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Contract Notice

Warden Call Response Service.

  • First published: 14 February 2017
  • Last modified: 14 February 2017
  • Version: N/A
  • This file may not be fully accessible.

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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

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Contents

Summary

OCID:
Published by:
Accent Housing Limited
Authority ID:
AA59368
Publication date:
14 February 2017
Deadline date:
24 March 2017
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

This is an Open Procedure procurement for a single Service Provider to respond to all calls from call points, alarms and door entry systems. The service requirements are set out in the Invitation to Tender and the Service Specifications that accompany it.

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

Accent Housing Limited

Charlstown House, Acorn Park Industrial Estate, Charlestown

Shipley

BD17 7SW

UK

Contact person: Ark Consultancy Limited

Telephone: +44 1215153831

E-mail: gmalcolm@arkconsultancy.co.uk

Fax: +44 1215153923

NUTS: UKE41

Internet address(es)

Main address: http://www.accentgroup.org

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

http://tendermanagement.launchcontrol-systems.com/register/index/074e19a526


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent to the abovementioned address


I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Housing and community amenities

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Warden Call Response Service.

II.1.2) Main CPV code

64000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Accent is procuring a Warden Call Response Service, which will monitor and respond to calls from Warden Call and Door Entry Systems and provide an appropriate response subject to the nature of the call. This could include anything from an emergency response to illness to a need for access to a property. All as set out in the Invitation to Tender and Specifications.

II.1.5) Estimated total value

Value excluding VAT: 110 000.00  GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.3) Place of performance

NUTS code:

UKC

UKD

UKE

UKF

UKH

UKJ


Main site or place of performance:

The service is expected to cover the 5 operating regions of Accent from a single operating base.

The Accent Regions are North East, North West, Yorkshire, East and South.

II.2.4) Description of the procurement

This is an Open Procedure procurement for a single Service Provider to respond to all calls from call points, alarms and door entry systems. The service requirements are set out in the Invitation to Tender and the Service Specifications that accompany it.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT: 110 000.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: Yes

Description of options:

Accent will have the option to extend the contract by 3 periods of 2 years, 2 years and 1 year respectively.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents


III.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents


III.2) Conditions related to the contract

III.2.2) Contract performance conditions

As set out in the Invitation to Tender.

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 24/03/2017

Local time: 13:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)

IV.2.7) Conditions for opening of tenders

Date: 24/03/2017

Local time: 14:00

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.4) Procedures for review

VI.4.1) Review body

The High Court, Royal Courts of Justice

The Strand

London

WC2A 2LL

UK

Telephone: +44 2079476000

VI.4.2) Body responsible for mediation procedures

The High Court, Royal Courts of Justice

The Strand

London

WC2A 2LL

UK

Telephone: +44 2079476000

VI.4.4) Service from which information about the review procedure may be obtained

Ark Consultancy Limited

Unit 1, 14 Hylton Street

Birmingham

B18 6HN

UK

Telephone: +44 1215153831

E-mail: gmalcolm@arkconsultancy.co.uk

VI.5) Date of dispatch of this notice

10/02/2017

Coding

Commodity categories

ID Title Parent category
64000000 Postal and telecommunications services Other Services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
gmalcolm@arkconsultancy.co.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.