Skip to main content

We've saved some files called cookies on your device. These cookies are:

  • essential for the site to work
  • to help improve our website by collecting and reporting information on how you use it

We would also like to save some cookies to help tailor communications.

BETA
You're viewing an updated version of this service - your feedback will help us to improve it.

Contract Award Notice

Interpretation and Translation Services

  • First published: 12 December 2025
  • Last modified: 12 December 2025
  • Version: N/A
  • Record interest

     

  • This file may not be fully accessible.

  •  

Information icon

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
NHS Shared Business Services Limited
Authority ID:
AA82666
Publication date:
12 December 2025
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

NHS Shared Business Services act in an Agency capacity for and on behalf of its customers (Approved Organisations) - existing and new. These comprise of NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) along with any other public or private sector bodies which NHS SBS authorises to use the resulting Framework Agreement.

NHS SBS has put in place a Framework Agreement for the provision of Interpretation and Translation Services and related Goods and Services for the Public Sector to be used by NHS SBS Approved Organisations.

Our Approved Organisation list can be found on:

https://www.sbs.nhs.uk/services/framework-agreements-categories/

The framework includes Face to Face translation, British Sign Language (BSL), Telephone Interpretation, Document Translation and ancillary services, Video Interpretation and a One Stop Shop for Managed Services.

Lot 1 - Face to Face (Spoken Language)

Lot 2 - British Sign Language (BSL)

Lot 3 - Telephone Interpreting

Lot 4 - Document Translation and Ancillary Services

Lot 5 - Video Interpretation

Lot 6 - One Stop Shop (Managed Service)

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

NHS Shared Business Services Limited

05280446

Three Cherry Trees Lane

Hemel Hempstead

HP27AH

UK

E-mail: nsbs.categorymanagementsourcing@nhs.net

NUTS: UKH23

Internet address(es)

Main address: https://www.sbs.nhs.uk/

I.4) Type of the contracting authority

Other: Public Sector Framework Provider https://www.sbs.nhs.uk/nhs-sbs-about-us

I.5) Main activity

Health

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Interpretation and Translation Services

Reference number: SBS10519

II.1.2) Main CPV code

79540000

 

II.1.3) Type of contract

Services

II.1.4) Short description

NHS Shared Business Services act in an Agency capacity for and on behalf of its customers (Approved Organisations) - existing and new. These comprise of NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) along with any other public or private sector bodies which NHS SBS authorises to use the resulting Framework Agreement.

NHS SBS has put in place a Framework Agreement for the provision of Interpretation and Translation Services and related Goods and Services for the Public Sector to be used by NHS SBS Approved Organisations.

Our Approved Organisation list can be found on:

https://www.sbs.nhs.uk/services/framework-agreements-categories/

The framework includes Face to Face translation, British Sign Language (BSL), Telephone Interpretation, Document Translation and ancillary services, Video Interpretation and a One Stop Shop for Managed Services.

Lot 1 - Face to Face (Spoken Language)

Lot 2 - British Sign Language (BSL)

Lot 3 - Telephone Interpreting

Lot 4 - Document Translation and Ancillary Services

Lot 5 - Video Interpretation

Lot 6 - One Stop Shop (Managed Service)

II.1.6) Information about lots

This contract is divided into lots: Yes

II.1.7) Total value of the procurement

Value excluding VAT: 73 000 000.00  GBP

II.2) Description

Lot No: 1

II.2.1) Title

Face to Face (Spoken Language)

II.2.2) Additional CPV code(s)

79530000

II.2.3) Place of performance

NUTS code:

UK

II.2.4) Description of the procurement

Lot 1 is for the provision of Face-to-Face Interpretation and Translation Services, the awarded Suppliers have demonstrated that they are able to supply spoken word interpreters, across a range of languages for varied public sector language requirements. This could include interpreters with language specialisms including legal, medical, pharmaceutical, financial, IT, media, trauma, children, education, mental health, transportation, engineering, procurement, marketing, housing, benefits, immigration, defence, security, technical and government (central and local), in connection with the Procurement

II.2.5) Award criteria

Price

II.2.11) Information about options

Options: Yes

Description of options:

Up to a maximum of 24 month extension

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Price is not the only award criterion, and all criteria are stated only in the procurement documents.

Lot No: 2

II.2.1) Title

British Sign Language (BSL)

II.2.2) Additional CPV code(s)

79530000

II.2.3) Place of performance

NUTS code:

UK

II.2.4) Description of the procurement

Lot 2 is for the provision of British Sign Language services, the awarded Suppliers will supply interpreters or translators able to provide non-verbal communication to the deaf and deaf-blind community for varied public

II.2.5) Award criteria

Price

II.2.11) Information about options

Options: Yes

Description of options:

Up to a maximum of 24 month extension

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Price is not the only award criterion, and all criteria are stated only in the procurement documents.

Lot No: 3

II.2.1) Title

Telephone Interpreting

II.2.2) Additional CPV code(s)

79530000

II.2.3) Place of performance

NUTS code:

UK

II.2.4) Description of the procurement

Lot 3 is for the provision of Telephone Interpretation Services, the awarded Suppliers will provide telephone based spoken word services across a range of common and rare languages for varied public sector customers. The services will be available on a 24-hours a day, 7 days a week, 365 days a year basis to provide full coverage and access to first-person interpretation services, in connection with the call-off contact.

