CONTRACT NOTICE – NATIONAL

1 Authority Details

1.1

Authority Name and Address

1.2

Address from which documentation may be obtained

1.3

Completed documents must be returned to:

2 Contract Details

2.1

Title

Taff Lone Worker Solution 2026

2.2

Description of the goods or services required

Taff are seeking a lone working solution that meets the legal and governance requirements for colleagues who work alone, which aligns with our goals of safety, enhancing efficiency, improving customer experience, and driving down costs.

Taff is currently using a solution, but Taff’s procurement policy requires Taff to go to tender to ensure service and value for money.

The current solution contract is due for renewal 12th February 2026.

The current solutions support 120 users (approx) based on a phone app and some bluetooth panic buttons.

Taff are seeking a 36 month contract.

NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=159739.

2.3

Notice Coding and Classification

2.4

Total quantity or scope of tender

120 user licenses for the mobile app.

50 Bluetooth panic buttons.

SAS solution, with dashboards and KPI reporting.

3 Conditions for Participation

3.1

Minimum standards and qualification required

Financial Standing- To participate tenderers who file audited accounts with Companies House, should provide annual financial statements for the last 3 financial years which demonstrate their on-going viability.

Experience and Capacity-To participate tenderers will need to provide 3 references for contracts currently operated remonstrating relevant experience.

Insurance-To participate tenders will need to provide evidence of Professional indemnity insurance protects against claims for loss or damage made by clients or third parties as a result of the impact of negligent services you provided or negligent advice you offered.

Business Continuity-To participate tenders will need to provide evidence they have a business continuity management plan in place to meet the organisation support, up-time and recovery requirements.

Data Protection-To participate tenders will need to provide evidence and any accredita-tion or compliance with recognised standards that evidences they can comply with GDPR principles and the UK Data Protection Act 2018.

Cyber Security-To participate tenders will need to provide evidence and any accredita-tion or compliance with recognised standards that evidences they adequate cyber secu-rity in place.

Vendor Accreditation-To participate tenders will need to provide evidence that they are an accredited vendor for the technologies and services they are proposing.

4 Administrative Information

4.1

Type of Procedure

Single stage

4.2

Reference number attributed to the notice by the contracting authority

TLWS2026

4.3

Time Limits

4.5

Language or languages in which tenders or requests to participate can be drawn up

4.6

Tender Submission Postbox

5 Other Information

5.1

Additional Information

(WA Ref:159739)

5.2

Additional Documentation

5.3

Publication date of this notice