Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
West Midlands Ambulance Service University NHS FT
RYA
Trust HQ, Millennium Point, Waterfront Way,
Brierley Hill
DY51LX
UK
Contact person: Laura Johnson
E-mail: laura.johnson@wmas.nhs.uk
NUTS: UKG36
Internet address(es)
Main address: www.wmas.nhs.uk
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Inbound Routing Platform
Reference number: 0714-25-W
II.1.2) Main CPV code
32524000
II.1.3) Type of contract
Supplies
II.1.4) Short description
Inbound routing platform for calls
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
178 346.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
Brierley Hill, West Midlands
II.2.4) Description of the procurement
inbound routing platform for calls
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 400
Quality criterion: Price
/ Weighting: 600
Price
/ Weighting:
600
II.2.11) Information about options
Options:
Yes
Description of options:
up to 24 months in 2 x 12 monthly increments
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
The procurement falls outside the scope of application of the Directive
Explanation
The procurement was published as a further competition process using the CCS FW RM6116 lot 4b inbound telephoney service.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
08/12/2025
V.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Vodafone in Health
01471587
Newbury
Berkshire
RG14 2 FN
UK
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 178 346.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
West Midlands Ambulance Service University NHS FT
Trust HQ, Millennium Point, Waterfront Way,
Brierley Hill
DY5 1LX
UK
VI.5) Date of dispatch of this notice
10/12/2025