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UK7

TRIV2025-04 Out of Hours Lifeline Services

  • First published: 11 December 2025
  • Last modified: 11 December 2025
  • Version: 1
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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-05f39d
Published by:
Trivallis
Authority ID:
AA0787
Publication date:
11 December 2025
Deadline date:
-
Notice type:
UK7
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Trivallis manages 23 sheltered housing schemes, 2 supported housing projects and 9 supported homes, employing a team of scheme coordinators and support staff, to provide housing management and support services to our tenants.

The sheltered and supported housing schemes have door entry systems, hard wired fire alarm systems and warden call systems that link into the central control systems, along with approx. 35 dispersed alarms in the bungalows at the sheltered schemes.

Staff in our sheltered schemes largely work between the hours of 09:00 and 17:00 hours Monday to Friday, with each member of the team covering a number of schemes. Out of hours and at weekends, there is a member of staff on call to deal with any emergencies when needed, however for the wellbeing of residents an out of hours service is provided to residents in addition to Trivallis staff cover.

After a request for quotation process was undertaken, Trivallis awarded a contract to LLESIANT DELTA WELLBEING LTD for Lifeline Monitoring and Door Entry Services.

This is a below PA23 threshold contract.

Full notice text

Scope

Procurement reference

TRIV2025-04

Procurement description

Trivallis manages 23 sheltered housing schemes, 2 supported housing projects and 9 supported homes, employing a team of scheme coordinators and support staff, to provide housing management and support services to our tenants.

The sheltered and supported housing schemes have door entry systems, hard wired fire alarm systems and warden call systems that link into the central control systems, along with approx. 35 dispersed alarms in the bungalows at the sheltered schemes.

Staff in our sheltered schemes largely work between the hours of 09:00 and 17:00 hours Monday to Friday, with each member of the team covering a number of schemes. Out of hours and at weekends, there is a member of staff on call to deal with any emergencies when needed, however for the wellbeing of residents an out of hours service is provided to residents in addition to Trivallis staff cover.

After a request for quotation process was undertaken, Trivallis awarded a contract to LLESIANT DELTA WELLBEING LTD for Lifeline Monitoring and Door Entry Services.

This is a below PA23 threshold contract.

Contracting authority

Trivallis

Identification register:

  • GB-PPON

Address 1: Ty Pennant

Town/City: Pontypridd

Postcode: CF37 2SW

Country: United Kingdom

Website: www.trivallis.co.uk

Public Procurement Organisation Number: PYMX-8256-GLPM

Contact name: Procurement Team

Email: procurement@trivallis.co.uk

Organisation type: Public authority - sub-central government

Devolved regulations that apply: Wales

Supplier

LLESIANT DELTA WELLBEING LTD

Identification register:

  • GB-PPON

Address 1: Eastgate

Town/City: Llanelli

Postcode: SA15 3YF

Country: United Kingdom

Public Procurement Organisation Number: PRJH-1719-LVVQ

Email: billy.jones@deltawellbeing.org.uk

Type:

  • SME
  • Voluntary, community and social enterprises (VCSE)

Procedure

Procedure type

Below threshold - limited competition

Contract

Lifeline Monitoring and Door Entry Services

ID: 1

Is the total value above threshold?

Below threshold

Date the contract will be signed (estimated)

10 October 2025, 00:00AM

Contract dates (estimated)

10 October 2025, 00:00AM to 30 September 2027, 23:59PM

Extension end date (if all the extensions are used): 30 September 2028

Can this contract be extended?: Yes

Renewal description:

By mutual agreement, depending on contract performance.

Lots

Divided into 1 lots

Lot number: 1 Status: Complete

Coding

Commodity categories

ID Title Parent category
64210000 Telephone and data transmission services Telecommunications services

Delivery locations

ID Description
1022 Cardiff and Vale of Glamorgan
1015 Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)

About the buyer

Main contact:
n/a
Admin contact:
n/a
Technical contact:
n/a
Other contact:
n/a

Further information

Date Details

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.