CONTRACT NOTICE – OFFICIAL JOURNAL
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Section I: Contracting Authority
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I.1)
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Name, Address and Contact Point(s)
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Liverpool City Region Local Enterprise Partnership |
1 Mann Island |
Liverpool |
L3 1BP |
UK |
Andy Devaney
Andy Devaney |
+44 1512373522 |
andy.devaney@liverpoollep.org |
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http://www.liverpoollep.org
http://www.liverpoollep.org
https://www.liverpoollep.org/tenders/
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I.2)
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Type of contracting Authority and Main Activity or Activities
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Local Enterprise Partnership |
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No |
Section II: Object of the Contract
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II.1)
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Description
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II.1.1)
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Title attributed to the contract by the contracting authorityLocal Growth Hub Liverpool City Region Brokerage Partners |
II.1.2(a))
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Type of works contract
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II.1.2(b))
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Type of supplies contract
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II.1.2(c))
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Type of service contract11 |
II.1.2)
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Main site or location of works, place of delivery or performance
UKD7 |
II.1.3)
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This notice involves
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II.1.4)
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Information on framework agreement (if applicable)
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Number of participants to the framework agreement envisaged
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Duration of the framework agreement
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Justification for a framework agreement the duration of which exceeds four years
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Estimated total value of purchases for the entire duration of the framework agreement
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Frequency and value of the contracts to be awarded |
II.1.5)
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Short description of the contract or purchase(s)
The LEP has been awarded funds by the BEIS to continue to manage and deliver a Local Growth Hub for the Liverpool City Region, this funding will initially be matched by ERDF.
The Local Growth Hub intends to continue with its current approach and therefore, wishes to engage Brokerage Partners covering each of the 6 Local Authority (LA) areas of Halton, Knowsley, Liverpool, Sefton, St Helens and Wirral. In addition, the LEP are seeking a specialist broker to cover harder to reach groups including Women, BAME Groups, and Social Economy businesses across the City Region. Therefore, there will be a total of 7 lots that suppliers can bid for.
Local Growth Hub Brokerage Partners will need to undertake the following actions:
— Mapping of Business Support Services,
— Provision of Business Information,
— Business Pre-Start, Start-up and Growth Diagnostic,
— Business Pre-Start, Start-up and Growth Brokerage,
— Account Management for High Growth/ potential High Growth Businesses,
— Provision/Facilitation of Business Networks,
— Promotion of Local Growth Hub Services, in particular, City Region European Programmes of support,
— Collaboration with local delivery and brokerage partners,
— Maintaining accurate and comprehensive records on common CRM platform,
— Evaluation of business support impact,
— Any other necessarily required ancillary services.
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II.1.6)
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Common Procurement Vocabulary (CPV)
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79411100 |
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II.1.7)
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Contract covered by the Government Procurement Agreement (GPA) |
II.1.8)
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Division into lots Yes
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II.1.9)
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Will variants be accepted
No |
II.2)
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Quantity or Scope of the Contract
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II.2.1)
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Total quantity or scopeThe LEP has been awarded funds by the BEIS to continue to manage and deliver a Local Growth Hub for the Liverpool City Region, this funding will initially be matched by ERDF.
The Local Growth Hub intends to continue with its current approach and therefore, wishes to engage Brokerage Partners covering each of the 6 Local Authority (LA) areas of Halton, Knowsley, Liverpool, Sefton, St Helens and Wirral. In addition, the LEP are seeking a specialist broker to cover harder to reach groups including Women, BAME Groups, and Social Economy businesses across the City Region. Therefore, there will be a total of 7 lots that suppliers can bid for.
Local Growth Hub Brokerage Partners will need to undertake the following actions:
— Mapping of Business Support Services,
— Provision of Business Information,
— Business Pre-Start, Start-up and Growth Diagnostic,
— Business Pre-Start, Start-up and Growth Brokerage,
— Account Management for High Growth/ potential High Growth Businesses,
— Provision/Facilitation of Business Networks,
— Promotion of Local Growth Hub Services, in particular, City Region European Programmes of support,
— Collaboration with local delivery and brokerage partners,
— Maintaining accurate and comprehensive records on common CRM platform,
— Evaluation of business support impact,
— Any other necessarily required ancillary services.
Local Growth Hub Brokerage Partners will be a primary access point for brokerage to a wide range of business support services in the Local Authority area covered by the Local Growth Hub, which will include the provision of the following Services:
— Pre-start Support,
— Business Start up,
— Account Management,
— Business Growth,
— Business Planning,
— Business Finance,
— Skills and Training,
— Sales and Marketing,
— Supply Chains/Procurement,
— Innovation, Research and Development,
— Product, Service and Process Development,
— Export and Import,
— Business Premises,
— Business Networks,
— Mentoring,
— Sector Specialists,
— Accessing and taking advantage of the International Festival for Business in 2018,
— Any other necessarily required ancillary services.
The Supplier shall broker business into the most appropriate support available from a wide range of local, national and commercial providers. It is then for the business to determine, from the information provided, which provider they select to provide services, using appropriate procurement and evaluation where applicable. It is the responsibility of the supplier to have sufficient and demonstrable knowledge of all support available in the LCR.
Suppliers will have a duty to contribute to the success of the other support programmes available in the City Region. Suppliers will be accountable for ensuring that all the components of the Local Growth Hub are considered equally and there is a requirement to ensure, in particular, that they are referring businesses to European Programmes of support.
The Supplier will be required to record all activity accurately and comprehensively onto the Local Growth Hub CRM system to LEP guidelines. The data should be recorded onto the system in ‘real time’ as the data will be used to regularly report to BEIS to demonstrate the performance of the Local Growth Hub and will allow the LEP to ensure the support delivered to businesses is appropriate and effective.
The Supplier shall utilise www.localgrowthub.com or any other system as specified by the LEP for the online search and identification of appropriate services for business. This will be maintained by the Local Growth Hub with current information on services for businesses in a readily searchable format.
