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Contract Notice

Bradford College tender for Customer Relationship Management Software (CRM)

  • First published: 21 February 2018
  • Last modified: 21 February 2018
  • Version: N/A
  • This file may not be fully accessible.

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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

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Contents

Summary

OCID:
Published by:
Bradford College
Authority ID:
AA39525
Publication date:
21 February 2018
Deadline date:
22 March 2018
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Bradford College has a requirement to appoint a provider for the supply and maintenance of a Customer Relationship Management Software system for Phase One of the college's implementation plan. Phase One will cover the following departments of the College:

1. Business Development & Employer Engagement

2. Schools Liaison

3. Conferencing and Events

4. Alumni

Phase 2 will involve the CRM being rolled out to the remainder of the College and is subject to the successful implementation of Phase One.

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

Bradford College

Great Horton Road

Bradford

BD7 1AY

UK

Telephone: +44 1376511411

E-mail: s.thorpe@bradfordcollege.ac.uk

Fax: +44 1376515970

NUTS: UK

Internet address(es)

Main address: http://www.bradfordcollege.ac.uk/

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://suppliers.multiquote.com


Additional information can be obtained from another address:

Bradford College

Great Horton Road

Bradford

BD7 1AY

UK

Telephone: +44 1376511411

E-mail: s.thorpe@bradfordcollege.ac.uk

Fax: +44 1376515970

NUTS: UK

Internet address(es)

Main address: http://www.bradfordcollege.ac.uk/

Tenders or requests to participate must be sent electronically to:

https://suppliers.multiquote.com


Tenders or requests to participate must be sent to the abovementioned address


I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Education

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Bradford College tender for Customer Relationship Management Software (CRM)

Reference number: CA4612 -

II.1.2) Main CPV code

48445000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Supply, Customisation and Maintenance of a Customer Relationship Management Software system (CRM).

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

72212445

II.2.3) Place of performance

NUTS code:

UK


Main site or place of performance:

Bradford.

II.2.4) Description of the procurement

Bradford College has a requirement to appoint a provider for the supply and maintenance of a Customer Relationship Management Software system for Phase One of the college's implementation plan. Phase One will cover the following departments of the College:

1. Business Development & Employer Engagement

2. Schools Liaison

3. Conferencing and Events

4. Alumni

Phase 2 will involve the CRM being rolled out to the remainder of the College and is subject to the successful implementation of Phase One.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: Yes

Description of options:

60 month(s) from the commencement date, with 24 initial month(s) and option to extend 3x12 month(s)

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

In the first instance, candidates should register with multiquote.com and express an interest in the contract. Contract details can be found under the ‘Opportunities’ section of the multiquote.com homepage. A pre qualification questionnaire must be completed and returned (via multiquote.com) as part of the request to participate process. Candidates will need to provide as part of the request to participate process details of enrollment on professional or trade registers and details on whether bankruptcy, convictions of professional misconduct, non payment relating to social security contributions or taxes applies to the economic operator. Economic operators may be excluded from participation if any of these circumstances applies. Any candidate found to be guilty of serious misrepresentation in proving false or inaccurate information may be declared ineligible and not selected to continue with the process.

III.1.2) Economic and financial standing

List and brief description of selection criteria:

In the first instance, candidates should register with multiquote.com and express an interest in the contract. Contract details can be found under the 'Opportunities’ section of the multiquote.com homepage. A pre qualification questionnaire must be completed and returned (via multiquote.com) as part of the request to participate process. Candidates will need to provide as part of the request to participate process details of turnover, profit and capital and reserves for previous 2 years. Any candidate found to be guilty of serious misrepresentation in proving false or inaccurate information may be declared ineligible and not selected to continue with the process.


Minimum level(s) of standards required:

Minimum Turnover: 0 Minimum Insurance Levels: GBP 5 000 000 PL & EL.

III.1.3) Technical and professional ability

List and brief description of selection criteria:

In the first instance, candidates should register with multiquote.com and express an interest in the contract. Contract details can be found under the 'Opportunities’ section of the multiquote.com homepage. A pre qualification questionnaire must be completed and returned (via multiquote.com) as part of the request to participate process. Candidates will need to provide as part of the request to participate process evidence of business quality standards, accreditations, and relevant experience. Any candidate found to be guilty of serious misrepresentation in proving false or inaccurate information may be declared ineligible and not selected to continue with the process.


Minimum level(s) of standards required:

N/A.

III.2) Conditions related to the contract

III.2.2) Contract performance conditions

N/A.

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 22/03/2018

Local time: 16:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.7) Conditions for opening of tenders

Date: 22/03/2018

Local time: 16:00

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.3) Additional information

Section II.3) – dates refer to the initial contract period and do not include the options of any extensions.

Section IV.3.5) – any dates shown are an estimate.

In the first instance, candidates should register with www.multiquote.com and express an interest in the contract, full details of the contract will be available.

The Contracting Authority shall not be under any obligation to accept any tender. The Contracting Authority reserves the right to cancel the entire or parts of the tender, without such an action conferring any right to compensation on the Tenderers.

The Contracting Authority has no liability to settle any cost incurred by the tenderer as a result of the tendering procedure.

VI.4) Procedures for review

VI.4.1) Review body

Bradford College

Great Horton Road

Bradford

BD7 1AY

UK

Telephone: +44 1274433195

E-mail: j.smith@bradfordcollege.ac.uk

VI.4.2) Body responsible for mediation procedures

Bradford College

Great Horton Road

Bradford

BD7 1AY

UK

Telephone: +44 1274433195

E-mail: j.smith@bradfordcollege.ac.uk

VI.4.3) Review procedure

Precise information on deadline(s) for review procedures:

The authority will incorporate a minimum 10 calendar day standstill period at the point that information on the award of the contract is communicated to tenderers. If an appeal regarding the award of contract has not been successfully resolved then the Public Contracts Regulations 2015 provide for aggrieved parties who have been harmed or are at risk of harm by breach of the rules to take action in the High Court. Any such action must be brought promptly (generally within 3 months).

VI.5) Date of dispatch of this notice

20/02/2018

Coding

Commodity categories

ID Title Parent category
72212445 Customer Relation Management software development services Programming services of application software
48445000 Customer Relation Management software package Financial analysis and accounting software package

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
s.thorpe@bradfordcollege.ac.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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