CONTRACT NOTICE – OFFICIAL JOURNAL
|
Section I: Contracting Authority
|
I.1)
|
Name, Address and Contact Point(s)
|
|
Financial Ombudsman Service |
Exchange Tower |
London |
E14 9SR |
UK |
Colin Masters |
+44 2034873164 |
colin.masters@financial-ombudsman.org.uk |
+44 20334873165 |
http://financial-ombudsman.org.uk/
https://www.delta-esourcing.com/delta
https://www.delta-esourcing.com/delta
|
|
|
|

 |
|

 |
|

 |
|
I.2)
|
Type of contracting Authority and Main Activity or Activities
 |
|
 |
|
 |
|
 |
|
 |
|
 |
|
|
 |
|
 |
|
 |
|
 |
|
 |
|
 |
|
 |
|
 |
|
 |
|
 |
|
 |
economic and financial affairs |
|
|
|
No |
Section II: Object of the Contract
|
II.1)
|
Description
|
II.1.1)
|
Title attributed to the contract by the contracting authorityContingent Services Provider. |
II.1.2(a))
|
Type of works contract
|
II.1.2(b))
|
Type of supplies contract
|
II.1.2(c))
|
Type of service contract22 |
II.1.2)
|
Main site or location of works, place of delivery or performance
UKI12 |
II.1.3)
|
This notice involves
|
 |
|
 |
|
 |
|
II.1.4)
|
Information on framework agreement (if applicable)
|
 |
|
 |
|
|
Number of participants to the framework agreement envisaged
|
|
Duration of the framework agreement
|
|
Justification for a framework agreement the duration of which exceeds four years
|
|
Estimated total value of purchases for the entire duration of the framework agreement
|
|
Frequency and value of the contracts to be awarded |
II.1.5)
|
Short description of the contract or purchase(s)
Supply services of personnel including temporary staff. Recruitment services. Placement services of personnel. To manage and process resource advertising, application processing, screening, testing and potential candidate identification for a range of contingent roles within Managed Operations primarily covering the following roles: adjudicator (standard level), adjudicator (lower level), technical manager, technical coach, QA manager, team manager and accreditation managers. To manage and process the sourcing, selection and placement of contingent adjudicators, including contracting, payroll and to support on-boarding.
|
II.1.6)
|
Common Procurement Vocabulary (CPV)
|
|
|
|
79620000 |
|
|
|
|
|
II.1.7)
|
Contract covered by the Government Procurement Agreement (GPA) |
II.1.8)
|
Division into lots No |
II.1.9)
|
Will variants be accepted
No |
II.2)
|
Quantity or Scope of the Contract
|
II.2.1)
|
Total quantity or scopeTo manage and process resource advertising, application processing, screening, testing and potential candidate identification for a range of contingent roles within Managed Operations primarily covering the following roles: adjudicator (standard level), adjudicator (lower level), technical manager, technical coach, QA manager, team manager and accreditation managers. To manage and process the sourcing, selection and placement of contingent adjudicators, including contracting, payroll and to support on-boarding. Managed Operations is a flexible resource currently staffed with 292 contingent adjudicators and is managed and operated by 57 permanent members of staff. |
|
80 000 000 GBP |
II.2.2)
|
Options |
|
Provisional timetable for recourse to these options
|
|
Number of possible renewals
|
|
In the case of renewable supplies or service contracts, estimated time frame for subsequent contracts
|
II.3)
|
Duration of the contract or limit for completion48 |
Section III: Legal, Economic, Financial and Technical Information
|
III.1)
|
Conditions Relating to the Contract
|
III.1.1)
|
Deposits and guarantees required
No deposits are required but guarantees may be required at a later stage.
|
III.1.2)
|
Main Terms of financing and payment and/or reference to the relevant provisions
Payment will be made 30 days in arrears in accordance with the terms of the contract.
|
III.1.3)
|
Legal form to be taken by the grouping of suppliers, contractors or service providers to whom the contract is to be awarded
No special legal form but each service provider will be required to become jointly and severably responsible for the contract before acceptance.
|
III.1.4)
|
Other particular conditions to which the performance of the contract is subject
|
III.2)
|
Conditions for Participation
|
III.2.1)
|
Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
The Authority will apply all the offences listed in Article 45(1) of Directive 2004/18/EC (implemented as Regulation 23(1) of the Public Contract Regulations (PCR) 2006 in the UK) and all of the professional misconducts listed at Article 45(2) of Directive 2004/18/EC (see also Regulation 23(2) in the PCR 2006) to the decision of whether a Candidate is eligible to be invited to tender.
A full list of the Regulation 23(1) and 23(2) criteria are at http://www.delta-esourcing.com/delta/project/reasonsForExclusion.html#pcr
Candidates will be required to answer these questions as part of the qualification process. For candidates who are registered overseas, you will need to declare if you have any offences/misconduct under your own countries laws, where these laws are equivalent to the Regulation 23 lists.
Candidates who have been convicted of any of the offences under Article 45(1) are ineligible and will not be selected to bid, unless there are overriding requirements in the general interest for doing so.
Candidates who are guilty of any of the offences, circumstances or misconduct under Article 45(2) may be excluded from being selected to bid at the discretion of the Authority.
A full list of these criteria are at http://www.delta-esourcing.com/delta
|
III.2.2)
|
Economic and financial capacity
(a) Appropriate statements from banks or, where appropriate, evidence of relevant professional risk indemnity insurance.
