Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD
QHM
PEMBERTON HOUSE COLIMA AVENUE SUNDERLAND ENTERPRISE PARK
Sunderland
SR53XB
UK
E-mail: nencicb.procurement@nhs.net
NUTS: UKC
Internet address(es)
Main address: https://northeastnorthcumbria.nhs.uk
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
NHS 111 Integrated Urgent Care Contract
Reference number: NENC024
II.1.2) Main CPV code
85100000
II.1.3) Type of contract
Services
II.1.4) Short description
NHS 111 Integrated Urgent Care (IUC) service contract provided by North East Ambulance Service NHS Foundation Trust (NEAS) has been awarded via a Direct Award A process.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
75 730 850.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
85100000
II.2.3) Place of performance
NUTS code:
UKC
II.2.4) Description of the procurement
This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award.
NHS 111 Integrated Urgent Care (IUC) service contract provided by North East Ambulance Service NHS Foundation Trust (NEAS) has been awarded following a Direct Award A process.
NEAS provides management of 999 and 111 calls with established local pathways.
Contract Details - 1st October 2025 - 30th September 2028 with option to extend for 2 years up to 30th September 2030.
Contract Value - £75,730,850
II.2.5) Award criteria
Quality criterion: No realistic alternative - Contract Review Group confirms satisfactory performance
/ Weighting: 100
Cost criterion: No realistic alternative
/ Weighting: 100
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
The procurement falls outside the scope of application of the Directive
Explanation
Contract has been awarded under the Direct A Process of PSR2023.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2099/S 001-999999
Section V: Award of contract
Contract No: NEAS.111.DOB.2324
Title: NHS 111 Integrated Urgent Care Contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
01/10/2025
V.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
North East Ambulance Service NHS Foundation Trust (NEAS)
00997295
Bernicia House
Newcastle Upon Tyne
NE15 8NY
UK
NUTS: UKC
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 75 730 850.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award.
NENC ICB Board & Executive Committee approved the IUC (111) Contract to proceed as a Direct Award A process.
Conflicts of Interests were managed in line with NENC ICB policy and Regulation 21 of PSR 2023 and no conflicts of interest were identified during this process.
VI.4) Procedures for review
VI.4.1) Review body
North East and North Cumbria ICB
Sunderland
UK
VI.5) Date of dispatch of this notice
11/12/2025