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Contract Award Notice

Eastbourne Theatres Box Office Ticketing System Contract.

  • First published: 23 February 2017
  • Last modified: 23 February 2017

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
Eastbourne Borough Council
Authority ID:
AA28184
Publication date:
23 February 2017
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Eastbourne Borough Council seeks tenders for provision of a new Box Office Ticketing system. We are looking to introduce a user-friendly ticketing system for customers and theatre staff at Eastbourne Theatres, which are 3, council owned and operated theatres.

The selected solution will help increase online sales and offer customers an improved level of service across all communication channels but particularly online. The system must be easy to use and adaptable with as little overhead maintenance and administration as possible. There will be a drive to develop the system to ensure that features are up to date and relevant to the current and future ticketing market.

The contract term is expected to be for 3 years with the option to extend annually for a further 2 years.

This contract will be procured using a Competitive Procedure with Negotiation.

All documents must be submitted electronically via the SE Shared Services In-Tend system at:

https://www.sesharedservices.org.uk/esourcing

The anticipated procurement timetable is detailed below:

29.4.2016 Issue of Pre-Qualification Questionnaire (PQQ).

31.5.2016 Return date for PQQs.

10.6.2016 Notification of PQQ results and Issue of Invitations to Tender.

1.7.2016 Last date for questions.

6.7.2016 Final EBC response to questions.

15.7.2016 Closing date for Initial Tender submission.

w/c 25.7.2016 Keep Free for demonstrations.

29.7.2016 De-selection (where applicable) and Requests to Negotiate issued by EBC or; Selection of preferred supplier (and commence Standstill Period).

8.8.2016 Contract Award OR Revised Tender Submissions.

15.8.2016 Selection of preferred supplier (and commence standstill period).

26.8.2016 Contract Award.

30.8.2016 Contract start date.

30th Aug -16th Sept Implementation period.

19th or 26th Sept Go live date.

Full notice text

CONTRACT AWARD NOTICE – OFFICIAL JOURNAL

Section I: Contracting Authority

I.1)

Name, Address and Contact Point(s)


Eastbourne Borough Council

East Sussex

Eastbourne

BN21 4TW

UK

1 Grove Road

+44 01323410000



www.eastbourne.gov.uk


I.2)

Type of contracting Authority and Main Activity or Activities

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No

Section II: Object of the Contract

II.1)

Description

II.1.1)

Title attributed to the contract by the contracting authority

Eastbourne Theatres Box Office Ticketing System Contract.

II.1.2(a))

Type of works contract

II.1.2(b))

Type of supplies contract

II.1.2(c))

Type of service contract

1

II.1.2)

Main site or location of works, place of delivery or performance

Theatres.


II.1.3)

This notice involves a framework agreement

Unchecked box
Unchecked box

II.1.4)

Short description of the contract or purchase(s)

Eastbourne Borough Council seeks tenders for provision of a new Box Office Ticketing system. We are looking to introduce a user-friendly ticketing system for customers and theatre staff at Eastbourne Theatres, which are 3, council owned and operated theatres.

The selected solution will help increase online sales and offer customers an improved level of service across all communication channels but particularly online. The system must be easy to use and adaptable with as little overhead maintenance and administration as possible. There will be a drive to develop the system to ensure that features are up to date and relevant to the current and future ticketing market.

The contract term is expected to be for 3 years with the option to extend annually for a further 2 years.

This contract will be procured using a Competitive Procedure with Negotiation.

All documents must be submitted electronically via the SE Shared Services In-Tend system at:

https://www.sesharedservices.org.uk/esourcing

The anticipated procurement timetable is detailed below:

29.4.2016 Issue of Pre-Qualification Questionnaire (PQQ).

31.5.2016 Return date for PQQs.

10.6.2016 Notification of PQQ results and Issue of Invitations to Tender.

1.7.2016 Last date for questions.

6.7.2016 Final EBC response to questions.

15.7.2016 Closing date for Initial Tender submission.

w/c 25.7.2016 Keep Free for demonstrations.

29.7.2016 De-selection (where applicable) and Requests to Negotiate issued by EBC or; Selection of preferred supplier (and commence Standstill Period).

8.8.2016 Contract Award OR Revised Tender Submissions.

15.8.2016 Selection of preferred supplier (and commence standstill period).

26.8.2016 Contract Award.

30.8.2016 Contract start date.

30th Aug -16th Sept Implementation period.

19th or 26th Sept Go live date.

II.1.5)

Common Procurement Vocabulary (CPV)

48814300

II.1.6)

Contract covered by the government procurement agreement (GPA)

No

II.2)

Total final value of the contract(s)

II.2.1)

Total final value of the contract(s)

 195 000   GBP     

Section IV: Procedure

IV.1)

Type of procedure

IV.1.1)

Type of procedure

IV.2)

Award criteria

IV.2.1)

Award criteria

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Price 40
Quality 60

IV.2.2)

An electronic auction has been used

No

IV.3)

Administrative information

IV.3.1)

File reference number attributed by the contracting authority

EBBC - 006972

IV.3.2)

Previous publication(s) concerning the same contract

Other previous publications

Section V: Award of contract

V.1)

Date of contract award:

 16-12-2016

V.2)

Numbers of offers received:

6

V.3)

Name and address of economic operator to whom the contract has been awarded


Spektrix

3rd Floor, 3 Dorset Rise

London

EC4Y 8EN

UK




V.4)

Information on value of contract

 160 000 GBP 

 195 000 GBP 

V.5)

The contract is likely to be subcontracted

No

Short description of the value/proportion of the contract to be subcontracted

Section VI: Complementary Information

VI.1)

Contract related to a project and/or programme financed by community funds?

No



VI.2)

Additional Information

VI.3)

Procedures for appeal

VI.3.1)

Body responsible for appeal procedures










Body responsible for mediation procedures










VI.3.2)

Lodging of appeals

A ten day stand still period was provided to all other tenderers to appeal the award decision.

VI.3.3)

Service from which information about the lodging of appeals may be obtained










VI.4)

Dispatch date of this Notice

 21-02-2017

Coding

Commodity categories

ID Title Parent category
48814300 Theatre management system Medical information systems

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
N/a
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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