(b) The presentation of balance-sheets or extracts from the balance-sheets, where publication of the balance-sheet is required under the law of the country in which the economic operator is established.
(c) A statement of the undertaking's overall turnover and, where appropriate, of turnover in the area covered by the contract for a maximum of the last 3 financial years available, depending on the date on which the undertaking was set up or the economic operator started trading, as far as the information on these turnovers is available.
Details of information and formalities are contained within the PQQ.
Details of minimum level(s) of standards possibly required contained in PQQ.
|
III.2.3)
|
Technical capacity
(b) A list of the principal deliveries effected or the main services provided in the past 3 years, with the sums, dates and recipients, whether public or private, involved. Evidence of delivery and services provided shall be given:
— where the recipient was a contracting authority, in the form of certificates issued or countersigned by the competent authority,
— where the recipient was a private purchaser, by the purchaser's certification or, failing this, simply by a declaration by the economic operator.
(f) The educational and professional qualifications of the service provider or contractor and/or those of the undertaking's managerial staff and, in particular, those of the person or persons responsible for providing the services or managing the work.
(g) For public works contracts and public services contracts, and only in appropriate cases, an indication of the environmental management measures that the economic operator will be able to apply when performing the contract.
(h) A statement of the average annual manpower of the service provider or contractor and the number of managerial staff for the last 3 years.
(j) An indication of the proportion of the contract which the services provider intends possibly to subcontract.
|
III.2.4)
|
Reserved contracts
|
 |
|
 |
|
III.3)
|
Conditions Specific to Service Contracts
|
III.3.1)
|
Is provision of the service reserved to a specific profession? No |
III.3.2)
|
Will legal entities be required to state the names and professional qualifications of the personnel responsible for the execution of the service? No |
Section IV: Procedure
|
IV.1)
|
Type of Procedure
|
 |
|
 |
|
 |
|
 |
|
 |
|
 |
|
|
Justification for the choice of accelerated procedure
|
IV.1.1)
|
Have candidates already been selected? No |
IV.1.2)
|
Limitations on the number of operators who will be invited to tender or to participate5 |
|
|
Objective criteria for choosing the limited number of candidates
See PQQ documentation.
|
IV.1.3)
|
Reduction of the number of operators during the negotiation or dialogue
|
 |
|
IV.2)
|
Award Criteria
|
|
No
|
|
|
|
Yes
|
|
No
|
IV.2.2)
|
An electronic auction will be used No
|
IV.3 Administrative Information
|
IV.3.1)
|
Reference number attributed to the notice by the contracting authority
FO/HR/260
|
IV.3.2)
|
Previous publication(s) concerning the same contract
|
 |
|
 |
Other previous publications
|
IV.3.3)
|
Conditions for obtaining specifications and additional documents 29-03-2015
10:00
|
IV.3.4)
|
Time-limit for receipt of tenders or requests to participate 30-03-2015
10:00 |
IV.3.5)
|
Date of dispatch of invitations to tender or to participate to selected candidates 24-4-2015
|
IV.3.6)
|
Language or languages in which tenders or requests to participate can be drawn up
|
IV.3.7)
|
Minimum time frame during which the tenderer must maintain the tender
|
IV.3.8)
|
Conditions for opening tenders
|
|
|
|
|
Section VI: Other Information
|
VI.1)
|
Indicate whether this procurement is a recurrent one and the Estimated timing for further notices to be published
|
VI.2)
|
Does the contract relate to a Project/Programme financed by Community Funds? No
|
VI.3)
|
Additional Information
The Respondent's PQQ submitted for evaluation must comprise the entire PQQ document populated with responses to the questions posed by the Service. The PQQ must not be completed in any format other than that provided with this document pack. Respondents should answer all questions accurately and concisely. All PQQ submissions should be completed using the on-line questionnaire template that can be accessed via the Service's e-tendering tool ‘Delta’ (https://www.delta-esourcing.com/delta) using access code 9F5W9HCV7C Respondents are reminded to attach all supporting documents clearly labelled and cross referenced to the appropriate question. The inclusion of unsolicited additional information (e.g. marketing and/or general company literature) is not recommended, and will not be considered by the Service in the evaluation and may result in the Respondent's submission being rejected. If you experience any technical difficulties please contact the Delta eSourcing Helpdesk on +44 8452707050 or email helpdesk@delta-esourcing.com
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-London:-Supply-services-of-personnel-including-temporary-staff./9F5W9HCV7C
To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/9F5W9HCV7C
GO Reference: GO-2015224-PRO-6390540.
|
VI.4)
|
Procedures for appeal
|
VI.4.1)
|
Body responsible for appeal procedures
Financial Ombudsman Service |
Exchange Tower |
London |
E14 9SR |
UK |
|
|
|
|
|
|
|
Body responsible for mediation procedures
Financial Ombudsman Service |
Exchange Tower |
London |
E14 9SR |
UK |
|
|
|
|
|
VI.4.2)
|
Lodging of appeals
|
VI.4.3)
|
Service from which information about the lodging of appeals may be obtained
|
|
|
|
|
|
|
|
|
|
VI.5)
|
Dispatch date of this Notice 24-02-2015 |