Scope
Procurement reference
C324/2025/2026
Procurement description
This procurement exercise is being conducted on behalf of the Welsh Government to establish a contract for an Information and Advice Quality Framework. The tender was originally published in September 2025, however the procurement was terminated and is now being retendered.
The IAQF was published in 2019 and many independently owned Advice Quality Standards operating in the UK have now applied for and been awarded IAQF Approved Accrediting Body status. An advice provider in Wales, who holds a quality standard awarded by an IAQF accredited body, is able to display the IAQF logo, demonstrating that their service has been independently assessed as meeting the Welsh Government’s expectations of a quality assured advice service. The IAQF continues to seek to provide a consistent approach to ensuring and assuring quality information, advice and guidance for the people of Wales. The successful bidder will be required to a provide a range of support services through the new contract which will include: • Management of all processes relating to the successful operation of the Information and Advice Quality Framework for Wales (IAQF) Independent Assessment Service. • Managing the reassessment process of existing IAQF Accredited Bodies for Standards Owners who wish to become quality assured under an Advice Quality Standard with the IAQF.• Provide guidance, support and advice to Standard Owners. • Develop and implement a Wales wide communication strategy to raise awareness of the IAQF amongst stakeholders,• Engage with other funders of advice services, including local authorities, to promote and encourage the use of Welsh Government’s approach and only fund advice providers who hold an Advice Quality Standard awarded by an IAQF Accredited Body.• Deliver advice and practical support to advice service providers, helping them apply for a quality standard for the first time. • Provide expert advice to Welsh Government to improve the service. • Explore options and share findings with Welsh Government on ways to support smaller providers to prepare for and/or undergo the audit processes to gain accreditation to an Advice Quality Standard.
The successful bidder will be awarded an initial 12-month contract with options to extend for a further 12 + 12 months for up to a maximum of 3 years.
Total value (estimated, excluding VAT)
240000 GBP to 240000GBP
Contract dates (estimated)
02 March 2026, 00:00AM to 30 November 2026, 23:59PM
Extension end date (if all the extensions are used): 30 November 2028
Contracting authority
Llywodraeth Cymru / Welsh Government
Identification register:
Address 1: Gwasanaethau Caffael Corfforaethol / Corporate Procurement Services
Town/City: Cardiff
Postcode: CF10 3NQ
Country: United Kingdom
Website: http://gov.wales
Public Procurement Organisation Number: PQYQ-3841-BHTP
Contact name: Kate Smith
Email: kate.smith@gov.wales
Telephone: +447432665031
Organisation type: Public authority - central government
Devolved regulations that apply: Wales
Procedure
Procedure type
Open procedure
Is the total value above threshold?
Above threshold
Lots
Divided into 1 lots
Lot number: 1
CPV classifications
- 79212000 - Auditing services
- 79400000 - Business and management consultancy and related services
- 85300000 - Social work and related services
Lot value (estimated)
240000 GBP Excluding VAT
288000 GBP Including VAT
Sustainability
Small and medium-sized enterprises (SME)
Voluntary, community and social enterprises (VCSE)
Contract start date (estimated)
02 March 2026, 00:00AM
Contract end date (estimated)
30 November 2026, 23:59PM
Extension end date (estimated)
30 November 2028, 23:59PM
Can the contract be extended?
Yes
Description of extensions
The Contract will be for a 12 month term options to extend for a further 12 +12 months.