If Suppliers directly deliver services to businesses, they must ensure and demonstrate to the LEP’s satisfaction that these services are considered equally alongside those of other providers when delivering the Services. Businesses must always be brokered into the most suitable service for them and their needs. This is essential to the delivery of the Local Growth Hub. Activity and performance will be subject to regular monitoring and scrutiny by the LEP.
Suppliers will be required to comply with the Local Growth Hub Handbook, which will be maintained by the LEP. The Handbook will specify standards required of the Supplier, operating protocols, use of diagnostics tools and marketing requirements, including the use of Local Growth Hub and ESIF branding on Supplier documentation, websites and communications and information uploads to Local Growth Hub website. The Handbook will be revised and updated by the LEP periodically and any such revisions will be applicable to the Contract.
The following outputs, outcomes and service levels are required from each Lot by the LEP by 31.3.2019 and will be subject of reports to both BEIS and ERDF.
1) No. of businesses recorded and engaged with initial diagnostic and brokerage 500;
2) No. of businesses brokered into external* business growth services and provision (in total and with breakdown of service) 100;
3) No. of businesses taking up external* business growth services and provision (in total and with breakdown of service) 50;
4) Of the initial 500 engagements – No. of growth/potential growth businesses receiving in depth diagnostic as agreed with the LEP 80;
5) Of the 80 businesses receiving the in depth diagnostic - No. of high growth/potential high growth businesses account managed from diagnostic through brokerage and delivery to monitor impact and satisfaction 40;
6) No, of businesses reporting growth as a result of the support provided (in total and with breakdown by service) 40;
7) Satisfaction level with Local Growth Hub and service provided (by Local Growth Hub business survey) 80 %.
*External business growth services and provision is any provision that your organisation is not a part of or affiliated with.
High growth/potential high growth businesses are those that you expect to have a greater positive affect on the economy. |
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1,00350 000,00 GBP |
II.2.2)
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Options |
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Provisional timetable for recourse to these options
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Number of possible renewals1 |
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In the case of renewable supplies or service contracts, estimated time frame for subsequent contracts12 |
II.3)
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Duration of the contract or limit for completion12 |
Section III: Legal, Economic, Financial and Technical Information
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Section IV: Procedure
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IV.1)
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Type of Procedure
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Justification for the choice of accelerated procedure
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IV.1.1)
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Have candidates already been selected? No |
IV.1.2)
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Limitations on the number of operators who will be invited to tender or to participate |
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Objective criteria for choosing the limited number of candidates
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IV.1.3)
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Reduction of the number of operators during the negotiation or dialogue
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IV.2)
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Award Criteria
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No
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No
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Yes
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Explain the process for engaging businesses and delivering the necessary services as described above |
20 |
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How will you ensure you engage with the necessary amount of businesses? |
20 |
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What systems will be in place to ensure businesses move from engagement on to diagnostic/brokerage? |
20 |
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How will you ensure that you are able to offer all the services listed in section 8 of the document? |
20 |
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Price |
20 |
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IV.2.2)
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An electronic auction will be used No
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IV.3 Administrative Information
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IV.3.1)
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Reference number attributed to the notice by the contracting authority
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IV.3.2)
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Previous publication(s) concerning the same contract
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Other previous publications
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IV.3.3)
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Conditions for obtaining specifications and additional documents
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IV.3.4)
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Time-limit for receipt of tenders or requests to participate 11-03-2018
00:00 |
IV.3.5)
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Date of dispatch of invitations to tender or to participate to selected candidates
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IV.3.6)
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Language or languages in which tenders or requests to participate can be drawn up
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IV.3.7)
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Minimum time frame during which the tenderer must maintain the tender
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IV.3.8)
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Conditions for opening tenders
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Section VI: Other Information
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VI.1)
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Indicate whether this procurement is a recurrent one and the Estimated timing for further notices to be published
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VI.2)
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Does the contract relate to a Project/Programme financed by Community Funds? Yes
Business Growth Programme
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VI.3)
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Additional Information
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VI.4)
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Procedures for appeal
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VI.4.1)
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Body responsible for appeal procedures
Liverpool City Region Local Enterprise Partnership |
1 Mann Island |
Liverpool |
L3 1BP |
UK |
andy.devaney@liverpoollep.org |
+44 1512373522 |
https://www.liverpoollep.org/ |
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Body responsible for mediation procedures
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VI.4.2)
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Lodging of appeals
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VI.4.3)
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Service from which information about the lodging of appeals may be obtained
Liverpool City Region Local Enterprise Partnership |
1 Mann Island |
Liverpool |
L3 1BP |
UK |
andy.devaney@liverpoollep.org |
+44 1512373522 |
https://www.liverpoollep.org/ |
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VI.5)
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Dispatch date of this Notice 09-02-2018 |
ANNEX A
Additional Addresses and Contact Points
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III)
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Address and contact points to which Tenders/Requests to Participate must be sent
Liverpool City Region Local Enterprise Partnership |
1 Mann Island |
Liverpool |
L3 1BP |
UK |
Lisa Duddridge
Lisa Duddridge |
+44 1512373954 |
lisa.duddridge@liverpoollep.org |
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ANNEX B
Information About Lots
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| 1
Halton |
1)
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Short Description
Brokerage Services for all aspects of Business Support in the Halton Local Authority Area
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2)
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Common Procurement Vocabulary (CPV)
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79411100 |
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3)
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Quantity or scope
The LEP has been awarded funds by the BEIS to continue to manage and deliver a Local Growth Hub for the Liverpool City Region, this funding will initially be matched by ERDF.
The Local Growth Hub intends to continue with its current approach and therefore, wishes to engage Brokerage Partners covering each of the 6 Local Authority (LA) areas of Halton, Knowsley, Liverpool, Sefton, St Helens and Wirral. In addition, the LEP are seeking a specialist broker to cover harder to reach groups including Women, BAME Groups, and Social Economy businesses across the City Region. Therefore, there will be a total of 7 lots that suppliers can bid for.