II.2.5) Award criteria

Price

II.2.11) Information about options

Options: Yes

Description of options:

Up to a maximum of 24 month extension

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Price is not the only award criterion, and all criteria are stated only in the procurement documents.

Lot No: 4

II.2.1) Title

Document Translation and Ancillary Services

II.2.2) Additional CPV code(s)

79530000

II.2.3) Place of performance

NUTS code:

UK

II.2.4) Description of the procurement

Lot 4 is for the provision of Document Translation and Ancillary Services, this includes, but is not limited to, website localisation services and transcription services. Awarded Suppliers will provide document translation services across a range of languages across all forms of written texts and performed by qualified translators, machine translated, or a mixture of both with post translation editing. Documents can be varied and may include manuals, handbooks, marketing brochures, flyers, leaflets and letters, website material, guidance or information documents. File formats may include MS Word, MS Excel, MS PowerPoint, and text, RTF, PDF, Quark, Photoshop and Illustrator plus many more in connection with the call-off contact.

II.2.5) Award criteria

Price

II.2.11) Information about options

Options: Yes

Description of options:

Up to a maximum of 24 month extension

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Price is not the only award criterion, and all criteria are stated only in the procurement documents.

Lot No: 5

II.2.1) Title

Video Interpretation

II.2.2) Additional CPV code(s)

79530000

II.2.3) Place of performance

NUTS code:

UK

II.2.4) Description of the procurement

Lot 5 is for the provision of Video Interpreting, the awarded Suppliers will supply the provision of Video Interpretation services as both 'On-Demand' and 'Pre-Booked' services with the ability to use commonly used video conferencing software or bespoke portals from suppliers in connection with the call-off contract.

II.2.5) Award criteria

Price

II.2.11) Information about options

Options: Yes

Description of options:

Up to a maximum of 24 month extension

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Price is not the only award criterion, and all criteria are stated only in the procurement documents.

Lot No: 6

II.2.1) Title

One Stop Shop (Managed Service)

II.2.2) Additional CPV code(s)

79530000

II.2.3) Place of performance

NUTS code:

UK

II.2.4) Description of the procurement

Lot 6 is for the provision of a One Stop Shop Interpretation and Translation Service. This lot enables the provision of comprehensive, managed services that include all aspects of Interpretation and Translation (spoken, BSL, telephone, video, and document translation).

II.2.5) Award criteria

Price

II.2.11) Information about options

Options: Yes

Description of options:

Up to a maximum of 24 month extension

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Price is not the only award criterion, and all criteria are stated only in the procurement documents.

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.3) Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2025/S 000-001556

Section V: Award of contract

Lot No: 1

Contract No: SBS10519

Title: Face to Face (Spoken Language)

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

20/11/2025

V.2.2) Information about tenders

Number of tenders received: 22

Number of tenders received from SMEs: 18

Number of tenders received by electronic means: 22

The contract has been awarded to a group of economic operators: Yes

V.2.3) Name and address of the contractor

AaGlobal Language Services Ltd

4299764

Francis House, 4 Humber Place, Hull Marina

Kingston Upon Hull

HU1 1UD

UK

NUTS: UK

Internet address(es)

URL: www.aaglobal.co.uk

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Absolute Interpreting & Translations Limited

6044167

34-35 Ludgate Hill,

Birmingham

B3 1EH

UK

NUTS: UK

Internet address(es)

URL: http://absolute-interpreting.co.uk/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Acolad UK Ltd

3444614

2nd Floor, 291-299 Borough High Street,

London

SE1 1JG

UK

NUTS: UK

Internet address(es)

URL: https://www.acolad.com/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Axis Recruitment Limited

4827750

88-90 North Sherwood Street

Nottingham

NG1 4EE

UK

NUTS: UK

Internet address(es)

URL: www.axisrec.com

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

DA Languages Limited trading as Dals

6207784

Suite 4a, Statham House, Talbot Road, Stretford

Manchester

M32 0FP

UK

NUTS: UK

Internet address(es)

URL: https://www.dals.co.uk/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

DCVS Trading Ltd

11127666

48 High Street

Hemel Hempstead

HP1 3AF

UK

NUTS: UK

Internet address(es)

URL: www.hertsinterpreting.org

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Digital Interpretations UK Ltd

15569044

2nd Floor College House, 17 King Edwards Road, Ruislip,

London

HA4 7AE

UK

NUTS: UK

Internet address(es)

URL: https://www.tolk.co.uk

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Enable2 Translate Limited trading as Translate One

15443239

Carlton House, Grammar School Street,

Bradford

BD1 4NS

UK

NUTS: UK

Internet address(es)

URL: https://www.translate.one/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Language Empire Ltd.

