Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
UNIVERSITY OF SOUTHAMPTON
10007158
UNIVERSITY ROAD
SOUTHAMPTON
SO171BJ
UK
Contact person: Emma Raddon
Telephone: +44 2380595000
E-mail: procurement@soton.ac.uk
NUTS: UKJ32
Internet address(es)
Main address: https://www.southampton.ac.uk/
Address of the buyer profile: https://in-tendhost.co.uk/universityofsouthampton/aspx/Home
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Education
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Provision of a 'Student SuperApp' including design, implementation and support services
Reference number: 2024UoS-1255
II.1.2) Main CPV code
48000000
II.1.3) Type of contract
Supplies
II.1.4) Short description
MySouthampton is an app designed to meet the needs of (principally) students for 'information and services on the go'. Primarily designed for use on mobile devices, the app also presents on desktop. As part of the University's digital transformation programme, we seek to procure an upgrade/replacement for the
current app that will provide users with enhanced features, performance and user experience. The primary user group for the app will be University of Southampton students. We currently have 24,000 students and this number might be expected to grow by 4% a year over the period of the contract, reaching perhaps 28,000 by April 2028. The current MySouthampton app achieved approximately 500,000 menu clicks from users in the month of January 2024. Figures for unique users are not available. The use of the term 'SuperApp' represents a working title and is indicative of our ambition; that the new MySouthampton app should be best-in-class, creating a compelling user experience with features and content to rival the best University student apps currently available. High availability and performance are considered crucial for adoption of the app, and for it to become an indispensable tool for students at the University. The University tendered this opportunity to secure a partner to design, implement and support a student information application.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
1 300 000.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
48190000
72200000
II.2.3) Place of performance
NUTS code:
UKJ32
II.2.4) Description of the procurement
MySouthampton is an app designed to meet the needs of (principally) students for 'information and services on the go'. Primarily designed for use on mobile devices, the app also presents on desktop. As part of the University's digital transformation programme, we seek to procure an upgrade/replacement for the
current app that will provide users with enhanced features, performance and user experience. The primary user group for the app will be University of Southampton students. We currently have 24,000 students and this number might be expected to grow by 4% a year over the period of the contract, reaching perhaps 28,000 by April 2028. The current MySouthampton app achieved approximately 500,000 menu clicks from users in the month of January 2024. Figures for unique users are not available. The use of the term 'SuperApp' represents a working title and is indicative of our ambition; that the new MySouthampton app should be best-in-class, creating a compelling user experience with features and content to rival the best University student apps currently available. High availability and performance are considered crucial for adoption of the app, and for it to become an indispensable tool for students at the University. The University tendered this opportunity to secure a partner to design, implement and support a student information application.
II.2.5) Award criteria
Quality criterion: Non-functional Requirements: Mandatory
/ Weighting: Pass/Fail
Quality criterion: Functional Requirements
/ Weighting: 30%
Quality criterion: Implementation and Support
/ Weighting: 25%
Quality criterion: Sustainability and Cost Certainty
/ Weighting: 15%
Cost criterion: Cost criterion
/ Weighting: 30%
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2024/S 000-016892
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
01/12/2024
V.2.2) Information about tenders
Number of tenders received: 13
Number of tenders received from SMEs: 10
Number of tenders received by electronic means: 13
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
LearningMate Solutions (UK) Limited
5494091
1 Doughty Street
London
WC1N 2PH
UK
NUTS: UKI
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 1 300 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
University of Southampton
Southampton
UK
VI.5) Date of dispatch of this notice
17/12/2024