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Contract Notice

Local Growth Hub Liverpool City Region Brokerage Partners

  • First published: 13 February 2018
  • Last modified: 13 February 2018
  • Version: N/A
  • This file may not be fully accessible.

  •  

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Contents

Summary

OCID:
Published by:
Liverpool City Region Local Enterprise Partnership
Authority ID:
AA37652
Publication date:
13 February 2018
Deadline date:
11 March 2018
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The LEP has been awarded funds by the BEIS to continue to manage and deliver a Local Growth Hub for the Liverpool City Region, this funding will initially be matched by ERDF.

The Local Growth Hub intends to continue with its current approach and therefore, wishes to engage Brokerage Partners covering each of the 6 Local Authority (LA) areas of Halton, Knowsley, Liverpool, Sefton, St Helens and Wirral. In addition, the LEP are seeking a specialist broker to cover harder to reach groups including Women, BAME Groups, and Social Economy businesses across the City Region. Therefore, there will be a total of 7 lots that suppliers can bid for.

Local Growth Hub Brokerage Partners will need to undertake the following actions:

— Mapping of Business Support Services,

— Provision of Business Information,

— Business Pre-Start, Start-up and Growth Diagnostic,

— Business Pre-Start, Start-up and Growth Brokerage,

— Account Management for High Growth/ potential High Growth Businesses,

— Provision/Facilitation of Business Networks,

— Promotion of Local Growth Hub Services, in particular, City Region European Programmes of support,

— Collaboration with local delivery and brokerage partners,

— Maintaining accurate and comprehensive records on common CRM platform,

— Evaluation of business support impact,

— Any other necessarily required ancillary services.

Full notice text

CONTRACT NOTICE – OFFICIAL JOURNAL

Section I: Contracting Authority

I.1)

Name, Address and Contact Point(s)


Liverpool City Region Local Enterprise Partnership

1 Mann Island

Liverpool

L3 1BP

UK

Andy Devaney

Andy Devaney

+44 1512373522

andy.devaney@liverpoollep.org


http://www.liverpoollep.org

http://www.liverpoollep.org

https://www.liverpoollep.org/tenders/
Checked box
Unchecked box
Checked box
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I.2)

Type of contracting Authority and Main Activity or Activities

Checked box
Local Enterprise Partnership
Unchecked box
Unchecked box
Unchecked box
Unchecked box
Checked box
Unchecked box
Unchecked box
Unchecked box
Unchecked box
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No

Section II: Object of the Contract

II.1)

Description

II.1.1)

Title attributed to the contract by the contracting authority

Local Growth Hub Liverpool City Region Brokerage Partners

II.1.2(a))

Type of works contract

II.1.2(b))

Type of supplies contract

II.1.2(c))

Type of service contract

11

II.1.2)

Main site or location of works, place of delivery or performance



UKD7

II.1.3)

This notice involves

Checked box
Unchecked box
Unchecked box

II.1.4)

Information on framework agreement (if applicable)

Unchecked box
Unchecked box

Number of participants to the framework agreement envisaged

Duration of the framework agreement

Justification for a framework agreement the duration of which exceeds four years

Estimated total value of purchases for the entire duration of the framework agreement

Frequency and value of the contracts to be awarded

II.1.5)

Short description of the contract or purchase(s)

The LEP has been awarded funds by the BEIS to continue to manage and deliver a Local Growth Hub for the Liverpool City Region, this funding will initially be matched by ERDF.

The Local Growth Hub intends to continue with its current approach and therefore, wishes to engage Brokerage Partners covering each of the 6 Local Authority (LA) areas of Halton, Knowsley, Liverpool, Sefton, St Helens and Wirral. In addition, the LEP are seeking a specialist broker to cover harder to reach groups including Women, BAME Groups, and Social Economy businesses across the City Region. Therefore, there will be a total of 7 lots that suppliers can bid for.

Local Growth Hub Brokerage Partners will need to undertake the following actions:

— Mapping of Business Support Services,

— Provision of Business Information,

— Business Pre-Start, Start-up and Growth Diagnostic,

— Business Pre-Start, Start-up and Growth Brokerage,

— Account Management for High Growth/ potential High Growth Businesses,

— Provision/Facilitation of Business Networks,

— Promotion of Local Growth Hub Services, in particular, City Region European Programmes of support,

— Collaboration with local delivery and brokerage partners,

— Maintaining accurate and comprehensive records on common CRM platform,

— Evaluation of business support impact,

— Any other necessarily required ancillary services.

II.1.6)

Common Procurement Vocabulary (CPV)

79411100

II.1.7)

Contract covered by the Government Procurement Agreement (GPA)

Checked box

II.1.8)

Division into lots

Yes

Unchecked box Checked box Unchecked box

II.1.9)

Will variants be accepted

No

II.2)

Quantity or Scope of the Contract

II.2.1)

Total quantity or scope

The LEP has been awarded funds by the BEIS to continue to manage and deliver a Local Growth Hub for the Liverpool City Region, this funding will initially be matched by ERDF.

The Local Growth Hub intends to continue with its current approach and therefore, wishes to engage Brokerage Partners covering each of the 6 Local Authority (LA) areas of Halton, Knowsley, Liverpool, Sefton, St Helens and Wirral. In addition, the LEP are seeking a specialist broker to cover harder to reach groups including Women, BAME Groups, and Social Economy businesses across the City Region. Therefore, there will be a total of 7 lots that suppliers can bid for.

Local Growth Hub Brokerage Partners will need to undertake the following actions:

— Mapping of Business Support Services,

— Provision of Business Information,

— Business Pre-Start, Start-up and Growth Diagnostic,

— Business Pre-Start, Start-up and Growth Brokerage,

— Account Management for High Growth/ potential High Growth Businesses,

— Provision/Facilitation of Business Networks,

— Promotion of Local Growth Hub Services, in particular, City Region European Programmes of support,

— Collaboration with local delivery and brokerage partners,

— Maintaining accurate and comprehensive records on common CRM platform,

— Evaluation of business support impact,

— Any other necessarily required ancillary services.

