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Contract Award Notice

KCL-00000788 Social Media Monitoring.

  • First published: 17 February 2016
  • Last modified: 17 February 2016

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
Kings College London
Authority ID:
AA22243
Publication date:
17 February 2016
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Social Media Monitoring Tool with Consultancy:

Our primary objective is to be able to fully measure, analyse and understand what is being said or talked about online with specific regard to our brand, schools, departments, activities and services.

It is our intention to expand our use of the social media monitoring service and tool-set overtime as we evolve King's use of such tools. Initially we will require access to real-time information in easy to read reports that are readily available to use. In due course, we will expand use to include data analysis that informs our activities and aids planning.

Ultimately we need services to aid the development of brand and communication strategies, and be able to use the data to analyse communication effects and influences.

To achieve this, we wish to procure the following:

— A monitoring tool to be used in-house for the daily gathering of social media intelligence and issues management.

— The services of social media consultancy to provide analysis, reporting and issues management support.

Full notice text

CONTRACT AWARD NOTICE – OFFICIAL JOURNAL

Section I: Contracting Authority

I.1)

Name, Address and Contact Point(s)


King's College London

Strand

London

WC2R 2LS

UK

http://www.kcl.ac.uk/aboutkings/orgstructure/ps/procurement/suppliers/index.aspx


+44 02078484431



www.kcl.ac.uk


I.2)

Type of contracting Authority and Main Activity or Activities

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No

Section II: Object of the Contract

II.1)

Description

II.1.1)

Title attributed to the contract by the contracting authority

KCL-00000788 Social Media Monitoring.

II.1.2(a))

Type of works contract

II.1.2(b))

Type of supplies contract

II.1.2(c))

Type of service contract

27
Yes

II.1.2)

Main site or location of works, place of delivery or performance

London.


II.1.3)

This notice involves a framework agreement

Unchecked box
Unchecked box

II.1.4)

Short description of the contract or purchase(s)

Social Media Monitoring Tool with Consultancy:

Our primary objective is to be able to fully measure, analyse and understand what is being said or talked about online with specific regard to our brand, schools, departments, activities and services.

It is our intention to expand our use of the social media monitoring service and tool-set overtime as we evolve King's use of such tools. Initially we will require access to real-time information in easy to read reports that are readily available to use. In due course, we will expand use to include data analysis that informs our activities and aids planning.

Ultimately we need services to aid the development of brand and communication strategies, and be able to use the data to analyse communication effects and influences.

To achieve this, we wish to procure the following:

— A monitoring tool to be used in-house for the daily gathering of social media intelligence and issues management.

— The services of social media consultancy to provide analysis, reporting and issues management support.

II.1.5)

Common Procurement Vocabulary (CPV)

79416200
32584000

II.1.6)

Contract covered by the government procurement agreement (GPA)

No

II.2)

Total final value of the contract(s)

II.2.1)

Total final value of the contract(s)

 180 000   GBP       20

Section IV: Procedure

IV.1)

Type of procedure

IV.1.1)

Type of procedure

IV.2)

Award criteria

IV.2.1)

Award criteria

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Product and service offering 25
Market presence and client support 10
Organisation strategy and product roadmap 10
Business cultural fit and team chemistry 20
Costs 25
Answering the brief 10

IV.2.2)

An electronic auction has been used

No

IV.3)

Administrative information

IV.3.1)

File reference number attributed by the contracting authority

KCL-00000788

IV.3.2)

Previous publication(s) concerning the same contract


2015/S 221-402922 14-11-2015

Other previous publications

Section V: Award of contract

KCL-00000788

V.1)

Date of contract award:

 12-2-2016

V.2)

Numbers of offers received:

10

V.3)

Name and address of economic operator to whom the contract has been awarded


Fenix Media Ltd trading as Face

7 Midford Place

London

W1T 5BG

UK




V.4)

Information on value of contract

 180 000 GBP 

 150 000 GBP 

V.5)

The contract is likely to be subcontracted

No

Short description of the value/proportion of the contract to be subcontracted

Section VI: Complementary Information

VI.1)

Contract related to a project and/or programme financed by community funds?

No



VI.2)

Additional Information

VI.3)

Procedures for appeal

VI.3.1)

Body responsible for appeal procedures










Body responsible for mediation procedures










VI.3.2)

Lodging of appeals

VI.3.3)

Service from which information about the lodging of appeals may be obtained










VI.4)

Dispatch date of this Notice

 12-02-2016

Coding

Commodity categories

ID Title Parent category
32584000 Data-bearing media Data equipment
79416200 Public relations consultancy services Public relations services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
N/a
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

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