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Contract Notice

Integrated Urgent Care Services for Kent & Medway

  • First published: 27 February 2018
  • Last modified: 27 February 2018
  • Version: N/A
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Contents

Summary

OCID:
Published by:
NHS North Kent and West Kent CCGs
Authority ID:
AA35569
Publication date:
27 February 2018
Deadline date:
27 March 2018
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The Integrated Urgent Care 111/CAS service is free to call through NHS 111 and is available 24 hours a day, 7 days a week, 365 days a year (including leap days) to respond to the population of Kent and Medway with a personalised contact and clinical assessment service for patients who:

— Need medical help fast, but it’s not a 999 emergency;

— don’t know who to call for medical help;

— are unsure if they need to go to A&E or another NHS Urgent Care service;

— need health information or reassurance about what to do next; or.

— require continuity of care when in hours GP services are closed.

The 111/CAS service includes a clinical assessment service to ‘consult and complete’ and to provide advice to Healthcare professionals. It must meet the national Integrated Urgent Care specification.

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

NHS West Kent Clinical Commissioning Group

1 Medway Wharf Rd

Tonbridge

TN9 1RE

UK

E-mail: emily.armstrong@ardengemcsu.nhs.uk

NUTS: UKJ4

Internet address(es)

Main address: http://www.westkentccg.nhs.uk/homepage/#

Address of the buyer profile: https://ardengemcsu.bravosolution.co.uk/web/login.html

I.1) Name and addresses

NHS Thanet Clinical Commissioning Group

Cecil St

Margate

CT9 1XZ

UK

E-mail: emily.armstrong@ardengemcsu.nhs.uk

NUTS: UKJ4

Internet address(es)

Main address: http://www.thanetccg.nhs.uk/home/

Address of the buyer profile: https://ardengemcsu.bravosolution.co.uk/web/login.html

I.1) Name and addresses

NHS Swale Clinical Commissioning Group

Bramblefield Clinic, Grovehurst Road, Kemsley

Sittingbourne

ME10 2ST

UK

E-mail: emily.armstrong@ardengemcsu.nhs.uk

NUTS: UKJ4

Internet address(es)

Main address: https://www.swaleccg.nhs.uk/

Address of the buyer profile: https://ardengemcsu.bravosolution.co.uk/web/login.html

I.1) Name and addresses

NHS Dartford, Gravesham and Swanley

2nd Floor, Gravesham Civic Centre, Windmill Street

Gravesend

DA12 1AU

UK

E-mail: emily.armstrong@ardengemcsu.nhs.uk

NUTS: UKJ4

Internet address(es)

Main address: https://www.dartfordgraveshamswanleyccg.nhs.uk/

Address of the buyer profile: https://ardengemcsu.bravosolution.co.uk/web/login.html

I.1) Name and addresses

NHS Ashford Clinical Commissioning Group

Inca House, Trinity Road

Ashford

TN25 4AB

UK

E-mail: emily.armstrong@ardengemcsu.nhs.uk

NUTS: UKJ4

Internet address(es)

Main address: www.ashfordccg.nhs.uk

Address of the buyer profile: https://ardengemcsu.bravosolution.co.uk/web/login.html

I.1) Name and addresses

NHS Canterbury & Coastal Clinical Commissioning Group

Council building

Canterbury

CT1 1YW

UK

E-mail: emily.armstrong@ardengemcsu.nhs.uk

NUTS: UKJ4

Internet address(es)

Main address: www.canterburycoastalccg.nhs.uk/

Address of the buyer profile: https://ardengemcsu.bravosolution.co.uk/web/login.html

I.1) Name and addresses

NHS South Kent Coast Clinical Commissioning Group

Council Offices, White Cliffs Business Park, Whitfield

Dover

CT16 3PJ

UK

E-mail: emily.armstrong@ardengemcsu.nhs.uk

NUTS: UKJ4

Internet address(es)

Main address: www.southkentcoastccg.nhs.uk/homepage/

Address of the buyer profile: https://ardengemcsu.bravosolution.co.uk/web/login.html

I.1) Name and addresses

NHS Medway Clinical Commissioning Group

Fifty Pembroke Court, Pembroke, Chatham Maritime, Gillingham

Chatham

ME4 4EL

UK

E-mail: emily.armstrong@ardengemcsu.nhs.uk

NUTS: UKJ4

Internet address(es)

Main address: www.medwayccg.nhs.uk/

Address of the buyer profile: https://ardengemcsu.bravosolution.co.uk/web/login.html

I.2) Joint procurement

The contract involves joint procurement

The contract is awarded by a central purchasing body

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://ardengemcsu.bravosolution.co.uk/web/login.html


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

https://ardengemcsu.bravosolution.co.uk/web/login.html


Tenders or requests to participate must be sent to the abovementioned address


I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Health

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Integrated Urgent Care Services for Kent & Medway

II.1.2) Main CPV code

85100000

 

II.1.3) Type of contract

Services

II.1.4) Short description

The Integrated Urgent Care 111/CAS service is free to call through NHS 111 and is available 24 hours a day, 7 days a week, 365 days a year (including leap days) to respond to the population of Kent and Medway with a personalised contact and clinical assessment service for patients who:

— Need medical help fast, but it’s not a 999 emergency;

— don’t know who to call for medical help;

— are unsure if they need to go to A&E or another NHS Urgent Care service;

— need health information or reassurance about what to do next; or.