Local Growth Hub Brokerage Partners will be a primary access point for brokerage to a wide range of business support services in the Local Authority area covered by the Local Growth Hub, which will include the provision of the following Services:

— Pre-start Support,

— Business Start up,

— Account Management,

— Business Growth,

— Business Planning,

— Business Finance,

— Skills and Training,

— Sales and Marketing,

— Supply Chains/Procurement,

— Innovation, Research and Development,

— Product, Service and Process Development,

— Export and Import,

— Business Premises,

— Business Networks,

— Mentoring,

— Sector Specialists,

— Accessing and taking advantage of the International Festival for Business in 2018,

— Any other necessarily required ancillary services.

The Supplier shall broker business into the most appropriate support available from a wide range of local, national and commercial providers. It is then for the business to determine, from the information provided, which provider they select to provide services, using appropriate procurement and evaluation where applicable. It is the responsibility of the supplier to have sufficient and demonstrable knowledge of all support available in the LCR.

Suppliers will have a duty to contribute to the success of the other support programmes available in the City Region. Suppliers will be accountable for ensuring that all the components of the Local Growth Hub are considered equally and there is a requirement to ensure, in particular, that they are referring businesses to European Programmes of support.

The Supplier will be required to record all activity accurately and comprehensively onto the Local Growth Hub CRM system to LEP guidelines. The data should be recorded onto the system in ‘real time’ as the data will be used to regularly report to BEIS to demonstrate the performance of the Local Growth Hub and will allow the LEP to ensure the support delivered to businesses is appropriate and effective.

The Supplier shall utilise www.localgrowthub.com or any other system as specified by the LEP for the online search and identification of appropriate services for business. This will be maintained by the Local Growth Hub with current information on services for businesses in a readily searchable format.

If Suppliers directly deliver services to businesses, they must ensure and demonstrate to the LEP’s satisfaction that these services are considered equally alongside those of other providers when delivering the Services. Businesses must always be brokered into the most suitable service for them and their needs. This is essential to the delivery of the Local Growth Hub. Activity and performance will be subject to regular monitoring and scrutiny by the LEP.

Suppliers will be required to comply with the Local Growth Hub Handbook, which will be maintained by the LEP. The Handbook will specify standards required of the Supplier, operating protocols, use of diagnostics tools and marketing requirements, including the use of Local Growth Hub and ESIF branding on Supplier documentation, websites and communications and information uploads to Local Growth Hub website. The Handbook will be revised and updated by the LEP periodically and any such revisions will be applicable to the Contract.

The following outputs, outcomes and service levels are required from each Lot by the LEP by 31.3.2019 and will be subject of reports to both BEIS and ERDF.

1) No. of businesses recorded and engaged with initial diagnostic and brokerage 500;

2) No. of businesses brokered into external* business growth services and provision (in total and with breakdown of service) 100;

3) No. of businesses taking up external* business growth services and provision (in total and with breakdown of service) 50;

4) Of the initial 500 engagements – No. of growth/potential growth businesses receiving in depth diagnostic as agreed with the LEP 80;

5) Of the 80 businesses receiving the in depth diagnostic - No. of high growth/potential high growth businesses account managed from diagnostic through brokerage and delivery to monitor impact and satisfaction 40;

6) No, of businesses reporting growth as a result of the support provided (in total and with breakdown by service) 40;

7) Satisfaction level with Local Growth Hub and service provided (by Local Growth Hub business survey) 80 %.

*External business growth services and provision is any provision that your organisation is not a part of or affiliated with.

High growth/potential high growth businesses are those that you expect to have a greater positive affect on the economy.

1,00350 000,00
GBP

II.2.2)

Options

Provisional timetable for recourse to these options

Number of possible renewals

1

In the case of renewable supplies or service contracts, estimated time frame for subsequent contracts

12

II.3)

Duration of the contract or limit for completion

12

Section III: Legal, Economic, Financial and Technical Information

Section IV: Procedure

IV.1)

Type of Procedure


Checked box Unchecked box
Unchecked box Unchecked box
Unchecked box Unchecked box

Justification for the choice of accelerated procedure

IV.1.1)

Have candidates already been selected?

No

IV.1.2)

Limitations on the number of operators who will be invited to tender or to participate

Objective criteria for choosing the limited number of candidates

IV.1.3)

Reduction of the number of operators during the negotiation or dialogue

Unchecked box

IV.2)

Award Criteria

No


No

Yes
Explain the process for engaging businesses and delivering the necessary services as described above 20
How will you ensure you engage with the necessary amount of businesses? 20
What systems will be in place to ensure businesses move from engagement on to diagnostic/brokerage? 20
How will you ensure that you are able to offer all the services listed in section 8 of the document? 20
Price 20

IV.2.2)

An electronic auction will be used

No

IV.3 Administrative Information

IV.3.1)

Reference number attributed to the notice by the contracting authority

IV.3.2)

Previous publication(s) concerning the same contract

Unchecked box
Unchecked box


Other previous publications

IV.3.3)

Conditions for obtaining specifications and additional documents



 


IV.3.4)

Time-limit for receipt of tenders or requests to participate

 11-03-2018  00:00

IV.3.5)

Date of dispatch of invitations to tender or to participate to selected candidates


IV.3.6)

Language or languages in which tenders or requests to participate can be drawn up

Checked box    

IV.3.7)

Minimum time frame during which the tenderer must maintain the tender 

IV.3.8)

Conditions for opening tenders





Section VI: Other Information

VI.1)

Indicate whether this procurement is a recurrent one and the Estimated timing for further notices to be published


VI.2)

Does the contract relate to a Project/Programme financed by Community Funds?

