Contract notice
Section I: Contracting
authority
I.1) Name and addresses
The State Hospitals Board for Scotland
110 Lampits Road, Carstairs
Lanark
ML11 8RP
UK
Telephone: +44 1555840293
E-mail: t.hair@nhs.net
NUTS: UKM95
Internet address(es)
Main address: http://www.tsh.scot.nhs.uk
Address of the buyer profile: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00161
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://www.publictendersscotland.publiccontractsscotland.gov.uk
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://www.publictendersscotland.publiccontractsscotland.gov.uk
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at:
https://www.publictendersscotland.publiccontractsscotland.gov.uk
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Patient Advocacy Service
Reference number: D240
II.1.2) Main CPV code
85110000
II.1.3) Type of contract
Services
II.1.4) Short description
The State Hospital recognises that some of our patients may be disadvantaged or excluded by being a patient detained within the hospital. People who are vulnerable to such an extent that they are unlikely to be able to fulfil their basic human needs, or require support and assistance to be heard, deserve the right to access independent advocacy.
This model of advocacy is provided by advocates and volunteer advocates.
II.1.5) Estimated total value
Value excluding VAT:
400 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.3) Place of performance
NUTS code:
UKM95
Main site or place of performance:
The State Hospital.
II.2.4) Description of the procurement
The procurement will follow the Scottish Government's procurement journey and will be advertised in the EU journal. The restricted process will be used, this is a 2 stage process with selection taking place after the responses of the ESPD are evaluated.
The ESPD section 4 will be the main repository for you to detail your experience and respond to the minimum and selection requirement as detailed in this notice.
Question 4C1.2 has a table where your experience should be listed, directly underneath the table is the place where you should respond to the minimum selection criteria that we have detailed in this contract notice.
The State Hospital recognises that some of our patients may be disadvantaged or excluded by being a patient detained within the Hospital. People who are vulnerable to such an extent that they are unlikely to be able to fulfil their basic human needs or require support and assistance to be heard; these individuals deserve the right to access an independent advocacy service.
This model of advocacy is currently provided by advocates and volunteer advocates.
The advocate provides support to source information and make decisions about options, which may require short or long-term input depending on the issue and how able the patient is to understand the process.
The aim is to support patients to represent their own interests. If this is not possible, the advocate will represent the patient's views, with a key focus on:
— empowering patients who need a stronger voice by enabling them to express their own needs and make their own decisions,
— providing a means of enabling patients to make informed decisions about care and treatment,
— helping patients to access information, they need to understand options open to them,
— helping patients to make their views and wishes known,
— ensuring patients feel they are valued, respected, and listened to,
— safeguarding and protecting the rights of patients unable, for whatever reason, to speak up for themselves,
— ensuring equality of access to the advocacy service,
— adapting input to suit individually tailored needs.
The provider will ensure the service is directed by the needs, interests, views, and wishes of the patients who use it.
Adhering to the safety and security of the Hospital, an independent advocacy service will work alongside patients as individuals, enabling them to be fully informed and involved in their care and treatment decisions as valued users of specialist services within the National Health Service in Scotland.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewal: Yes
Description of renewals:
Renewable on a 1 plus 1 yearly basis after the initial 3-year term to a maximum of 5 years.
II.2.9) Information about the limits on the number of candidates to be invited
Envisaged minimum number: 3
Objective criteria for choosing the limited number of candidates:
Limited market.
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Financial information.
The financial information requested within the ESPD Last complete 3 years:
— employer's (compulsory) liability insurance — 10 000 000 GBP,
— public liability insurance — 10 000 000 GBP,
— product liability insurance — 10 000 000 GBP.
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:
Please tell us about any professional or regulatory agencies you work with or have an affiliation to.
Bidders could be members of The Scottish Independent Advocacy Alliance or be working towards membership.
Bidders should name any other professional or regulatory agencies they are affiliated to.
III.1.2) Economic and financial standing
List and brief description of selection criteria:
The State Hospital will be analysing the turnover of bidders with a view to ensuring financial probity. No minimums will be set. It is for bidders to demonstrate to the evaluation team that their organisation is able to sustain financial stability throughout this contract.
Minimum level(s) of standards required:
The min standards are as above.
Section 4C of the ESPD will be scored using the Scottish Government's Procurement Journey evaluation matrix.
Financial information.
The Financial information requested within the ESPD Last complete 3 years.
— employer's (compulsory) liability insurance — 10 000 000 GBP,
— public liability insurance — 10 000 000 GBP,
— product liability insurance — 10 000 000 GBP.
Project bank account (mandatory) will be used for this project.
III.1.3) Technical and professional ability
List and brief description of selection criteria:
Bidders must demonstrate that they have the knowledge and skills to provide an advocacy service to the hospital's patients. Bidders need to be able to demonstrate that the experience they have gained in previous organisations or roles will enable them to support patients with enduring mental health conditions and/or intellectual disability to be fully engaged in their care and treatment and able to make decisions about options available to support the recovery journey.
Bidders need to be able to demonstrate a practical understanding of The Mental Health (Care and Treatment) (Scotland) Act 2003 and provide patients with a means of enabling them to make informed decisions about care and treatment in line with the Act.
Bidder needs to demonstrate a clear understanding of:
— the Mental Health (Care and Treatment) (Scotland) Act 2003,
— preparation of advance statements,
— the Care Programme Approach system.
Bidders also require the knowledge and skills needed to guide patients though the Mental Health Tribunal process and the legislation surrounding it.
Minimum level(s) of standards required:
The minimum standard will replicate the statements as stated in the section above "List and brief description of selection criteria".
III.2) Conditions related to the contract
III.2.2) Contract performance conditions
The contract will be monitored and evaluated on ongoing basis using a mutually agreed set of KPI’s and outcome data.
Contract monitoring will be used throughout the contract to help guide and shape the development and sustainability of the service.
III.2.3) Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Restricted procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2018/S 192-434076
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
08/03/2019
Local time: 12:00
IV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates
Date:
14/03/2019
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 3 (from the date stated for receipt of tender)
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
Yes
Estimated timing for further notices to be published:
Minimum 3 years from an award date of this contract and possible 5 years from this award date.
VI.2) Information about electronic workflows
Electronic invoicing will be accepted
VI.3) Additional information
The buyer is using PCS-Tender to conduct this PQQ exercise. The Project code is 12845. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343
(SC Ref: 571967)
VI.4) Procedures for review
VI.4.1) Review body
The State Hospitals Board for Scotland
110 Lampits Road, Carstairs
Lanark
ML11 8RP
UK
Telephone: +44 1555840293
Internet address(es)
URL: http://www.tsh.scot.nhs.uk
VI.5) Date of dispatch of this notice
06/02/2019