Local Growth Hub Brokerage Partners will need to undertake the following actions:
— Mapping of Business Support Services,
— Provision of Business Information,
— Business Pre-Start, Start-up and Growth Diagnostic,
— Business Pre-Start, Start-up and Growth Brokerage,
— Account Management for High Growth/ potential High Growth Businesses,
— Provision/Facilitation of Business Networks,
— Promotion of Local Growth Hub Services, in particular, City Region European Programmes of support,
— Collaboration with local delivery and brokerage partners,
— Maintaining accurate and comprehensive records on common CRM platform,
— Evaluation of business support impact,
— Any other necessarily required ancillary services.
Local Growth Hub Brokerage Partners will be a primary access point for brokerage to a wide range of business support services in the Local Authority area covered by the Local Growth Hub, which will include the provision of the following Services:
— Pre-start Support,
— Business Start up,
— Account Management,
— Business Growth,
— Business Planning,
— Business Finance,
— Skills and Training,
— Sales and Marketing,
— Supply Chains/Procurement,
— Innovation, Research and Development,
— Product, Service and Process Development,
— Export and Import,
— Business Premises,
— Business Networks,
— Mentoring,
— Sector Specialists,
— Accessing and taking advantage of the International Festival for Business in 2018,
— Any other necessarily required ancillary services.
The Supplier shall broker business into the most appropriate support available from a wide range of local, national and commercial providers. It is then for the business to determine, from the information provided, which provider they select to provide services, using appropriate procurement and evaluation where applicable. It is the responsibility of the supplier to have sufficient and demonstrable knowledge of all support available in the LCR.
Suppliers will have a duty to contribute to the success of the other support programmes available in the City Region. Suppliers will be accountable for ensuring that all the components of the Local Growth Hub are considered equally and there is a requirement to ensure, in particular, that they are referring businesses to European Programmes of support.
The Supplier will be required to record all activity accurately and comprehensively onto the Local Growth Hub CRM system to LEP guidelines. The data should be recorded onto the system in ‘real time’ as the data will be used to regularly report to BEIS to demonstrate the performance of the Local Growth Hub and will allow the LEP to ensure the support delivered to businesses is appropriate and effective.
The Supplier shall utilise www.localgrowthub.com or any other system as specified by the LEP for the online search and identification of appropriate services for business. This will be maintained by the Local Growth Hub with current information on services for businesses in a readily searchable format.
If Suppliers directly deliver services to businesses, they must ensure and demonstrate to the LEP’s satisfaction that these services are considered equally alongside those of other providers when delivering the Services. Businesses must always be brokered into the most suitable service for them and their needs. This is essential to the delivery of the Local Growth Hub. Activity and performance will be subject to regular monitoring and scrutiny by the LEP.
Suppliers will be required to comply with the Local Growth Hub Handbook, which will be maintained by the LEP. The Handbook will specify standards required of the Supplier, operating protocols, use of diagnostics tools and marketing requirements, including the use of Local Growth Hub and ESIF branding on Supplier documentation, websites and communications and information uploads to Local Growth Hub website. The Handbook will be revised and updated by the LEP periodically and any such revisions will be applicable to the Contract.
The following outputs, outcomes and service levels are required from each Lot by the LEP by 31st March 2019 and will be subject of reports to both BEIS and ERDF.
1) No. of businesses recorded and engaged with initial diagnostic and brokerage 500;
2) No. of businesses brokered into external* business growth services and provision (in total and with breakdown of service) 100;
3) No. of businesses taking up external* business growth services and provision (in total and with breakdown of service) 50;
4) Of the initial 500 engagements – No. of growth/potential growth businesses receiving in depth diagnostic as agreed with the LEP 80;
5) Of the 80 businesses receiving the in depth diagnostic — No. of high growth/potential high growth businesses account managed from diagnostic through brokerage and delivery to monitor impact and satisfaction 40;
6) No, of businesses reporting growth as a result of the support provided (in total and with breakdown by service) 40;
7) Satisfaction level with Local Growth Hub and service provided (by Local Growth Hub business survey) 80 %.
*External business growth services and provision is any provision that your organisation is not a part of or affiliated with.
High growth/potential high growth businesses are those that you expect to have a greater positive affect on the economy.
1,0050 000,00
GBP.
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4)
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Indication about different contract dates12 |
5)
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Additional Information about lots
Further information and associated documents can be found at https://www.liverpoollep.org/tenders/
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ANNEX B
Information About Lots
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| 2
Knowsley |
1)
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Short Description
Brokerage Services for all aspects of Business Support in the Knowsley Local Authority Area
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2)
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Common Procurement Vocabulary (CPV)
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|
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79411100 |
|
|
|
|
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3)
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Quantity or scope
The LEP has been awarded funds by the BEIS to continue to manage and deliver a Local Growth Hub for the Liverpool City Region, this funding will initially be matched by ERDF.
The Local Growth Hub intends to continue with its current approach and therefore, wishes to engage Brokerage Partners covering each of the 6 Local Authority (LA) areas of Halton, Knowsley, Liverpool, Sefton, St Helens and Wirral. In addition, the LEP are seeking a specialist broker to cover harder to reach groups including Women, BAME Groups, and Social Economy businesses across the City Region. Therefore, there will be a total of 7 lots that suppliers can bid for.
Local Growth Hub Brokerage Partners will need to undertake the following actions:
— Mapping of Business Support Services,
— Provision of Business Information,
— Business Pre-Start, Start-up and Growth Diagnostic,
— Business Pre-Start, Start-up and Growth Brokerage,
— Account Management for High Growth/ potential High Growth Businesses,
— Provision/Facilitation of Business Networks,
— Promotion of Local Growth Hub Services, in particular, City Region European Programmes of support,
— Collaboration with local delivery and brokerage partners,
— Maintaining accurate and comprehensive records on common CRM platform,
— Evaluation of business support impact,
— Any other necessarily required ancillary services.