Yes



Business Growth Programme

VI.3)

Additional Information

VI.4)

Procedures for appeal

VI.4.1)

Body responsible for appeal procedures


Liverpool City Region Local Enterprise Partnership

1 Mann Island

Liverpool

L3 1BP

UK

andy.devaney@liverpoollep.org

+44 1512373522

https://www.liverpoollep.org/

Body responsible for mediation procedures










VI.4.2)

Lodging of appeals

VI.4.3)

Service from which information about the lodging of appeals may be obtained


Liverpool City Region Local Enterprise Partnership

1 Mann Island

Liverpool

L3 1BP

UK

andy.devaney@liverpoollep.org

+44 1512373522

https://www.liverpoollep.org/

VI.5)

Dispatch date of this Notice

 09-02-2018

ANNEX A

Additional Addresses and Contact Points

III)

Address and contact points to which Tenders/Requests to Participate must be sent



Liverpool City Region Local Enterprise Partnership

1 Mann Island

Liverpool

L3 1BP

UK

Lisa Duddridge

Lisa Duddridge

+44 1512373954

lisa.duddridge@liverpoollep.org


ANNEX B

Information About Lots

1     Halton

1)

Short Description

Brokerage Services for all aspects of Business Support in the Halton Local Authority Area

2)

Common Procurement Vocabulary (CPV)

79411100

3)

Quantity or scope

The LEP has been awarded funds by the BEIS to continue to manage and deliver a Local Growth Hub for the Liverpool City Region, this funding will initially be matched by ERDF.

The Local Growth Hub intends to continue with its current approach and therefore, wishes to engage Brokerage Partners covering each of the 6 Local Authority (LA) areas of Halton, Knowsley, Liverpool, Sefton, St Helens and Wirral. In addition, the LEP are seeking a specialist broker to cover harder to reach groups including Women, BAME Groups, and Social Economy businesses across the City Region. Therefore, there will be a total of 7 lots that suppliers can bid for.

Local Growth Hub Brokerage Partners will need to undertake the following actions:

— Mapping of Business Support Services,

— Provision of Business Information,

— Business Pre-Start, Start-up and Growth Diagnostic,

— Business Pre-Start, Start-up and Growth Brokerage,

— Account Management for High Growth/ potential High Growth Businesses,

— Provision/Facilitation of Business Networks,

— Promotion of Local Growth Hub Services, in particular, City Region European Programmes of support,

— Collaboration with local delivery and brokerage partners,

— Maintaining accurate and comprehensive records on common CRM platform,

— Evaluation of business support impact,

— Any other necessarily required ancillary services.

Local Growth Hub Brokerage Partners will be a primary access point for brokerage to a wide range of business support services in the Local Authority area covered by the Local Growth Hub, which will include the provision of the following Services:

— Pre-start Support,

— Business Start up,

— Account Management,

— Business Growth,

— Business Planning,

— Business Finance,

— Skills and Training,

— Sales and Marketing,

— Supply Chains/Procurement,

— Innovation, Research and Development,

— Product, Service and Process Development,

— Export and Import,

— Business Premises,

— Business Networks,

— Mentoring,

— Sector Specialists,

— Accessing and taking advantage of the International Festival for Business in 2018,

— Any other necessarily required ancillary services.

The Supplier shall broker business into the most appropriate support available from a wide range of local, national and commercial providers. It is then for the business to determine, from the information provided, which provider they select to provide services, using appropriate procurement and evaluation where applicable. It is the responsibility of the supplier to have sufficient and demonstrable knowledge of all support available in the LCR.

Suppliers will have a duty to contribute to the success of the other support programmes available in the City Region. Suppliers will be accountable for ensuring that all the components of the Local Growth Hub are considered equally and there is a requirement to ensure, in particular, that they are referring businesses to European Programmes of support.

The Supplier will be required to record all activity accurately and comprehensively onto the Local Growth Hub CRM system to LEP guidelines. The data should be recorded onto the system in ‘real time’ as the data will be used to regularly report to BEIS to demonstrate the performance of the Local Growth Hub and will allow the LEP to ensure the support delivered to businesses is appropriate and effective.

The Supplier shall utilise www.localgrowthub.com or any other system as specified by the LEP for the online search and identification of appropriate services for business. This will be maintained by the Local Growth Hub with current information on services for businesses in a readily searchable format.

If Suppliers directly deliver services to businesses, they must ensure and demonstrate to the LEP’s satisfaction that these services are considered equally alongside those of other providers when delivering the Services. Businesses must always be brokered into the most suitable service for them and their needs. This is essential to the delivery of the Local Growth Hub. Activity and performance will be subject to regular monitoring and scrutiny by the LEP.

Suppliers will be required to comply with the Local Growth Hub Handbook, which will be maintained by the LEP. The Handbook will specify standards required of the Supplier, operating protocols, use of diagnostics tools and marketing requirements, including the use of Local Growth Hub and ESIF branding on Supplier documentation, websites and communications and information uploads to Local Growth Hub website. The Handbook will be revised and updated by the LEP periodically and any such revisions will be applicable to the Contract.

The following outputs, outcomes and service levels are required from each Lot by the LEP by 31st March 2019 and will be subject of reports to both BEIS and ERDF.

1) No. of businesses recorded and engaged with initial diagnostic and brokerage 500;

2) No. of businesses brokered into external* business growth services and provision (in total and with breakdown of service) 100;

3) No. of businesses taking up external* business growth services and provision (in total and with breakdown of service) 50;

4) Of the initial 500 engagements – No. of growth/potential growth businesses receiving in depth diagnostic as agreed with the LEP 80;

5) Of the 80 businesses receiving the in depth diagnostic — No. of high growth/potential high growth businesses account managed from diagnostic through brokerage and delivery to monitor impact and satisfaction 40;

6) No, of businesses reporting growth as a result of the support provided (in total and with breakdown by service) 40;

7) Satisfaction level with Local Growth Hub and service provided (by Local Growth Hub business survey) 80 %.

*External business growth services and provision is any provision that your organisation is not a part of or affiliated with.

High growth/potential high growth businesses are those that you expect to have a greater positive affect on the economy.



1,0050 000,00  GBP.

4)

Indication about different contract dates

12

5)

Additional Information about lots

Further information and associated documents can be found at https://www.liverpoollep.org/tenders/

ANNEX B

Information About Lots

2     Knowsley

1)

Short Description

Brokerage Services for all aspects of Business Support in the Knowsley Local Authority Area

2)

Common Procurement Vocabulary (CPV)

79411100

3)

Quantity or scope

The LEP has been awarded funds by the BEIS to continue to manage and deliver a Local Growth Hub for the Liverpool City Region, this funding will initially be matched by ERDF.