5535464

Empire House College Road

Rochdale

OL12 6AE

UK

NUTS: UK

Internet address(es)

URL: https://language-empire.co.uk/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Language is Everything Ltd

3464388

Marina Office, 65 Castle St,

Hull

HU1 1SD

UK

NUTS: UK

Internet address(es)

URL: https://www.languageiseverything.com/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Language Line Limited trading as Language Line Solutions

4823110

5th Floor, Queen Elizabeth House, 4 St Dunstan's Hill

London

EC3R 8AD

UK

NUTS: UK

Internet address(es)

URL: https://www.languageline.com/en-gb/

The contractor is an SME: No

V.2.3) Name and address of the contractor

LanguageServicesUK Limited

7760366

Suite 3, Davis House, Lodge Causeway Trading Estate, Lodge Causeway, Fishponds,

Bristol

BS6 3JB

UK

NUTS: UK

Internet address(es)

URL: https://www.lsuk.org/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Migrant Help Trading Limited trading as Clear Voice

5684239

128 City Road,

London

EC1V 2NX

UK

NUTS: UK

Internet address(es)

URL: https://clearvoice.org.uk/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

ONCALL Interpreters Ltd

8848961

63-66 Hatton Garden

London

EC1N 8LE

UK

NUTS: UK

Internet address(es)

URL: www.oncallinterpreters.co.uk

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Papillon Translations Ltd

8991181

167-169 Great Portland Street

London

W1W 5PF

UK

NUTS: UK

Internet address(es)

URL: www.papillontranslations.com

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Prestige Network Limited

2440502

Park View House, 65 London Road, Newbury

Berkshire

RG14 1JN

UK

NUTS: UK

Internet address(es)

URL: www.prestigenetwork.co.uk

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Silent Sounds Communications

8043043

9/10 Manor Courtyard, Hughenden Avenue, High Wycombe,

Buckinghamshire

H13 5RE

UK

NUTS: UK

Internet address(es)

URL: www.silent-sounds.co.uk

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Stockport Interpreting Unit Stockport Metropolitan Borough Council

The Hardman Centre, Hardman Street

Stockport

SK3 0BJ

UK

NUTS: UK

Internet address(es)

URL: www.stockport-interpreting-unit.co.uk

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Supreme Linguistic Services T/A Premium Linguistic Services Limited

9340464

Station House Baltimore Road, Great Barr Business Park

Birmingham

B42 1DY

UK

NUTS: UK

Internet address(es)

URL: https://www.premiumlinguisticservices.com/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

The Language Shop Ltd

8882661

Newham Dockside, 1000 Dockside Road,

London

E16 2U

UK

NUTS: UK

Internet address(es)

URL: www.languageshop.org

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

thebigword Interpreting Services Limited

6232449

Unit 4 Royds Cl,

Leeds

LS12 6LL

UK

NUTS: UK

Internet address(es)

URL: www.thebigword.com

The contractor is an SME: No

V.2.3) Name and address of the contractor

Word360 Limited

5498277

6 The Cloisters, 11-12 George Road, Edgbaston,

Birmingham

B15 1NP

UK

NUTS: UK

Internet address(es)

URL: www.word360.co.uk

The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 73 000 000.00  GBP

V.2.5) Information about subcontracting

Section V: Award of contract

Lot No: 2

Contract No: SBS105189

Title: British Sign Language (BSL)

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

20/11/2025

V.2.2) Information about tenders

Number of tenders received: 29

Number of tenders received from SMEs: 25

Number of tenders received by electronic means: 29

The contract has been awarded to a group of economic operators: Yes

V.2.3) Name and address of the contractor

AaGlobal Language Services Ltd

4299764

Francis House, 4 Humber Place, Hull Marina,

Kingston Upon Hull

HU1 1UD

UK

NUTS: UK

Internet address(es)

URL: www.aaglobal.co.uk

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Absolute Interpreting & Translations Limited

6044167

34-35 Ludgate Hill

Birmingham

B3 1EH

UK

NUTS: UK

Internet address(es)

URL: http://absolute-interpreting.co.uk/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Acolad UK Ltd

3444614

2nd Floor, 291-299 Borough High Street

London

SE1 1JG

UK

NUTS: UK

Internet address(es)

URL: https://www.acolad.com/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Action Deafness

6706042

The Peepul Centre, Orchardson Avenue

Leicester

LE4 6DP

UK

NUTS: UK

Internet address(es)

URL: www.actiondeafness.org.uk

The contractor is an SME: No

V.2.3) Name and address of the contractor

Axis Recruitment Limited

4827750

88-90 North Sherwood Street,

Nottingham

NG1 4EE

UK

NUTS: UK

Internet address(es)

URL: www.axisrec.com

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Bid Services

3124204

Deaf Cultural Centre, Ladywood Road,

Birmingham

B16 8SZ

UK

NUTS: UK

Internet address(es)

URL: www.bid.org.uk

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

DA Languages Limited trading as Dals

6207784

Suite 4a, Statham House, Talbot Road, Stretford,

Manchester

M32 0FP

UK

NUTS: UK

Internet address(es)

URL: https://www.dals.co.uk/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

DCVS Trading Ltd

11127666

48 High Street

Hemel Hempstead

HP1 3AF

UK

NUTS: UK

Internet address(es)

URL: www.hertsinterpreting.org

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Digital Interpretations UK Ltd

15569044

2nd Floor College House, 17 King Edwards Road, Ruislip,

London

HA4 7AE

UK

NUTS: UK

Internet address(es)

URL: https://www.tolk.co.uk

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Enable2 Translate Limited trading as Translate one

15443239

Carlton House, Grammar School Street, Bradford,

West Yorkshire

BD1 4NS

UK

NUTS: UK

Internet address(es)

URL: https://www.translate.one/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Language Empire Ltd

5535464

Language Empire, Empire House College Road

Rochdale

OL12 6AE

UK

NUTS: UK

Internet address(es)

URL: https://language-empire.co.uk/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Language is Everything Ltd

3464388

Marina Office, 65 Castle St

Hull

HU1 1SD

UK

NUTS: UK

Internet address(es)