Local Growth Hub Brokerage Partners will be a primary access point for brokerage to a wide range of business support services in the Local Authority area covered by the Local Growth Hub, which will include the provision of the following Services:
— Pre-start Support,
— Business Start up,
— Account Management,
— Business Growth,
— Business Planning,
— Business Finance,
— Skills and Training,
— Sales and Marketing,
— Supply Chains/Procurement,
— Innovation, Research and Development,
— Product, Service and Process Development,
— Export and Import,
— Business Premises,
— Business Networks,
— Mentoring,
— Sector Specialists,
— Accessing and taking advantage of the International Festival for Business in 2018,
— Any other necessarily required ancillary services.
The Supplier shall broker business into the most appropriate support available from a wide range of local, national and commercial providers. It is then for the business to determine, from the information provided, which provider they select to provide services, using appropriate procurement and evaluation where applicable. It is the responsibility of the supplier to have sufficient and demonstrable knowledge of all support available in the LCR.
Suppliers will have a duty to contribute to the success of the other support programmes available in the City Region. Suppliers will be accountable for ensuring that all the components of the Local Growth Hub are considered equally and there is a requirement to ensure, in particular, that they are referring businesses to European Programmes of support.
The Supplier will be required to record all activity accurately and comprehensively onto the Local Growth Hub CRM system to LEP guidelines. The data should be recorded onto the system in ‘real time’ as the data will be used to regularly report to BEIS to demonstrate the performance of the Local Growth Hub and will allow the LEP to ensure the support delivered to businesses is appropriate and effective.
The Supplier shall utilise www.localgrowthub.com or any other system as specified by the LEP for the online search and identification of appropriate services for business. This will be maintained by the Local Growth Hub with current information on services for businesses in a readily searchable format.
If Suppliers directly deliver services to businesses, they must ensure and demonstrate to the LEP’s satisfaction that these services are considered equally alongside those of other providers when delivering the Services. Businesses must always be brokered into the most suitable service for them and their needs. This is essential to the delivery of the Local Growth Hub. Activity and performance will be subject to regular monitoring and scrutiny by the LEP.
Suppliers will be required to comply with the Local Growth Hub Handbook, which will be maintained by the LEP. The Handbook will specify standards required of the Supplier, operating protocols, use of diagnostics tools and marketing requirements, including the use of Local Growth Hub and ESIF branding on Supplier documentation, websites and communications and information uploads to Local Growth Hub website. The Handbook will be revised and updated by the LEP periodically and any such revisions will be applicable to the Contract.
The following outputs, outcomes and service levels are required from each Lot by the LEP by 31.3.2019 and will be subject of reports to both BEIS and ERDF.
1) No. of businesses recorded and engaged with initial diagnostic and brokerage 500;
2) No. of businesses brokered into external* business growth services and provision (in total and with breakdown of service) 100;
3) No. of businesses taking up external* business growth services and provision (in total and with breakdown of service) 50;
4) Of the initial 500 engagements – No. of growth/potential growth businesses receiving in depth diagnostic as agreed with the LEP 80;
5) Of the 80 businesses receiving the in depth diagnostic - No. of high growth/potential high growth businesses account managed from diagnostic through brokerage and delivery to monitor impact and satisfaction 40;
6) No, of businesses reporting growth as a result of the support provided (in total and with breakdown by service) 40;
7) Satisfaction level with Local Growth Hub and service provided (by Local Growth Hub business survey) 80 %.
*External business growth services and provision is any provision that your organisation is not a part of or affiliated with.
High growth/potential high growth businesses are those that you expect to have a greater positive affect on the economy.
1,0050 000,00
GBP.
|
4)
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Indication about different contract dates12 |
5)
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Additional Information about lots
Further information and associated documents can be found at https://www.liverpoollep.org/tenders/
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ANNEX B
Information About Lots
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| 3
Liverpool |
1)
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Short Description
Brokerage Services for all aspects of Business Support in the Liverpool Local Authority Area
|
2)
|
Common Procurement Vocabulary (CPV)
|
|
|
|
79411100 |
|
|
|
|
|
3)
|
Quantity or scope
The LEP has been awarded funds by the BEIS to continue to manage and deliver a Local Growth Hub for the Liverpool City Region, this funding will initially be matched by ERDF.
The Local Growth Hub intends to continue with its current approach and therefore, wishes to engage Brokerage Partners covering each of the 6 Local Authority (LA) areas of Halton, Knowsley, Liverpool, Sefton, St Helens and Wirral. In addition, the LEP are seeking a specialist broker to cover harder to reach groups including Women, BAME Groups, and Social Economy businesses across the City Region. Therefore, there will be a total of 7 lots that suppliers can bid for.
Local Growth Hub Brokerage Partners will need to undertake the following actions:
— Mapping of Business Support Services,
— Provision of Business Information,
— Business Pre-Start, Start-up and Growth Diagnostic,
— Business Pre-Start, Start-up and Growth Brokerage,
— Account Management for High Growth/ potential High Growth Businesses,
— Provision/Facilitation of Business Networks,
— Promotion of Local Growth Hub Services, in particular, City Region European Programmes of support,
— Collaboration with local delivery and brokerage partners,
— Maintaining accurate and comprehensive records on common CRM platform,
— Evaluation of business support impact,
— Any other necessarily required ancillary services.
Local Growth Hub Brokerage Partners will be a primary access point for brokerage to a wide range of business support services in the Local Authority area covered by the Local Growth Hub, which will include the provision of the following Services:
— Pre-start Support,
— Business Start up,
— Account Management,
— Business Growth,
— Business Planning,
— Business Finance,
— Skills and Training,
— Sales and Marketing,
— Supply Chains/Procurement,
— Innovation, Research and Development,
— Product, Service and Process Development,
— Export and Import,
— Business Premises,
— Business Networks,
— Mentoring,
— Sector Specialists,
— Accessing and taking advantage of the International Festival for Business in 2018,
— Any other necessarily required ancillary services.
The Supplier shall broker business into the most appropriate support available from a wide range of local, national and commercial providers. It is then for the business to determine, from the information provided, which provider they select to provide services, using appropriate procurement and evaluation where applicable. It is the responsibility of the supplier to have sufficient and demonstrable knowledge of all support available in the LCR.