The Local Growth Hub intends to continue with its current approach and therefore, wishes to engage Brokerage Partners covering each of the 6 Local Authority (LA) areas of Halton, Knowsley, Liverpool, Sefton, St Helens and Wirral. In addition, the LEP are seeking a specialist broker to cover harder to reach groups including Women, BAME Groups, and Social Economy businesses across the City Region. Therefore, there will be a total of 7 lots that suppliers can bid for.

Local Growth Hub Brokerage Partners will need to undertake the following actions:

— Mapping of Business Support Services,

— Provision of Business Information,

— Business Pre-Start, Start-up and Growth Diagnostic,

— Business Pre-Start, Start-up and Growth Brokerage,

— Account Management for High Growth/ potential High Growth Businesses,

— Provision/Facilitation of Business Networks,

— Promotion of Local Growth Hub Services, in particular, City Region European Programmes of support,

— Collaboration with local delivery and brokerage partners,

— Maintaining accurate and comprehensive records on common CRM platform,

— Evaluation of business support impact,

— Any other necessarily required ancillary services.

Local Growth Hub Brokerage Partners will be a primary access point for brokerage to a wide range of business support services in the Local Authority area covered by the Local Growth Hub, which will include the provision of the following Services:

— Pre-start Support,

— Business Start up,

— Account Management,

— Business Growth,

— Business Planning,

— Business Finance,

— Skills and Training,

— Sales and Marketing,

— Supply Chains/Procurement,

— Innovation, Research and Development,

— Product, Service and Process Development,

— Export and Import,

— Business Premises,

— Business Networks,

— Mentoring,

— Sector Specialists,

— Accessing and taking advantage of the International Festival for Business in 2018,

— Any other necessarily required ancillary services.

The Supplier shall broker business into the most appropriate support available from a wide range of local, national and commercial providers. It is then for the business to determine, from the information provided, which provider they select to provide services, using appropriate procurement and evaluation where applicable. It is the responsibility of the supplier to have sufficient and demonstrable knowledge of all support available in the LCR.

Suppliers will have a duty to contribute to the success of the other support programmes available in the City Region. Suppliers will be accountable for ensuring that all the components of the Local Growth Hub are considered equally and there is a requirement to ensure, in particular, that they are referring businesses to European Programmes of support.

The Supplier will be required to record all activity accurately and comprehensively onto the Local Growth Hub CRM system to LEP guidelines. The data should be recorded onto the system in ‘real time’ as the data will be used to regularly report to BEIS to demonstrate the performance of the Local Growth Hub and will allow the LEP to ensure the support delivered to businesses is appropriate and effective.

The Supplier shall utilise www.localgrowthub.com or any other system as specified by the LEP for the online search and identification of appropriate services for business. This will be maintained by the Local Growth Hub with current information on services for businesses in a readily searchable format.

If Suppliers directly deliver services to businesses, they must ensure and demonstrate to the LEP’s satisfaction that these services are considered equally alongside those of other providers when delivering the Services. Businesses must always be brokered into the most suitable service for them and their needs. This is essential to the delivery of the Local Growth Hub. Activity and performance will be subject to regular monitoring and scrutiny by the LEP.

Suppliers will be required to comply with the Local Growth Hub Handbook, which will be maintained by the LEP. The Handbook will specify standards required of the Supplier, operating protocols, use of diagnostics tools and marketing requirements, including the use of Local Growth Hub and ESIF branding on Supplier documentation, websites and communications and information uploads to Local Growth Hub website. The Handbook will be revised and updated by the LEP periodically and any such revisions will be applicable to the Contract.

The following outputs, outcomes and service levels are required from each Lot by the LEP by 31.3.2019 and will be subject of reports to both BEIS and ERDF.

1) No. of businesses recorded and engaged with initial diagnostic and brokerage 500;

2) No. of businesses brokered into external* business growth services and provision (in total and with breakdown of service) 100;

3) No. of businesses taking up external* business growth services and provision (in total and with breakdown of service) 50;

4) Of the initial 500 engagements – No. of growth/potential growth businesses receiving in depth diagnostic as agreed with the LEP 80;

5) Of the 80 businesses receiving the in depth diagnostic - No. of high growth/potential high growth businesses account managed from diagnostic through brokerage and delivery to monitor impact and satisfaction 40;

6) No, of businesses reporting growth as a result of the support provided (in total and with breakdown by service) 40;

7) Satisfaction level with Local Growth Hub and service provided (by Local Growth Hub business survey) 80 %.

*External business growth services and provision is any provision that your organisation is not a part of or affiliated with.

High growth/potential high growth businesses are those that you expect to have a greater positive affect on the economy.



1,0050 000,00  GBP.

4)

Indication about different contract dates

12

5)

Additional Information about lots

Further information and associated documents can be found at https://www.liverpoollep.org/tenders/

ANNEX B

Information About Lots

3     Liverpool

1)

Short Description

Brokerage Services for all aspects of Business Support in the Liverpool Local Authority Area

2)

Common Procurement Vocabulary (CPV)

79411100

3)

Quantity or scope

The LEP has been awarded funds by the BEIS to continue to manage and deliver a Local Growth Hub for the Liverpool City Region, this funding will initially be matched by ERDF.

The Local Growth Hub intends to continue with its current approach and therefore, wishes to engage Brokerage Partners covering each of the 6 Local Authority (LA) areas of Halton, Knowsley, Liverpool, Sefton, St Helens and Wirral. In addition, the LEP are seeking a specialist broker to cover harder to reach groups including Women, BAME Groups, and Social Economy businesses across the City Region. Therefore, there will be a total of 7 lots that suppliers can bid for.

Local Growth Hub Brokerage Partners will need to undertake the following actions:

— Mapping of Business Support Services,

— Provision of Business Information,

— Business Pre-Start, Start-up and Growth Diagnostic,

— Business Pre-Start, Start-up and Growth Brokerage,

— Account Management for High Growth/ potential High Growth Businesses,

— Provision/Facilitation of Business Networks,

— Promotion of Local Growth Hub Services, in particular, City Region European Programmes of support,

— Collaboration with local delivery and brokerage partners,

— Maintaining accurate and comprehensive records on common CRM platform,

— Evaluation of business support impact,

— Any other necessarily required ancillary services.