— require continuity of care when in hours GP services are closed.

The 111/CAS service includes a clinical assessment service to ‘consult and complete’ and to provide advice to Healthcare professionals. It must meet the national Integrated Urgent Care specification.

The combined Face-to-Face services forming part of the Integrated Urgent Care.

Service include:

a. 4 Local Urgent Treatment Centre(s) (UTC)

b. Out-of-Hours Face-to-Face service

II.1.6) Information about lots

This contract is divided into lots: Yes

Tenders may be submitted for all lots

The contracting authority reserves the right to award contracts combining the following lots or groups of lots:

Lot 1 and 2.

II.2) Description

Lot No: 1

II.2.1) Title

The Provision of a NHS 111/CAS Service

II.2.2) Additional CPV code(s)

85100000

II.2.3) Place of performance

NUTS code:

UKJ4


Main site or place of performance:

Kent & Medway.

II.2.4) Description of the procurement

The Integrated Urgent Care 111/CAS service is free to call through NHS 111 and is available 24 hours a day, 7 days a week, 365 days a year (including leap days) to respond to the population of Kent and Medway with a personalised contact and clinical assessment service for patients who:

— Need medical help fast, but it’s not a 999 emergency;

— don’t know who to call for medical help;

— are unsure if they need to go to A&E or another NHS Urgent Care service;

— need health information or reassurance about what to do next; or.

— require continuity of care when in hours GP services are closed.

The 111/CAS service includes a clinical assessment service to ‘consult and complete’ and to provide advice to Healthcare professionals. It must meet the national Integrated Urgent Care specification.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60

This contract is subject to renewal: Yes

Description of renewals:

At the end of the contract period a re-procurement may be required in line with prevailing legislation.

II.2.9) Information about the limits on the number of candidates to be invited

Objective criteria for choosing the limited number of candidates:

See procurement document 1a "Process Overview" for all evaluation criteria.

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: Yes

Description of options:

A 24 month extension option will be included as a provision in the contract.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 2

II.2.1) Title

Provision of face to face Urgent Care Services

II.2.2) Additional CPV code(s)

85100000

II.2.3) Place of performance

NUTS code:

UKJ4


Main site or place of performance:

Four Urgent Treatment Centres across Medway, Swale, Dartford, Gravesham and Swanley.

II.2.4) Description of the procurement

The combined Face-to-Face services forming part of the Integrated Urgent Care.

Service include:

a. 4 Local Urgent Treatment Centre(s) (UTC),

b. Out-of-Hours Face-to-Face service (previously known as GP Out-of-Hours service)

The Provider of the UTC/Out-of-Hours face-to-face service will be expected to deliver an integrated working model of four Urgent Treatment Centres across North Kent and Medway and a GP Out of Hours service (base and home visiting). Make innovative use of the clinical workforce across the local system. Intrinsically linked to the NHS 111/CAS service, and accept direct bookings from the CAS. A key service in delivering unscheduled urgent care. It must meet Urgent Treatment Centre Principles and Standards.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60

This contract is subject to renewal: Yes

Description of renewals:

At the end of the contract period a re-procurement may be required in line with prevailing legislation.

II.2.9) Information about the limits on the number of candidates to be invited

Objective criteria for choosing the limited number of candidates:

See procurement document 1a "Process Overview" for all evaluation criteria.

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: Yes

Description of options:

A 24 month extension option will be included as a provision in the contract.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents


III.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents


III.2) Conditions related to the contract

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Restricted procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2017/S 235-487943

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 27/03/2018

Local time: 12:00

IV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 23/04/2018

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: Yes

Estimated timing for further notices to be published:

In line with the Contract period.

VI.3) Additional information

Clinical workforce and system interoperability are key to ensuring resilience and flexing across the STP in times of peak demand and winter pressures. Reconciliation of capacity management across the Kent and Medway STP footprint is therefore a critical requirement across all health care services.

The Lot 2 Contract length is for a total of 5 years from 1.4.2019 for the Out of Hours element. However the Urgent Treatment Centre will commence on the 1.7.2019 following a phased implementation.

This Procurement is in accordance with the Public Contracts Regulations 2015 (the “Regulations”). The Service(s) are being procured as “Schedule 3 - Social and Other Specific Services” and Commissioners are bound only by those parts of the Regulations applying to Schedule 3 services.

VI.4) Procedures for review

VI.4.1) Review body

Arden & GEM Commissioning Support Unit

Cardinal Square, 2nd Floor, 10 Nottingham Road

Derby

DE1 3QT

UK

Internet address(es)

URL: https://www.ardengemcsu.nhs.uk/

VI.5) Date of dispatch of this notice

23/02/2018

Coding

Commodity categories

ID Title Parent category
85100000 Health services Health and social work services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
emily.armstrong@ardengemcsu.nhs.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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