Participation
Conditions of participation
See tender documents
Conditions of participation
See tender documents
Award criteria
Type: quality
Name
Service Delivery
Description
Service Delivery - see tender documents
Weighting: 30.00
Weighting type: percentageExact
Type: quality
Name
Contract Management
Description
Contract Management
Weighting: 20.00
Weighting type: percentageExact
Type: quality
Name
Sustainability
Description
Sustainability
Weighting: 20.00
Weighting type: percentageExact
Type: price
Name
Price
Description
Total Price
Weighting: 30.00
Weighting type: percentageExact
Contract terms and risks
Payment terms
Please see tender documents
Description of risks to contract performance
Please see tender documents
Tender submission deadline
09 January 2026, 14:00PM
Enquiry deadline
06 January 2026, 14:00PM
Date of award of contract
30 January 2026, 23:59PM
Submission address and any special instructions
E-Tender Information:https://etenderwales.bravosolution.co.uk- The first person from your Organisation to use the Platform will be required to register on behalf of the Organisation.- Registration involves accepting a User Agreement, and providing basic information about your Organisation and about the Userperforming the Registration.- On registering on the Platform the Super User will select a Username and will receive a password.- The Password will be sent by e-mail to the email address that was specified in the User Details section of the Registration page.- In order to log-in to the Platform please enter your Username and Password.- Note: If you forget your Password then visit the homepage and click “Forgot your password?”- Registration should only be performed once for each Organisation.- If you think that someone in your Organisation may have already registered on this Platform then you must not register again.- Please contact the person who Registered (i.e. the Super User) in order to arrange access to the Platform.- Contact the Helpdesk immediately if you are unable to contact the Super User (for example if they have left your Organisation).- Note: If your Organisation is already registered on the Platform then you must not make any additional registration. Please contact theHelpdesk to gain access to the Platform.- Tenders must be uploaded to the BravoSolution portal by 14:00. Late bids will not be accepted.How To Find The ITT:- Once logged in you must click on ‘ITT’s Open to all Suppliers’- The e-tender references for this contract are: project_60468 and itt_120006- Click on the title to access summary details of the contract. If you are still interested in submitting a tender, click the 'Express an Interest'button. This will move the ITT from the ‘Open to all Suppliers’ area to the ‘My ITT’s’ on the home page.- You will then see the full details of the ITT in the qualification and technical envelopes along with any relevant documents in the‘Attachments’ area.- Any questions on the ITT, please use the ‘Messages’ area to contact the buyer directly – Please do not contact the named person at the topof this notice.NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest onSell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=105095(WA Ref:107985)The buyer considers that this contract is suitable for consortia.
May tenders be submitted electronically?
Yes
Languages that may be used for submission
Tender submission deadline
09 January 2026, 14:00PM
Enquiry deadline
06 January 2026, 14:00PM
Date of award of contract
30 January 2026, 23:59PM
Submission address and any special instructions
E-Tender Information:https://etenderwales.bravosolution.co.uk- The first person from your Organisation to use the Platform will be required to register on behalf of the Organisation.- Registration involves accepting a User Agreement, and providing basic information about your Organisation and about the Userperforming the Registration.- On registering on the Platform the Super User will select a Username and will receive a password.- The Password will be sent by e-mail to the email address that was specified in the User Details section of the Registration page.- In order to log-in to the Platform please enter your Username and Password.- Note: If you forget your Password then visit the homepage and click “Forgot your password?”- Registration should only be performed once for each Organisation.- If you think that someone in your Organisation may have already registered on this Platform then you must not register again.- Please contact the person who Registered (i.e. the Super User) in order to arrange access to the Platform.- Contact the Helpdesk immediately if you are unable to contact the Super User (for example if they have left your Organisation).- Note: If your Organisation is already registered on the Platform then you must not make any additional registration. Please contact theHelpdesk to gain access to the Platform.- Tenders must be uploaded to the BravoSolution portal by 14:00. Late bids will not be accepted.How To Find The ITT:- Once logged in you must click on ‘ITT’s Open to all Suppliers’- The e-tender references for this contract are: project_60468 and itt_120006- Click on the title to access summary details of the contract. If you are still interested in submitting a tender, click the 'Express an Interest'button. This will move the ITT from the ‘Open to all Suppliers’ area to the ‘My ITT’s’ on the home page.- You will then see the full details of the ITT in the qualification and technical envelopes along with any relevant documents in the‘Attachments’ area.- Any questions on the ITT, please use the ‘Messages’ area to contact the buyer directly – Please do not contact the named person at the topof this notice.NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest onSell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=105095(WA Ref:107985)The buyer considers that this contract is suitable for consortia.
May tenders be submitted electronically?
Yes
Languages that may be used for submission
Documents
Document type
Bidding documents
Description
All documents are available in etenderwales. Project_60468 Itt_121689
Document type
Technical specifications
Description
See Tender documents
Document type
Conflict of interest
Description
Not published