Local Growth Hub Brokerage Partners will be a primary access point for brokerage to a wide range of business support services in the Local Authority area covered by the Local Growth Hub, which will include the provision of the following Services:

— Pre-start Support,

— Business Start up,

— Account Management,

— Business Growth,

— Business Planning,

— Business Finance,

— Skills and Training,

— Sales and Marketing,

— Supply Chains/Procurement,

— Innovation, Research and Development,

— Product, Service and Process Development,

— Export and Import,

— Business Premises,

— Business Networks,

— Mentoring,

— Sector Specialists,

— Accessing and taking advantage of the International Festival for Business in 2018,

— Any other necessarily required ancillary services.

The Supplier shall broker business into the most appropriate support available from a wide range of local, national and commercial providers. It is then for the business to determine, from the information provided, which provider they select to provide services, using appropriate procurement and evaluation where applicable. It is the responsibility of the supplier to have sufficient and demonstrable knowledge of all support available in the LCR.

Suppliers will have a duty to contribute to the success of the other support programmes available in the City Region. Suppliers will be accountable for ensuring that all the components of the Local Growth Hub are considered equally and there is a requirement to ensure, in particular, that they are referring businesses to European Programmes of support.

The Supplier will be required to record all activity accurately and comprehensively onto the Local Growth Hub CRM system to LEP guidelines. The data should be recorded onto the system in ‘real time’ as the data will be used to regularly report to BEIS to demonstrate the performance of the Local Growth Hub and will allow the LEP to ensure the support delivered to businesses is appropriate and effective.

The Supplier shall utilise www.localgrowthub.com or any other system as specified by the LEP for the online search and identification of appropriate services for business. This will be maintained by the Local Growth Hub with current information on services for businesses in a readily searchable format.

If Suppliers directly deliver services to businesses, they must ensure and demonstrate to the LEP’s satisfaction that these services are considered equally alongside those of other providers when delivering the Services. Businesses must always be brokered into the most suitable service for them and their needs. This is essential to the delivery of the Local Growth Hub. Activity and performance will be subject to regular monitoring and scrutiny by the LEP.

Suppliers will be required to comply with the Local Growth Hub Handbook, which will be maintained by the LEP. The Handbook will specify standards required of the Supplier, operating protocols, use of diagnostics tools and marketing requirements, including the use of Local Growth Hub and ESIF branding on Supplier documentation, websites and communications and information uploads to Local Growth Hub website. The Handbook will be revised and updated by the LEP periodically and any such revisions will be applicable to the Contract.

The following outputs, outcomes and service levels are required from each Lot by the LEP by 31.3.2019 and will be subject of reports to both BEIS and ERDF.

1) No. of businesses recorded and engaged with initial diagnostic and brokerage 500;

2) No. of businesses brokered into external* business growth services and provision (in total and with breakdown of service) 100;

3) No. of businesses taking up external* business growth services and provision (in total and with breakdown of service) 50;

4) Of the initial 500 engagements – No. of growth/potential growth businesses receiving in depth diagnostic as agreed with the LEP 80;

5) Of the 80 businesses receiving the in depth diagnostic - No. of high growth/potential high growth businesses account managed from diagnostic through brokerage and delivery to monitor impact and satisfaction 40;

6) No, of businesses reporting growth as a result of the support provided (in total and with breakdown by service) 40;

7) Satisfaction level with Local Growth Hub and service provided (by Local Growth Hub business survey) 80 %.

*External business growth services and provision is any provision that your organisation is not a part of or affiliated with.

High growth/potential high growth businesses are those that you expect to have a greater positive affect on the economy.



1,0050 000,00  GBP.

4)

Indication about different contract dates

12

5)

Additional Information about lots

Further information and associated documents can be found at https://www.liverpoollep.org/tenders/

ANNEX B

Information About Lots

4     Sefton

1)

Short Description

Brokerage Services for all aspects of Business Support in the Sefton Local Authority Area

2)

Common Procurement Vocabulary (CPV)

79411100

3)

Quantity or scope

The LEP has been awarded funds by the BEIS to continue to manage and deliver a Local Growth Hub for the Liverpool City Region, this funding will initially be matched by ERDF.

The Local Growth Hub intends to continue with its current approach and therefore, wishes to engage Brokerage Partners covering each of the 6 Local Authority (LA) areas of Halton, Knowsley, Liverpool, Sefton, St Helens and Wirral. In addition, the LEP are seeking a specialist broker to cover harder to reach groups including Women, BAME Groups, and Social Economy businesses across the City Region. Therefore, there will be a total of 7 lots that suppliers can bid for.

Local Growth Hub Brokerage Partners will need to undertake the following actions:

— Mapping of Business Support Services,

— Provision of Business Information,

— Business Pre-Start, Start-up and Growth Diagnostic,

— Business Pre-Start, Start-up and Growth Brokerage,

— Account Management for High Growth/ potential High Growth Businesses,

— Provision/Facilitation of Business Networks,

— Promotion of Local Growth Hub Services, in particular, City Region European Programmes of support,

— Collaboration with local delivery and brokerage partners,

— Maintaining accurate and comprehensive records on common CRM platform,

— Evaluation of business support impact,

— Any other necessarily required ancillary services.

Local Growth Hub Brokerage Partners will be a primary access point for brokerage to a wide range of business support services in the Local Authority area covered by the Local Growth Hub, which will include the provision of the following Services:

— Pre-start Support,

— Business Start up,

— Account Management,

— Business Growth,

— Business Planning,

— Business Finance,

— Skills and Training,

— Sales and Marketing,

— Supply Chains/Procurement,

— Innovation, Research and Development,

— Product, Service and Process Development,

— Export and Import,

— Business Premises,

— Business Networks,

— Mentoring,

— Sector Specialists,

— Accessing and taking advantage of the International Festival for Business in 2018,

— Any other necessarily required ancillary services.

The Supplier shall broker business into the most appropriate support available from a wide range of local, national and commercial providers. It is then for the business to determine, from the information provided, which provider they select to provide services, using appropriate procurement and evaluation where applicable. It is the responsibility of the supplier to have sufficient and demonstrable knowledge of all support available in the LCR.