URL: https://www.languageiseverything.com/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Language Line Limited trading as Language Line Solutions

4823110

5th Floor, Queen Elizabeth House, 4 St Dunstan's Hill

London

EC3R 8AD

UK

NUTS: UK

Internet address(es)

URL: https://www.languageline.com/en-gb/

The contractor is an SME: No

V.2.3) Name and address of the contractor

Language Services UK Limited

7760366

Suite 3, Davis House, Lodge Causeway Trading Estate, Lodge Causeway, Fishponds,

Bristol

BS6 3JB

UK

NUTS: UK

Internet address(es)

URL: https://www.lsuk.org/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Microlink PC UK Ltd

3325643

Microlink House, Brickfield Lane, Chandlers Ford

Hampshire

SO53 4DP

UK

NUTS: UK

Internet address(es)

URL: https://www.microlinkpc.com/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Migrant Help Trading Limited trading as Clear Voice

5684239

128 City Road

London

EC1V 2NX

UK

NUTS: UK

Internet address(es)

URL: https://clearvoice.org.uk/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

ONCALL Interpreters LTD

8848961

63-66 Hatton Garden,

London

EC1N 8LE

UK

NUTS: UK

Internet address(es)

URL: www.oncallinterpreters.co.uk

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Papillon Translations Ltd

8991181

167-169 Great Portland Street,

London

W1W 5PF

UK

NUTS: UK

Internet address(es)

URL: www.papillontranslations.com

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Prestige Network Limited

2440502

Park View House, 65 London Road

Newbury

RG14 1JN

UK

NUTS: UK

Internet address(es)

URL: www.prestigenetwork.co.uk

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Remark Limited

7246931

18 Leather Lane

London

EC1N 7SU

UK

NUTS: UK

Internet address(es)

URL: https://www.remark.uk.com/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Signalise CO-OP Limited

RS004634

54 St James St,

Liverpool

L1 0AB

UK

NUTS: UK

Internet address(es)

URL: www.signalise.coop

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Sign Solutions SLIA Ltd

4802772

First Floor, Ipsley Barn, Berrington Close, Ipsley,

Redditch

B98 0TJ

UK

NUTS: UK

Internet address(es)

URL: www.signsolutions.uk.com

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Silent Sounds Communications

8043043

9/10 Manor Courtyard, Hughenden Avenue, High Wycombe

Buckinghamshire

H13 5RE

UK

NUTS: UK

Internet address(es)

URL: http://www.silent-sounds.co.uk

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Stockport Interpreting Unit Stockport Metropolitan Borough Council

The Hardman Centre, Hardman Street

Stockport

SK3 0BJ

UK

NUTS: UK

Internet address(es)

URL: www.stockport-interpreting-unit.co.uk

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Supreme Linguistic Services T/A Premium Linguistic Services Limited

9340464

Station House Baltimore Road, Great Barr Business Park

Birmingham

B42 1DY

UK

NUTS: UK

Internet address(es)

URL: https://www.premiumlinguisticservices.com/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

The Language Shop Ltd

8882661

Newham Dockside, 1000 Dockside Road,

London

E16 2U

UK

NUTS: UK

Internet address(es)

URL: www.languageshop.org

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Topp Language Solutions

8473338

Park House Business Centre, Clayton Wood Close

Leeds

LS16 6QE

UK

NUTS: UK

Internet address(es)

URL: www.topplanguagesolutions.co.uk

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

thebigword Interpreting Services Limited

6232449

Unit 4 Royds Cl,

Leeds

LS12 6LL

UK

NUTS: UK

Internet address(es)

URL: www.thebigword.com

The contractor is an SME: No

V.2.3) Name and address of the contractor

Word360 Limited

5498277

6 The Cloisters, 11-12 George Road, Edgbaston,

Birmingham

B15 1NP

UK

NUTS: UK

Internet address(es)

URL: www.word360.co.uk

The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 73 000 000.00  GBP

V.2.5) Information about subcontracting

Section V: Award of contract

Lot No: 3

Contract No: SBS105189

Title: Telephone Interpreting

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

20/11/2025

V.2.2) Information about tenders

Number of tenders received: 23

Number of tenders received from SMEs: 19

Number of tenders received by electronic means: 23

The contract has been awarded to a group of economic operators: Yes

V.2.3) Name and address of the contractor

AaGlobal Language Services Ltd

4299764

Francis House, 4 Humber Place, Hull Marina,

Kingston Upon Hull

HU1 1UD

UK

NUTS: UK

Internet address(es)

URL: www.aaglobal.co.uk

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Absolute Interpreting & Translations Limited

6044167

34-35 Ludgate Hill

Birmingham

B3 1EH

UK

NUTS: UK

Internet address(es)

URL: http://absolute-interpreting.co.uk/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Acolad UK Ltd

3444614

2nd Floor, 291-299 Borough High Street

London

SE1 1JG

UK

NUTS: UK

Internet address(es)

URL: https://www.acolad.com/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Axis Recruitment Limited

4827750

88-90 North Sherwood Street,

Nottingham

NG1 4EE

UK

NUTS: UK

Internet address(es)

URL: www.axisrec.com

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

DA Languages Limited trading as Dals

6207784

Suite 4a, Statham House, Talbot Road, Stretford

Manchester

M32 0FP

UK

NUTS: UK

Internet address(es)

