Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Museum of London
150 London Wall
London
EC2Y 5HN
UK
Telephone: +44 0278145676
E-mail: procurement@museumoflondon.org.uk
NUTS: UKI31
Internet address(es)
Main address: www.museumoflondon.org.uk
I.4) Type of the contracting authority
Other: Museum
I.5) Main activity
Recreation, culture and religion
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Development and Design Services: Website, collections online, ticket purchase path & Customer Relationship Management (CRM)
Reference number: MOLDT0001
II.1.2) Main CPV code
72000000
II.1.3) Type of contract
Services
II.1.4) Short description
As part of the Museum of London's Digital Transformation Strategy, the Museum is looking to procure service providers to work with us in delivering a new website with collections online, ticket purchase path and CRM. We have identified five key workstreams as priorities as part of this strategy and as such are looking for potential supplier(s) to deliver these services, either wholly or in parts.
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
460 000.00
GBP
II.2) Description
Lot No: 1
II.2.1) Title
Website: UX and Visual Design
II.2.2) Additional CPV code(s)
72413000
II.2.3) Place of performance
NUTS code:
UKI
Main site or place of performance:
LONDON
II.2.4) Description of the procurement
Provision of services to provide UX and Visual Design for the Museum of London website.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 55
Cost criterion: Cost
/ Weighting: 15
II.2.11) Information about options
Options:
Yes
Description of options:
The Contracting Authority reserves the right to consider the following options; a. vary any final contract to combine services provided by this lot with any other lot should it prove technically and economically advantageous to do so
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/P6PJCF8Y4Y
Lot No: 2
II.2.1) Title
Website: Back-end Technical Development and Front-end Design of Website Content Management System
II.2.2) Additional CPV code(s)
72000000
II.2.3) Place of performance
NUTS code:
UKI
Main site or place of performance:
LONDON
II.2.4) Description of the procurement
This procurement is for a prospective supplier to provide full service in the technical development (Back-end) and design (Front-end) of the Museum of London's Website Content Management System.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 65
Cost criterion: Cost
/ Weighting: 15
II.2.11) Information about options
Options:
Yes
Description of options:
The Contracting Authority reserves the right to consider the following options; a. confirm an ongoing maintenance contract with the successful service provider for a min period of 12 months b. extend any ongoing maintenance contract/service level agreement for two further 12 month periods c. vary any final contract to combine services provided by this lot with any other lot should it prove technically and economically advantageous to do so
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 3
II.2.1) Title
Ticket Purchase Path: UX and Visual Design of Ticket Purchase Path System
II.2.2) Additional CPV code(s)
72413000
II.2.3) Place of performance
NUTS code:
UKI
Main site or place of performance:
LONDON
II.2.4) Description of the procurement
This procurement is for services to provide visual design of Museum of London's ticket purchase path system.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 55
Cost criterion: Cost
/ Weighting: 15
II.2.11) Information about options
Options:
Yes
Description of options:
The Contracting Authority reserves the right to consider the following options; a. vary any final contract to combine services provided by this lot with any other lot should it prove technically and economically advantageous to do so
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 4
II.2.1) Title
Ticket Purchase Path: Back-end technical development and front-end design services
II.2.2) Additional CPV code(s)
72413000
II.2.3) Place of performance
NUTS code:
UKI
Main site or place of performance:
LONDON
II.2.4) Description of the procurement
This procurement is for the delivery of design (Front-end) and technical (Back-end) development of the Museum's ticket purchase path system
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 65
Cost criterion: Cost
/ Weighting: 15
II.2.11) Information about options
Options:
Yes
Description of options:
The Contracting Authority reserves the right to consider the following options; a. confirm an ongoing maintenance contract with the successful service provider for a min period of 12 months b. extend any ongoing maintenance contract/service level agreement for two further 12 month periods c. vary any final contract to combine services provided by this lot with any other lot should it prove technically and economically advantageous to do so
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 5
II.2.1) Title
Customer Relationship Management Configuration
II.2.2) Additional CPV code(s)
48445000
II.2.3) Place of performance
NUTS code:
UKI
Main site or place of performance:
LONDON
II.2.4) Description of the procurement
This procurement is for services to provide integration and configuration of the Museum's Customer Relationship Management System with the Museum's website and ticket purchase path.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 65
Cost criterion: Cost
/ Weighting: 15
II.2.11) Information about options
Options:
Yes
Description of options:
The Contracting Authority reserves the right to consider the following options; a. confirm an ongoing maintenance contract with the successful service provider for a min period of 12 months b. extend any ongoing maintenance contract/service level agreement for two further 12 month periods c. vary any final contract to combine services provided by this lot with any other lot should it prove technically and economically advantageous to do so
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Restricted procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2023/S 000-001632
Section V: Award of contract
Lot No: 1
Title: Website: UX and Visual Design
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
15/06/2023
V.2.2) Information about tenders
Number of tenders received: 8
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Bureau Consulting Limited
07948700
Kalculus, 119 Marylebone Road
London
UK
NUTS: UKI
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 50 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 2
Title: Website: Back-end Technical Development and Front-end Design of Website Content Management System
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
05/09/2023
V.2.2) Information about tenders
Number of tenders received: 8
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Torchbox Ltd
03983354
The Top Floor, Southill Barn
Oxfordshire
OX7 3EW
UK
NUTS: UKJ14
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 389 929.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 3
Title: Ticket Purchase Path: UX and Visual Design of Ticket Purchase Path System
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
01/06/2023
V.2.2) Information about tenders
Number of tenders received: 7
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Bureau Consulting Limited
07948700
Kalculus, 119 Marlylebone Road
London
NW1 5PU
UK
NUTS: UKI
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 20 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 4
Title: Ticket Purchase Path: Back-end technical development and front-end design services
A contract/lot is awarded:
No
V.1 Information on non-award
The contract/lot is not awarded
No tenders or requests to participate were received or all were rejected
Section V: Award of contract
Lot No: 5
Title: Customer Relationship Management Configuration
A contract/lot is awarded:
No
V.1 Information on non-award
The contract/lot is not awarded
No tenders or requests to participate were received or all were rejected
Section VI: Complementary information
VI.3) Additional information
To view this notice, please click here:
<a href="https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=832355096" target="_blank">https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=832355096</a>
GO Reference: GO-20231229-PRO-24863097
VI.4) Procedures for review
VI.4.1) Review body
Museum of London
150 London Wall
London
EC27 5HN
UK
VI.5) Date of dispatch of this notice
29/12/2023