Suppliers will have a duty to contribute to the success of the other support programmes available in the City Region. Suppliers will be accountable for ensuring that all the components of the Local Growth Hub are considered equally and there is a requirement to ensure, in particular, that they are referring businesses to European Programmes of support.

The Supplier will be required to record all activity accurately and comprehensively onto the Local Growth Hub CRM system to LEP guidelines. The data should be recorded onto the system in ‘real time’ as the data will be used to regularly report to BEIS to demonstrate the performance of the Local Growth Hub and will allow the LEP to ensure the support delivered to businesses is appropriate and effective.

The Supplier shall utilise www.localgrowthub.com or any other system as specified by the LEP for the online search and identification of appropriate services for business. This will be maintained by the Local Growth Hub with current information on services for businesses in a readily searchable format.

If Suppliers directly deliver services to businesses, they must ensure and demonstrate to the LEP’s satisfaction that these services are considered equally alongside those of other providers when delivering the Services. Businesses must always be brokered into the most suitable service for them and their needs. This is essential to the delivery of the Local Growth Hub. Activity and performance will be subject to regular monitoring and scrutiny by the LEP.

Suppliers will be required to comply with the Local Growth Hub Handbook, which will be maintained by the LEP. The Handbook will specify standards required of the Supplier, operating protocols, use of diagnostics tools and marketing requirements, including the use of Local Growth Hub and ESIF branding on Supplier documentation, websites and communications and information uploads to Local Growth Hub website. The Handbook will be revised and updated by the LEP periodically and any such revisions will be applicable to the Contract.

The following outputs, outcomes and service levels are required from each Lot by the LEP by 31.3. 2019 and will be subject of reports to both BEIS and ERDF.

1) No. of businesses recorded and engaged with initial diagnostic and brokerage 500

2) No. of businesses brokered into external* business growth services and provision (in total and with breakdown of service) 100

3) No. of businesses taking up external* business growth services and provision (in total and with breakdown of service) 50

4) Of the initial 500 engagements – No. of growth/potential growth businesses receiving in depth diagnostic as agreed with the LEP 80

5) Of the 80 businesses receiving the in depth diagnostic - No. of high growth/potential high growth businesses account managed from diagnostic through brokerage and delivery to monitor impact and satisfaction 40

6) No, of businesses reporting growth as a result of the support provided (in total and with breakdown by service) 40

7) Satisfaction level with Local Growth Hub and service provided (by Local Growth Hub business survey) 80 %.

High growth/potential high growth businesses are those that you expect to have a greater positive affect on the economy.



1,0050 000,00  GBP.

4)

Indication about different contract dates

12

5)

Additional Information about lots

Further information and associated documents can be found at https://www.liverpoollep.org/tenders/

ANNEX B

Information About Lots

5     St Helens

1)

Short Description

Brokerage Services for all aspects of Business Support in the St Helens Local Authority Area

2)

Common Procurement Vocabulary (CPV)

79411100

3)

Quantity or scope

The LEP has been awarded funds by the BEIS to continue to manage and deliver a Local Growth Hub for the Liverpool City Region, this funding will initially be matched by ERDF.

The Local Growth Hub intends to continue with its current approach and therefore, wishes to engage Brokerage Partners covering each of the 6 Local Authority (LA) areas of Halton, Knowsley, Liverpool, Sefton, St Helens and Wirral. In addition, the LEP are seeking a specialist broker to cover harder to reach groups including Women, BAME Groups, and Social Economy businesses across the City Region. Therefore, there will be a total of 7 lots that suppliers can bid for.

Local Growth Hub Brokerage Partners will need to undertake the following actions:

— Mapping of Business Support Services,

— Provision of Business Information,

— Business Pre-Start, Start-up and Growth Diagnostic,

— Business Pre-Start, Start-up and Growth Brokerage,

— Account Management for High Growth/ potential High Growth Businesses,

— Provision/Facilitation of Business Networks,

— Promotion of Local Growth Hub Services, in particular, City Region European Programmes of support,

— Collaboration with local delivery and brokerage partners,

— Maintaining accurate and comprehensive records on common CRM platform,

— Evaluation of business support impact,

— Any other necessarily required ancillary services.

Local Growth Hub Brokerage Partners will be a primary access point for brokerage to a wide range of business support services in the Local Authority area covered by the Local Growth Hub, which will include the provision of the following Services:

— Pre-start Support,

— Business Start up,

— Account Management,

— Business Growth,

— Business Planning,

— Business Finance,

— Skills and Training,

— Sales and Marketing,

— Supply Chains/Procurement,

— Innovation, Research and Development,

— Product, Service and Process Development,

— Export and Import,

— Business Premises,

— Business Networks,

— Mentoring,

— Sector Specialists,

— Accessing and taking advantage of the International Festival for Business in 2018,

— Any other necessarily required ancillary services.

The Supplier shall broker business into the most appropriate support available from a wide range of local, national and commercial providers. It is then for the business to determine, from the information provided, which provider they select to provide services, using appropriate procurement and evaluation where applicable. It is the responsibility of the supplier to have sufficient and demonstrable knowledge of all support available in the LCR.

Suppliers will have a duty to contribute to the success of the other support programmes available in the City Region. Suppliers will be accountable for ensuring that all the components of the Local Growth Hub are considered equally and there is a requirement to ensure, in particular, that they are referring businesses to European Programmes of support.

The Supplier will be required to record all activity accurately and comprehensively onto the Local Growth Hub CRM system to LEP guidelines. The data should be recorded onto the system in ‘real time’ as the data will be used to regularly report to BEIS to demonstrate the performance of the Local Growth Hub and will allow the LEP to ensure the support delivered to businesses is appropriate and effective.

The Supplier shall utilise www.localgrowthub.com or any other system as specified by the LEP for the online search and identification of appropriate services for business. This will be maintained by the Local Growth Hub with current information on services for businesses in a readily searchable format.

If Suppliers directly deliver services to businesses, they must ensure and demonstrate to the LEP’s satisfaction that these services are considered equally alongside those of other providers when delivering the Services. Businesses must always be brokered into the most suitable service for them and their needs. This is essential to the delivery of the Local Growth Hub. Activity and performance will be subject to regular monitoring and scrutiny by the LEP.