Suppliers will have a duty to contribute to the success of the other support programmes available in the City Region. Suppliers will be accountable for ensuring that all the components of the Local Growth Hub are considered equally and there is a requirement to ensure, in particular, that they are referring businesses to European Programmes of support.
The Supplier will be required to record all activity accurately and comprehensively onto the Local Growth Hub CRM system to LEP guidelines. The data should be recorded onto the system in ‘real time’ as the data will be used to regularly report to BEIS to demonstrate the performance of the Local Growth Hub and will allow the LEP to ensure the support delivered to businesses is appropriate and effective.
The Supplier shall utilise www.localgrowthub.com or any other system as specified by the LEP for the online search and identification of appropriate services for business. This will be maintained by the Local Growth Hub with current information on services for businesses in a readily searchable format.
If Suppliers directly deliver services to businesses, they must ensure and demonstrate to the LEP’s satisfaction that these services are considered equally alongside those of other providers when delivering the Services. Businesses must always be brokered into the most suitable service for them and their needs. This is essential to the delivery of the Local Growth Hub. Activity and performance will be subject to regular monitoring and scrutiny by the LEP.
Suppliers will be required to comply with the Local Growth Hub Handbook, which will be maintained by the LEP. The Handbook will specify standards required of the Supplier, operating protocols, use of diagnostics tools and marketing requirements, including the use of Local Growth Hub and ESIF branding on Supplier documentation, websites and communications and information uploads to Local Growth Hub website. The Handbook will be revised and updated by the LEP periodically and any such revisions will be applicable to the Contract.
The following outputs, outcomes and service levels are required from each Lot by the LEP by 31.3.2019 and will be subject of reports to both BEIS and ERDF.
1) No. of businesses recorded and engaged with initial diagnostic and brokerage 500;
2) No. of businesses brokered into external* business growth services and provision (in total and with breakdown of service) 100;
3) No. of businesses taking up external* business growth services and provision (in total and with breakdown of service) 50;
4) Of the initial 500 engagements – No. of growth/potential growth businesses receiving in depth diagnostic as agreed with the LEP 80;
5) Of the 80 businesses receiving the in depth diagnostic - No. of high growth/potential high growth businesses account managed from diagnostic through brokerage and delivery to monitor impact and satisfaction 40;
6) No, of businesses reporting growth as a result of the support provided (in total and with breakdown by service) 40;
7) Satisfaction level with Local Growth Hub and service provided (by Local Growth Hub business survey) 80 %.
*External business growth services and provision is any provision that your organisation is not a part of or affiliated with.
High growth/potential high growth businesses are those that you expect to have a greater positive affect on the economy.
1,0050 000,00
GBP.
|
4)
|
Indication about different contract dates12 |
5)
|
Additional Information about lots
Further information and associated documents can be found at https://www.liverpoollep.org/tenders/
|
ANNEX B
Information About Lots
|
| 4
Sefton |
1)
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Short Description
Brokerage Services for all aspects of Business Support in the Sefton Local Authority Area
|
2)
|
Common Procurement Vocabulary (CPV)
|
|
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|
79411100 |
|
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3)
|
Quantity or scope
The LEP has been awarded funds by the BEIS to continue to manage and deliver a Local Growth Hub for the Liverpool City Region, this funding will initially be matched by ERDF.
The Local Growth Hub intends to continue with its current approach and therefore, wishes to engage Brokerage Partners covering each of the 6 Local Authority (LA) areas of Halton, Knowsley, Liverpool, Sefton, St Helens and Wirral. In addition, the LEP are seeking a specialist broker to cover harder to reach groups including Women, BAME Groups, and Social Economy businesses across the City Region. Therefore, there will be a total of 7 lots that suppliers can bid for.
Local Growth Hub Brokerage Partners will need to undertake the following actions:
— Mapping of Business Support Services,
— Provision of Business Information,
— Business Pre-Start, Start-up and Growth Diagnostic,
— Business Pre-Start, Start-up and Growth Brokerage,
— Account Management for High Growth/ potential High Growth Businesses,
— Provision/Facilitation of Business Networks,
— Promotion of Local Growth Hub Services, in particular, City Region European Programmes of support,
— Collaboration with local delivery and brokerage partners,
— Maintaining accurate and comprehensive records on common CRM platform,
— Evaluation of business support impact,
— Any other necessarily required ancillary services.
Local Growth Hub Brokerage Partners will be a primary access point for brokerage to a wide range of business support services in the Local Authority area covered by the Local Growth Hub, which will include the provision of the following Services:
— Pre-start Support,
— Business Start up,
— Account Management,
— Business Growth,
— Business Planning,
— Business Finance,
— Skills and Training,
— Sales and Marketing,
— Supply Chains/Procurement,
— Innovation, Research and Development,
— Product, Service and Process Development,
— Export and Import,
— Business Premises,
— Business Networks,
— Mentoring,
— Sector Specialists,
— Accessing and taking advantage of the International Festival for Business in 2018,
— Any other necessarily required ancillary services.
The Supplier shall broker business into the most appropriate support available from a wide range of local, national and commercial providers. It is then for the business to determine, from the information provided, which provider they select to provide services, using appropriate procurement and evaluation where applicable. It is the responsibility of the supplier to have sufficient and demonstrable knowledge of all support available in the LCR.
Suppliers will have a duty to contribute to the success of the other support programmes available in the City Region. Suppliers will be accountable for ensuring that all the components of the Local Growth Hub are considered equally and there is a requirement to ensure, in particular, that they are referring businesses to European Programmes of support.
The Supplier will be required to record all activity accurately and comprehensively onto the Local Growth Hub CRM system to LEP guidelines. The data should be recorded onto the system in ‘real time’ as the data will be used to regularly report to BEIS to demonstrate the performance of the Local Growth Hub and will allow the LEP to ensure the support delivered to businesses is appropriate and effective.
