Contract notice – utilities
Section I: Contracting
entity
I.1) Name and addresses
Portsmouth Water Ltd
PO Box 8 West Street
Havant
PO9 1LG
UK
Contact person: Hugh Fancourt
Telephone: +44 2392449086
E-mail: h.fancourt@portsmouthwater.co.uk
NUTS: UKJ3
Internet address(es)
Main address: www.portsmouthwater.co.uk
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://pw.ftpstream.com/?lid=3ffg8kmv
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent to the following address:
Portsmouthwater Ltd
PO Box 8 West Street
Havant
PO9 1LG
UK
Contact person: Hugh Fancourt
Telephone: +44 2392449086
E-mail: h.fancourt@portsmouthwater.co.uk
NUTS: UKJ
Internet address(es)
Main address: www.Portsmouthwater.co.uk
I.6) Main activity
Water
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Customer Bill Print and fulfilment solution
Reference number: HF0118
II.1.2) Main CPV code
48100000
II.1.3) Type of contract
Services
II.1.4) Short description
Supply and Implementation of a customer fulfilment, bill print and an online service to improve customer service.
II.1.5) Estimated total value
Value excluding VAT:
1 750 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
48612000
48613000
48217000
48333000
48442000
48445000
72000000
72212100
72260000
72253000
II.2.3) Place of performance
NUTS code:
UKJ31
Main site or place of performance:
Havant.
II.2.4) Description of the procurement
Supply and Implementation of a customer fulfilment, bill print and an online service to improve customer service. To provide All or certain elements of:
— outsourcing of Bill printing and mailing,
— online services,
— introduction of hybrid mail,
— debt recovery process improvements.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
1 750 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 64
This contract is subject to renewal: Yes
Description of renewals:
Expectation of 4 months development and implementation.
5 years (60 months) of support and maintenance, subject to annual renewal potential to extend this.
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
Yes
Description of options:
Innovative additional options will be considered.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
III.1.6) Deposits and guarantees required:
As stated in the procurement documents.
III.1.7) Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
As stated in the procurement documents.
III.2) Conditions related to the contract
III.2.2) Contract performance conditions
As stated in the procurement documents.
III.2.3) Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Negotiated with call for competition
IV.1.4) Information about reduction of the number of solutions or tenders during negotiation or dialogue
Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
14/03/2018
Local time: 17:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Tender must be valid until:
14/07/2018
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.3) Additional information
Can be found in the procurement documents and at www.portsmouthwater.co.uk
VI.4) Procedures for review
VI.4.1) Review body
Portsmouthwater Ltd
PO Box 8
Havant
PO91LG
UK
Telephone: +44 2392449086
E-mail: h.fancourt@portsmouthwater.co.uk
Internet address(es)
URL: www.portsmouthwater.co.uk
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
As stated in the procurement documents.
VI.5) Date of dispatch of this notice
14/02/2018