Suppliers will be required to comply with the Local Growth Hub Handbook, which will be maintained by the LEP. The Handbook will specify standards required of the Supplier, operating protocols, use of diagnostics tools and marketing requirements, including the use of Local Growth Hub and ESIF branding on Supplier documentation, websites and communications and information uploads to Local Growth Hub website. The Handbook will be revised and updated by the LEP periodically and any such revisions will be applicable to the Contract.

The following outputs, outcomes and service levels are required from each Lot by the LEP by 31.3.2019 and will be subject of reports to both BEIS and ERDF.

1) No. of businesses recorded and engaged with initial diagnostic and brokerage 500;

2) No. of businesses brokered into external* business growth services and provision (in total and with breakdown of service) 100;

3) No. of businesses taking up external* business growth services and provision (in total and with breakdown of service) 50;

4) Of the initial 500 engagements – No. of growth/potential growth businesses receiving in depth diagnostic as agreed with the LEP 80;

5) Of the 80 businesses receiving the in depth diagnostic - No. of high growth/potential high growth businesses account managed from diagnostic through brokerage and delivery to monitor impact and satisfaction 40;

6) No, of businesses reporting growth as a result of the support provided (in total and with breakdown by service) 40;

7) Satisfaction level with Local Growth Hub and service provided (by Local Growth Hub business survey) 80 %.

*External business growth services and provision is any provision that your organisation is not a part of or affiliated with.

High growth/potential high growth businesses are those that you expect to have a greater positive affect on the economy.



1,0050 000,00  GBP.

4)

Indication about different contract dates

12

5)

Additional Information about lots

Further information and associated documents can be found at https://www.liverpoollep.org/tenders/

ANNEX B

Information About Lots

6     Wirral

1)

Short Description

Brokerage Services for all aspects of Business Support in the Wirral Local Authority Area

2)

Common Procurement Vocabulary (CPV)

79411100

3)

Quantity or scope

The LEP has been awarded funds by the BEIS to continue to manage and deliver a Local Growth Hub for the Liverpool City Region, this funding will initially be matched by ERDF.

The Local Growth Hub intends to continue with its current approach and therefore, wishes to engage Brokerage Partners covering each of the 6 Local Authority (LA) areas of Halton, Knowsley, Liverpool, Sefton, St Helens and Wirral. In addition, the LEP are seeking a specialist broker to cover harder to reach groups including Women, BAME Groups, and Social Economy businesses across the City Region. Therefore, there will be a total of 7 lots that suppliers can bid for.

Local Growth Hub Brokerage Partners will need to undertake the following actions:

— Mapping of Business Support Services,

— Provision of Business Information,

— Business Pre-Start, Start-up and Growth Diagnostic,

— Business Pre-Start, Start-up and Growth Brokerage,

— Account Management for High Growth/ potential High Growth Businesses,

— Provision/Facilitation of Business Networks,

— Promotion of Local Growth Hub Services, in particular, City Region European Programmes of support,

— Collaboration with local delivery and brokerage partners,

— Maintaining accurate and comprehensive records on common CRM platform,

— Evaluation of business support impact,

— Any other necessarily required ancillary services.

Local Growth Hub Brokerage Partners will be a primary access point for brokerage to a wide range of business support services in the Local Authority area covered by the Local Growth Hub, which will include the provision of the following Services:

— Pre-start Support,

— Business Start up,

— Account Management,

— Business Growth,

— Business Planning,

— Business Finance,

— Skills and Training,

— Sales and Marketing,

— Supply Chains/Procurement,

— Innovation, Research and Development,

— Product, Service and Process Development,

— Export and Import,

— Business Premises,

— Business Networks,

— Mentoring,

— Sector Specialists,

— Accessing and taking advantage of the International Festival for Business in 2018,

— Any other necessarily required ancillary services.

The Supplier shall broker business into the most appropriate support available from a wide range of local, national and commercial providers. It is then for the business to determine, from the information provided, which provider they select to provide services, using appropriate procurement and evaluation where applicable. It is the responsibility of the supplier to have sufficient and demonstrable knowledge of all support available in the LCR.

Suppliers will have a duty to contribute to the success of the other support programmes available in the City Region. Suppliers will be accountable for ensuring that all the components of the Local Growth Hub are considered equally and there is a requirement to ensure, in particular, that they are referring businesses to European Programmes of support.

The Supplier will be required to record all activity accurately and comprehensively onto the Local Growth Hub CRM system to LEP guidelines. The data should be recorded onto the system in ‘real time’ as the data will be used to regularly report to BEIS to demonstrate the performance of the Local Growth Hub and will allow the LEP to ensure the support delivered to businesses is appropriate and effective.

The Supplier shall utilise www.localgrowthub.com or any other system as specified by the LEP for the online search and identification of appropriate services for business. This will be maintained by the Local Growth Hub with current information on services for businesses in a readily searchable format.

If Suppliers directly deliver services to businesses, they must ensure and demonstrate to the LEP’s satisfaction that these services are considered equally alongside those of other providers when delivering the Services. Businesses must always be brokered into the most suitable service for them and their needs. This is essential to the delivery of the Local Growth Hub. Activity and performance will be subject to regular monitoring and scrutiny by the LEP.

Suppliers will be required to comply with the Local Growth Hub Handbook, which will be maintained by the LEP. The Handbook will specify standards required of the Supplier, operating protocols, use of diagnostics tools and marketing requirements, including the use of Local Growth Hub and ESIF branding on Supplier documentation, websites and communications and information uploads to Local Growth Hub website. The Handbook will be revised and updated by the LEP periodically and any such revisions will be applicable to the Contract.

The following outputs, outcomes and service levels are required from each Lot by the LEP by 31.3.2019 and will be subject of reports to both BEIS and ERDF.

1) No. of businesses recorded and engaged with initial diagnostic and brokerage 500;

2) No. of businesses brokered into external* business growth services and provision (in total and with breakdown of service) 100;

3) No. of businesses taking up external* business growth services and provision (in total and with breakdown of service) 50;

4) Of the initial 500 engagements – No. of growth/potential growth businesses receiving in depth diagnostic as agreed with the LEP 80;

5) Of the 80 businesses receiving the in depth diagnostic – No. of high growth/potential high growth businesses account managed from diagnostic through brokerage and delivery to monitor impact and satisfaction 40;

6) No, of businesses reporting growth as a result of the support provided (in total and with breakdown by service) 40;

7) Satisfaction level with Local Growth Hub and service provided (by Local Growth Hub business survey) 80 %.

