of the Public wishing to receive individual HwHC products.<br/>Products purchased by Authorised Users which provide clinical or support services to NHS patients such as NHS England, NHS Wales and a range of other health organisations; including but not limited to Local Authorities, NHS Trusts, NHS Foundation Trusts, Integrated Care Boards, Health Boards, NHS Provider Organisations, Community Dentists, Pharmacists and Opticians, NHS Employers and the NHS in Scotland and Northern Ireland are to be ordered via the Supplier's online portal. The online ordering portal is accessed by in excess of 1k ordering organisations and more than 7.4k individual customers.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
125 846 418.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
85100000
22458000
64216200
79824000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
This framework agreement is for the NHSBSA and wider health family to provide secure forms, non secure forms, personalised printed products, NHS Cards and Health Insurance Cards.<br/>The current requirement is to provide an agreement to produce and distribute personalised cards and/or paper certificates and/or digital exemptions and/or documentation for:<br/><br/>- Medical Exemption (Medex)<br/>- Tax Credits (TC)<br/>- European Health Insurance Card (EHIC)<br/>- Global Health Insurance Card (GHIC)<br/>- NHS Pension payroll information<br/>- Covid Pass<br/><br/>To provide an online ordering portal and customer contact centre with catalogues to order secure and non secure forms:<br/><br/>The Secure catalogue consists of prescription forms used in England and Wales and can either be personalised pads or non-personalised single sheets.<br/><br/>The Non-Secure catalogue consists of national products used across the NHS; these range from dental record cards to specialist neonatal screening cards, multipart patient record and information packs. In addition, the Help with Health Costs catalogue consists of a number of leaflets, posters and application forms which enable certain patients to receive financial assistance with elements of their healthcare.
II.2.5) Award criteria
Quality criterion: quality - technical
/ Weighting: 50%
Quality criterion: quality - Social Value
/ Weighting: 10%
Price
/ Weighting:
40%
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2023/S 000-008499
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
15/12/2023
V.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
XEROX (UK) LIMITED
00330754
Building 4 Uxbridge Business Park, Sanderson Road
Uxbridge
UB8 1DH
UK
Telephone: +49 1895251133
E-mail: UXB.Bidteam@xerox.com
NUTS: UK
Internet address(es)
URL: http://www.xerox.com
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
Lowest offer:
125 846 418.00
GBP
/ Highest offer:
125 846 418.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
NHS Business Services Authority
Stella House, Goldcrest Way
Newcastle Upon Tyne
NE15 8NY
UK
E-mail: nhsbsa.commercialservicesteam@nhs.net
Internet address(es)
URL: https://www.nhsbsa.nhs.uk/
VI.4.4) Service from which information about the review procedure may be obtained
NHS Business Services Authority
Stella House, Goldcrest Way
Newcastle Upon Tyne
NE15 8NY
UK
E-mail: nhsbsa.commercialservicesteam@nhs.net
Internet address(es)
URL: https://www.nhsbsa.nhs.uk/
VI.5) Date of dispatch of this notice
21/12/2023