The Supplier shall utilise www.localgrowthub.com or any other system as specified by the LEP for the online search and identification of appropriate services for business. This will be maintained by the Local Growth Hub with current information on services for businesses in a readily searchable format.
If Suppliers directly deliver services to businesses, they must ensure and demonstrate to the LEP’s satisfaction that these services are considered equally alongside those of other providers when delivering the Services. Businesses must always be brokered into the most suitable service for them and their needs. This is essential to the delivery of the Local Growth Hub. Activity and performance will be subject to regular monitoring and scrutiny by the LEP.
Suppliers will be required to comply with the Local Growth Hub Handbook, which will be maintained by the LEP. The Handbook will specify standards required of the Supplier, operating protocols, use of diagnostics tools and marketing requirements, including the use of Local Growth Hub and ESIF branding on Supplier documentation, websites and communications and information uploads to Local Growth Hub website. The Handbook will be revised and updated by the LEP periodically and any such revisions will be applicable to the Contract.
The following outputs, outcomes and service levels are required from each Lot by the LEP by 31.3. 2019 and will be subject of reports to both BEIS and ERDF.
1) No. of businesses recorded and engaged with initial diagnostic and brokerage 500
2) No. of businesses brokered into external* business growth services and provision (in total and with breakdown of service) 100
3) No. of businesses taking up external* business growth services and provision (in total and with breakdown of service) 50
4) Of the initial 500 engagements – No. of growth/potential growth businesses receiving in depth diagnostic as agreed with the LEP 80
5) Of the 80 businesses receiving the in depth diagnostic - No. of high growth/potential high growth businesses account managed from diagnostic through brokerage and delivery to monitor impact and satisfaction 40
6) No, of businesses reporting growth as a result of the support provided (in total and with breakdown by service) 40
7) Satisfaction level with Local Growth Hub and service provided (by Local Growth Hub business survey) 80 %.
High growth/potential high growth businesses are those that you expect to have a greater positive affect on the economy.
1,0050 000,00
GBP.
|
4)
|
Indication about different contract dates12 |
5)
|
Additional Information about lots
Further information and associated documents can be found at https://www.liverpoollep.org/tenders/
|
ANNEX B
Information About Lots
|
| 5
St Helens |
1)
|
Short Description
Brokerage Services for all aspects of Business Support in the St Helens Local Authority Area
|
2)
|
Common Procurement Vocabulary (CPV)
|
|
|
|
79411100 |
|
|
|
|
|
3)
|
Quantity or scope
The LEP has been awarded funds by the BEIS to continue to manage and deliver a Local Growth Hub for the Liverpool City Region, this funding will initially be matched by ERDF.
The Local Growth Hub intends to continue with its current approach and therefore, wishes to engage Brokerage Partners covering each of the 6 Local Authority (LA) areas of Halton, Knowsley, Liverpool, Sefton, St Helens and Wirral. In addition, the LEP are seeking a specialist broker to cover harder to reach groups including Women, BAME Groups, and Social Economy businesses across the City Region. Therefore, there will be a total of 7 lots that suppliers can bid for.
Local Growth Hub Brokerage Partners will need to undertake the following actions:
— Mapping of Business Support Services,
— Provision of Business Information,
— Business Pre-Start, Start-up and Growth Diagnostic,
— Business Pre-Start, Start-up and Growth Brokerage,
— Account Management for High Growth/ potential High Growth Businesses,
— Provision/Facilitation of Business Networks,
— Promotion of Local Growth Hub Services, in particular, City Region European Programmes of support,
— Collaboration with local delivery and brokerage partners,
— Maintaining accurate and comprehensive records on common CRM platform,
— Evaluation of business support impact,
— Any other necessarily required ancillary services.
Local Growth Hub Brokerage Partners will be a primary access point for brokerage to a wide range of business support services in the Local Authority area covered by the Local Growth Hub, which will include the provision of the following Services:
— Pre-start Support,
— Business Start up,
— Account Management,
— Business Growth,
— Business Planning,
— Business Finance,
— Skills and Training,
— Sales and Marketing,
— Supply Chains/Procurement,
— Innovation, Research and Development,
— Product, Service and Process Development,
— Export and Import,
— Business Premises,
— Business Networks,
— Mentoring,
— Sector Specialists,
— Accessing and taking advantage of the International Festival for Business in 2018,
— Any other necessarily required ancillary services.
The Supplier shall broker business into the most appropriate support available from a wide range of local, national and commercial providers. It is then for the business to determine, from the information provided, which provider they select to provide services, using appropriate procurement and evaluation where applicable. It is the responsibility of the supplier to have sufficient and demonstrable knowledge of all support available in the LCR.
Suppliers will have a duty to contribute to the success of the other support programmes available in the City Region. Suppliers will be accountable for ensuring that all the components of the Local Growth Hub are considered equally and there is a requirement to ensure, in particular, that they are referring businesses to European Programmes of support.
The Supplier will be required to record all activity accurately and comprehensively onto the Local Growth Hub CRM system to LEP guidelines. The data should be recorded onto the system in ‘real time’ as the data will be used to regularly report to BEIS to demonstrate the performance of the Local Growth Hub and will allow the LEP to ensure the support delivered to businesses is appropriate and effective.
The Supplier shall utilise www.localgrowthub.com or any other system as specified by the LEP for the online search and identification of appropriate services for business. This will be maintained by the Local Growth Hub with current information on services for businesses in a readily searchable format.
If Suppliers directly deliver services to businesses, they must ensure and demonstrate to the LEP’s satisfaction that these services are considered equally alongside those of other providers when delivering the Services. Businesses must always be brokered into the most suitable service for them and their needs. This is essential to the delivery of the Local Growth Hub. Activity and performance will be subject to regular monitoring and scrutiny by the LEP.
Suppliers will be required to comply with the Local Growth Hub Handbook, which will be maintained by the LEP. The Handbook will specify standards required of the Supplier, operating protocols, use of diagnostics tools and marketing requirements, including the use of Local Growth Hub and ESIF branding on Supplier documentation, websites and communications and information uploads to Local Growth Hub website. The Handbook will be revised and updated by the LEP periodically and any such revisions will be applicable to the Contract.
