Summary
- OCID:
- ocds-h6vhtk-05fa72
- Published by:
- Wolverhampton City Council
- Authority ID:
- AA0085
- Publication date:
- 20 December 2025
- Deadline date:
- 16 January 2026
- Notice type:
- UK2
- Has documents:
- No
- Has SPD:
- No
- Has Carbon Reduction Plan:
- N/A
Abstract
Wolverhampton City Council are conducting a Preliminary Market Engagement for Telecare Services.Telecare is a preventative service designed to support independent living by providing remote monitoring and emergency response solutions. It enables individuals, particularly older adults and those with vulnerabilities to remain safely in their own homes, reducing reliance on more intensive care services. In Wolverhampton, this is primarily delivered through the provision of personal alarms and pendants connected to an Alarm Receiving Centre (ARC), complemented by a 24-hour physical response service commissioned separately.The Council is engaging with the market to understand:• The capability of providers to deliver all or part of the Telecare service.• Innovative approaches and technologies that can overcome current challenges.• Potential business models and indicative costs for market-led delivery.• Opportunities for integration with wider assistive technology ecosystems.
Full notice text
Scope
Procurement description
Wolverhampton City Council are conducting a Preliminary Market Engagement for Telecare Services.
Telecare is a preventative service designed to support independent living by providing remote monitoring and emergency response solutions. It enables individuals, particularly older adults and those with vulnerabilities to remain safely in their own homes, reducing reliance on more intensive care services. In Wolverhampton, this is primarily delivered through the provision of personal alarms and pendants connected to an Alarm Receiving Centre (ARC), complemented by a 24-hour physical response service commissioned separately.
The Council is engaging with the market to understand:
• The capability of providers to deliver all or part of the Telecare service.
• Innovative approaches and technologies that can overcome current challenges.
• Potential business models and indicative costs for market-led delivery.
• Opportunities for integration with wider assistive technology ecosystems.
Contract dates (estimated)
01 July 2026, 00:00AM to 30 June 2029, 23:59PM
Contracting authority
Wolverhampton City Council
Identification register:
Address 1: Civic Centre, St Peter's Square
Town/City: Wolverhampton
Postcode: WV1 1SH
Country: United Kingdom
Public Procurement Organisation Number: PVBV-7568-LBLL
NUTS code: UKG39
Email: corporate.procurement@wolverhampton.gov.uk
Organisation type: Public authority - sub-central government
Lots
Divided into 1 lots
Lot number: 1 CPV classifications
- 35112000 - Rescue and emergency equipment
- 72000000 - IT services: consulting, software development, Internet and support
- 85000000 - Health and social work services
Sustainability
Small and medium-sized enterprises (SME)
Voluntary, community and social enterprises (VCSE)
Contract start date (estimated)
01 July 2026, 00:00AM
Contract end date (estimated)
30 June 2029, 23:59PM
Engagement
Engagement process description
Pre market engagement published via the ProActis Portal, this can be found on the following link: www.wolverhamptontenders.com. Suppliers who would like to participate should complete the questionnaire found within the relevant link and upload as a response to the question found within the "Market Warming" section.
Due date
16 January 2026, 23:59PM
Has the engagement period already ended?
No
Coding
Commodity categories
| ID |
Title
|
Parent category
|
| 85000000 |
Health and social work services |
Other Services |
| 72000000 |
IT services: consulting, software development, Internet and support |
Computer and Related Services |
| 35112000 |
Rescue and emergency equipment |
Firefighting, rescue and safety equipment |
Delivery locations
| ID |
Description
|
|
There are no delivery locations for this notice.
|
Alert region restrictions
The buyer has restricted the alert for this notice to suppliers based in the following regions.
| ID |
Description
|
|
There are no alert restrictions for this notice.
|
About the buyer
- Main contact:
- N/a
- Admin contact:
- N/a
- Technical contact:
- N/a
- Other contact:
- N/a
Further information
|
Date
|
Details
|
|
No further information has been uploaded.
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