URL: https://www.dals.co.uk/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

DCVS TRADING Ltd

11127666

48 High Street,

Hemel Hempstead

HP1 3AF

UK

NUTS: UK

Internet address(es)

URL: www.hertsinterpreting.org

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Digital Interpretations UK Ltd

15569044

2nd Floor College House, 17 King Edwards Road, Ruislip,

London

HA4 7AE

UK

NUTS: UK

Internet address(es)

URL: https://www.tolk.co.uk

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Enable2 Translate Limited trading as Translate one

15443239

Carlton House, Grammar School Street,

Bradford

BD1 4NS

UK

NUTS: UK

Internet address(es)

URL: https://www.translate.one/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Language Empire Ltd

5535464

Language Empire, Empire House College Road

Rochdale

OL12 6AE

UK

NUTS: UK

Internet address(es)

URL: https://language-empire.co.uk/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Language is Everything Ltd

3464388

Marina Office, 65 Castle St

Hull

HU1 1SD

UK

NUTS: UK

Internet address(es)

URL: https://www.languageiseverything.com/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Language Line Limited trading as Language Line Solutions

4823110

5th Floor, Queen Elizabeth House, 4 St Dunstan's Hill,

London

EC3R 8AD

UK

NUTS: UK

Internet address(es)

URL: https://www.languageline.com/en-gb/

The contractor is an SME: No

V.2.3) Name and address of the contractor

Language Phone

16301739

86-90, Paul Street

London

EC2A 4NE

UK

NUTS: UK

Internet address(es)

URL: https://www.languagephone.org

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

LanguageServicesUK Limited

7760366

Suite 3, Davis House, Lodge Causeway Trading Estate, Lodge Causeway, Fishponds

Bristol

BS6 3JB

UK

NUTS: UK

Internet address(es)

URL: https://www.lsuk.org/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Migrant Help Trading Limited trading as Clear Voice

5684239

128 City Road,

London

EC1V 2NX

UK

NUTS: UK

Internet address(es)

URL: https://clearvoice.org.uk/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

ONCALL Interpreters LTD

8848961

63-66 Hatton Garden

London

EC1N 8LE

UK

NUTS: UK

Internet address(es)

URL: www.oncallinterpreters.co.uk

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Papillon Translations Ltd

8991181

167-169 Great Portland Street

London

W1W 5PF

UK

NUTS: UK

Internet address(es)

URL: www.papillontranslations.com

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Prestige Network Limited

2440502

Park View House, 65 London Road

Newbury

RG14 1JN

UK

NUTS: UK

Internet address(es)

URL: www.prestigenetwork.co.uk

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Silent Sounds Communications

8043043

9/10 Manor Courtyard, Hughenden Avenue, High Wycombe,

Buckinghamshire

H13 5RE

UK

NUTS: UK

Internet address(es)

URL: www.silent-sounds.co.uk

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Stockport Interpreting Unit Stockport Metropolitan Borough Council

The Hardman Centre, Hardman Street

Stockport

SK3 0BJ

UK

NUTS: UK

Internet address(es)

URL: www.stockport-interpreting-unit.co.uk

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Supreme Linguistic Services T/A Premium Linguistic Services Limited

9340464

Station House Baltimore Road, Great Barr Business Park,

Birmingham

B42 1DY

UK

NUTS: UK

Internet address(es)

URL: https://www.premiumlinguisticservices.com/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

thebigword Interpreting Services Limited

6232449

Unit 4 Royds Cl

Leeds

LS12 6LL

UK

NUTS: UK

Internet address(es)

URL: www.thebigword.com

The contractor is an SME: No

V.2.3) Name and address of the contractor

The Language Shop Ltd

8882661

Newham Dockside, 1000 Dockside Road,

London

E16 2U

UK

NUTS: UK

Internet address(es)

URL: www.languageshop.org

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Word360 Limited

5498277

6 The Cloisters, 11-12 George Road, Edgbaston

Birmingham

B15 1NP

UK

NUTS: UK

Internet address(es)

URL: www.word360.co.uk

The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 73 000 000.00  GBP

V.2.5) Information about subcontracting

Section V: Award of contract

Lot No: 4

Contract No: SBS105189

Title: Document Translation and Ancillary Services

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

20/11/2025

V.2.2) Information about tenders

Number of tenders received: 28

Number of tenders received from SMEs: 23

Number of tenders received by electronic means: 28

The contract has been awarded to a group of economic operators: Yes

V.2.3) Name and address of the contractor

AaGlobal Language Services Ltd

4299764

Francis House, 4 Humber Place, Hull Marina

Kingston Upon Hull

HU1 1UD

UK

NUTS: UK

Internet address(es)

URL: www.aaglobal.co.uk

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Absolute Interpreting & Translations Limited

6044167

34-35 Ludgate Hill,

Birmingham

B3 1EH

UK

NUTS: UK

Internet address(es)

URL: http://absolute-interpreting.co.uk/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

ABC Translation Sarl

CH-550-1176668-7

Rue de Morges 22 Crissier

Suisse

1023

FR

NUTS: FR

Internet address(es)

URL: www.agence-de-traduction.ch

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Accentus Language Services Ltd

12839471

20-22 Wenlock Road,

London

N1 7GU

UK

NUTS: UK

Internet address(es)

URL: https://accentuslanguages.co.uk/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Acolad UK Ltd