*External business growth services and provision is any provision that your organisation is not a part of or affiliated with.

High growth/potential high growth businesses are those that you expect to have a greater positive affect on the economy.



1,0050 000,00  GBP.

4)

Indication about different contract dates

12

5)

Additional Information about lots

Further information and associated documents can be found at https://www.liverpoollep.org/tenders/

ANNEX B

Information About Lots

7     City Region wide Brokerage for Hard to Reach Groups

1)

Short Description

City Region wide Brokerage Services for Hard to Reach Groups

2)

Common Procurement Vocabulary (CPV)

79411100

3)

Quantity or scope

The LEP has been awarded funds by the BEIS to continue to manage and deliver a Local Growth Hub for the Liverpool City Region, this funding will initially be matched by ERDF.

The Local Growth Hub intends to continue with its current approach and therefore, wishes to engage Brokerage Partners covering each of the 6 Local Authority (LA) areas of Halton, Knowsley, Liverpool, Sefton, St Helens and Wirral. In addition, the LEP are seeking a specialist broker to cover harder to reach groups including Women, BAME Groups, and Social Economy businesses across the City Region. Therefore, there will be a total of 7 lots that suppliers can bid for.

Local Growth Hub Brokerage Partners will need to undertake the following actions:

— Mapping of Business Support Services,

— Provision of Business Information,

— Business Pre-Start, Start-up and Growth Diagnostic,

— Business Pre-Start, Start-up and Growth Brokerage,

— Account Management for High Growth/ potential High Growth Businesses,

— Provision/Facilitation of Business Networks,

— Promotion of Local Growth Hub Services, in particular, City Region European Programmes of support,

— Collaboration with local delivery and brokerage partners,

— Maintaining accurate and comprehensive records on common CRM platform,

— Evaluation of business support impact,

— Any other necessarily required ancillary services.

Local Growth Hub Brokerage Partners will be a primary access point for brokerage to a wide range of business support services in the Local Authority area covered by the Local Growth Hub, which will include the provision of the following Services:

— Pre-start Support,

— Business Start up,

— Account Management,

— Business Growth,

— Business Planning,

— Business Finance,

— Skills and Training,

— Sales and Marketing,

— Supply Chains/Procurement,

— Innovation, Research and Development,

— Product, Service and Process Development,

— Export and Import,

— Business Premises,

— Business Networks,

— Mentoring,

— Sector Specialists,

— Accessing and taking advantage of the International Festival for Business in 2018,

— Any other necessarily required ancillary services.

The Supplier shall broker business into the most appropriate support available from a wide range of local, national and commercial providers. It is then for the business to determine, from the information provided, which provider they select to provide services, using appropriate procurement and evaluation where applicable. It is the responsibility of the supplier to have sufficient and demonstrable knowledge of all support available in the LCR.

Suppliers will have a duty to contribute to the success of the other support programmes available in the City Region. Suppliers will be accountable for ensuring that all the components of the Local Growth Hub are considered equally and there is a requirement to ensure, in particular, that they are referring businesses to European Programmes of support.

The Supplier will be required to record all activity accurately and comprehensively onto the Local Growth Hub CRM system to LEP guidelines. The data should be recorded onto the system in ‘real time’ as the data will be used to regularly report to BEIS to demonstrate the performance of the Local Growth Hub and will allow the LEP to ensure the support delivered to businesses is appropriate and effective.

The Supplier shall utilise www.localgrowthub.com or any other system as specified by the LEP for the online search and identification of appropriate services for business. This will be maintained by the Local Growth Hub with current information on services for businesses in a readily searchable format.

If Suppliers directly deliver services to businesses, they must ensure and demonstrate to the LEP’s satisfaction that these services are considered equally alongside those of other providers when delivering the Services. Businesses must always be brokered into the most suitable service for them and their needs. This is essential to the delivery of the Local Growth Hub. Activity and performance will be subject to regular monitoring and scrutiny by the LEP.

Suppliers will be required to comply with the Local Growth Hub Handbook, which will be maintained by the LEP. The Handbook will specify standards required of the Supplier, operating protocols, use of diagnostics tools and marketing requirements, including the use of Local Growth Hub and ESIF branding on Supplier documentation, websites and communications and information uploads to Local Growth Hub website. The Handbook will be revised and updated by the LEP periodically and any such revisions will be applicable to the Contract.

The following outputs, outcomes and service levels are required from each Lot by the LEP by 31.3.2019 and will be subject of reports to both BEIS and ERDF.

1) No. of businesses recorded and engaged with initial diagnostic and brokerage 500;

2) No. of businesses brokered into external* business growth services and provision (in total and with breakdown of service) 100;

3) No. of businesses taking up external* business growth services and provision (in total and with breakdown of service) 50;

4) Of the initial 500 engagements – No. of growth/potential growth businesses receiving in depth diagnostic as agreed with the LEP 80;

5) Of the 80 businesses receiving the in depth diagnostic - No. of high growth/potential high growth businesses account managed from diagnostic through brokerage and delivery to monitor impact and satisfaction 40;

6) No, of businesses reporting growth as a result of the support provided (in total and with breakdown by service) 40;

7) Satisfaction level with Local Growth Hub and service provided (by Local Growth Hub business survey) 80 %.

*External business growth services and provision is any provision that your organisation is not a part of or affiliated with.

High growth/potential high growth businesses are those that you expect to have a greater positive affect on the economy.



1,0050 000,00  GBP.

4)

Indication about different contract dates

12

5)

Additional Information about lots

Further information and associated documents can be found at https://www.liverpoollep.org/tenders/


Coding

Commodity categories

ID Title Parent category
79411100 Business development consultancy services General management consultancy services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
andy.devaney@liverpoollep.org
Admin contact:
N/a
Technical contact:
N/a
Other contact:
lisa.duddridge@liverpoollep.org

Further information

Date Details
No further information has been uploaded.

0800 222 9004

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