The following outputs, outcomes and service levels are required from each Lot by the LEP by 31.3.2019 and will be subject of reports to both BEIS and ERDF.
1) No. of businesses recorded and engaged with initial diagnostic and brokerage 500;
2) No. of businesses brokered into external* business growth services and provision (in total and with breakdown of service) 100;
3) No. of businesses taking up external* business growth services and provision (in total and with breakdown of service) 50;
4) Of the initial 500 engagements – No. of growth/potential growth businesses receiving in depth diagnostic as agreed with the LEP 80;
5) Of the 80 businesses receiving the in depth diagnostic - No. of high growth/potential high growth businesses account managed from diagnostic through brokerage and delivery to monitor impact and satisfaction 40;
6) No, of businesses reporting growth as a result of the support provided (in total and with breakdown by service) 40;
7) Satisfaction level with Local Growth Hub and service provided (by Local Growth Hub business survey) 80 %.
*External business growth services and provision is any provision that your organisation is not a part of or affiliated with.
High growth/potential high growth businesses are those that you expect to have a greater positive affect on the economy.
1,0050 000,00
GBP.
|
4)
|
Indication about different contract dates12 |
5)
|
Additional Information about lots
Further information and associated documents can be found at https://www.liverpoollep.org/tenders/
|
ANNEX B
Information About Lots
|
| 6
Wirral |
1)
|
Short Description
Brokerage Services for all aspects of Business Support in the Wirral Local Authority Area
|
2)
|
Common Procurement Vocabulary (CPV)
|
|
|
|
79411100 |
|
|
|
|
|
3)
|
Quantity or scope
The LEP has been awarded funds by the BEIS to continue to manage and deliver a Local Growth Hub for the Liverpool City Region, this funding will initially be matched by ERDF.
The Local Growth Hub intends to continue with its current approach and therefore, wishes to engage Brokerage Partners covering each of the 6 Local Authority (LA) areas of Halton, Knowsley, Liverpool, Sefton, St Helens and Wirral. In addition, the LEP are seeking a specialist broker to cover harder to reach groups including Women, BAME Groups, and Social Economy businesses across the City Region. Therefore, there will be a total of 7 lots that suppliers can bid for.
Local Growth Hub Brokerage Partners will need to undertake the following actions:
— Mapping of Business Support Services,
— Provision of Business Information,
— Business Pre-Start, Start-up and Growth Diagnostic,
— Business Pre-Start, Start-up and Growth Brokerage,
— Account Management for High Growth/ potential High Growth Businesses,
— Provision/Facilitation of Business Networks,
— Promotion of Local Growth Hub Services, in particular, City Region European Programmes of support,
— Collaboration with local delivery and brokerage partners,
— Maintaining accurate and comprehensive records on common CRM platform,
— Evaluation of business support impact,
— Any other necessarily required ancillary services.
Local Growth Hub Brokerage Partners will be a primary access point for brokerage to a wide range of business support services in the Local Authority area covered by the Local Growth Hub, which will include the provision of the following Services:
— Pre-start Support,
— Business Start up,
— Account Management,
— Business Growth,
— Business Planning,
— Business Finance,
— Skills and Training,
— Sales and Marketing,
— Supply Chains/Procurement,
— Innovation, Research and Development,
— Product, Service and Process Development,
— Export and Import,
— Business Premises,
— Business Networks,
— Mentoring,
— Sector Specialists,
— Accessing and taking advantage of the International Festival for Business in 2018,
— Any other necessarily required ancillary services.
The Supplier shall broker business into the most appropriate support available from a wide range of local, national and commercial providers. It is then for the business to determine, from the information provided, which provider they select to provide services, using appropriate procurement and evaluation where applicable. It is the responsibility of the supplier to have sufficient and demonstrable knowledge of all support available in the LCR.
Suppliers will have a duty to contribute to the success of the other support programmes available in the City Region. Suppliers will be accountable for ensuring that all the components of the Local Growth Hub are considered equally and there is a requirement to ensure, in particular, that they are referring businesses to European Programmes of support.
The Supplier will be required to record all activity accurately and comprehensively onto the Local Growth Hub CRM system to LEP guidelines. The data should be recorded onto the system in ‘real time’ as the data will be used to regularly report to BEIS to demonstrate the performance of the Local Growth Hub and will allow the LEP to ensure the support delivered to businesses is appropriate and effective.
The Supplier shall utilise www.localgrowthub.com or any other system as specified by the LEP for the online search and identification of appropriate services for business. This will be maintained by the Local Growth Hub with current information on services for businesses in a readily searchable format.
If Suppliers directly deliver services to businesses, they must ensure and demonstrate to the LEP’s satisfaction that these services are considered equally alongside those of other providers when delivering the Services. Businesses must always be brokered into the most suitable service for them and their needs. This is essential to the delivery of the Local Growth Hub. Activity and performance will be subject to regular monitoring and scrutiny by the LEP.
Suppliers will be required to comply with the Local Growth Hub Handbook, which will be maintained by the LEP. The Handbook will specify standards required of the Supplier, operating protocols, use of diagnostics tools and marketing requirements, including the use of Local Growth Hub and ESIF branding on Supplier documentation, websites and communications and information uploads to Local Growth Hub website. The Handbook will be revised and updated by the LEP periodically and any such revisions will be applicable to the Contract.
The following outputs, outcomes and service levels are required from each Lot by the LEP by 31.3.2019 and will be subject of reports to both BEIS and ERDF.
1) No. of businesses recorded and engaged with initial diagnostic and brokerage 500;
2) No. of businesses brokered into external* business growth services and provision (in total and with breakdown of service) 100;
3) No. of businesses taking up external* business growth services and provision (in total and with breakdown of service) 50;
4) Of the initial 500 engagements – No. of growth/potential growth businesses receiving in depth diagnostic as agreed with the LEP 80;
5) Of the 80 businesses receiving the in depth diagnostic – No. of high growth/potential high growth businesses account managed from diagnostic through brokerage and delivery to monitor impact and satisfaction 40;
6) No, of businesses reporting growth as a result of the support provided (in total and with breakdown by service) 40;
7) Satisfaction level with Local Growth Hub and service provided (by Local Growth Hub business survey) 80 %.