3444614

2nd Floor, 291-299 Borough High Street,

London

SE1 1JG

UK

NUTS: UK

Internet address(es)

URL: https://www.acolad.com/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Axis Recruitment Limited

4827750

88-90 North Sherwood Street

Nottingham

NG1 4EE

UK

NUTS: UK

Internet address(es)

URL: www.axisrec.com

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

DA Languages Limited trading as Dals

6207784

Suite 4a, Statham House, Talbot Road, Stretford,

Manchester

M32 0FP

UK

NUTS: UK

Internet address(es)

URL: https://www.dals.co.uk/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Digital Interpretations UK Ltd

15569044

2nd Floor College House, 17 King Edwards Road, Ruislip,

London

HA4 7AE

UK

NUTS: UK

Internet address(es)

URL: https://www.tolk.co.uk

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Enable2 Translate Limited trading as Translate one

15443239

Carlton House, Grammar School Street, Bradford,

West Yorkshire

BD1 4NS

UK

NUTS: UK

Internet address(es)

URL: https://www.translate.one/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Language Empire Ltd

5535464

Language Empire, Empire House College Road

Rochdale

OL12 6AE

UK

NUTS: UK

Internet address(es)

URL: https://language-empire.co.uk/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Language is Everything Ltd

3464388

Marina Office, 65 Castle St

Hull

HU1 1SD

UK

NUTS: UK

Internet address(es)

URL: https://www.languageiseverything.com/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Language Line Limited trading as Language Line Solutions

4823110

5th Floor, Queen Elizabeth House, 4 St Dunstan's Hill

London

EC3R 8AD

UK

NUTS: UK

Internet address(es)

URL: https://www.languageline.com/en-gb/

The contractor is an SME: No

V.2.3) Name and address of the contractor

Language Services UK Limited

7760366

Suite 3, Davis House, Lodge Causeway Trading Estate, Lodge Causeway, Fishponds,

Bristol

BS6 3JB

UK

NUTS: UK

Internet address(es)

URL: https://www.lsuk.org/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Lingvo House Translation Services Limited

6737511

60 Cannon Street,

London

EC4N 6NP

UK

NUTS: UK

Internet address(es)

URL: https://www.lingvohouse.com/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Migrant Help Trading Limited trading as Clear Voice

5684239

128 City Road,

London

EC1V 2NX

UK

NUTS: UK

Internet address(es)

URL: https://clearvoice.org.uk/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

ONCALL Interpreters LTD

8848961

63-66 Hatton Garden,

London

EC1N 8LE

UK

NUTS: UK

Internet address(es)

URL: www.oncallinterpreters.co.uk

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Papillon Translations Ltd

8991181

167-169 Great Portland Street,

London

W1W 5PF

UK

NUTS: UK

Internet address(es)

URL: www.papillontranslations.com

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Prestige Network Limited

2440502

Park View House, 65 London Road,

Newbury

RG14 1JN

UK

NUTS: UK

Internet address(es)

URL: www.prestigenetwork.co.uk

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Silent Sounds Communications

8043043

9/10 Manor Courtyard, Hughenden Avenue, High Wycombe,

Buckinghamshire

H13 5RE

UK

NUTS: UK

Internet address(es)

URL: www.silent-sounds.co.uk

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Supreme Linguistic Services T/A Premium Linguistic Services Limited

9340464

Station House Baltimore Road, Great Barr Business Park

Birmingham

B42 1DY

UK

NUTS: UK

Internet address(es)

URL: https://www.premiumlinguisticservices.com/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

thebigword Interpreting Services Limited

6232449

Unit 4 Royds Cl,

Leeds

LS12 6LL

UK

NUTS: UK

Internet address(es)

URL: www.thebigword.com

The contractor is an SME: No

V.2.3) Name and address of the contractor

The Language Room Limited

SC404047

273 High Street, Linlithgow,

West Lothian

EH49 6QT

UK

NUTS: UK

Internet address(es)

URL: www.thelanguageroom.com

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

The Language Shop Ltd

8882661

Newham Dockside, 1000 Dockside Road

London

E16 2U

UK

NUTS: UK

Internet address(es)

URL: www.languageshop.org

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Word360 Limited

5498277

6 The Cloisters, 11-12 George Road, Edgbaston

Birmingham

B15 1NP

UK

NUTS: UK

Internet address(es)

URL: www.word360.co.uk

The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 73 000 000.00  GBP

V.2.5) Information about subcontracting

Section V: Award of contract

Lot No: 5

Contract No: SBS105189

Title: Video Interpretation

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

20/11/2025

V.2.2) Information about tenders

Number of tenders received: 24

Number of tenders received from SMEs: 20

Number of tenders received by electronic means: 24

The contract has been awarded to a group of economic operators: Yes

V.2.3) Name and address of the contractor

AaGlobal Language Services Ltd

4299764

Francis House, 4 Humber Place, Hull Marina,

Kingston Upon Hull

HU1 1UD

UK

NUTS: UK

Internet address(es)

URL: www.aaglobal.co.uk

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Absolute Interpreting & Translations Limited

6044167

34-35 Ludgate Hill,

Birmingham

B3 1EH

UK

NUTS: UK

Internet address(es)

URL: http://absolute-interpreting.co.uk/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

ABC Translation Sarl

CH-550-1176668-7

Rue de Morges 22 Crissier (VD)

