Contract award notice
Results of the procurement procedure
Section I: Contracting
authority
I.1) Name and addresses
A2Dominion Housing Group Ltd
Soc. No. 28985R
The Point, 37 North Wharf Road
London
W2 1BD
UK
Contact person: Mr Konrad Adamski
Telephone: +44 2088251008
E-mail: Konrad.Adamski@a2dominion.co.uk
NUTS: UKI
Internet address(es)
Main address: http://www.a2dominion.co.uk
Address of the buyer profile: http://www.a2dominion.co.uk
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Housing and community amenities
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Procurement of the enterprise-wide technology solution to support the Fit for the Future Programme
Reference number: DN249454
II.1.2) Main CPV code
72212451
II.1.3) Type of contract
Services
II.1.4) Short description
A2Dominion would like to implement new enterprise-wide technology to support customer-facing, asset-facing and internal business support functions. This is likely to cover (including but not limited to) – Customer Relationship Management; corporate applications, including finance, asset & property management, HR &Payroll; and business reporting.
A2Dominion has appointed a Systems Integrator partner to plan, design, and implement an enterprise-wide technology solution and to provide the on-going application management service when the new solution is operational. This partner has the necessary governance and resources to manage the activities outlined above.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Lowest offer:
18 000 000.00
GBP/ Highest offer:
25 000 000.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
48100000
48442000
48444000
48445000
48480000
72120000
72200000
II.2.3) Place of performance
NUTS code:
UKI
II.2.4) Description of the procurement
The role of the Systems Integrator will involve but not be limited to the planning, design, implementation and integration of the enterprise-wide technology solution, together with the on-going application management service when the solution is operational. The new enterprise-wide technology will cover customer interaction and CRM, asset and asset management, as well as the major back office functions of finance, HR and procurement. It will also include the enabling functions around mobile and secure access for customer and employee, single work-flow front to back office for services, data and data management and business analytics and reporting. This will replace the fragmented landscape with an integrated architecture that's fit for the future. The Systems Integrator therefore has a major role in the implementation, adoption, and continuous improvement of the technology and is expected to have the necessary governance, approach and resources to manage these activities.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 70 %
Price
/ Weighting:
30 %
II.2.11) Information about options
Options:
Yes
Description of options:
The Contract Award is for an initial period of 8 years, with the option exercisable at A2Dominion's discretion to extend the Contract for a further period of 5 years.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
A2Dominion reserves the right not to award any contract and/or to abandon this procurement exercise at any time and/or to award a contract for part of the services at its sole discretion. A2Dominion shall have no liability to any applicant/tenderer as a result of exercising that discretion. All costs incurred by any applicant/tenderer shall be incurred entirely at that applicant's/tenderer's risk.
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Competitive dialogue
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2017/S 058-107842
Section V: Award of contract
Contract No: N/A
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
19/01/2018
V.2.2) Information about tenders
Number of tenders received: 2
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
HCL Technologies UK Ltd
8658132
Egham
TW20 9QB
UK
NUTS: UKI
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
Lowest offer:
18 000 000.00
GBP
/ Highest offer:
25 000 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
Royal Courts of Justice
High Court of England & Wales; Strand.
London
WC1A 2LL
UK
VI.4.2) Body responsible for mediation procedures
High Court of England and Wales
Royal Courts of Justice, Strand
London
WC1A 2LL
UK
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
A2Dominion will, in respect of any appeals, conduct itself in accordance with the Public Contracts Regulations 2015.
VI.4.4) Service from which information about the review procedure may be obtained
Cabinet Office
70 Whitehall
London
SW1A 2AS
UK
VI.5) Date of dispatch of this notice
21/02/2018