*External business growth services and provision is any provision that your organisation is not a part of or affiliated with.
High growth/potential high growth businesses are those that you expect to have a greater positive affect on the economy.
1,0050 000,00
GBP.
|
4)
|
Indication about different contract dates12 |
5)
|
Additional Information about lots
Further information and associated documents can be found at https://www.liverpoollep.org/tenders/
|
ANNEX B
Information About Lots
|
| 7
City Region wide Brokerage for Hard to Reach Groups |
1)
|
Short Description
City Region wide Brokerage Services for Hard to Reach Groups
|
2)
|
Common Procurement Vocabulary (CPV)
|
|
|
|
79411100 |
|
|
|
|
|
3)
|
Quantity or scope
The LEP has been awarded funds by the BEIS to continue to manage and deliver a Local Growth Hub for the Liverpool City Region, this funding will initially be matched by ERDF.
The Local Growth Hub intends to continue with its current approach and therefore, wishes to engage Brokerage Partners covering each of the 6 Local Authority (LA) areas of Halton, Knowsley, Liverpool, Sefton, St Helens and Wirral. In addition, the LEP are seeking a specialist broker to cover harder to reach groups including Women, BAME Groups, and Social Economy businesses across the City Region. Therefore, there will be a total of 7 lots that suppliers can bid for.
Local Growth Hub Brokerage Partners will need to undertake the following actions:
— Mapping of Business Support Services,
— Provision of Business Information,
— Business Pre-Start, Start-up and Growth Diagnostic,
— Business Pre-Start, Start-up and Growth Brokerage,
— Account Management for High Growth/ potential High Growth Businesses,
— Provision/Facilitation of Business Networks,
— Promotion of Local Growth Hub Services, in particular, City Region European Programmes of support,
— Collaboration with local delivery and brokerage partners,
— Maintaining accurate and comprehensive records on common CRM platform,
— Evaluation of business support impact,
— Any other necessarily required ancillary services.
Local Growth Hub Brokerage Partners will be a primary access point for brokerage to a wide range of business support services in the Local Authority area covered by the Local Growth Hub, which will include the provision of the following Services:
— Pre-start Support,
— Business Start up,
— Account Management,
— Business Growth,
— Business Planning,
— Business Finance,
— Skills and Training,
— Sales and Marketing,
— Supply Chains/Procurement,
— Innovation, Research and Development,
— Product, Service and Process Development,
— Export and Import,
— Business Premises,
— Business Networks,
— Mentoring,
— Sector Specialists,
— Accessing and taking advantage of the International Festival for Business in 2018,
— Any other necessarily required ancillary services.
The Supplier shall broker business into the most appropriate support available from a wide range of local, national and commercial providers. It is then for the business to determine, from the information provided, which provider they select to provide services, using appropriate procurement and evaluation where applicable. It is the responsibility of the supplier to have sufficient and demonstrable knowledge of all support available in the LCR.
Suppliers will have a duty to contribute to the success of the other support programmes available in the City Region. Suppliers will be accountable for ensuring that all the components of the Local Growth Hub are considered equally and there is a requirement to ensure, in particular, that they are referring businesses to European Programmes of support.
The Supplier will be required to record all activity accurately and comprehensively onto the Local Growth Hub CRM system to LEP guidelines. The data should be recorded onto the system in ‘real time’ as the data will be used to regularly report to BEIS to demonstrate the performance of the Local Growth Hub and will allow the LEP to ensure the support delivered to businesses is appropriate and effective.
The Supplier shall utilise www.localgrowthub.com or any other system as specified by the LEP for the online search and identification of appropriate services for business. This will be maintained by the Local Growth Hub with current information on services for businesses in a readily searchable format.
If Suppliers directly deliver services to businesses, they must ensure and demonstrate to the LEP’s satisfaction that these services are considered equally alongside those of other providers when delivering the Services. Businesses must always be brokered into the most suitable service for them and their needs. This is essential to the delivery of the Local Growth Hub. Activity and performance will be subject to regular monitoring and scrutiny by the LEP.
Suppliers will be required to comply with the Local Growth Hub Handbook, which will be maintained by the LEP. The Handbook will specify standards required of the Supplier, operating protocols, use of diagnostics tools and marketing requirements, including the use of Local Growth Hub and ESIF branding on Supplier documentation, websites and communications and information uploads to Local Growth Hub website. The Handbook will be revised and updated by the LEP periodically and any such revisions will be applicable to the Contract.
The following outputs, outcomes and service levels are required from each Lot by the LEP by 31.3.2019 and will be subject of reports to both BEIS and ERDF.
1) No. of businesses recorded and engaged with initial diagnostic and brokerage 500;
2) No. of businesses brokered into external* business growth services and provision (in total and with breakdown of service) 100;
3) No. of businesses taking up external* business growth services and provision (in total and with breakdown of service) 50;
4) Of the initial 500 engagements – No. of growth/potential growth businesses receiving in depth diagnostic as agreed with the LEP 80;
5) Of the 80 businesses receiving the in depth diagnostic - No. of high growth/potential high growth businesses account managed from diagnostic through brokerage and delivery to monitor impact and satisfaction 40;
6) No, of businesses reporting growth as a result of the support provided (in total and with breakdown by service) 40;
7) Satisfaction level with Local Growth Hub and service provided (by Local Growth Hub business survey) 80 %.
*External business growth services and provision is any provision that your organisation is not a part of or affiliated with.
High growth/potential high growth businesses are those that you expect to have a greater positive affect on the economy.
1,0050 000,00
GBP.
|
4)
|
Indication about different contract dates12 |
5)
|
Additional Information about lots
Further information and associated documents can be found at https://www.liverpoollep.org/tenders/
|
|