Suisse

1023

FR

NUTS: FR

Internet address(es)

URL: www.agence-de-traduction.ch

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Acolad UK Ltd

3444614

2nd Floor, 291-299 Borough High Street

London

SE1 1JG

UK

NUTS: UK

Internet address(es)

URL: https://www.acolad.com/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Axis Recruitment Limited

4827750

88-90 North Sherwood Street

Nottingham

NG1 4EE

UK

NUTS: UK

Internet address(es)

URL: www.axisrec.com

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

DA Languages Limited trading as Dals

6207784

Suite 4a, Statham House, Talbot Road, Stretford

Manchester

M32 0FP

UK

NUTS: UK

Internet address(es)

URL: https://www.dals.co.uk/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

DCVS Trading Ltd

11127666

48 High Street

Hemel Hempstead

HP1 3AF

UK

NUTS: UK

Internet address(es)

URL: www.hertsinterpreting.org

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Digital Interpretations UK Ltd

15569044

2nd Floor College House, 17 King Edwards Road, Ruislip,

London

HA4 7AE

UK

NUTS: UK

Internet address(es)

URL: https://www.tolk.co.uk

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Enable2 Translate Limited trading as Translate one

15443239

Carlton House, Grammar School Street, Bradford,

West Yorkshire

BD1 4NS

UK

NUTS: UK

Internet address(es)

URL: https://www.translate.one/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Language Empire Ltd

5535464

Language Empire, Empire House College Road

Rochdale

OL12 6AE

UK

NUTS: UK

Internet address(es)

URL: https://language-empire.co.uk/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Language is Everything Ltd

3464388

Marina Office, 65 Castle St

Hull

HU1 1SD

UK

NUTS: UK

Internet address(es)

URL: https://www.languageiseverything.com/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Language Line Limited trading as Language Line Solutions

4823110

5th Floor, Queen Elizabeth House, 4 St Dunstan's Hill

London

EC3R 8AD

UK

NUTS: UK

Internet address(es)

URL: https://www.languageline.com/en-gb/

The contractor is an SME: No

V.2.3) Name and address of the contractor

Language Phone

16301739

86-90, Paul Street,

London

EC2A 4NE

UK

NUTS: UK

Internet address(es)

URL: https://www.languagephone.org

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

LanguageServicesUK Limited

7760366

Suite 3, Davis House, Lodge Causeway Trading Estate, Lodge Causeway, Fishponds,

Bristol

BS6 3JB

UK

NUTS: UK

Internet address(es)

URL: https://www.lsuk.org/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Migrant Help Trading Limited trading as Clear Voice

5684239

128 City Road,

London

EC1V 2NX

UK

NUTS: UK

Internet address(es)

URL: https://clearvoice.org.uk/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

ONCALL Interpreters LTD

8848961

63-66 Hatton Garden,

London

EC1N 8LE

UK

NUTS: UK

Internet address(es)

URL: www.oncallinterpreters.co.uk

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Papillon Translations Ltd

8991181

167-169 Great Portland Street,

London

W1W 5PF

UK

NUTS: UK

Internet address(es)

URL: www.papillontranslations.com

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Prestige Network Limited

2440502

Park View House, 65 London Road, Newbury

Berkshire

RG14 1JN

UK

NUTS: UK

Internet address(es)

URL: www.prestigenetwork.co.uk

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Silent Sounds Communications

8043043

9/10 Manor Courtyard, Hughenden Avenue, High Wycombe,

Buckinghamshire

H13 5RE

UK

NUTS: UK

Internet address(es)

URL: www.silent-sounds.co.uk

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Stockport Interpreting Unit Stockport Metropolitan Borough Council

The Hardman Centre, Hardman Street

Stockport

SK3 0BJ

UK

NUTS: UK

Internet address(es)

URL: www.stockport-interpreting-unit.co.uk

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Supreme Linguistic Services T/A Premium Linguistic Services Limited

9340464

Station House Baltimore Road, Great Barr Business Park,

Birmingham

B42 1DY

UK

NUTS: UK

Internet address(es)

URL: https://www.premiumlinguisticservices.com/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

thebigword Interpreting Services Limited

6232449

Unit 4 Royds Cl,

Leeds

LS12 6LL

UK

NUTS: UK

Internet address(es)

URL: www.thebigword.com

The contractor is an SME: No

V.2.3) Name and address of the contractor

The Language Shop Ltd

8882661

Newham Dockside, 1000 Dockside Road,

London

E16 2U

UK

NUTS: UK

Internet address(es)

URL: www.languageshop.org

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Word360 Limited

5498277

6 The Cloisters, 11-12 George Road, Edgbaston,

Birmingham

B15 1NP

UK

NUTS: UK

Internet address(es)

URL: www.word360.co.uk

The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 73 000 000.00  GBP

V.2.5) Information about subcontracting

Section V: Award of contract

Lot No: 6

Contract No: SBS105189

Title: One Stop Shop Managed Service

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

20/11/2025

V.2.2) Information about tenders

Number of tenders received: 22

Number of tenders received from SMEs: 19

Number of tenders received by electronic means: 22

The contract has been awarded to a group of economic operators: Yes

V.2.3) Name and address of the contractor

AaGlobal Language Services Ltd

4299764

Francis House, 4 Humber Place, Hull Marina,

Kingston Upon Hull

HU1 1UD

UK

NUTS: UK

Internet address(es)

URL: www.aaglobal.co.uk

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Absolute Interpreting & Translations Limited

6044167

34-35 Ludgate Hill,

Birmingham

B3 1EH

UK

NUTS: UK

Internet address(es)

URL: http://absolute-interpreting.co.uk/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Acolad UK Ltd

3444614

2nd Floor, 291-299 Borough High Street,

London

SE1 1JG

UK

NUTS: UK

Internet address(es)

URL: https://www.acolad.com/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Axis Recruitment Limited

4827750

88-90 North Sherwood Street,

Nottingham

NG1 4EE

UK

NUTS: UK

Internet address(es)

URL: www.axisrec.com

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

DA Languages Limited trading as Dals

6207784

Suite 4a, Statham House, Talbot Road, Stretford,

Manchester

M32 0FP

UK

NUTS: UK

Internet address(es)

URL: https://www.dals.co.uk/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Digital Interpretations UK Ltd

15569044

2nd Floor College House, 17 King Edwards Road, Ruislip,

London

HA4 7AE

UK

NUTS: UK

Internet address(es)

URL: https://www.tolk.co.uk

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Enable2 Translate Limited trading as Translate one

15443239

Carlton House, Grammar School Street, Bradford,

West Yorkshire

BD1 4NS

UK

NUTS: UK

Internet address(es)

URL: https://www.translate.one/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Language Empire Ltd

5535464

Language Empire, Empire House College Road

Rochdale

OL12 6AE

UK

NUTS: UK

Internet address(es)

URL: https://language-empire.co.uk/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Language is Everything Ltd

3464388

Marina Office, 65 Castle St,

Hull

HU1 1SD

UK

NUTS: UK

Internet address(es)

URL: https://www.languageiseverything.com/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Language Line Limited trading as LanguageLine Solutions

4823110

5th Floor, Queen Elizabeth House, 4 St Dunstan's Hill,

London

EC3R 8AD

UK

NUTS: UK

Internet address(es)

URL: https://www.languageline.com/en-gb/

The contractor is an SME: No

V.2.3) Name and address of the contractor

Language ServicesUK Limited

7760366

Suite 3, Davis House, Lodge Causeway Trading Estate, Lodge Causeway, Fishponds,

Bristol

BS6 3JB

UK

NUTS: UK

Internet address(es)

URL: www.lsuk.org

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Migrant Help Trading Limited trading as Clear Voice

5684239

128 City Road,

London

EC1V 2NX

UK

NUTS: UK

Internet address(es)

URL: https://clearvoice.org.uk/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

ONCALL Interpreters LTD

8848961

63-66 Hatton Garden,

London

EC1N 8LE

UK

NUTS: UK

Internet address(es)

URL: www.oncallinterpreters.co.uk

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Papillon Translations Ltd

8991181

167-169 Great Portland Street,

London

W1W 5PF

UK

NUTS: UK

Internet address(es)

URL: www.papillontranslations.com

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Prestige Network Limited

2440502

Park View House, 65 London Road, Newbury

Berkshire

RG14 1JN

UK

NUTS: UK

Internet address(es)

URL: www.prestigenetwork.co.uk

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Silent Sounds Communications

8043043

9/10 Manor Courtyard, Hughenden Avenue, High Wycombe,

Buckinghamshire

H13 5RE

UK

NUTS: UK

Internet address(es)

URL: www.silent-sounds.co.uk

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Supreme Linguistic Services T/A Premium Linguistic Services Limited

9340464

Station House Baltimore Road, Great Barr Business Park,

Birmingham

B42 1DY

UK

NUTS: UK

Internet address(es)

URL: https://www.premiumlinguisticservices.com/

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

thebigword Interpreting Services Limited

6232449

Unit 4 Royds Cl,

Leeds

LS12 6LL

UK

NUTS: UK

Internet address(es)

URL: www.thebigword.com

The contractor is an SME: No

V.2.3) Name and address of the contractor

The Language Shop Ltd

8882661

Newham Dockside, 1000 Dockside Road,

London

E16 2U

UK

NUTS: UK

Internet address(es)

URL: www.languageshop.org

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Word360 Limited

5498277

6 The Cloisters, 11-12 George Road, Edgbaston,

Birmingham

B15 1NP

UK

NUTS: UK

Internet address(es)

URL: www.word360.co.uk

The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 73 000 000.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.3) Additional information

The Framework Agreement procurement was undertaken as an Open Procedure.

The Framework Agreement will commence on 6 November 2025 and end on 5 November 2027. The Authority reserves the right to extend the Framework Agreement for a further period of 24 months, up to 5 November 2029.

The contract will be awarded for 24 months with an option to extend for a further 24 months.

Some purchases under this Framework Agreement may have requirements that can be met under this Framework Agreement but the purchase of which may be exempt from the Procurement Regulations. In such cases, Call-off Contracts from this Framework will be unregulated purchases for the purposes of the Procurement Regulations, and Approved Organisations may, at their discretion, modify the terms and conditions of any Call-off Contracts to reflect that Approved Organisation's specific needs.

VI.4) Procedures for review

VI.4.1) Review body

High Court of England and Wales

London

UK

VI.5) Date of dispatch of this notice

11/12/2025

Coding

Commodity categories

ID Title Parent category
79540000 Interpretation services Office-support services
79530000 Translation services Office-support services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
nsbs.categorymanagementsourcing@nhs.net
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.